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Virtual Medical Assistant Jobs in Springfield, MA

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Virtual Medical Assistant information

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$11

$24

$33

How much do virtual medical assistant jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for virtual medical assistant in Springfield, MA is $24.29, according to ZipRecruiter salary data. Most workers in this role earn between $20.34 and $27.26 per hour, depending on experience, location, and employer.

What is a virtual medical assistant?

A Virtual Medical Assistant is a remote professional who provides administrative and clinical support to healthcare providers via digital communication tools. They handle tasks such as scheduling appointments, managing patient records, processing billing and insurance claims, and sometimes assisting with telehealth visits. Virtual Medical Assistants help streamline healthcare operations, allowing doctors and clinics to focus more on patient care while ensuring efficient workflow. Their work is performed remotely, often from home or a centralized service center, making healthcare services more accessible and organized.

What does a virtual medical assistant do?

Virtual medical assistants perform administrative tasks to help a healthcare facility run smoothly. In this remote position, your responsibilities include entering patient data into files, maintaining a database of records, scheduling appointments for patients, and collecting information for patient health assessments online or over the phone. In some virtual medical assistant jobs, you also work with the medical billing staff to verify insurance coverage before the physician or other clinical staff provides treatment to a patient and submit billing information to insurance companies after the services are completed. Virtual medical assistants may also follow up with patients to check on the status of their condition or direct incoming calls to the appropriate medical professional.

What are the key skills and qualifications needed to thrive as a virtual medical assistant?

To thrive as a Virtual Medical Assistant, you need a background in healthcare administration or medical assisting, familiarity with medical terminology, and strong organizational skills. Proficiency with electronic health records (EHRs), telehealth platforms, and secure communication systems is typically required. Excellent communication, attention to detail, and discretion help build trust with patients and support effective remote collaboration with healthcare teams. These skills ensure efficient virtual patient care, accurate record-keeping, and seamless coordination in a digital healthcare environment.

What are some common challenges virtual medical assistants face when supporting remote healthcare teams, and how can they overcome them?

Virtual Medical Assistants often encounter challenges such as coordinating across different time zones, maintaining clear communication with healthcare providers, and ensuring data security when handling sensitive patient information. To overcome these, it's important to establish consistent communication channels, be proactive in scheduling, and stay updated on HIPAA compliance best practices. Leveraging secure telehealth platforms and regularly checking in with team members can also help maintain workflow efficiency and patient care standards.

What is the difference between Virtual Medical Assistant vs Medical Secretary?

AspectVirtual Medical AssistantMedical Secretary
CredentialsMedical assisting certification or relevant trainingHigh school diploma; administrative or medical office training
Work EnvironmentRemote, often from homeMedical office or hospital setting
Employer & IndustryHealthcare providers, clinics, telehealth servicesHospitals, clinics, private practices
Common TasksPatient scheduling, data entry, basic medical documentationScheduling appointments, managing files, answering phones

While both roles support healthcare operations, Virtual Medical Assistants primarily work remotely handling clinical and administrative tasks, whereas Medical Secretaries typically work onsite managing administrative duties in medical offices. The roles overlap in scheduling and documentation but differ in work environment and specific responsibilities.

How much does a virtual medical assistant make?

A virtual medical assistant typically earns between $15 and $25 per hour, with annual salaries ranging from approximately $30,000 to $50,000. Compensation varies based on experience, certifications, and the employer's location and size.
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For Virtual Medical Assistant jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Virtual Medical Assistant jobs in Springfield, MA look for?

The top searched job categories for Virtual Medical Assistant jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Virtual Medical Assistant jobs?

Cities near Springfield, MA with the most Virtual Medical Assistant job openings:

Virtual Medical Assistant jobs near you
Infographic showing various Virtual Medical Assistant job openings in Springfield, MA as of August 2026, with employment types broken down into 76% Full Time, 14% Part Time, 5% Temporary, and 5% Contract. Highlights an 76% In-person, and 24% Remote job distribution, with an average salary of $50,523 per year, or $24.3 per hour.

Medical Assistant (MA, EMT, CNA, Paramedic) - Neuro Muscular

Hartford HealthCare at Home

Hartford, CT • On-site

$18 - $23/hr

Full-time

Medical, PTO

Re-posted 28 days ago

Job description

Work where every moment matters.
Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network.
Hartford HealthCare Medical Group is one of the largest medical practices in New England with multiple locations throughout Connecticut and Rhode Island. We consist of a team of professionals ranging from Medical Assistants to Physician Assistants and everything in between. Our physician led medical group enjoys an excellent reputation with patients and the medical community, offering primary care, urgent care and more than 30 different specialties.
At Hartford HealthCare Medical group we offer:
  • Supportive environment to promote professional and interpersonal development and growth
  • Tuition Reimbursement up to $5,250.00 after six months of employment and up to 40% tuition discounts with partnering institutions for colleague AND dependents
  • Employee assistance and wellness programs including a strong focus on promoting mental health
  • Paid time off and health insurance packages

Job Description
Provides basic clinical and clerical support in the delivery of patient care within the Medical Assistant scope of education. The Medical Assistant experiences continued training of all aspects of the Medical Assistant role. Provides direct patient care under direction of provider, including but not limited to vitals, allergy/ medical reconciliation, screenings, patient history, health maintenance, advance directives and virtual health.
Provides indirect patient care related to the Medical Assistant scope of education including but not limited to scheduling, check in/out, referrals, chart prep and prior authorizations. Conducts point of care testing including quality control and documentation.
Qualifications:
Education:
  • Diploma from an accredited Medical Assistant program OR an active CT CNA, EMT, Paramedic or Medic Certification OR relative experience as outlined below.
  • Certified BLS Provider credentialed from the American Heart Association (AHA) obtained within 3 Months (90 days) of hire date or job transfer date.
  • All required credentials to be maintained throughout employment.

Experience:
  • In lieu of education requirement, at least one year of experience in direct patient care (acute or ambulatory space) may be considered.
Relevant experience or MA externship in a busy medical office preferred.
  • EPIC EMR experience preferred.

We take great care of careers.
With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.
Hartford HealthCare at Home logo

About Hartford HealthCare at Home

Sourced by ZipRecruiter

Hartford HealthCare at Home, based in Wethersfield, Connecticut, US, is a premier provider in the healthcare industry, specifically in home-based care services. Their official website can be accessed at hartfordhealthcareathome.org. They offer a wide range of services including nursing, physical therapy, occupational therapy, speech therapy, social work, and home health aid. The company was established with the mission to enhance the capability of people to achieve optimal health and wellbeing through its home care services. They maintain a patient-centric approach and belief in making a real difference in people's lives. As an integral part of Hartford HealthCare, they share the vision to be “most trusted for personalized coordinated care”.

Industry

Health care and social assistance

Company size

201 - 500 Employees

Headquarters location

Wethersfield, CT, US

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