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Spanish Speaking Customer Success Manager Jobs in Puerto Rico

C-Axis, Inc.

Customer Success Associate Manager

Caguas, PR · On-site

$40K - $52K/yr

... management level 6. Communicates effectively with the customer's project/program team, customer ... Proven ability to motivate cross functional teams which do not report to you to achieve success 14.

C-Axis

Customer Success Associate Manager

Caguas, PR

... management level 6. Communicates effectively with the customer's project/program team, customer ... Proven ability to motivate cross functional teams which do not report to you to achieve success 14.

Global LT

Customer Success Coach

San Juan, PR · On-site

The Customer Success Coach is to coordinate tailored language learning programs to support ... Cultivate and manage positive client relationships with corporate relocation management companies ...

Asurion

Regional Success Manager

San Juan, PR

This role focuses on achieving revenue growth, customer satisfaction, and market expansion by ... success. The Regional Account Manager is responsible for managing and developing strategic ...

Jedson Engineering Inc

PR · On-site

Technical Services Project Manager for solid dosage form facility, to provide leadership and ... English and Spanish, speaking and writing.

Deca Analytics

Key Account Manager

San Juan, PR · On-site

Your main goal will be to achieve sales targets and ensure customer satisfaction. Your success in ... Bilingual candidates with proficiency in both English and Spanish will be given preference.

Deca Analytics

Key Account Manager

San Juan, PR · On-site

$45K - $55K/yr

Your main goal will be to achieve sales targets and ensure customer satisfaction. Your success in ... Bilingual candidates with proficiency in both English and Spanish will be given preference.

Deca Analytics

Key Account Manager

San Juan, PR · On-site

Your main goal will be to achieve sales targets and ensure customer satisfaction. Your success in ... Bilingual candidates with proficiency in both English and Spanish will be given preference.

Elevance Health

Director I Customer Care - Multi

San Juan, PR · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manages special projects and ensures compliance with state and federal regulations. Minimum ... Fully Bilingual (English & Spanish). Must be able to write, read and speak both languages in a ...

Elevance Health

PR · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manages special projects and ensures compliance with state and federal regulations. Minimum ... Fully Bilingual (English & Spanish). Must be able to write, read and speak both languages in a ...

SPANISH BROADCASTING

PR · On-site

... management decision is an asset. * Customer-oriented approach. * Self-initiating with the ability ... Spanish Broadcasting Systems (SBS) offers a unique and exciting opportunity to be part of the ...

3500 Square LLC

PR · On-site

$13.25 - $16.75/hr

  • Medical

  • PTO

Customer Service Representative (Bilingual - English/Spanish) | Arecibo, Puerto Rico Clearance ... Fully bilingual (English/Spanish) - must speak, read, and write fluently in both languages.

Tradewind Aviation LLC

PR · On-site

  • Medical

  • Retirement

  • PTO

RESPONSIBILITIES * Assist the San Juan Station Manager in overseeing and managing the Tradewind San ... Able to proficiently read, write, speak, and understand English and Spanish * Able to work rotating ...

Tradewind Aviation LLC

PR

$10.50 - $14/hr

Other duties as assigned by supervisor and manager. Requirements * High School Graduate required ... Able to fluently read, write, speak and understand English and Spanish * Able to work routable ...

Tradewind

PR · On-site

$10.50 - $14/hr

Other duties as assigned by supervisor and manager. Requirements: * High School Graduate required ... Able to fluently read, write, speak and understand English and Spanish * Able to work routable ...

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Spanish Speaking Customer Success Manager information

What does a Spanish speaking customer success manager do?

A Spanish Speaking Customer Success Manager is responsible for helping Spanish-speaking clients effectively use a company's products or services. Their main goal is to ensure customer satisfaction, address any concerns, and guide clients through onboarding, troubleshooting, and ongoing support. They act as the main point of contact for Spanish-speaking customers, building strong relationships and helping customers achieve their desired outcomes. This role often involves collaborating with internal teams to resolve issues and improve the overall customer experience.

How does a Spanish speaking customer success manager typically collaborate with other departments to support client needs?

As a Spanish Speaking Customer Success Manager, you'll regularly collaborate with sales, support, and product teams to ensure clients receive seamless service. You may act as a bridge, communicating customer feedback to product developers or coordinating with support to resolve complex issues for Spanish-speaking clients. This cross-functional teamwork helps tailor solutions, address concerns efficiently, and foster long-term client satisfaction. Regular meetings, shared documentation, and joint strategy sessions are common practices to maintain alignment across teams.

