Customer Success Manager At ITRADE STEM, we help create jobs and support the future of industries like space, technology, energy, and manufacturing. We do this by creating programs that teach skills ...
Customer Success Manager At ITRADE STEM, we help create jobs and support the future of industries like space, technology, energy, and manufacturing. We do this by creating programs that teach skills ...
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions. Key ...
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions. Key ...
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions. Key ...
Quick apply
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions. Key ...
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions. Key ...
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions. Key ...
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions.Key ...
Quick apply
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions.Key ...
Customer Success Manager At ITRADE STEM, we help create jobs and support the future of industries like space, technology, energy, and manufacturing. We do this by creating programs that teach skills ...
Customer Success Manager At ITRADE STEM, we help create jobs and support the future of industries like space, technology, energy, and manufacturing. We do this by creating programs that teach skills ...
As the Customer Success Manager, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with teachers ...
Quick apply
As the Customer Success Manager, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with teachers ...
Customer Success Manager
Fort Lauderdale, FL · On-site +1
As the Customer Success Manager, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with teachers ...
Customer Success Manager
Fort Lauderdale, FL · On-site +1
As the Customer Success Manager, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with teachers ...
Customer Success Manager TeraWulf is building large-scale AI/HPC data centers, and the Customer Success Manager will lead customer onboarding, technical coordination, deployment readiness, and ...
Customer Success Manager TeraWulf is building large-scale AI/HPC data centers, and the Customer Success Manager will lead customer onboarding, technical coordination, deployment readiness, and ...
The Customer Success Manager will own a defined portfolio of high-value accounts and shift our relationship with them from reactive problem-solving to proactive partnership. Where Support reacts ...
The Customer Success Manager will own a defined portfolio of high-value accounts and shift our relationship with them from reactive problem-solving to proactive partnership. Where Support reacts ...
The Customer Success Manager will own a defined portfolio of high-value accounts and shift our relationship with them from reactive problem-solving to proactive partnership. Where Support reacts ...
Quick apply
The Customer Success Manager will own a defined portfolio of high-value accounts and shift our relationship with them from reactive problem-solving to proactive partnership. Where Support reacts ...
Description The Customer Success Manager (CSM) is responsible for ensuring customers achieve measurable value from the deployment of Percepto's drone inspection solutions. This role blends customer ...
Description The Customer Success Manager (CSM) is responsible for ensuring customers achieve measurable value from the deployment of Percepto's drone inspection solutions. This role blends customer ...
Customer Success Manager
Plantation, FL · On-site
The Customer Success Manager will own a defined portfolio of high-value accounts and shift our relationship with them from reactive problem-solving to proactive partnership. Where Support reacts ...
Customer Success Manager
Plantation, FL · On-site
The Customer Success Manager will own a defined portfolio of high-value accounts and shift our relationship with them from reactive problem-solving to proactive partnership. Where Support reacts ...
The Customer Success Manager (CSM) is responsible for ensuring customers achieve measurable value from the deployment of Percepto's drone inspection solutions. This role blends customer success ...
Quick apply
The Customer Success Manager (CSM) is responsible for ensuring customers achieve measurable value from the deployment of Percepto's drone inspection solutions. This role blends customer success ...
Customer Success Manager
Riviera Beach, FL · On-site +1
Description The Customer Success Manager (CSM) is responsible for ensuring customers achieve measurable value from the deployment of Percepto's drone inspection solutions. This role blends customer ...
Customer Success Manager
Riviera Beach, FL · On-site +1
Description The Customer Success Manager (CSM) is responsible for ensuring customers achieve measurable value from the deployment of Percepto's drone inspection solutions. This role blends customer ...
As a Customer Success Manager (CSM), you will be responsible for understanding our customers' needs, ensuring excellent customer experience, fostering long-term loyalty, and ensuring they get the ...
As a Customer Success Manager (CSM), you will be responsible for understanding our customers' needs, ensuring excellent customer experience, fostering long-term loyalty, and ensuring they get the ...
Senior Customer Success Manager SubBase is the procurement platform built for subcontractors and self-performing general contractors, replacing the chaos of emails, texts, and spreadsheets with a ...
Senior Customer Success Manager SubBase is the procurement platform built for subcontractors and self-performing general contractors, replacing the chaos of emails, texts, and spreadsheets with a ...
Customer Success Manager
FL · On-site +1
$96K - $192K/yr
Own Customer Success & Satisfaction for identified accounts * Responsible for delivering customer ... Proven ability to manage cross-functional teams without formal authority through influence and ...
Customer Success Manager
FL · On-site +1
$96K - $192K/yr
Own Customer Success & Satisfaction for identified accounts * Responsible for delivering customer ... Proven ability to manage cross-functional teams without formal authority through influence and ...
