About the role Subbase is looking for a Customer Success Associate to support our enterprise customer base. This role does not own customer relationships directly - instead, it works hand-in-hand ...
About the role Subbase is looking for a Customer Success Associate to support our enterprise customer base. This role does not own customer relationships directly - instead, it works hand-in-hand ...
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions. Key ...
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions. Key ...
The Customer Success Manager will own a defined portfolio of high-value accounts and shift our relationship with them from reactive problem-solving to proactive partnership. Where Support reacts ...
Quick apply
The Customer Success Manager will own a defined portfolio of high-value accounts and shift our relationship with them from reactive problem-solving to proactive partnership. Where Support reacts ...
As the Customer Success Manager, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with teachers ...
Quick apply
As the Customer Success Manager, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with teachers ...
Customer Success Specialist
Fort Lauderdale, FL · On-site +1
As the Customer Success Specialist, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with ...
Customer Success Specialist
Fort Lauderdale, FL · On-site +1
As the Customer Success Specialist, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with ...
As the Customer Success Specialist, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with ...
Quick apply
As the Customer Success Specialist, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with ...
Customer Success Manager
Plantation, FL · On-site
The Customer Success Manager will own a defined portfolio of high-value accounts and shift our relationship with them from reactive problem-solving to proactive partnership. Where Support reacts ...
Customer Success Manager
Plantation, FL · On-site
The Customer Success Manager will own a defined portfolio of high-value accounts and shift our relationship with them from reactive problem-solving to proactive partnership. Where Support reacts ...
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions. Key ...
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions. Key ...
About the role SubBase is looking for a Customer Success Director to own the post-sale relationship for our largest and most strategic accounts. You'll be the primary point of contact for enterprise ...
About the role SubBase is looking for a Customer Success Director to own the post-sale relationship for our largest and most strategic accounts. You'll be the primary point of contact for enterprise ...
Customer Success Manager
Fort Lauderdale, FL · On-site +1
As the Customer Success Manager, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with teachers ...
Customer Success Manager
Fort Lauderdale, FL · On-site +1
As the Customer Success Manager, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with teachers ...
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions. Key ...
Quick apply
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions. Key ...
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions. Key ...
Quick apply
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions. Key ...
The Customer Success Manager (CSM) is responsible for ensuring customers achieve measurable value from the deployment of Percepto's drone inspection solutions. This role blends customer success ...
Quick apply
The Customer Success Manager (CSM) is responsible for ensuring customers achieve measurable value from the deployment of Percepto's drone inspection solutions. This role blends customer success ...
Customer Success Manager
Riviera Beach, FL · On-site +1
Description The Customer Success Manager (CSM) is responsible for ensuring customers achieve measurable value from the deployment of Percepto's drone inspection solutions. This role blends customer ...
Customer Success Manager
Riviera Beach, FL · On-site +1
Description The Customer Success Manager (CSM) is responsible for ensuring customers achieve measurable value from the deployment of Percepto's drone inspection solutions. This role blends customer ...
Your Next Career Opportunity - Customer Success Representative The Customer Success Representative (CSR) is responsible for building and maintaining strong relationships with customers and partners ...
Your Next Career Opportunity - Customer Success Representative The Customer Success Representative (CSR) is responsible for building and maintaining strong relationships with customers and partners ...
Customer Success Lead
Fort Lauderdale, FL · On-site +1
As a Customer Success Lead (CSL), you will be responsible for building relationships and strengthening overall product adoption and engagement with our customers. You'll work closely with key ...
Customer Success Lead
Fort Lauderdale, FL · On-site +1
As a Customer Success Lead (CSL), you will be responsible for building relationships and strengthening overall product adoption and engagement with our customers. You'll work closely with key ...
Responsibilities Are you passionate about helping people succeed while delivering exceptional service experiences? We're looking for motivated individuals to join our growing team as Customer Success ...
Responsibilities Are you passionate about helping people succeed while delivering exceptional service experiences? We're looking for motivated individuals to join our growing team as Customer Success ...
Customer Success Associate
Lake Worth, FL · On-site
Responsibilities Are you passionate about helping people succeed while delivering exceptional service experiences? We're looking for motivated individuals to join our growing team as Customer Success ...
Customer Success Associate
Lake Worth, FL · On-site
Responsibilities Are you passionate about helping people succeed while delivering exceptional service experiences? We're looking for motivated individuals to join our growing team as Customer Success ...
Your Next Career Opportunity - Customer Success Representative The Customer Success Representative (CSR) is responsible for building and maintaining strong relationships with customers and partners ...
Your Next Career Opportunity - Customer Success Representative The Customer Success Representative (CSR) is responsible for building and maintaining strong relationships with customers and partners ...
Responsibilities Are you passionate about helping people succeed while delivering exceptional service experiences? We're looking for motivated individuals to join our growing team as Customer Success ...
