Caguas, PR · On-site
$40K - $52K/yr
... management level 6. Communicates effectively with the customer's project/program team, customer ... Proven ability to motivate cross functional teams which do not report to you to achieve success 14.
Caguas, PR · On-site
$40K - $52K/yr
... management level 6. Communicates effectively with the customer's project/program team, customer ... Proven ability to motivate cross functional teams which do not report to you to achieve success 14.
... management level 6. Communicates effectively with the customer's project/program team, customer ... Proven ability to motivate cross functional teams which do not report to you to achieve success 14.
... management level 6. Communicates effectively with the customer's project/program team, customer ... Proven ability to motivate cross functional teams which do not report to you to achieve success 14.
San Juan, PR · On-site
The Customer Success Coach is to coordinate tailored language learning programs to support ... Cultivate and manage positive client relationships with corporate relocation management companies ...
San Juan, PR · On-site
The Customer Success Coach is to coordinate tailored language learning programs to support ... Cultivate and manage positive client relationships with corporate relocation management companies ...
Bayamon, PR · Remote
$14 - $18.25/hr
Serves customer in a professional and exceptional, courteous, efficient manner through prompt ... Detail oriented and able to manage multiple priorities required. * Computer proficiency required.
Bayamon, PR · Remote
$14 - $18.25/hr
Serves customer in a professional and exceptional, courteous, efficient manner through prompt ... Detail oriented and able to manage multiple priorities required. * Computer proficiency required.
Bayamon, PR · On-site +1
$14 - $18.25/hr
Serves customer in a professional and exceptional, courteous, efficient manner through prompt ... Detail oriented and able to manage multiple priorities required. * Computer proficiency required.
Bayamon, PR · On-site +1
$14 - $18.25/hr
Serves customer in a professional and exceptional, courteous, efficient manner through prompt ... Detail oriented and able to manage multiple priorities required. * Computer proficiency required.
PR · On-site
$13.75 - $19/hr
They are how we achieve our strategy, power our business outcomes and drive our shared success ... Unless specified as primarily virtual by the hiring manager, associates are required to work at an ...
PR · On-site
$13.75 - $19/hr
They are how we achieve our strategy, power our business outcomes and drive our shared success ... Unless specified as primarily virtual by the hiring manager, associates are required to work at an ...
San Juan, PR · On-site
As a Key Account Manager, you will be responsible for maintaining and expanding relationships with ... Your main goal will be to achieve sales targets and ensure customer satisfaction. Your success in ...
Quick apply
San Juan, PR · On-site
As a Key Account Manager, you will be responsible for maintaining and expanding relationships with ... Your main goal will be to achieve sales targets and ensure customer satisfaction. Your success in ...
San Juan, PR · On-site
$45K - $55K/yr
As a Key Account Manager, you will be responsible for maintaining and expanding relationships with ... Your main goal will be to achieve sales targets and ensure customer satisfaction. Your success in ...
Quick apply
San Juan, PR · On-site
$45K - $55K/yr
As a Key Account Manager, you will be responsible for maintaining and expanding relationships with ... Your main goal will be to achieve sales targets and ensure customer satisfaction. Your success in ...
San Juan, PR · Hybrid
$15.75 - $21.25/hr
Cust Care Rep I-Bilingual (US) Customer Care Representative I Hybrid 1: This role requires ... Unless specified as primarily virtual by the hiring manager, associates are required to work at an ...
San Juan, PR · Hybrid
$15.75 - $21.25/hr
Cust Care Rep I-Bilingual (US) Customer Care Representative I Hybrid 1: This role requires ... Unless specified as primarily virtual by the hiring manager, associates are required to work at an ...
PR · Hybrid
$10.50 - $14/hr
Customer Care Representative I Hybrid 1: This role requires associates to be in-office 1 - 2 days ... Unless specified as primarily virtual by the hiring manager, associates are required to work at an ...
PR · Hybrid
$10.50 - $14/hr
Customer Care Representative I Hybrid 1: This role requires associates to be in-office 1 - 2 days ... Unless specified as primarily virtual by the hiring manager, associates are required to work at an ...
$13 - $14/hr
Title Specialist I, Technical Support Customer Success Reports To Customer Support Manager Position Overview: We are looking for a dedicated Specialist I, Technical Support to join our Customer ...
