ZipRecruiter

Log In

1

Virtual Help Desk Jobs in Utah (NOW HIRING)

LendingClub Bank

Collections Specialist

Lehi, UT · On-site

$22 - $25/hr

Join us in using data, bold thinking, and a commitment to innovation to help clear the way for ... High school diploma or GED equivalent required Virtual (Work from Home) Considerations: LendingClub ...

Lendingclub Corporation

Collections Specialist

Lehi, UT · On-site

$22 - $25/hr

Join us in using data, bold thinking, and a commitment to innovation to help clear the way for ... High school diploma or GED equivalent required Virtual (Work from Home) Considerations: LendingClub ...

JUMP by Limitless Flight

JUMP crew- Part-time

Bluffdale, UT · On-site

$15 - $16/hr

This role is critical to helping each and every one our Pilots have a life-changing experience. The ... Front Desk Agent * Load/Suit-up * Bay Operator * Always present an outstandingly kind, empathetic ...

JUMP by Limitless Flight

JUMP crew- Part-time

Bluffdale, UT · On-site

$15 - $16/hr

This role is critical to helping each and every one our Pilots have a life-changing experience. The ... Front Desk Agent * Load/Suit-up * Bay Operator * Always present an outstandingly kind, empathetic ...

JUMP by Limitless Flight

JUMP crew- Part-time

Bluffdale, UT · On-site

$15 - $16/hr

This role is critical to helping each and every one our Pilots have a life-changing experience. The ... Front Desk Agent * Load/Suit-up * Bay Operator * Always present an outstandingly kind, empathetic ...

Hyatt House

Hotel Night Auditor

Salt Lake City, UT · On-site

$17/hr

Daily audit, balance, post and report on front desk, rooms, and food and beverage cash and credit ... We'll invest in you, providing tools, resources, and mentorship to help you succeed all while ...

NCG Hospitality

Hotel Night Auditor

Salt Lake City, UT · On-site

$17/hr

Daily audit, balance, post and report on front desk, rooms, and food and beverage cash and credit ... We'll invest in you, providing tools, resources, and mentorship to help you succeed all while ...

previous page

Showing results 41-59

All JobsHelp Desk JobsVirtual Help Desk JobsVirtual Help Desk Jobs in Utah

Virtual Help Desk information

What is a virtual help desk?

Virtual help desk jobs involve providing technical support and assistance to customers or employees remotely, often via phone, email, or chat. Professionals in these roles troubleshoot software, hardware, and network issues, guide users through problem-solving steps, and escalate complex issues as needed. They play a crucial role in maintaining smooth IT operations for organizations by resolving issues quickly and efficiently from a remote location.

What are the key skills and qualifications needed to thrive as a virtual help desk professional?

To thrive as a Virtual Help Desk professional, you need strong problem-solving abilities, technical troubleshooting skills, and a solid understanding of computer systems and networks, often supported by a relevant IT certification like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote support tools, ticketing systems such as Zendesk or ServiceNow, and knowledge base platforms is typically required. Excellent communication, patience, and customer service orientation are vital soft skills for effectively assisting users and managing stressful situations. These skills and qualities ensure efficient, accurate support for end-users and contribute to high customer satisfaction in a remote environment.

What are some common challenges faced by virtual help desk professionals, and how can they be addressed?

Virtual Help Desk professionals often encounter challenges such as managing high volumes of support requests, communicating clearly with users remotely, and troubleshooting issues without physical access to devices. To address these, it's important to prioritize tickets effectively, utilize remote access tools, and develop strong written and verbal communication skills. Additionally, ongoing training in the latest support technologies and regular collaboration with team members can help overcome these challenges and ensure excellent service delivery.

What is the difference between Virtual Help Desk vs Technical Support Specialist?

AspectVirtual Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+High school diploma; certifications like CompTIA A+ or Network+
Work EnvironmentRemote, customer service-focusedRemote or on-site, technical troubleshooting
Employer & Industry UsageIT service providers, tech companies, MSPsIT companies, tech support firms, hardware vendors

The Virtual Help Desk and Technical Support Specialist roles both require technical knowledge and certifications like CompTIA A+. The main difference lies in their focus: Virtual Help Desk roles emphasize customer service and remote support, while Technical Support Specialists often handle more technical troubleshooting and hardware issues. Both roles are essential in IT support environments and often overlap in skills and certifications.

What are the most commonly searched types of Help Desk jobs in Utah?

The most popular types of Help Desk jobs in Utah are:

Virtual Help Desk jobs near you
Infographic showing various Virtual Help Desk job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, and 3% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution.

Inside Sales Representative

Bamboo Insurance

Midvale, UT • Remote

Full-time

Posted 4 days ago

Job description

Job Summary

We are seeking a driven, relationship-focused Inside Sales Representative to support and grow our network of independent insurance agencies. This role is responsible for driving production, increasing engagement, and strengthening partnerships through proactive outreach, education, and strategic follow-up.

The Inside Sales Representative works closely with our Outside Sales team to expand distribution, increase policy volume, and ensure agencies have the tools and support needed to succeed. This is a high-impact role that directly contributes to revenue growth and agency retention.

Duties/Responsibilities
  • Develop and manage relationships with assigned insurance agency partners
  • Proactively drive new business production through outbound calls, email campaigns, and virtual meetings
  • Support Outside Sales team with territory management, follow-up, and pipeline development
  • Identify growth opportunities within existing agencies and implement action plans
  • Educate agents on appetite, underwriting guidelines, product changes, and sales strategies
  • Assist agencies with quoting strategies and positioning to increase bind ratios
  • Track production metrics and activity to ensure growth targets are achieved
  • Coordinate with underwriting, operations, and product teams to resolve issues and improve agency experience
  • Help onboard newly appointed agencies and accelerate early-stage production
  • Maintain accurate CRM documentation and reporting
Required Skills/Abilities
  • Sales-driven mindset with consultative approach
  • Strong phone and virtual presentation skills
  • Data-oriented and comfortable working with production metrics
  • Problem-solving mentality
  • Self-motivated and accountable
  • Highly organized with strong follow-through
  • Excellent communication and relationship-building skills
  • Team-oriented with ability to collaborate cross-functionally
Required Education and Experience
  • 2+ years of insurance sales, agency management, or inside sales experience
  • 2+ years of experience in homeowners' insurance
  • Strong understanding of independent agency distribution model
  • Proven ability to influence and drive revenue growth
  • Comfortable working in a fast-paced, performance-driven environment
Preferred Requirements
  • Property & Casualty license
  • Experience with Microsoft suite of products
Physical Requirements
  • Prolonged periods of sitting at a desk and working on a computer

Apply