Responsibilities Are you passionate about helping people succeed while delivering exceptional service experiences? We're looking for motivated individuals to join our growing team as Customer Success ...
Customer Success information
See Boca Raton, FL salary details
$30.7K - $40K
4% of jobs
$40K - $49.2K
10% of jobs
$55.7K is the 25th percentile. Wages below this are outliers.
$49.2K - $58.5K
16% of jobs
$58.5K - $67.7K
15% of jobs
The median wage is $71.3K / yr.
$67.7K - $77K
14% of jobs
$77K - $86.2K
14% of jobs
$88.8K is the 75th percentile. Wages above this are outliers.
$86.2K - $95.5K
10% of jobs
$95.5K - $104.7K
10% of jobs
$104.7K - $114K
4% of jobs
$114K - $123.2K
2% of jobs
$123.2K - $132.5K
2% of jobs
$30.7K
$78.6K
$132.5K
How much do customer success jobs pay per year?
As of Aug 3, 2026, the average yearly pay for customer success in Boca Raton, FL is $78,588.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,300.00 and $93,700.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a customer success professional, and why are they important?
To excel in Customer Success, you need strong communication skills, problem-solving abilities, and a deep understanding of customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce or HubSpot, as well as customer success tools such as Gainsight or Zendesk, is typically required. Exceptional empathy, active listening, and the ability to manage expectations are critical soft skills for building trust and resolving issues effectively. These competencies are vital for driving customer satisfaction, retention, and long-term business growth.
What is the difference between Customer Success vs Customer Support?
| Aspect | Customer Success | Customer Support |
|---|---|---|
| Primary Focus | Proactively ensuring customer satisfaction and long-term success | Reactively resolving immediate customer issues and technical problems |
| Metrics | Customer retention, expansion, and health scores | Issue resolution time, customer satisfaction scores (CSAT) |
| Work Environment | Strategic, relationship-driven, often involves onboarding and account management | Technical, troubleshooting, often reactive and support ticket-based |
| Required Skills | Communication, relationship management, product knowledge | Technical troubleshooting, communication, problem-solving |
Customer Success and Customer Support roles both aim to improve customer experience but differ in approach. Customer Success focuses on proactive engagement to ensure long-term satisfaction, while Customer Support handles reactive problem-solving. Understanding these differences helps organizations assign the right roles for customer retention and technical assistance.
What is a customer success?
A Customer Success role focuses on ensuring that customers achieve their desired outcomes while using a company's products or services. Professionals in this role work proactively to build strong relationships, provide product guidance, and address any issues that may arise. Their goal is to maximize customer satisfaction, retention, and loyalty by helping clients fully realize the value of what they've purchased. Customer Success teams often collaborate closely with sales, support, and product teams to deliver a seamless customer experience.
How does a customer success professional typically collaborate with other departments within a company?
Customer Success professionals work closely with teams such as Sales, Product, and Support to ensure customers achieve their desired outcomes. They often relay customer feedback to the Product team to inform improvements, coordinate with Support to address complex issues, and partner with Sales to identify upsell or renewal opportunities. This collaborative environment helps ensure a seamless customer experience and allows Customer Success to advocate effectively for client needs while supporting overall business goals.
What is the job of customer success?
Customer Success professionals focus on building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. They often provide onboarding, support, and proactive engagement to improve customer satisfaction and retention, using tools like CRM software. The role requires communication skills, problem-solving, and a customer-centric approach.
What are the most commonly searched types of Customer Success jobs in Boca Raton, FL? The most popular types of Customer Success jobs in Boca Raton, FL are:
What are popular job titles related to Customer Success jobs in Boca Raton, FL? For Customer Success jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Customer Success jobs in Boca Raton, FL look for? The top searched job categories for Customer Success jobs in Boca Raton, FL are:
- Customer Success Manager Remote
- Customer Success Manager
- Customer Success Associate Remote
- Founding Customer Success Manager
- Virtual Customer Success Manager
- Urgently Hiring Senior Customer Success Manager
- Senior Customer Success Manager Edtech
- Customer Success Operations Manager
- Customer Success Manager Govtech
- Customer Success Program Manager
What cities near Boca Raton, FL are hiring for Customer Success jobs? Cities near Boca Raton, FL with the most Customer Success job openings:
Full-time
Posted 20 days ago
Job description
About SubBase
SubBase is a centralized technology platform simplifying outdated workflows in construction materials management. Say goodbye to the days of fumbling through manual, paper-based workflows and say hello to a streamlined procurement experience that gets you back in control without changing how it's always done. Crafted by the hands of construction veterans and sharpened by cutting-edge tech, SubBase is your go-to for a user-friendly interface that makes efficiency with the field, office, and vendors second nature.