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Post sales activities including service, customer success and professional services is growing in ... Work in collaboration with Project Managers, developers, and administrators * Assist customers ...
Post sales activities including service, customer success and professional services is growing in ... Work in collaboration with Project Managers, developers, and administrators * Assist customers ...
PR · On-site
RESPONSIBILITIES * Assist the San Juan Station Manager in overseeing and managing the Tradewind San ... Ability to communicate effectively on the phone and in meetings (in person or virtual) * Ability to ...
PR · On-site
RESPONSIBILITIES * Assist the San Juan Station Manager in overseeing and managing the Tradewind San ... Ability to communicate effectively on the phone and in meetings (in person or virtual) * Ability to ...
PR · On-site
RESPONSIBILITIES * Assist the San Juan Station Manager in overseeing and managing the Tradewind San ... Ability to communicate effectively on the phone and in meetings (in person or virtual) * Ability to ...
RESPONSIBILITIES * Assist the San Juan Station Manager in overseeing and managing the Tradewind San ... Ability to communicate effectively on the phone and in meetings (in person or virtual) * Ability to ...
RESPONSIBILITIES * Assist the San Juan Station Manager in overseeing and managing the Tradewind San ... Ability to communicate effectively on the phone and in meetings (in person or virtual) * Ability to ...
Dorado, PR · On-site
$56.45 - $69/hr
Models and shares customer service best practices with all team members to deliver a distinctive ... In virtual environments, conducts virtual product review by following specific company procedures ...
Dorado, PR · On-site
$56.45 - $69/hr
Models and shares customer service best practices with all team members to deliver a distinctive ... In virtual environments, conducts virtual product review by following specific company procedures ...
Support virtual shopping, clienteling, and customer data acquisition; leverage social media trends ... success in terms of the whole team; creates a feeling of belonging in the team. Coach. is an equal ...
Support virtual shopping, clienteling, and customer data acquisition; leverage social media trends ... success in terms of the whole team; creates a feeling of belonging in the team. Coach. is an equal ...
PR · On-site
Quality & CI Manager __ At ABB, we help industries outrun - leaner and cleaner. Here, progress is ... Incoterms knowledge, customer experience success, project execution, and supply chain. Will ...
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable ... Serves as a Subject Matter Expert advisor for contracts with vendors, partners, and customers.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable ... Serves as a Subject Matter Expert advisor for contracts with vendors, partners, and customers.
PR · Hybrid
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable ... Serves as a Subject Matter Expert advisor for contracts with vendors, partners, and customers.
PR · Hybrid
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable ... Serves as a Subject Matter Expert advisor for contracts with vendors, partners, and customers.
A typical day for a Virtual Customer Success Manager involves engaging with customers via email, video calls, and chat platforms to address their needs, onboard new users, and proactively resolve concerns. You’ll often collaborate closely with sales, support, and product teams to ensure smooth customer experiences and advocate for customer feedback. Regular tasks include monitoring account health, conducting check-in meetings, and tracking key performance metrics. Flexibility and strong organizational skills are essential, as much of the role involves managing multiple client relationships and responding quickly to shifting priorities in a remote work setting.
A Virtual Customer Success Manager (VCSM) is responsible for building strong relationships with customers, ensuring they achieve their desired outcomes with a company's products or services. Working remotely, they provide onboarding guidance, proactive support, and strategic recommendations to enhance customer satisfaction and retention. VCSMs collaborate with sales, support, and product teams to drive customer success and identify growth opportunities. Their primary goal is to maximize customer value while reducing churn through regular engagement and problem-solving.
To thrive as a Virtual Customer Success Manager, you need strong interpersonal communication skills, customer relationship management experience, and a bachelor's degree in business or a related field. Familiarity with CRM platforms such as Salesforce, Zendesk, or HubSpot, and certifications like Certified Customer Success Manager (CCSM) can be advantageous. Excellent problem-solving, time management, and the ability to work independently set outstanding professionals apart in this remote role. These competencies ensure you can effectively guide customers, resolve issues, and foster lasting relationships to drive retention and satisfaction in a virtual environment.
$40K - $52K/yr
Full-time
Posted 17 days ago
Sourced by ZipRecruiter
Medical equipment and supplies manufacturing
51 - 200 Employees
Hamel, MN, US
1997
