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Educational Customer Success Manager Jobs in Puerto Rico

Global LT

Customer Success Coach

San Juan, PR · On-site

Cultivate and manage positive client relationships with corporate relocation management companies ... EDUCATION AND/OR EXPERIENCE: * Proficiency in English is required * Sales experience would be an ...

C-Axis, Inc.

Customer Success Associate Manager

Caguas, PR · On-site

$40K - $52K/yr

... management level 6. Communicates effectively with the customer's project/program team, customer ... Proven ability to motivate cross functional teams which do not report to you to achieve success 14.

C-Axis

Customer Success Associate Manager

Caguas, PR

... management level 6. Communicates effectively with the customer's project/program team, customer ... Proven ability to motivate cross functional teams which do not report to you to achieve success 14.

Asurion

Regional Success Manager

San Juan, PR · On-site

This role focuses on achieving revenue growth, customer satisfaction, and market expansion by ... success. The Regional Account Manager is responsible for managing and developing strategic ...

Deca Analytics

Key Account Manager

San Juan, PR · On-site

As a Key Account Manager, you will be responsible for maintaining and expanding relationships with ... Your main goal will be to achieve sales targets and ensure customer satisfaction. Your success in ...

Deca Analytics

Key Account Manager

San Juan, PR · On-site

$45K - $55K/yr

As a Key Account Manager, you will be responsible for maintaining and expanding relationships with ... Your main goal will be to achieve sales targets and ensure customer satisfaction. Your success in ...

Deca Analytics

Key Account Manager

San Juan, PR · On-site

As a Key Account Manager, you will be responsible for maintaining and expanding relationships with ... Your main goal will be to achieve sales targets and ensure customer satisfaction. Your success in ...

Ericsson

Account Manager - New Business

San Juan, PR · On-site

Ericsson is hiring an Account Manager - New Business to identify and secure new commercial ... Actively contribute to customer success, ensuring that delivered solutions create measurable value ...

Money Group LLC

Publisher Account Executive

San Juan, PR · On-site

  • Medical

  • Dental

  • Retirement

Customer success - troubleshoot and respond to partner issues promptly. * Develop a deep understanding of our internal systems (proprietary tools, CRM, project management tools, etc.) to better serve ...

Jet Aviation

Customer Service Agent

Carolina, PR · On-site

$13.50 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Aircraft Management, Aircraft Sales, Charter, Completions, Government Services, FBO, Fixed and ... You can expect a wide array of financial, insurance, continued education and other employee ...

Jet Aviation

Customer Service Agent

Carolina, PR · On-site

$14 - $15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Aircraft Management, Aircraft Sales, Charter, Completions, Government Services, FBO, Fixed and ... You can expect a wide array of financial, insurance, continued education and other employee ...

PenFed Credit Union

PR · On-site

... success. * Manage budget; review revenues and expenses and deliver positive contribution in each ... Qualifications Equivalent combination of education and experience is considered. * An undergraduate ...

Sally Beauty

Store Manager

Caguas, PR

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... the customer - we connect to provide an EPIC experience based on our four pillars of Education ... We believe that our success is based primarily on the advice and hard work of our valued team ...

Sally Beauty

STORE MANAGER

Cayey, PR

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... the customer - we connect to provide an EPIC experience based on our four pillars of Education ... We believe that our success is based primarily on the advice and hard work of our valued team ...

Elevance Health

Director I Customer Care - Multi

San Juan, PR · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manages special projects and ensures compliance with state and federal regulations. Minimum ... Requires a BA/BS; 7-9 years professional leadership experience; or any combination of education and ...

Acima

Acima Assistant Store Manager

Toa Baja, PR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Acima Assistant Store Manager Who We Are At Acima, our mission is to empower individuals and ... Educating customers on Lease-To-Own terms, payments terms, benefits, the application process, and ...

Acima

Acima Assistant Store Manager

Caguas, PR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Acima Assistant Store Manager Who We Are At Acima, our mission is to empower individuals and ... Educating customers on Lease-To-Own terms, payments terms, benefits, the application process, and ...

Elevance Health

PR · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manages special projects and ensures compliance with state and federal regulations. Minimum ... Requires a BA/BS; 7-9 years professional leadership experience; or any combination of education and ...

CosmoProf

05210 Store Manager

Caguas, PR

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... the customer - we connect to provide an EPIC experience based on our four pillars of Education ... We believe that our success is based primarily on the advice and hard work of our valued team ...

