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Weekend Customer Service Representative Jobs in Springfield, IL

Customer Service Representative - Springfield, IL Start at $16.00/hr | Raise to $16.50 after 30 ... Weekend and holiday availability. * Ability to stand, lift, and stay active throughout your shift.

Customer Service Representative

Springfield, IL · On-site

$15.75 - $21.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Customer Service Representative

Springfield, IL · On-site

$15.75 - $21.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

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Weekend Customer Service Representative information

See Springfield, IL salary details

$9

$18

$26

How much do weekend customer service representative jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for weekend customer service representative in Springfield, IL is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What is a Weekend Customer Service Representative job?

A Weekend Customer Service Representative assists customers with inquiries, complaints, and support needs during weekends. They typically communicate via phone, email, or chat to resolve issues efficiently. This role requires strong problem-solving skills, patience, and knowledge of company policies. It is ideal for individuals looking for part-time work with flexible weekend hours.

What are the key skills and qualifications needed to thrive in the Weekend Customer Service Representative position, and why are they important?

To thrive as a Weekend Customer Service Representative, you need strong communication skills, problem-solving ability, and experience in customer-facing roles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, or ticketing platforms is typically expected. Excellent active listening, patience, and a calm demeanor help individuals excel when addressing customer concerns during high-demand weekend shifts. These skills ensure efficient issue resolution and create a positive customer experience, which is crucial for building brand loyalty and maintaining operational success outside typical business hours.

What does a typical weekend shift look like for a Weekend Customer Service Representative?

As a Weekend Customer Service Representative, your shifts will often involve responding to customer inquiries via phone, email, or chat during high-traffic hours when many businesses see increased customer activity. You’ll handle a range of issues, from product support to order concerns, often as part of a small team or occasionally working independently, depending on the company. These shifts may be fast-paced, requiring you to multitask and prioritize customer needs effectively. Working weekends can also provide valuable experience in handling urgent issues and sometimes offers premium pay or flexible scheduling options. This role is ideal for those who enjoy helping people and want to gain further experience in customer service outside of a traditional weekday schedule.

What are the most commonly searched types of Customer Service Representative jobs in Springfield, IL? The most popular types of Customer Service Representative jobs in Springfield, IL are:
What are popular job titles related to Weekend Customer Service Representative jobs in Springfield, IL? For Weekend Customer Service Representative jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Weekend Customer Service Representative jobs in Springfield, IL look for? The top searched job categories for Weekend Customer Service Representative jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Weekend Customer Service Representative jobs? Cities near Springfield, IL with the most Weekend Customer Service Representative job openings:
Infographic showing various Weekend Customer Service Representative job openings in Springfield, IL as of May 2026, with employment types broken down into 74% Full Time, and 26% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,750 per year, or $18.6 per hour.
Customer Service Representative

$18 - $25/hr

Other

Posted 10 hours ago


Job description

Description


As a Customer Service Representative at Springfield Plastics, Inc., you will act as a liaison, provide product/service information, taking order placements and resolving any emerging problems that our customer accounts might face with accuracy and efficiency. The best candidate for the Customer Service Representative position is genuinely excited to help. They are patient, empathetic, and passionately communicative.


Job Responsibilities Include:

  • Communicate through email, phone and in person
  • Answer phones and route calls on a multi-line phone system.
  • Ensure excellent service standards.
  • Respond efficiently to inquiries.
  • Maintain high customer satisfaction.
  • Take and monitor orders in a timely fashion.
  • Tracking orders, inventory and shipping.
  • Utilize software to process orders and shipping paperwork.
  • Other duties as assigned

Requirements


  • High school diploma or GED
  • Highly proficient in Microsoft Excel and Microsoft Outlook
  • Experience in Microsoft Dynamics or other CRM system preferred
  • Highly proficient in Data Entry
  • 10-Key experience preferred
  • Phone etiquette
  • Detail oriented
  • Multi-task and prioritize in a fast-paced environment
  • Motivation to learn new things
  • Communication skills
  • Reliable