Customer Success Manager At ITRADE STEM, we help create jobs and support the future of industries like space, technology, energy, and manufacturing. We do this by creating programs that teach skills ...
Customer Success Manager At ITRADE STEM, we help create jobs and support the future of industries like space, technology, energy, and manufacturing. We do this by creating programs that teach skills ...
Customer Success Associate SubBase is a centralized technology platform simplifying outdated workflows in construction materials management. Say goodbye to the days of fumbling through manual, paper ...
Customer Success Associate SubBase is a centralized technology platform simplifying outdated workflows in construction materials management. Say goodbye to the days of fumbling through manual, paper ...
About the role Subbase is looking for a Customer Success Associate to support our enterprise customer base. This role does not own customer relationships directly - instead, it works hand-in-hand ...
About the role Subbase is looking for a Customer Success Associate to support our enterprise customer base. This role does not own customer relationships directly - instead, it works hand-in-hand ...
Customer Success Manager
Plantation, FL · On-site
The Customer Success Manager will own a defined portfolio of high-value accounts and shift our relationship with them from reactive problem-solving to proactive partnership. Where Support reacts ...
Customer Success Manager
Plantation, FL · On-site
The Customer Success Manager will own a defined portfolio of high-value accounts and shift our relationship with them from reactive problem-solving to proactive partnership. Where Support reacts ...
As the Customer Success Manager, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with teachers ...
Quick apply
As the Customer Success Manager, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with teachers ...
Customer Success Director
Fort Lauderdale, FL · On-site
$120 - $160/hr
About the role SubBase is looking for a Customer Success Director to own the post-sale relationship for our largest and most strategic accounts. You'll be the primary point of contact for enterprise ...
Customer Success Director
Fort Lauderdale, FL · On-site
$120 - $160/hr
About the role SubBase is looking for a Customer Success Director to own the post-sale relationship for our largest and most strategic accounts. You'll be the primary point of contact for enterprise ...
About the role SubBase is looking for a Customer Success Director to own the post-sale relationship for our largest and most strategic accounts. You'll be the primary point of contact for enterprise ...
About the role SubBase is looking for a Customer Success Director to own the post-sale relationship for our largest and most strategic accounts. You'll be the primary point of contact for enterprise ...
Customer Success Manager
Plantation, FL · On-site
The Customer Success Manager will own a defined portfolio of high-value accounts and shift our relationship with them from reactive problem-solving to proactive partnership. Where Support reacts ...
Customer Success Manager
Plantation, FL · On-site
The Customer Success Manager will own a defined portfolio of high-value accounts and shift our relationship with them from reactive problem-solving to proactive partnership. Where Support reacts ...
Customer Success Manager
Fort Lauderdale, FL · On-site +1
As the Customer Success Manager, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with teachers ...
Customer Success Manager
Fort Lauderdale, FL · On-site +1
As the Customer Success Manager, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with teachers ...
Customer Success Manager
Plantation, FL · On-site
$75 - $120/hr
The Customer Success Manager will own a defined portfolio of high-value accounts and shift our relationship with them from reactive problem-solving to proactive partnership. Where Support reacts ...
Customer Success Manager
Plantation, FL · On-site
$75 - $120/hr
The Customer Success Manager will own a defined portfolio of high-value accounts and shift our relationship with them from reactive problem-solving to proactive partnership. Where Support reacts ...
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions. Key ...
Quick apply
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions. Key ...
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions. Key ...
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions. Key ...
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions.Key ...
Quick apply
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions.Key ...
Customer Success Manager
Fort Lauderdale, FL · On-site
$70 - $90/hr
As the Customer Success Manager, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with teachers ...
Customer Success Manager
Fort Lauderdale, FL · On-site
$70 - $90/hr
As the Customer Success Manager, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with teachers ...
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions. Key ...
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions. Key ...
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions. Key ...
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions. Key ...
The Customer Success Manager will own a defined portfolio of high-value accounts and shift our relationship with them from reactive problem-solving to proactive partnership. Where Support reacts ...
Quick apply
The Customer Success Manager will own a defined portfolio of high-value accounts and shift our relationship with them from reactive problem-solving to proactive partnership. Where Support reacts ...
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Plantation, FL · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Plantation, FL · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Plantation, FL · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Plantation, FL · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success information
See Boca Raton, FL salary details
$30.8K - $40.1K
4% of jobs
$40.1K - $49.4K
10% of jobs
$55.9K is the 25th percentile. Wages below this are outliers.
$49.4K - $58.7K
16% of jobs
$58.7K - $67.9K
15% of jobs
The median wage is $71.5K / yr.
$67.9K - $77.2K
14% of jobs
$77.2K - $86.5K
14% of jobs
$89.1K is the 75th percentile. Wages above this are outliers.
