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Full Time Help Desk Jobs in Utah (NOW HIRING)

Costa Vida

Team Member Front of House

Orem, UT · On-site

$10 - $13/hr

We are looking for Part-Time and Full-Time help! ARE YOU READY TO JOIN OUR TEAM? If you are ready to build valuable relationships worth bragging about, please fill out our initial mobile-friendly ...

Costa Vida

Team Member Front of House

Pleasant Grove, UT · On-site

$11 - $15/hr

We are looking for Part-Time and Full-Time help! ARE YOU READY TO JOIN OUR TEAM? If you are ready to build valuable relationships worth bragging about, please fill out our initial mobile-friendly ...

Costa Vida

Team Member Front of House

Salt Lake City, UT · On-site

$12 - $13/hr

We are looking for Part-Time and Full-Time help! ARE YOU READY TO JOIN OUR TEAM? If you are ready to build valuable relationships worth bragging about, please fill out our initial mobile-friendly ...

Costa Vida

Team Member Front of House

Washington, UT · On-site

$12 - $15/hr

We are looking for Part-Time and Full-Time help! ARE YOU READY TO JOIN OUR TEAM? If you are ready to build valuable relationships worth bragging about, please fill out our initial mobile-friendly ...

Costa Vida

Team Member Front of House

Saint George, UT · On-site

$13.50 - $15/hr

We are looking for Part-Time and Full-Time help! ARE YOU READY TO JOIN OUR TEAM? If you are ready to build valuable relationships worth bragging about, please fill out our initial mobile-friendly ...

Costa Vida

Team Member Front of House

Hurricane, UT · On-site

$12 - $14/hr

We are looking for Part-Time and Full-Time help! ARE YOU READY TO JOIN OUR TEAM? If you are ready to build valuable relationships worth bragging about, please fill out our initial mobile-friendly ...

Quanta Services

IT Analyst- Helpdesk

Heber City, UT · On-site

Summit Line offers its full-time employees medical, dental, and vision benefits, along with a 401k ... in a help desk or technical support role * Working knowledge of Windows operating systems ...

Costa Vida

Team Member Front of House

Sandy, UT · On-site

$11/hr

We are looking for Part-Time and Full-Time help! ARE YOU READY TO JOIN OUR TEAM? If you are ready to build valuable relationships worth bragging about, please fill out our initial mobile-friendly ...

Costa Vida

Team Member Front of House

Murray, UT · On-site

$13/hr

We are looking for Part-Time and Full-Time help! ARE YOU READY TO JOIN OUR TEAM? If you are ready to build valuable relationships worth bragging about, please fill out our initial mobile-friendly ...

Costa Vida

Team Member Front of House

Spanish Fork, UT · On-site

$10 - $13/hr

We are looking for Part-Time and Full-Time help! ARE YOU READY TO JOIN OUR TEAM? If you are ready to build valuable relationships worth bragging about, please fill out our initial mobile-friendly ...

Costa Vida

Team Member Front of House

Salt Lake City, UT · On-site

$13/hr

We are looking for Part-Time and Full-Time help! ARE YOU READY TO JOIN OUR TEAM? If you are ready to build valuable relationships worth bragging about, please fill out our initial mobile-friendly ...

Trace Minerals Research

IT Helpdesk Technician

Ogden, UT · On-site

$19/hr

Primarily desk-based work with periods of walking between offices/floors. * CompTIA A+, Network ... Here, you'll help create products that are both naturally derived and scientifically proven, all ...

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All JobsHelp Desk JobsFull Time Help Desk JobsFull Time Help Desk Jobs in Utah

Full Time Help Desk information

What is a full time help desk job?

Full time help desk jobs involve providing technical support to users, typically within an organization or to customers of a company. These roles require troubleshooting hardware and software issues, resolving technical problems, and offering guidance on technology use. Full time positions generally mean working a standard 40-hour week, often with set shifts. Help desk professionals need strong communication skills, technical knowledge, and the ability to work efficiently under pressure. They play a crucial role in maintaining smooth IT operations and ensuring user satisfaction.

