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Full Time Help Desk Jobs in Utah (NOW HIRING)

E.L. Blake, Inc.

Help Desk Specialist

Clearfield, UT · On-site

$60K - $75K/yr

Help Desk Specialist Location: Hill AFB, Utah | Full-Time | Salary: $60,000 - $75,000 annually About E.L. Blake Corporation E.L. Blake Corporation (ELB) is a Service-Disabled Veteran-Owned Small ...

E. L. Blake, Inc.

Help Desk Specialist

Clearfield, UT · On-site

$60K - $75K/yr

Help Desk Specialist Location: Hill AFB, Utah | Full-Time | Salary: $60,000 - $75,000 annually About E.L. Blake Corporation E.L. Blake Corporation (ELB) is a Service-Disabled Veteran-Owned Small ...

Ensign Services

IT Help Desk

Salt Lake City, UT

$20 - $22/hr

IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE. Location: This position is based at our Service Center in Midvale, UT (no remote options). Schedule:

Ensign Services, Inc.

IT Help Desk

Salt Lake City, UT · On-site

$20 - $22/hr

IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE. Location: This position is based at our Service Center in Midvale, UT (no remote options). Schedule:

BC Tech Pro

IT Help Desk

Magna, UT

$20.50/hr

This is a full-time, onsite position. * Benefits include Health, Dental Vision and 401k. * Pay ... Perform all assigned desk-side support activities * Display outstanding technical and professional ...

BC Tech Pro

IT Help Desk

Magna, UT · On-site

$20.50/hr

This is a full-time, onsite position. * Benefits include Health, Dental Vision and 401k. * Pay ... Perform all assigned desk-side support activities * Display outstanding technical and professional ...

CR-T

Support Desk Level 2 Technician

American Fork, UT · On-site

These can be escalated from the Continuum help desk, from Tier 1, or directly assigned after they ... As a full-time employee, you will be eligible for the following benefits, including: * * 10 Paid ...

CR-T

Support Desk Level 2 Technician

American Fork, UT · On-site

$18 - $24.25/hr

These can be escalated from the Continuum help desk, from Tier 1, or directly assigned after they ... As a full-time employee, you will be eligible for the following benefits, including: * * 10 Paid ...

Costa Vida

Team Member Front of House

Provo, UT · On-site

$10 - $12/hr

We are looking for Part-Time and Full-Time help! ARE YOU READY TO JOIN OUR TEAM? If you are ready to build valuable relationships worth bragging about, please fill out our initial mobile-friendly ...

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All JobsHelp Desk JobsFull Time Help Desk JobsFull Time Help Desk Jobs in Utah

Full Time Help Desk information

What is a full time help desk job?

Full time help desk jobs involve providing technical support to users, typically within an organization or to customers of a company. These roles require troubleshooting hardware and software issues, resolving technical problems, and offering guidance on technology use. Full time positions generally mean working a standard 40-hour week, often with set shifts. Help desk professionals need strong communication skills, technical knowledge, and the ability to work efficiently under pressure. They play a crucial role in maintaining smooth IT operations and ensuring user satisfaction.

What are some common challenges faced by full time help desk staff, and how can they be managed effectively?

Full Time Help Desk professionals often encounter challenges such as handling high volumes of support requests, managing difficult or frustrated users, and keeping up with evolving technology. Effective time management, consistent documentation, and strong communication skills are essential for addressing these issues. Many organizations offer training and support systems, such as escalation paths and knowledge bases, to help staff resolve complex problems and maintain job satisfaction.

What are the key skills and qualifications needed to thrive as a full time help desk professional, and why are they important?

To thrive as a Full Time Help Desk professional, you need strong troubleshooting abilities, knowledge of operating systems and networks, and usually at least a high school diploma or relevant IT certifications. Familiarity with ticketing systems, remote desktop tools, and common productivity software like Microsoft Office is typically required. Excellent communication, patience, and problem-solving skills enable you to assist users effectively and manage stressful situations. These competencies are crucial for ensuring timely technical support and maintaining user satisfaction within an organization.
What are the most commonly searched types of Help Desk jobs in Utah? The most popular types of Help Desk jobs in Utah are:
What cities in Utah are hiring for Full Time Help Desk jobs? Cities in Utah with the most Full Time Help Desk job openings:
Full Time Help Desk jobs near you
Infographic showing various Full Time Help Desk job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 55% Full Time, 31% Part Time, and 13% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution.

Help Desk Specialist

E.L. Blake, Inc.

Clearfield, UT • On-site

$60K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 3 days ago

Job description

Help Desk Specialist

Location: Hill AFB, Utah | Full-Time | Salary: $60,000 - $75,000 annually


About E.L. Blake Corporation

E.L. Blake Corporation (ELB) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing mission-critical operational and technical support to the U.S. Department of Defense, with a focus on U.S. Air Force mission planning systems. ELB delivers highly skilled personnel and scalable solutions that ensure system readiness, operational compliance, and mission success across global environments.


Position Overview

E.L. Blake Corporation is seeking a Help Desk Specialist to support U.S. Air Force mission planning operations at Hill AFB, Utah. This position serves as a primary point of contact for users requiring technical assistance and operational support for mission planning systems.


The selected candidate will troubleshoot hardware, software, system access, and configuration issues; document and manage support requests; and help ensure operational continuity for users supporting mission-critical activities worldwide. This role requires strong customer service and troubleshooting skills with a commitment to mission support.


Why Join ELB

This position offers the opportunity to work in a hands-on technical support role supporting users across a global mission planning environment. You will troubleshoot real-world technical challenges, interact directly with end users, and help ensure the reliability and availability of systems supporting daily mission operations.


Key Responsibilities

  • Serve as the primary point of contact for users requiring technical support via phone, email, and ticketing systems.
  • Troubleshoot and resolve hardware, software, system access, and configuration issues while maintaining high levels of customer service.
  • Document support requests, troubleshooting actions, and issue resolutions within the help desk ticketing system.
  • Escalate unresolved or mission-impacting issues to appropriate technical resources and program leadership.
  • Support operational continuity through proactive troubleshooting, user assistance, and adherence to security and operational procedures.

Required Qualifications

  • U.S. Citizenship (required)
  • Active Secret Security Clearance (required)
  • High School Diploma or equivalent
  • Experience supporting users in a help desk environment utilizing ticketing systems such as ServiceNow, Remedy, or similar platforms
  • Strong troubleshooting, communication, and customer service skills

Preferred Qualifications

  • Associate's or Bachelor's degree in Information Technology or a related field
  • CompTIA A+, Network+, Security+, or equivalent certification
  • Experience supporting DoD, U.S. Air Force, or mission-critical operational environments

Compensation & Benefits

  • Comprehensive medical, dental, and vision insurance
  • 401(k) with company match
  • Responsible Time Off (RTO) - flexible time off policy
  • 40 hours of paid sick leave annually
  • Paid holidays
  • Company-paid basic life insurance

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