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Virtual Customer Service Representative Jobs in Springfield, IL

Qik n EZ

Customer Service Representative

Springfield, IL

$16 - $16.50/hr

Customer Service Representative - Springfield, IL Start at $16.00/hr | Raise to $16.50 after 30 days Join the Q Crew at Qik n' EZ -- a fast-paced, team-oriented workplace where dependable employees ...

The Animal Hospital

Veterinary CSR

Lincoln, IL

$15.50 - $21.25/hr

```html Veterinary Customer Service Representative (CSR) Location: Lincoln, IL 62656 Job Summary We are seeking a compassionate and detail-oriented Veterinary Customer Service Representative (CSR) to ...

Carevet

Veterinary CSR

Lincoln, IL

$15.50 - $21.25/hr

Veterinary Customer Service Representative (CSR) Location: Lincoln, IL 62656 We are seeking a compassionate and detail-oriented Veterinary Customer Service Representative (CSR) to join our team in ...

Qik n EZ

Customer Service Representative

Springfield, IL · On-site

$16 - $16.50/hr

Customer Service Representative - Springfield, IL Start at $16.00/hr | Raise to $16.50 after 30 days Join the Q Crew at Qik n' EZ -- a fast-paced, team-oriented workplace where dependable employees ...

Carevet

Veterinary CSR

Lincoln, IL · On-site

$15.50 - $21.25/hr

divh2Veterinary Customer Service Representative (CSR)/h2pLocation: Lincoln, IL 62656/ppWe are seeking a compassionate and detail-oriented Veterinary Customer Service Representative (CSR) to join our ...

CareVet

Veterinary CSR

Lincoln, IL

$16.50 - $17.50/hr

```html Veterinary Customer Service Representative (CSR) Location: Lincoln, IL 62656 Job Summary We are seeking a compassionate and detail-oriented Veterinary Customer Service Representative (CSR) to ...

