Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And ...
Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And ...
Customer Success Advocate
Fort Wayne, IN · On-site
Reporting to the Solution Consultants Manager, the Customer Success Advocate is a key member of the Contract Sales Team. The person in this role will function as the bridge between our sales team and ...
Customer Success Advocate
Fort Wayne, IN · On-site
Reporting to the Solution Consultants Manager, the Customer Success Advocate is a key member of the Contract Sales Team. The person in this role will function as the bridge between our sales team and ...
Reporting to the Solution Consultants Manager, the Customer Success Advocate is a key member of the Contract Sales Team. The person in this role will function as the bridge between our sales team and ...
Reporting to the Solution Consultants Manager, the Customer Success Advocate is a key member of the Contract Sales Team. The person in this role will function as the bridge between our sales team and ...
Customer Success Advocate
Fort Wayne, IN · On-site
Reporting to the Solution Consultants Manager, the Customer Success Advocate is a key member of the Contract Sales Team. The person in this role will function as the bridge between our sales team and ...
Customer Success Advocate
Fort Wayne, IN · On-site
Reporting to the Solution Consultants Manager, the Customer Success Advocate is a key member of the Contract Sales Team. The person in this role will function as the bridge between our sales team and ...
Customer Success Advocate
Fort Wayne, IN · On-site
Reporting to the Solution Consultants Manager, the Customer Success Advocate is a key member of the Contract Sales Team. The person in this role will function as the bridge between our sales team and ...
Customer Success Advocate
Fort Wayne, IN · On-site
Reporting to the Solution Consultants Manager, the Customer Success Advocate is a key member of the Contract Sales Team. The person in this role will function as the bridge between our sales team and ...
Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And ...
Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And ...
Customer Success Manager, Senior Manager - Core Clouds (Sales & Service)
Indianapolis, IN · On-site +1
Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And ...
Customer Success Manager, Senior Manager - Core Clouds (Sales & Service)
Indianapolis, IN · On-site +1
Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And ...
Be Seen First
Lead, manage, and mentor the Customer Success Team sales representatives, service quoting specialists, and subject matter experts to provide product material quotes, service quotes, and product ...
Quick apply
Be Seen First
Lead, manage, and mentor the Customer Success Team sales representatives, service quoting specialists, and subject matter experts to provide product material quotes, service quotes, and product ...
Support Regional Account Managers in expanding and deepening account relationships * Ensure ... Deliver virtual and in-person trainings, platform walkthroughs, and webinars * Proactively resolve ...
Support Regional Account Managers in expanding and deepening account relationships * Ensure ... Deliver virtual and in-person trainings, platform walkthroughs, and webinars * Proactively resolve ...
Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And ...
Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And ...
Customer Success Specialist
Carmel, IN · On-site
The role involves providing remote management and advanced lead capture services. What You Will Do ... Customer Success experience in software/technology company Experience with Smart-Home ...
Customer Success Specialist
Carmel, IN · On-site
The role involves providing remote management and advanced lead capture services. What You Will Do ... Customer Success experience in software/technology company Experience with Smart-Home ...
Customer Success Specialist Join Franklin Electric on our mission to empower communities with sustainable water management solutions, where your expertise will play a vital role in shaping a better ...
Customer Success Specialist Join Franklin Electric on our mission to empower communities with sustainable water management solutions, where your expertise will play a vital role in shaping a better ...
Manage deliverables aligned with the Customer Success team's strategic objectives. * Use customer ... benchmark data to highlight distributor success and provide ongoing recommendations for ...
Manage deliverables aligned with the Customer Success team's strategic objectives. * Use customer ... benchmark data to highlight distributor success and provide ongoing recommendations for ...
Client Success Manager
Indianapolis, IN · On-site +1
Client Success Manager Department: Client Services Reports To: Manager, Client Services Location ... This position provides superior customer service by providing system knowledge and building and/or ...
Client Success Manager
Indianapolis, IN · On-site +1
Client Success Manager Department: Client Services Reports To: Manager, Client Services Location ... This position provides superior customer service by providing system knowledge and building and/or ...
Client Success Manager Department: Client Services Reports To: Manager, Client Services Location ... This position provides superior customer service by providing system knowledge and building and/or ...
Client Success Manager Department: Client Services Reports To: Manager, Client Services Location ... This position provides superior customer service by providing system knowledge and building and/or ...
Customer Success Professional II
$75K - $79K/yr
This role builds on foundational experience and requires the ability to manage customer ... Reporting to the Customer Success Supervisor, the CSP II acts as a trusted point of contact for ...
Customer Success Professional II
$75K - $79K/yr
This role builds on foundational experience and requires the ability to manage customer ... Reporting to the Customer Success Supervisor, the CSP II acts as a trusted point of contact for ...