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All JobsEducational Customer Success JobsEducational Customer Success Manager JobsEducational Customer Success Manager Jobs in Puerto Rico

Educational Customer Success Manager information

What does an educational customer success manager do?

An Educational Customer Success Manager helps schools, educators, and institutions successfully implement and use educational products or services. They provide ongoing support, training, and guidance to ensure clients achieve their desired outcomes and maximize the value of the solutions provided. Their role often involves building strong relationships, understanding the unique needs of educational organizations, and proactively addressing any challenges or concerns. By acting as a bridge between the company and the client, they help improve user satisfaction and long-term engagement.

How does an educational customer success manager typically collaborate with educators and internal teams to ensure client satisfaction?

Educational Customer Success Managers work closely with teachers, administrators, and internal product or support teams to ensure clients are fully supported in using educational technology or services. They regularly communicate with educators to understand their needs, provide tailored training or resources, and relay feedback to development teams for product improvements. This role often involves coordinating onboarding, troubleshooting issues, and organizing professional development sessions, all while acting as a bridge between clients and the company. Effective collaboration and proactive problem-solving are key to maintaining high client satisfaction and fostering long-term partnerships.

What are the key skills and qualifications needed to thrive as an educational customer success manager, and why are they important?

To thrive as an Educational Customer Success Manager, you need a background in education or edtech, strong communication skills, and experience in customer relationship management. Familiarity with learning management systems (LMS), customer success platforms like Salesforce or Zendesk, and relevant certifications such as Customer Success Manager (CSM) are typically valuable. Exceptional interpersonal skills, problem-solving abilities, and a proactive approach help you build trust and drive adoption among educators and institutions. These skills are crucial for ensuring client satisfaction, retention, and the effective implementation of educational solutions.

What are popular job titles related to Educational Customer Success Manager jobs in Puerto Rico?

For Educational Customer Success Manager jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Educational Customer Success Manager jobs in Puerto Rico look for?

The top searched job categories for Educational Customer Success Manager jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Educational Customer Success Manager jobs?

Cities in Puerto Rico with the most Educational Customer Success Manager job openings:

Educational Customer Success Manager jobs near you
Infographic showing various Educational Customer Success Manager job openings in Puerto Rico as of July 2026, with employment types broken down into 78% Full Time, 18% Part Time, 2% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Customer Success Coach

Global LT

San Juan, PR • On-site

Contractor

Re-posted 4 days ago

Job description

Customer Success Coach
SUMMARY:
The Customer Success Coach is to coordinate tailored language learning programs to support professionals and their families; to engage, coach, and increase utilization among our customers. Also providing support and top-notch customer service experience for all our customers.
RESPONSIBILITIES:
  • Drive a high level of customer and client satisfaction while managing large caseloads
  • Cultivate and manage positive client relationships with corporate relocation management companies to ensure Global LT as the preferred language training supplier
  • Counsel customers on authorized relocation benefits provided by their employer
  • Manage all activities, including those performed by third party suppliers related to the transfer process.
  • Lead point of contact and coordination for all assignment components - including internal and external points of need.
  • Carry out the pre-assignment briefing and orientation with the authorized participant on the client's policy and/or benefit. Need to be comfortable on the phone talking to many different level employees.
  • Provide continuing coaching and support to clients and participants maintaining regular contact throughout the assignment.
  • Build productive and effective relationships with clients, participants and direct suppliers as well as within Global LT.
  • Maintain data integrity, including updating Global LT's database, providing the required data to produce ongoing status reports.
  • Initiate customer satisfaction surveys when client policy allows.
  • Undertake other tasks as required
  • Adhere to Global LT's Standards of Excellence in all aspects of the assignment process.
  • Meet company metrics for customer satisfaction, utilization, responsiveness and company goals.
EDUCATION AND/OR EXPERIENCE:
  • Proficiency in English is required
  • Sales experience would be an asset but not required
  • Bilingual in English and at least one other language
QUALIFICATIONS:
  • Proficient with PC and Microsoft Office such as Word, Excel, PowerPoint, Outlook
  • Must have strong organizations skills and be detail-oriented and organized, methodical with an analytical approach to work
  • Ability to deal with multitasking under continuous high-pressure situations
  • Excellent written and communication skills
  • The ability to communicate clearly and professionally
  • Strong customer service focus
  • Work well within a team with good trouble-shooting and conflict management skills
  • Shows initiative and creativity; be self-motivated
  • The ability to upsell products

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