As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions. Key ...
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions. Key ...
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions. Key ...
Quick apply
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions. Key ...
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions. Key ...
Quick apply
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions. Key ...
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions. Key ...
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions. Key ...
The Customer Success Manager is essential for driving growth and supporting customers and school ... Virtual Doctor Visits with $0 Co-Pay * Life Insurance (company paid) * Short Term Disability ...
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The Customer Success Manager is essential for driving growth and supporting customers and school ... Virtual Doctor Visits with $0 Co-Pay * Life Insurance (company paid) * Short Term Disability ...
As the Customer Success Manager, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with teachers ...
As the Customer Success Manager, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with teachers ...
As the Customer Success Manager, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with teachers ...
Quick apply
As the Customer Success Manager, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with teachers ...
The Customer Success Manager will own a defined portfolio of high-value accounts and shift our relationship with them from reactive problem-solving to proactive partnership. Where Support reacts ...
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The Customer Success Manager will own a defined portfolio of high-value accounts and shift our relationship with them from reactive problem-solving to proactive partnership. Where Support reacts ...
The Customer Success Manager (CSM) is responsible for ensuring customers achieve measurable value from the deployment of Percepto's drone inspection solutions. This role blends customer success ...
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The Customer Success Manager (CSM) is responsible for ensuring customers achieve measurable value from the deployment of Percepto's drone inspection solutions. This role blends customer success ...
Customer Success Manager
Plantation, FL · On-site
The Customer Success Manager is responsible for enabling revenue growth in partnership with sales by onboarding new customers, managing the customer lifecycle, coordinating sales activities, and ...
Customer Success Manager
Plantation, FL · On-site
The Customer Success Manager is responsible for enabling revenue growth in partnership with sales by onboarding new customers, managing the customer lifecycle, coordinating sales activities, and ...
Customer Success Manager
Palm Beach, FL · On-site
As a Customer Success Manager you are the first person our customers meet when they join Compass and will be their account manager from that day forward. You will support our customers with ...
Customer Success Manager
Palm Beach, FL · On-site
As a Customer Success Manager you are the first person our customers meet when they join Compass and will be their account manager from that day forward. You will support our customers with ...
Customer Success Manager
Palm Beach, FL · On-site
As a Customer Success Manager you are the first person our customers meet when they join Compass and will be their account manager from that day forward. You will support our customers with ...
Customer Success Manager
Palm Beach, FL · On-site
As a Customer Success Manager you are the first person our customers meet when they join Compass and will be their account manager from that day forward. You will support our customers with ...
About the Role TeraWulf is building large-scale AI/HPC data centers, and the Customer Success Manager will lead customer onboarding, technical coordination, deployment readiness, and lifecycle ...
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About the Role TeraWulf is building large-scale AI/HPC data centers, and the Customer Success Manager will lead customer onboarding, technical coordination, deployment readiness, and lifecycle ...
As the Customer Success Manager, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with teachers ...
As the Customer Success Manager, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with teachers ...
As the Customer Success Manager, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with teachers ...
Quick apply
As the Customer Success Manager, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with teachers ...
As the Technical Customer Success Manager, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with ...
Quick apply
As the Technical Customer Success Manager, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with ...
As the Technical Customer Success Manager, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with ...
As the Technical Customer Success Manager, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with ...
The ideal candidate is passionate about customer service, satisfaction, and success, with excellent communication skills. • Managing and growing relationships with key customers, acting as their ...
The ideal candidate is passionate about customer service, satisfaction, and success, with excellent communication skills. • Managing and growing relationships with key customers, acting as their ...
About the role SubBase is looking for a Senior Customer Success Manager to own the post-sale relationship for some of our largest and most strategic accounts. You'll be the primary point of contact ...
About the role SubBase is looking for a Senior Customer Success Manager to own the post-sale relationship for some of our largest and most strategic accounts. You'll be the primary point of contact ...
The ideal candidate is passionate about customer service, satisfaction, and success, with excellent communication skills. Responsibilities • Managing and growing relationships with key customers ...
The ideal candidate is passionate about customer service, satisfaction, and success, with excellent communication skills. Responsibilities • Managing and growing relationships with key customers ...
