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Virtual Customer Service Jobs in Puerto Rico (NOW HIRING)

Insight Communications

PR · On-site

$27K - $29K/yr

Monday to Sunday, rotating shifts Extent No extent General purpose The customer service representative will act as a link, providing information about the services or product and will channel any ...

Insight Communications

PR · On-site

$27K - $29K/yr

Monday to Sunday, rotating shifts Extent No extent General purpose The customer service representative will act as a link, providing information about the services or product and will channel any ...

Bunzl

Customer Service Representative - Distribution

San Juan, PR · On-site

$15.75 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Customer Service Representative (CSR ), you'll support business customer accounts by handling a high volume of customer walk-ins, inbound calls, emails, and order inquiries. You'll work closely ...

Tradewind Aviation LLC

PR

$10.50 - $14/hr

For more details visit www.flytradewind.com About the Candidate / Role Tradewind Aviation is looking for a seasonal Customer Service Agent (Level 1) to be based in San Juan, PR. The ideal candidate ...

Enterprise Holdings

PR

$10.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

D. required - Experience in handling customer service functions preferred - Must have basic computer skills - Must have a valid Puerto Rico driver's license with no more than 2 moving violations ...

Bunzl Distribution Inc.

PR

$10.75 - $14.75/hr

As a Customer Service Representative (CSR ), you'll support business customer accounts by handling a high volume of customer walk-ins, inbound calls, emails, and order inquiries. You'll work closely ...

Tradewind

PR · On-site

$10.50 - $14/hr

For more details visit www.flytradewind.com About the Candidate / Role Tradewind Aviation is looking for a seasonal Customer Service Agent (Level 1) to be based in San Juan, PR. The ideal candidate ...

Tradewind Aviation

PR · On-site

$10.50 - $14/hr

For more details visit www.flytradewind.com About the Candidate / Role Tradewind Aviation is looking for a seasonal Customer Service Agent (Level 1) to be based in San Juan, PR. The ideal candidate ...

Enterprise Holdings

PR

$10.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

D. required - Experience in handling customer service functions preferred - Must have basic computer skills - Must have a valid Puerto Rico driver's license with no more than 2 moving violations ...

Enterprise Holdings

PR · On-site

$10.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

D. required - Experience in handling customer service functions preferred - Must have basic computer skills - Must have a valid Puerto Rico driver's license with no more than 2 moving violations ...

Dollartree

Customer Service Associate I

Saint Just, PR

$11 - $15.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Elevance Health

Director I Customer Care - Multi

San Juan, PR · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable ... Drive performance against key metrics, including service levels, quality, productivity, customer ...

Elevance Health

PR · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable ... Drive performance against key metrics, including service levels, quality, productivity, customer ...

Elevance Health

PR · On-site

$10.50 - $14/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Researches and analyzes data to address operational challenges and customer service issues ... Unless specified as primarily virtual by the hiring manager, associates are required to work at an ...

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All JobsCustomer Service JobsVirtual Customer Service JobsVirtual Customer Service Jobs in Puerto Rico

Virtual Customer Service information

What are the key skills and qualifications needed to thrive in virtual customer service, and why are they important?

To thrive as a Virtual Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is often required. Strong problem-solving abilities, patience, and the ability to work independently in a remote environment are standout soft skills for this position. These skills and qualities are essential for providing efficient, personalized service and building customer loyalty in a virtual setting.

How to become a virtual customer service?

To become a virtual customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or tools like live chat and email platforms. Many employers also prefer prior experience in customer support and a reliable internet connection. Certifications in customer service or related fields can enhance your prospects.

What is a typical workday like for a virtual customer service representative?

A typical workday for a Virtual Customer Service representative involves handling customer inquiries through phone, email, or chat, resolving issues, and processing orders or requests, all from a remote location. You’ll likely manage multiple conversations at once and use company systems to document interactions and follow up on open cases. Representatives often work scheduled shifts that can offer flexibility, with some roles including evenings or weekends. Collaboration with teammates and supervisors typically happens through online communication tools, ensuring you have support even in a virtual environment.

What is a virtual customer service?

A Virtual Customer Service job involves assisting customers remotely via phone, email, chat, or social media. Representatives handle inquiries, troubleshoot issues, and provide information about products or services. This role requires good communication skills, problem-solving abilities, and familiarity with company policies. Many companies offer flexible schedules, allowing employees to work from home. Reliable internet access and a quiet workspace are typically required for this position.

What are the most commonly searched types of Customer Service jobs in Puerto Rico?

The most popular types of Customer Service jobs in Puerto Rico are:

What are popular job titles related to Virtual Customer Service jobs in Puerto Rico?

For Virtual Customer Service jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service jobs in Puerto Rico look for?

The top searched job categories for Virtual Customer Service jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Virtual Customer Service jobs?

Cities in Puerto Rico with the most Virtual Customer Service job openings:

Virtual Customer Service jobs near you
Infographic showing various Virtual Customer Service job openings in Puerto Rico as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 2% Temporary, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Customer Service Associate - Temporary

Walgreens

Arecibo, PR • On-site

$15 - $17.50/hr

Part-time

Posted 13 days ago

Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,201 frontline employees who took The Breakroom Quiz

98th of 112 rated pharmacies

Job description


  • Models and delivers a distinctive and delightful customer experience.
  • Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
  • Provides customers with courteous, friendly, fast, and efficient service.
  • Recommends items for sale to customer and recommends trade-up and/or companion items.
  • Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
  • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
  • Implements Company asset protection procedures to identify and minimize profit loss.
  • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
  • Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
  • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
  • Has working knowledge of store systems and store equipment.
  • Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
  • Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
  • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Completes special assignments and other tasks as assigned.
Training & Personal Development
  • Attends training and completes PPLs requested by Manager or assigned by corporate.

External Basic Qualifications
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
  • Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

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