As a Customer Success Manager you are the first person our customers meet when they join Compass and will be their account manager from that day forward. You will support our customers with ...
As a Customer Success Manager you are the first person our customers meet when they join Compass and will be their account manager from that day forward. You will support our customers with ...
About the Role TeraWulf is building large-scale AI/HPC data centers, and the Customer Success Manager will lead customer onboarding, technical coordination, deployment readiness, and lifecycle ...
Quick apply
About the Role TeraWulf is building large-scale AI/HPC data centers, and the Customer Success Manager will lead customer onboarding, technical coordination, deployment readiness, and lifecycle ...
Virtual Customer Success Manager information
See Boca Raton, FL salary details
$30.8K - $40.1K
4% of jobs
$40.1K - $49.4K
10% of jobs
$55.9K is the 25th percentile. Wages below this are outliers.
$49.4K - $58.7K
16% of jobs
$58.7K - $67.9K
15% of jobs
The median wage is $71.5K / yr.
$67.9K - $77.2K
14% of jobs
$77.2K - $86.5K
14% of jobs
$89.1K is the 75th percentile. Wages above this are outliers.
$86.5K - $95.8K
10% of jobs
$95.8K - $105K
10% of jobs
$105K - $114.3K
4% of jobs
$114.3K - $123.6K
2% of jobs
$123.6K - $132.9K
2% of jobs
$30.8K
$78.8K
$132.9K
How much do virtual customer success manager jobs pay per year?
What does a virtual customer success manager do?
A typical day for a Virtual Customer Success Manager involves engaging with customers via email, video calls, and chat platforms to address their needs, onboard new users, and proactively resolve concerns. You’ll often collaborate closely with sales, support, and product teams to ensure smooth customer experiences and advocate for customer feedback. Regular tasks include monitoring account health, conducting check-in meetings, and tracking key performance metrics. Flexibility and strong organizational skills are essential, as much of the role involves managing multiple client relationships and responding quickly to shifting priorities in a remote work setting.
What is a virtual customer success manager?
A Virtual Customer Success Manager (VCSM) is responsible for building strong relationships with customers, ensuring they achieve their desired outcomes with a company's products or services. Working remotely, they provide onboarding guidance, proactive support, and strategic recommendations to enhance customer satisfaction and retention. VCSMs collaborate with sales, support, and product teams to drive customer success and identify growth opportunities. Their primary goal is to maximize customer value while reducing churn through regular engagement and problem-solving.
What are the key skills and qualifications needed to thrive as a virtual customer success manager?
To thrive as a Virtual Customer Success Manager, you need strong interpersonal communication skills, customer relationship management experience, and a bachelor's degree in business or a related field. Familiarity with CRM platforms such as Salesforce, Zendesk, or HubSpot, and certifications like Certified Customer Success Manager (CCSM) can be advantageous. Excellent problem-solving, time management, and the ability to work independently set outstanding professionals apart in this remote role. These competencies ensure you can effectively guide customers, resolve issues, and foster lasting relationships to drive retention and satisfaction in a virtual environment.
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Re-posted 4 days ago
Job description
At ITRADE STEM, we help create jobs and support the future of industries like space, technology, energy, and manufacturing. We do this by creating programs that teach skills and support sustainable growth. Join us on our mission to Redefine STEM!
We're seeking a remote, dynamic Customer Success Manager based in Fort Lauderdale, Florida. As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions.
Key Responsibilities:
- Guide end-users through the implementation of automated systems, ensuring seamless integration with existing business processes
- Leverage your accounting or business expertise to optimize automated workflow solutions and management systems
- Monitor and analyze client usage patterns of AI-driven features to identify opportunities for enhanced automation and efficiency
- Collaborate with our technical team to translate client accounting needs into platform improvements
- Provide strategic guidance on best practices for automated bookkeeping and accounting workflows
- Lead training sessions on utilizing the platform for onboarding and AI-enabled systems
- Maintain high client satisfaction and retention through proactive account management and regular business reviews
Required Qualifications:
- Bachelor's degree in Accounting, Finance, or related field, or equivalent combination of education and experience.
- 3+ years of accounting or business administration experience
- 2+ years of customer success experience in a SaaS or AI-driven technology environment
- Strong understanding of automated systems and AI-powered financial tools
- Excellence in project management and client relationship building
- Experience with QuickBooks Online, Xero, or similar accounting platforms
What We Offer:
- Opportunity to shape the future of automated technology
- Professional development and growth opportunities
- Collaborative work environment with industry leaders
- Join us in transforming how STEM companies manage their operations through innovative AI-driven solutions. With ITRADE, you'll be at the forefront of automation technology while helping businesses achieve their goals.