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Work From Home Remote Customer Success Jobs in Puerto Rico

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

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Showing results 1-20

Work From Home Remote Customer Success information

What is the difference between Work From Home Remote Customer Success vs Work From Home Remote Customer Support?

AspectWork From Home Remote Customer SuccessWork From Home Remote Customer Support
Primary FocusBuilding long-term client relationships and ensuring product adoptionProviding technical assistance and resolving immediate customer issues
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, problem-solving, communication
Work EnvironmentProactive engagement, account management toolsReactive support, help desk software
Common CertificationsCustomer success certifications, CRM proficiencyTechnical support certifications, IT skills

While both roles involve remote customer interaction, Customer Success focuses on proactive relationship management and product adoption, whereas Customer Support emphasizes reactive problem resolution. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are popular job titles related to Work From Home Remote Customer Success jobs in Puerto Rico? For Work From Home Remote Customer Success jobs in Puerto Rico, the most frequently searched job titles are:
What cities in Puerto Rico are hiring for Work From Home Remote Customer Success jobs? Cities in Puerto Rico with the most Work From Home Remote Customer Success job openings:
Infographic showing various Work From Home Remote Customer Success job openings in Puerto Rico as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

2025-3007 | Puerto Rico Remote - Work from Home Customer Service Rep in a Contractor Role - Omni

Omni Interactions

PR • Remote

$12/hr

Full-time

Re-posted 6 days ago


Job description

Puerto Rico APR

Please apply from alaptopordesktop.

Three things to DECIDE if contract work is for you:

What Omni looks for in INDEPENDENT Contractors:

Omni Platform Overview - Click to download & review BEFORE starting your application!

Set your own schedule.Get paid.Enjoy the Freelance life.

Work from home

No hassles of commuting

Gain experience in different industries

Competitive pay rates

Overview

As a contractor, you'll interact with customers primarily through inbound phone calls and possibly chat or email, assisting them with all their needs.

Schedule:

Flexible work schedule options available

Majority of work hours are during weekdays and daytime

Opportunity to create a work schedule that works best for you (within client hours of operation)

Earnings & Revenue:

Contract earnings $12 per hour

Pay is determined by your phone call status when assisting customers

Additional incentives available based on client and performance metrics.

Required Skills for Successful Contractors:

Exceptional written and verbal communication skills

Proven track record in customer service and delivering outstanding customer care

Keen attention to detail with strong problem-solving skills

Friendly, empathetic tone, and professional demeanor

Self-motivated, proactive, and resourceful mindset

Proficient in using technology, including computer applications and software.

Technology & Equipment Requirements:

Personal computer with a minimum of 8GB RAM (tablets and Chromebooks are not permitted)

Wired USB headset with microphone for clear communication

High-speed wired internet with a minimum of 10 Mbps download speed and 5 Mbps upload speed for seamless connectivity

Valid and up-to-date antivirus software installed

Smart phone, Android tablet or iPad needed for authentication into client and Omni systems

Windows 10 or Windows 11 operating system must be used (some clients will accept an AppleOS)

Work Environment Requirements:

Quiet, uninterrupted space

Organized desk area

Contractual Relationship:The relationship between you and Omni Interactions is a contractual relationship. You will remain an independent contractor for the duration of your contractual relationship with Omni. Omni Interactions will not be responsible for withholding taxes on your earnings while contracted with Omni Interactions. When you receive your contract, you will be asked to agree to have no claim against Omni Interactions hereunder or otherwise for vacation pay, sick leave, retirement benefits, Social Security, workers compensation, health or disability benefits, overtime, unemployment insurance benefits or employee benefits of any kind.