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Overnight Virtual Customer Success Manager Jobs in Boca Raton, FL

As the Customer Success Manager, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with teachers ...

As the Customer Success Manager, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with teachers ...

The Customer Success Manager will own a defined portfolio of high-value accounts and shift our relationship with them from reactive problem-solving to proactive partnership. Where Support reacts ...

The Customer Success Manager will own a defined portfolio of high-value accounts and shift our relationship with them from reactive problem-solving to proactive partnership. Where Support reacts ...

The Customer Success Manager will own a defined portfolio of high-value accounts and shift our relationship with them from reactive problem-solving to proactive partnership. Where Support reacts ...

The Customer Success Manager will own a defined portfolio of high-value accounts and shift our relationship with them from reactive problem-solving to proactive partnership. Where Support reacts ...

Description The Customer Success Manager (CSM) is responsible for ensuring customers achieve measurable value from the deployment of Percepto's drone inspection solutions. This role blends customer ...

Customer Success Manager

FL · On-site +1

$96K - $192K/yr

Own Customer Success & Satisfaction for identified accounts * Responsible for delivering customer ... Proven ability to manage cross-functional teams without formal authority through influence and ...

As a Customer Success Manager you are the first person our customers meet when they join Compass and will be their account manager from that day forward. You will support our customers with ...

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Overnight Virtual Customer Success Manager information

See Boca Raton, FL salary details

$30.8K

$78.8K

$132.9K

How much do overnight virtual customer success manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for overnight virtual customer success manager in Boca Raton, FL is $78,825.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,500.00 and $93,900.00 per year, depending on experience, location, and employer.

What is the difference between Overnight Virtual Customer Success Manager vs Virtual Customer Support Specialist?

AspectOvernight Virtual Customer Success ManagerVirtual Customer Support Specialist
CredentialsTypically requires experience in customer success, relevant certifications (e.g., CS certifications), and industry knowledgeOften requires basic customer service skills, sometimes certifications in support tools or communication
Work EnvironmentRemote, overnight shifts, proactive engagement with clients, strategic focusRemote, flexible hours, reactive support, troubleshooting and issue resolution
Employer & Industry UsageUsed by SaaS, tech, and service companies focusing on customer retentionCommon across retail, tech, and service industries for handling customer inquiries

The Overnight Virtual Customer Success Manager focuses on proactive client engagement and retention during overnight hours, requiring industry experience and strategic skills. In contrast, the Virtual Customer Support Specialist handles reactive customer inquiries, troubleshooting, and support tasks, often with less emphasis on strategic account management.

What are popular job titles related to Overnight Virtual Customer Success Manager jobs in Boca Raton, FL?

For Overnight Virtual Customer Success Manager jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Overnight Virtual Customer Success Manager jobs in Boca Raton, FL look for?

The top searched job categories for Overnight Virtual Customer Success Manager jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Overnight Virtual Customer Success Manager jobs?

Cities near Boca Raton, FL with the most Overnight Virtual Customer Success Manager job openings:

Customer Success Manager

ITrade STEM

Fort Lauderdale, FL • On-site

Other

Re-posted 13 days ago


Job description

Customer Success Manager

At ITRADE STEM, we help create jobs and support the future of industries like space, technology, energy, and manufacturing. We do this by creating programs that teach skills and support sustainable growth. Join us on our mission to Redefine STEM!

We're seeking a remote, dynamic Customer Success Manager based in Fort Lauderdale, Florida. As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions.

Key Responsibilities:

  • Guide end-users through the implementation of automated systems, ensuring seamless integration with existing business processes
  • Leverage your accounting or business expertise to optimize automated workflow solutions and management systems
  • Monitor and analyze client usage patterns of AI-driven features to identify opportunities for enhanced automation and efficiency
  • Collaborate with our technical team to translate client accounting needs into platform improvements
  • Provide strategic guidance on best practices for automated bookkeeping and accounting workflows
  • Lead training sessions on utilizing the platform for onboarding and AI-enabled systems
  • Maintain high client satisfaction and retention through proactive account management and regular business reviews

Required Qualifications:

  • Bachelor's degree in Accounting, Finance, or related field, or equivalent combination of education and experience.
  • 3+ years of accounting or business administration experience
  • 2+ years of customer success experience in a SaaS or AI-driven technology environment
  • Strong understanding of automated systems and AI-powered financial tools
  • Excellence in project management and client relationship building
  • Experience with QuickBooks Online, Xero, or similar accounting platforms

What We Offer:

  • Opportunity to shape the future of automated technology
  • Professional development and growth opportunities
  • Collaborative work environment with industry leaders
  • Join us in transforming how STEM companies manage their operations through innovative AI-driven solutions. With ITRADE, you'll be at the forefront of automation technology while helping businesses achieve their goals.