Virtual Customer Success Manager information
See Boca Raton, FL salary details
$30.7K - $40K
4% of jobs
$40K - $49.2K
10% of jobs
$55.7K is the 25th percentile. Wages below this are outliers.
$49.2K - $58.5K
16% of jobs
$58.5K - $67.7K
15% of jobs
The median wage is $71.3K / yr.
$67.7K - $77K
14% of jobs
$77K - $86.2K
14% of jobs
$88.8K is the 75th percentile. Wages above this are outliers.
$86.2K - $95.5K
10% of jobs
$95.5K - $104.7K
10% of jobs
$104.7K - $114K
4% of jobs
$114K - $123.2K
2% of jobs
$123.2K - $132.5K
2% of jobs
$30.7K
$78.6K
$132.5K
How much do virtual customer success manager jobs pay per year?
What does a typical day look like for a Virtual Customer Success Manager?
A typical day for a Virtual Customer Success Manager involves engaging with customers via email, video calls, and chat platforms to address their needs, onboard new users, and proactively resolve concerns. You’ll often collaborate closely with sales, support, and product teams to ensure smooth customer experiences and advocate for customer feedback. Regular tasks include monitoring account health, conducting check-in meetings, and tracking key performance metrics. Flexibility and strong organizational skills are essential, as much of the role involves managing multiple client relationships and responding quickly to shifting priorities in a remote work setting.
What is a Virtual Customer Success Manager job?
A Virtual Customer Success Manager (VCSM) is responsible for building strong relationships with customers, ensuring they achieve their desired outcomes with a company's products or services. Working remotely, they provide onboarding guidance, proactive support, and strategic recommendations to enhance customer satisfaction and retention. VCSMs collaborate with sales, support, and product teams to drive customer success and identify growth opportunities. Their primary goal is to maximize customer value while reducing churn through regular engagement and problem-solving.
What are the key skills and qualifications needed to thrive in the Virtual Customer Success Manager position, and why are they important?
To thrive as a Virtual Customer Success Manager, you need strong interpersonal communication skills, customer relationship management experience, and a bachelor's degree in business or a related field. Familiarity with CRM platforms such as Salesforce, Zendesk, or HubSpot, and certifications like Certified Customer Success Manager (CCSM) can be advantageous. Excellent problem-solving, time management, and the ability to work independently set outstanding professionals apart in this remote role. These competencies ensure you can effectively guide customers, resolve issues, and foster lasting relationships to drive retention and satisfaction in a virtual environment.
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Contractor
Posted 12 days ago
Job description
At ITRADE STEM, we help create jobs and support the future of industries like space, technology, energy, and manufacturing. We do this by creating programs that teach skills and support sustainable growth. Join us on our mission to Redefine STEM!
Job Overview:
We're seeking a remote, dynamic Customer Success Manager based in Fort Lauderdale, Florida. ****As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions.
Key Responsibilities:
- Guide end-users through the implementation of automated systems, ensuring seamless integration with existing business processes
- Leverage your accounting or business expertise to optimize automated workflow solutions and management systems
- Monitor and analyze client usage patterns of AI-driven features to identify opportunities for enhanced automation and efficiency
- Collaborate with our technical team to translate client accounting needs into platform improvements
- Provide strategic guidance on best practices for automated bookkeeping and accounting workflows
- Lead training sessions on utilizing the platform for onboarding and aI-enabled systems
- Maintain high client satisfaction and retention through proactive account management and regular business reviews
Required Qualifications:
- Bachelor's degree in Accounting, Finance, or related field, or equivalent combination of education and experience.
- 3+ years of accounting or business administration experience
- 2+ years of customer success experience in a SaaS or AI-driven technology environment
- Strong understanding of automated systems and AI-powered financial tools
- Excellence in project management and client relationship building
- Experience with QuickBooks Online, Xero, or similar accounting platforms
What We Offer:
- Opportunity to shape the future of automated technology
- Professional development and growth opportunities
- Collaborative work environment with industry leaders
- Join us in transforming how STEM companies manage their operations through innovative AI-driven solutions. With ITRADE, you'll be at the forefront of automation technology while helping businesses achieve their goals.