The Animal Hospital

Veterinary CSR

Lincoln, IL · On-site

$16.50 - $17.50/hr

```html Veterinary Customer Service Representative (CSR) Location: Lincoln, IL 62656 Job Summary We are seeking a compassionate and detail-oriented Veterinary Customer Service Representative (CSR) to ...

Acrisure

Customer Service Representative

Springfield, IL · On-site

$15 - $18/hr

Job Summary Acrisure is seeking a Customer Service Representative to support billing, payment processing, and customer account activities within a fast-paced insurance environment. This role plays an ...

Lincare

Customer Service Rep

Springfield, IL

$15 - $20/hr

Offering $15 to $20 per hour This employee communicates with customers for the purposes of answering questions, resolving problems, determiningongoing and additional product/service needs, and ...

Qik n EZ

Customer Service Representative

Springfield, IL · On-site

$16 - $16.50/hr

Provide friendly, fast customer service. * Operate the register and process transactions accurately. * Stock and maintain store appearance. * Assist with merchandising and inventory. * Help create a ...

Qik n EZ

Customer Service Representative

Springfield, IL · On-site

$16 - $16.50/hr

Provide friendly, fast customer service. * Operate the register and process transactions accurately. * Stock and maintain store appearance. * Assist with merchandising and inventory. * Help create a ...

Acrisure

Customer Service Representative

Springfield, IL · On-site

$15 - $18/hr

Job Summary Acrisure is seeking a Customer Service Representativeto support billing, payment processing, and customer account activities within a fast-paced insurance environment. This role plays an ...

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Virtual Customer Service Representative information

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$26

How much do virtual customer service representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for virtual customer service representative in Springfield, IL is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Virtual Customer Service Representative, and why are they important?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and help desk systems is often required. Patience, active listening, and adaptability are standout soft skills for building rapport and resolving customer issues remotely. These skills are essential for delivering high-quality service, maintaining customer satisfaction, and efficiently handling inquiries in a virtual environment.

How do Virtual Customer Service Representatives typically manage communication and collaboration with remote team members?

Virtual Customer Service Representatives often use a variety of digital tools, such as instant messaging platforms, video conferencing, and shared documentation systems, to stay connected with their team. Regular check-ins and virtual meetings are essential for discussing customer concerns, sharing updates, and collaborating on solutions. This structure helps maintain a supportive work environment and ensures consistent service quality, even when working from different locations.

What is a Virtual Customer Service Representative?

A Virtual Customer Service Representative is a professional who assists customers remotely, typically by phone, email, chat, or video call. They handle inquiries, resolve complaints, process orders, and provide information about products or services from a location outside of a traditional office, often working from home. This role requires strong communication skills, patience, and the ability to use various digital tools. Virtual representatives are essential for companies that want to offer support across different time zones and reduce overhead costs. The job often involves flexible hours and may require familiarity with customer service software.

What is the difference between Virtual Customer Service Representative vs Customer Support Specialist?

AspectVirtual Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCommon in e-commerce, telecom, retailUsed across various industries including tech, healthcare
Job FocusHandling customer inquiries, troubleshooting, order processingResolving customer issues, providing product info, follow-up

The Virtual Customer Service Representative and Customer Support Specialist roles share similar credentials and work environments, often involving remote work and customer interaction. However, the Virtual Customer Service Representative typically focuses more on handling inquiries and order processing remotely, while the Customer Support Specialist may have a broader scope including technical support and detailed problem resolution across various industries.

What are the most commonly searched types of Customer Service Representative jobs in Springfield, IL? The most popular types of Customer Service Representative jobs in Springfield, IL are:
What are popular job titles related to Virtual Customer Service Representative jobs in Springfield, IL? For Virtual Customer Service Representative jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Virtual Customer Service Representative jobs in Springfield, IL look for? The top searched job categories for Virtual Customer Service Representative jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Virtual Customer Service Representative jobs? Cities near Springfield, IL with the most Virtual Customer Service Representative job openings:
Virtual Customer Service Representative jobs near you
Infographic showing various Virtual Customer Service Representative job openings in Springfield, IL as of May 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,750 per year, or $18.6 per hour.
Customer Service Representative

Customer Service Representative

Qik n EZ

Springfield, IL

$16 - $16.50/hr

Part-time

Dental, Vision, PTO

Posted 18 days ago

Job description

Customer Service Representative – Springfield, IL
Start at $16.00/hr | Raise to $16.50 after 30 days

Join the Q Crew at Qik n’ EZ — a fast-paced, team-oriented workplace where dependable employees are valued, and growth opportunities are real.
We’re hiring for part-time positions with flexible scheduling and interviewing immediately.
Why Join Us?
  • Start at $16.00/hour.
  • Raise to $16.50/hour after 30 days.
  • Weekly pay with direct deposit.
  • Flexible scheduling.
  • 10% employee discount.
  • $0.10 off per gallon of gas.
  • Vision & dental insurance options.
  • Accrued PTO.
  • Monthly bonus potential.
  • Opportunities to grow into leadership.

What You’ll Do:
  • Provide friendly, fast customer service.
  • Operate the register and process transactions accurately.
  • Stock and maintain store appearance.
  • Assist with merchandising and inventory.
  • Help create a positive customer experience every shift.

What We’re Looking For:
  • Friendly, dependable, and customer-focused.
  • Positive attitude and strong team mindset.
  • Weekend and holiday availability.
  • Ability to stand, lift, and stay active throughout your shift.
  • Retail experience is a plus, but not required.
  • Must be at least 21 years old.

Join a company where hard work is recognized, and advancement is possible.

Apply today — interviews are being scheduled now.


About Qik n EZ:

It is our mission at QiknEZ to deliver ultimate value and service to our customers. What does that mean? It means friendly, welcoming and attentive store employees the minute you walk in the door. It means an efficient, organized design so the products you want are readily at your fingertips. And it means strong vendor relations so we can provide our customers with great product and values every day.

Qik N Ez logo

About Qik N Ez

Sourced by ZipRecruiter

Industry

Petroleum and petroleum products wholesalers

Company size

201 - 500 Employees

Headquarters location

Springfield, IL, US

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