$86.5K - $95.8K
10% of jobs
$95.8K - $105K
10% of jobs
$105K - $114.3K
4% of jobs
$114.3K - $123.6K
2% of jobs
$123.6K - $132.9K
2% of jobs
$30.8K
$78.8K
$132.9K
How much do customer success jobs pay per year?
As of Aug 24, 2026, the average yearly pay for customer success in Boca Raton, FL is $78,825.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,500.00 and $93,900.00 per year, depending on experience, location, and employer.
What is a customer success?
A Customer Success role focuses on ensuring that customers achieve their desired outcomes while using a company's products or services. Professionals in this role work proactively to build strong relationships, provide product guidance, and address any issues that may arise. Their goal is to maximize customer satisfaction, retention, and loyalty by helping clients fully realize the value of what they've purchased. Customer Success teams often collaborate closely with sales, support, and product teams to deliver a seamless customer experience.
What are the key skills and qualifications needed to thrive as a customer success professional, and why are they important?
To excel in Customer Success, you need strong communication skills, problem-solving abilities, and a deep understanding of customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce or HubSpot, as well as customer success tools such as Gainsight or Zendesk, is typically required. Exceptional empathy, active listening, and the ability to manage expectations are critical soft skills for building trust and resolving issues effectively. These competencies are vital for driving customer satisfaction, retention, and long-term business growth.
How does a customer success professional typically collaborate with other departments within a company?
Customer Success professionals work closely with teams such as Sales, Product, and Support to ensure customers achieve their desired outcomes. They often relay customer feedback to the Product team to inform improvements, coordinate with Support to address complex issues, and partner with Sales to identify upsell or renewal opportunities. This collaborative environment helps ensure a seamless customer experience and allows Customer Success to advocate effectively for client needs while supporting overall business goals.
What is the difference between Customer Success vs Customer Support?
| Aspect | Customer Success | Customer Support |
|---|---|---|
| Primary Focus | Proactively ensuring customer satisfaction and long-term success | Reactively resolving immediate customer issues and technical problems |
| Metrics | Customer retention, expansion, and health scores | Issue resolution time, customer satisfaction scores (CSAT) |
| Work Environment | Strategic, relationship-driven, often involves onboarding and account management | Technical, troubleshooting, often reactive and support ticket-based |
| Required Skills | Communication, relationship management, product knowledge | Technical troubleshooting, communication, problem-solving |
Customer Success and Customer Support roles both aim to improve customer experience but differ in approach. Customer Success focuses on proactive engagement to ensure long-term satisfaction, while Customer Support handles reactive problem-solving. Understanding these differences helps organizations assign the right roles for customer retention and technical assistance.
What are the most commonly searched types of Customer Success jobs in Boca Raton, FL?
The most popular types of Customer Success jobs in Boca Raton, FL are:
What are popular job titles related to Customer Success jobs in Boca Raton, FL?
For Customer Success jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Customer Success jobs in Boca Raton, FL look for?
The top searched job categories for Customer Success jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Customer Success jobs?
Cities near Boca Raton, FL with the most Customer Success job openings:
Other
Re-posted 19 days ago
Job description
Customer Success Manager
At ITRADE STEM, we help create jobs and support the future of industries like space, technology, energy, and manufacturing. We do this by creating programs that teach skills and support sustainable growth. Join us on our mission to Redefine STEM!
We're seeking a remote, dynamic Customer Success Manager based in Fort Lauderdale, Florida. As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions.
Key Responsibilities:
- Guide end-users through the implementation of automated systems, ensuring seamless integration with existing business processes
- Leverage your accounting or business expertise to optimize automated workflow solutions and management systems
- Monitor and analyze client usage patterns of AI-driven features to identify opportunities for enhanced automation and efficiency
- Collaborate with our technical team to translate client accounting needs into platform improvements
- Provide strategic guidance on best practices for automated bookkeeping and accounting workflows
- Lead training sessions on utilizing the platform for onboarding and AI-enabled systems
- Maintain high client satisfaction and retention through proactive account management and regular business reviews
Required Qualifications:
- Bachelor's degree in Accounting, Finance, or related field, or equivalent combination of education and experience.
- 3+ years of accounting or business administration experience
- 2+ years of customer success experience in a SaaS or AI-driven technology environment
- Strong understanding of automated systems and AI-powered financial tools
- Excellence in project management and client relationship building
- Experience with QuickBooks Online, Xero, or similar accounting platforms
What We Offer:
- Opportunity to shape the future of automated technology
- Professional development and growth opportunities
- Collaborative work environment with industry leaders
- Join us in transforming how STEM companies manage their operations through innovative AI-driven solutions. With ITRADE, you'll be at the forefront of automation technology while helping businesses achieve their goals.