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Systems Analyst Senior

Location: This role requires associates to be in-office 1-2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

The Systems Analyst Senior serves as a strategic business and systems partner responsible for supporting business and technology initiatives that improve operational performance, system functionality, data quality, and organizational effectiveness. In this role, you will partner with business and technical stakeholders to analyze business processes, define business requirements, coordinate cross-functional initiatives, and implement scalable solutions that align technology capabilities with business objectives. You will apply business analysis, process improvement, project coordination, testing, and operational expertise to enhance system performance, improve business outcomes, and support successful delivery of organizational priorities.

How you will make an impact:

• Lead and support cross-functional initiatives by coordinating workstreams across business, operational, technical, and stakeholder teams to ensure alignment on business objectives, requirements, dependencies, timelines, risks, and deliverables.
• Serve as a trusted liaison between business and technology teams by translating business needs into business requirements, functional specifications, process documentation, and solution recommendations.
• Define, document, validate, and manage business requirements, functional requirements, testing strategies, implementation activities, and operational readiness for system enhancements and business initiatives.
• Independently manage assigned workstreams by developing work plans, coordinating activities, monitoring progress, resolving barriers, and ensuring timely delivery of key milestones and business outcomes.
• Manages integrated functionality, usability, reliability, performance and support requirements of a system.
• Analyze business processes, operational data, and system functionality to identify root causes, evaluate impacts, and recommend practical solutions that improve operational effectiveness, system performance, and business outcomes.
• Apply business operations knowledge across Claims, Provider, Member, and related healthcare functions to support business initiatives and technology solutions.
• Support system implementations, user acceptance testing (UAT), production validation, and post-implementation activities to ensure solutions meet business requirements and quality expectations.
• Creates feature test strategies and environment needs.
• Applies and mentors use of tools to define requirements.
• Anticipates and identifies opportunities for improvement.
• Ensures high level designs including architecture requirements are accurately documented and map to approved requirements.
• Assists in developing training documentation and proactive identification of additional documentation needs.

Minimum Requirements:

Requires an BA/BS degree in Information Technology, Computer Science or related field of study and a minimum of 3 years experience with documenting requirements and/or building test cases for a variety of technologies; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities, and Experiences:

• Experience supporting business systems, healthcare operations, managed care, Claims, Provider, Member, or related operational functions preferred.
• Experience gathering, documenting, validating, and managing business and functional requirements for technology solutions.
• Strong analytical and problem-solving skills with experience evaluating business processes, identifying root causes, and recommending practical business and system solutions.
• Experience coordinating projects, managing workstreams, or supporting project delivery within cross-functional business and technology environments preferred.
• Experience facilitating meetings, documenting action items, managing dependencies, and coordinating stakeholder communications throughout the project lifecycle preferred.
• Experience supporting system implementations, user acceptance testing (UAT), production validation, release management, and operational readiness activities preferred.
• Experience using SQL or similar query tools to analyze data, validate business requirements, perform research, and support operational decision-making preferred.
• Experience with business intelligence, reporting, or data visualization tools such as Power BI, Tableau, ThoughtSpot, or similar platforms preferred.
• Experience with healthcare claims, encounter processing, or data management platforms such as Facets, Edifecs, Snowflake, or comparable systems preferred.

For candidates working in person or virtually in the below locations, the salary* range for this specific position is $83,440 -$125,160.
Location(s): Virginia
In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.
* The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education, and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

If this job is assigned to any Government Business Division entity, the applicant and incumbent fall under a `sensitive position' work designation and may be subject to additional requirements beyond those associates outside Government Business Divisions. Requirements include but are not limited to more stringent and frequent background checks and/or government clearances, segregation of duties principles, role specific training, monitoring of daily job functions, and sensitive data handling instructions. Associates in these jobs must follow the specific policies, procedures, guidelines, etc. as stated by the Government Business Division in which they are employed.

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Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process should submit the following form: Accessibility Accommodation Request Form and a member of the team will be in contact. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.

NOTE: Workday keeps job postings active through 11:59:59 PM on the day before the listed end date. Example: If the end date is 3/13, the posting will automatically come down on 3/12 at 11:59:59 PM. In other words - the job is posted until 3/13, not through 3/13.