Effortlessly request quotes, chat with vendors, and send out POs while syncing with your accounting system. Keep an eye on your deliveries without breaking a sweat, and let the automation do the number crunching, reconciling invoices like clockwork. With SubBase, everything happens in real-time, in one place-so you can focus on what you do best.... building.
With SubBase you're not just upgrading your tools; you're streamlining your entire workday. Keep it simple, enhance relationships, and take command of your bottom line. Start managing your materials across all projects and vendors with ease. SubBase is not just a platform; it's your partner in building a more efficient future.
About the role
Subbase is looking for a Customer Success Associate to support our enterprise customer base. This role does not own customer relationships directly - instead, it works hand-in-hand with our Enterprise Customer Success Managers (CSMs) to keep enterprise accounts running smoothly, ensure customers get consistent value from our platform, and free up the CSM to focus on strategic account growth and executive relationships. It's a great fit for someone who wants exposure to enterprise account management and a path toward a CSM role.
What you'll do
• Partner closely with Enterprise CSMs as their primary point of support across a portfolio of enterprise accounts, without holding direct ownership of those relationships.
• Prepare account materials, data, and reporting ahead of customer meetings, business reviews, and renewals.
• Track action items, follow-ups, and open issues for enterprise accounts, and keep the CSM informed of account health and status.
• Coordinate with internal teams (support, product, implementation) on behalf of enterprise accounts to resolve issues quickly.
• Join onsite customer visits and travel with the Enterprise CSM to support meetings, training, and business reviews (25-35% travel).
• Monitor usage and adoption data to flag risks or opportunities to the CSM before they become escalations.
• Help maintain accurate account records and documentation in the CRM and customer success tools.
• Support onboarding and training logistics for enterprise customers as directed by the CSM.
Qualifications
• 5+ years of experience in customer success, account management, support, or a related customer-facing role.
• Strong organizational skills and comfort managing multiple accounts and priorities at once.
• Clear written and verbal communication, including comfort presenting to customers alongside a CSM.
• A collaborative mindset - this role succeeds by making the Enterprise CSM and the account more effective, not by working independently.
• Willingness and ability to travel 25-35% of the time.
• Experience with CRM and customer success platforms (e.g., Salesforce, HubSpot, Gainsight) is a plus.
SubBase is a centralized technology platform simplifying outdated workflows in construction materials management. Say goodbye to the days of fumbling through manual, paper-based workflows and say hello to a streamlined procurement experience that gets you back in control without changing how it's always done. Crafted by the hands of construction veterans and sharpened by cutting-edge tech, SubBase is your go-to for a user-friendly interface that makes efficiency with the field, office, and vendors second nature.
Effortlessly request quotes, chat with vendors, and send out POs while syncing with your accounting system. Keep an eye on your deliveries without breaking a sweat, and let the automation do the number crunching, reconciling invoices like clockwork. With SubBase, everything happens in real-time, in one place-so you can focus on what you do best.... building.
With SubBase you're not just upgrading your tools; you're streamlining your entire workday. Keep it simple, enhance relationships, and take command of your bottom line. Start managing your materials across all projects and vendors with ease. SubBase is not just a platform; it's your partner in building a more efficient future.
About the role
Subbase is looking for a Customer Success Associate to support our enterprise customer base. This role does not own customer relationships directly - instead, it works hand-in-hand with our Enterprise Customer Success Managers (CSMs) to keep enterprise accounts running smoothly, ensure customers get consistent value from our platform, and free up the CSM to focus on strategic account growth and executive relationships. It's a great fit for someone who wants exposure to enterprise account management and a path toward a CSM role.
What you'll do
• Partner closely with Enterprise CSMs as their primary point of support across a portfolio of enterprise accounts, without holding direct ownership of those relationships.
• Prepare account materials, data, and reporting ahead of customer meetings, business reviews, and renewals.
• Track action items, follow-ups, and open issues for enterprise accounts, and keep the CSM informed of account health and status.
• Coordinate with internal teams (support, product, implementation) on behalf of enterprise accounts to resolve issues quickly.
• Join onsite customer visits and travel with the Enterprise CSM to support meetings, training, and business reviews (25-35% travel).
• Monitor usage and adoption data to flag risks or opportunities to the CSM before they become escalations.
• Help maintain accurate account records and documentation in the CRM and customer success tools.
• Support onboarding and training logistics for enterprise customers as directed by the CSM.
Qualifications
• 5+ years of experience in customer success, account management, support, or a related customer-facing role.
• Strong organizational skills and comfort managing multiple accounts and priorities at once.
• Clear written and verbal communication, including comfort presenting to customers alongside a CSM.
• A collaborative mindset - this role succeeds by making the Enterprise CSM and the account more effective, not by working independently.
• Willingness and ability to travel 25-35% of the time.
• Experience with CRM and customer success platforms (e.g., Salesforce, HubSpot, Gainsight) is a plus.