What are some common challenges faced by full time help desk staff, and how can they be managed effectively?

Full Time Help Desk professionals often encounter challenges such as handling high volumes of support requests, managing difficult or frustrated users, and keeping up with evolving technology. Effective time management, consistent documentation, and strong communication skills are essential for addressing these issues. Many organizations offer training and support systems, such as escalation paths and knowledge bases, to help staff resolve complex problems and maintain job satisfaction.

What are the key skills and qualifications needed to thrive as a full time help desk professional, and why are they important?

To thrive as a Full Time Help Desk professional, you need strong troubleshooting abilities, knowledge of operating systems and networks, and usually at least a high school diploma or relevant IT certifications. Familiarity with ticketing systems, remote desktop tools, and common productivity software like Microsoft Office is typically required. Excellent communication, patience, and problem-solving skills enable you to assist users effectively and manage stressful situations. These competencies are crucial for ensuring timely technical support and maintaining user satisfaction within an organization.
What are the most commonly searched types of Help Desk jobs in Utah? The most popular types of Help Desk jobs in Utah are:
What cities in Utah are hiring for Full Time Help Desk jobs? Cities in Utah with the most Full Time Help Desk job openings:
Full Time Help Desk jobs near you
Infographic showing various Full Time Help Desk job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 55% Full Time, 31% Part Time, and 13% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution.

Tier 1 Helpdesk Technician

Intermountain Farmers Association (IFA)

Salt Lake City, UT • On-site

$19.25 - $26/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Intermountain Farmers Association rating

6.2

Company rating: 6.2 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

Job description

INTERMOUNTAIN FARMERS ASSOCIATION, a regional agricultural cooperative, is seeking qualified and experienced individuals to fill the position of Tier 1 Helpdesk Technician at the IFA Corporate Office in Salt Lake City, Utah.
Responsibilities
  • Serve as the first point of contact for technical support requests via phone, email, and ticketing system.
  • Diagnose, troubleshoot, and resolve basic technical issues related to desktop computers, laptops, mobile devices, printers, point of sale peripherals, and software applications.
  • Assist users with password resets, account access with multi-factor authentication, and basic network connectivity problems.
  • Install, configure, and deploy new IT equipment and software as directed.
  • Accurately record, update, and document all support requests and resolutions in the IT ticketing system.
  • Escalate complex or unresolved issues to Tier 2 support or other appropriate teams when necessary.
  • Contribute to the internal knowledge base by creating and updating support documentation.
  • Maintain a high level of customer service and follow up with users to ensure timely resolution and satisfaction.

Qualifications
  • Education: High school diploma or GED required. An associate's degree in Information Technology or a related field is preferred.
  • Experience: 0-2 years of experience in an IT support or helpdesk environment is required; internships count.
  • Technical Skills:
    • Familiarity with Windows 10/11 operating systems.
    • Proficiency with Microsoft Office Suite or Microsoft 365.
    • Experience with a ticketing system (e.g., ServiceNow, Jira).
    • Basic knowledge of Active Directory and Microsoft 365 Admin Center for password resets and user account management.
    • Understanding of basic networking concepts.
  • Soft Skills:
    • Exceptional communication skills, both written and verbal.
    • Excellent problem-solving and analytical abilities.
    • Strong customer service orientation and a patient, professional demeanor.
    • Ability to work effectively both independently and as part of a team.
    • Detail-oriented with the ability to manage multiple priorities in a fast-paced environment.

Bonus qualifications
  • CompTIA A+ or other relevant technical certifications.
  • Experience with remote support tools (Atera, Splashtop, Anydesk, etc.).

BENEFITS: This is a full-time position that includes a comprehensive benefits package including medical and dental insurance, vision reimbursement plan, generous 401K matching, life insurance, long-term disability, vacation and sick time, paid holidays, employee discounts on store purchases as well many other incredible benefits.
IFA is an Equal Opportunity Employer

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