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Overnight Virtual Customer Success Manager Jobs in Boca Raton, FL

Compass

Customer Success Manager

Palm Beach, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Customer Success Manager you are the first person our customers meet when they join Compass and will be their account manager from that day forward. You will support our customers with ...

SubBase

Customer Success Director

Fort Lauderdale, FL · On-site

About the role SubBase is looking for a Customer Success Director to own the post-sale relationship ... overnight and multi-day trips. * Strong project management skills - you can run a complex ...

Lennox International

Customer Success Leader

Fort Lauderdale, FL

$75K - $105K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What Drives Success Under direct supervision, the Customer Success Leader develops new prospects ... Strong time management and organizational abilities * In-depth knowledge of sales principles ...

CentralReach

Customer Success Lead

Fort Lauderdale, FL · On-site +1

As a Customer Success Lead (CSL), you will be responsible for building relationships and ... Manage relationships throughout various customer lifecycles and stages. * Proactively engage with ...

Lennox International

Customer Success Leader

Fort Lauderdale, FL · On-site

$75K - $105K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Under direct supervision, the Customer Success Leader develops new prospects and partners with ... Strong time management and organizational abilities * In-depth knowledge of sales principles ...

Lennox International

Customer Success Leader

Fort Lauderdale, FL

$75K - $105K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What Drives Success Under direct supervision, the Customer Success Leader develops new prospects ... Strong time management and organizational abilities * In-depth knowledge of sales principles ...

Lennox International

Customer Success Leader

Fort Lauderdale, FL · On-site

$75K - $98K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What Drives Success Under direct supervision, the Customer Success Leader develops new prospects ... Strong time management and organizational abilities * In-depth knowledge of sales principles ...

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Showing results 21-40

All JobsCustomer Success JobsOvernight Virtual Customer Success Manager JobsOvernight Virtual Customer Success Manager Jobs in Boca Raton, FL

Overnight Virtual Customer Success Manager information

See Boca Raton, FL salary details

$30.8K

$78.8K

$132.9K

How much do overnight virtual customer success manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for overnight virtual customer success manager in Boca Raton, FL is $78,825.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,500.00 and $93,900.00 per year, depending on experience, location, and employer.

What is the difference between Overnight Virtual Customer Success Manager vs Virtual Customer Support Specialist?

AspectOvernight Virtual Customer Success ManagerVirtual Customer Support Specialist
CredentialsTypically requires experience in customer success, relevant certifications (e.g., CS certifications), and industry knowledgeOften requires basic customer service skills, sometimes certifications in support tools or communication
Work EnvironmentRemote, overnight shifts, proactive engagement with clients, strategic focusRemote, flexible hours, reactive support, troubleshooting and issue resolution
Employer & Industry UsageUsed by SaaS, tech, and service companies focusing on customer retentionCommon across retail, tech, and service industries for handling customer inquiries

The Overnight Virtual Customer Success Manager focuses on proactive client engagement and retention during overnight hours, requiring industry experience and strategic skills. In contrast, the Virtual Customer Support Specialist handles reactive customer inquiries, troubleshooting, and support tasks, often with less emphasis on strategic account management.

What are popular job titles related to Overnight Virtual Customer Success Manager jobs in Boca Raton, FL?

For Overnight Virtual Customer Success Manager jobs in Boca Raton, FL, the most frequently searched job titles are:

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Overnight Virtual Customer Success Manager jobs near you

Customer Success Manager

Compass

Palm Beach, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Compass Real Estate rating

9.3

Company rating: 9.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

5th of 204 rated real estate companies

Job description

At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we're revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.
As a Customer Success Manager you are the first person our customers meet when they join Compass and will be their account manager from that day forward. You will support our customers with everything including but not limited to understanding Compass, training on our tools, programs, assisting with marketing requests and more. You are passionate about your customers and delivering a world class experience.
Please note: this role is 100% in office in Palm Beach, FL (150 Worth Avenue).
At Compass You Will:
  • Manage a portfolio of high-touch customers by serving as their day-to-day contact for questions and issues via phone calls, emails, and in-person meetings
  • Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions
  • Provide essential marketing support by answering questions, creating listing presentations, postcards, and other collateral, and being the liaison to marketing specialists for more complex support requests
  • Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass
  • Support ongoing projects such as new office openings, national initiatives, and new Expansion/M&A activity
  • Work collaboratively with other team members and departments to champion questions and feedback on behalf of the agent
  • Serve as a mentor to Agent Experience Coordinator(s) by being available for questions and managing escalations
  • Be a culture carrier who inspires and empowers those around you with a positive and constructive approach to creating and implementing change

Job Skills & Requirements:
  • 2-3 Years of experience in customer service, office management, hospitality, or operations
  • Previous experience in real estate a plus
  • Previous experience with live or remote training a plus
  • Previous experience working with enterprise technology (Zendesk, Salesforce, Confluence) a plus
  • Passion for supporting and serving agents trying to grow their businesses
  • The ability to establish credibility with key agent decision-makers and influencers
  • Great listening skills, connect well with others, and empathetic of the customer's pain points
  • A passion for creating community within a space; you encourage in-office interaction, bonding and engagement
  • Strong problem-solving and analytical skills, allowing you to adapt and formulate solutions quickly
  • Skilled communicator with great interpersonal skills, ability to build and manage relationships
  • Meticulous attention to detail, highly organized
  • Strong creative writing skills and eye for design
  • Ability to work in the office during standard operating hours
  • Ability to lift up to 25 lbs

Perks that You Need to Know About:
Participation in our incentive programs (which may include eligible cash, equity, or commissions). Plus paid vacation, holidays, sick time, parental leave, and recharge leave; medical, tele-health, dental and vision benefits; 401(k) plan; flexible spending accounts (FSAs); commuter program; life and disability insurance; Maven (a support system for new parents); Carrot (fertility benefits); UrbanSitter (caregiver referral network); Employee Assistance Program; and pet insurance.
Do your best work, be your authentic self.
At Compass, we believe that everyone deserves to find their place in the world - a place where they feel like they belong, where they can be their authentic selves, where they can thrive. Our collaborative, energetic culture is grounded in our Compass Entrepreneurship Principles and our commitment to diversity, equity, inclusion, growth and mobility. As an equal opportunity employer, we offer competitive compensation packages, robust benefits and professional growth opportunities aimed at helping to improve our employees' lives and careers.
Notice for California Applicants
Los Angeles County Fair Chance Notice

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