What are the key skills and qualifications needed to thrive as a Spanish speaking customer success manager, and why are they important?

To thrive as a Spanish Speaking Customer Success Manager, you need fluency in Spanish and English, strong communication skills, and experience in customer relationship management, often backed by a relevant degree. Familiarity with CRM software like Salesforce or HubSpot and customer support platforms is typically required. Outstanding interpersonal skills, problem-solving abilities, and cultural sensitivity distinguish top performers in this role. These competencies are vital for building trust, ensuring customer satisfaction, and driving client retention in multilingual and multicultural environments.

What is the difference between Spanish Speaking Customer Success Manager vs Spanish Speaking Account Manager?

AspectSpanish Speaking Customer Success ManagerSpanish Speaking Account Manager
Primary RoleEnsures customer satisfaction, onboarding, and retention post-saleManages client accounts, upselling, and relationship growth
Required SkillsCustomer service, communication, problem-solving, product knowledgeSales, relationship management, negotiation, product expertise
Work EnvironmentCustomer support teams, onboarding sessions, ongoing client engagementSales teams, client meetings, account reviews
Industry UsageCommon in SaaS, tech, and service industriesPrevalent in SaaS, tech, and B2B sectors

While both roles involve client interaction in Spanish-speaking markets, the Customer Success Manager focuses on ensuring customer satisfaction and retention after onboarding, whereas the Account Manager emphasizes managing and growing existing client accounts through sales and relationship management.

What are popular job titles related to Spanish Speaking Customer Success Manager jobs in Puerto Rico?

For Spanish Speaking Customer Success Manager jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Spanish Speaking Customer Success Manager jobs in Puerto Rico look for?

The top searched job categories for Spanish Speaking Customer Success Manager jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Spanish Speaking Customer Success Manager jobs?

Cities in Puerto Rico with the most Spanish Speaking Customer Success Manager job openings:

Spanish Speaking Customer Success Manager jobs near you
Infographic showing various Spanish Speaking Customer Success Manager job openings in Puerto Rico as of August 2026, with employment types broken down into 79% Full Time, 17% Part Time, 2% Temporary, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

Customer Success Associate Manager

C-Axis, Inc.

Caguas, PR • On-site

$40K - $52K/yr

Full-time

Re-posted 9 days ago

Job description

Description
Essential Duties and Responsibilities:
1. Key to initiating, planning, executing, controlling, and closing processes, which are demonstrated by developing, managing and implementing program plans
2. Builds team ownership and commitment to program plans
3. Responsible for leadership of product development programs and related work stream activities for products
4. The scope of programs includes all product support activities from Quote to the end of programs life
5. Ability to communicate throughout all levels of the organization from the production floor to corporate management level
6. Communicates effectively with the customer's project/program team, customer's purchasing, and customer's supplier quality engineering team
7. Generally is the first and main point of contact for the customer
8. Identify additional business opportunities whether within the project/program managing or other opportunities become aware of
9. Manage and lead the customer's large, complex projects/programs
10. The customer does not need to ask for status as it is provided and there is never a question who is leading, providing meeting minutes, action item logs, schedules, or other key communications or documents
11. Manages the internal team's roles and responsibilities
12. Manages prioritization and workload adjustments of the team to meet all project/program deliverables to the customer per the Gantt chart schedule
13. Proven ability to motivate cross functional teams which do not report to you to achieve success
14. Demonstrated execution on project/program engineering functions such as but not limited to contract review, DFM, process development, measurement system analysis, validation, qualification, statistics, and production readiness
15. Technical knowledge in all technologies and processes the business offers to help lead customer and team members
16. Mentors other Project/Program Managers to help further develop their skills and advance
17. Mentors team members to help them improve their communication, become stronger technically, and become leaders
18. Work as part of a team or independently with no supervision necessary
19. Identify, communicate, and manage out risks to the project whether these be budget, timeline, or scope creep
20. Leads all phase and business reviews
21. To fulfil these responsibilities, associates are required to have various sales skills,
22. Other responsibilities may be assigned, as needed.
Requirements
1. Bachelor degree
2. At least 5 years related experience in customer service
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About C-Axis

Sourced by ZipRecruiter

Industry

Medical equipment and supplies manufacturing

Company size

51 - 200 Employees

Headquarters location

Hamel, MN, US

Year founded

1997

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