Customer Success Professional II
Plainfield, IN · On-site
$75K - $79K/yr
Key Responsibilities Customer Engagement & Account Management • Serve as a primary day-to-day contact for assigned customer accounts. • Build strong working relationships with customer ...
Customer Success Professional II
Plainfield, IN · On-site
$75K - $79K/yr
Key Responsibilities Customer Engagement & Account Management • Serve as a primary day-to-day contact for assigned customer accounts. • Build strong working relationships with customer ...
Partner Success Manager
Indianapolis, IN · On-site
Job Address: 8275 Allison Pointe Trail Suite 370Indianapolis, IN 46250 CommuniCare Advantage is currently recruiting a Partner Success Manager for our Medicare Advantage health plan. Key ...
Partner Success Manager
Indianapolis, IN · On-site
Job Address: 8275 Allison Pointe Trail Suite 370Indianapolis, IN 46250 CommuniCare Advantage is currently recruiting a Partner Success Manager for our Medicare Advantage health plan. Key ...
Job Address: 8275 Allison Pointe Trail Suite 370 Indianapolis, IN 46250 CommuniCare Advantage is currently recruiting a Partner Success Manager for our Medicare Advantage health plan. Key ...
Job Address: 8275 Allison Pointe Trail Suite 370 Indianapolis, IN 46250 CommuniCare Advantage is currently recruiting a Partner Success Manager for our Medicare Advantage health plan. Key ...
Travel Customer Success Coordinator
Carmel, IN · On-site
$17.75 - $23.25/hr
About the job Travel Customer Success Coordinator About the Opportunity We're expanding our virtual ... Help manage and track travel arrangements, including lodging, transportation, and activities
Travel Customer Success Coordinator
Carmel, IN · On-site
$17.75 - $23.25/hr
About the job Travel Customer Success Coordinator About the Opportunity We're expanding our virtual ... Help manage and track travel arrangements, including lodging, transportation, and activities
Virtual Customer Success Manager information
See Indiana salary details
$30.9K - $40.2K
4% of jobs
$40.2K - $49.5K
10% of jobs
$56K is the 25th percentile. Wages below this are outliers.
$49.5K - $58.8K
16% of jobs
$58.8K - $68.1K
15% of jobs
The median wage is $71.7K / yr.
$68.1K - $77.4K
14% of jobs
$77.4K - $86.7K
14% of jobs
$89.3K is the 75th percentile. Wages above this are outliers.
$86.7K - $96K
10% of jobs
$96K - $105.3K
10% of jobs
$105.3K - $114.6K
4% of jobs
$114.6K - $123.9K
2% of jobs
$123.9K - $133.2K
2% of jobs
$30.9K
$79K
$133.2K
How much do virtual customer success manager jobs pay per year?
What does a virtual customer success manager do?
A typical day for a Virtual Customer Success Manager involves engaging with customers via email, video calls, and chat platforms to address their needs, onboard new users, and proactively resolve concerns. You’ll often collaborate closely with sales, support, and product teams to ensure smooth customer experiences and advocate for customer feedback. Regular tasks include monitoring account health, conducting check-in meetings, and tracking key performance metrics. Flexibility and strong organizational skills are essential, as much of the role involves managing multiple client relationships and responding quickly to shifting priorities in a remote work setting.
What is a virtual customer success manager?
A Virtual Customer Success Manager (VCSM) is responsible for building strong relationships with customers, ensuring they achieve their desired outcomes with a company's products or services. Working remotely, they provide onboarding guidance, proactive support, and strategic recommendations to enhance customer satisfaction and retention. VCSMs collaborate with sales, support, and product teams to drive customer success and identify growth opportunities. Their primary goal is to maximize customer value while reducing churn through regular engagement and problem-solving.
What are the key skills and qualifications needed to thrive as a virtual customer success manager?
To thrive as a Virtual Customer Success Manager, you need strong interpersonal communication skills, customer relationship management experience, and a bachelor's degree in business or a related field. Familiarity with CRM platforms such as Salesforce, Zendesk, or HubSpot, and certifications like Certified Customer Success Manager (CCSM) can be advantageous. Excellent problem-solving, time management, and the ability to work independently set outstanding professionals apart in this remote role. These competencies ensure you can effectively guide customers, resolve issues, and foster lasting relationships to drive retention and satisfaction in a virtual environment.
- Totango
- Customer Success Manager Hybrid
- Evening Customer Success Manager Edtech
- Associate Customer Success Manager
- Customer Success Manager
- Customer Success Manager Remote Edtech
- Customer Success Program Manager
- Educational Customer Success Manager
- Seasonal Customer Success Manager
- Manager Of Customer Success
