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Weekend Customer Service Representative information

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How much do weekend customer service representative jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for weekend customer service representative in Springfield, IL is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What is a Weekend Customer Service Representative job?

A Weekend Customer Service Representative assists customers with inquiries, complaints, and support needs during weekends. They typically communicate via phone, email, or chat to resolve issues efficiently. This role requires strong problem-solving skills, patience, and knowledge of company policies. It is ideal for individuals looking for part-time work with flexible weekend hours.

What are the key skills and qualifications needed to thrive in the Weekend Customer Service Representative position, and why are they important?

To thrive as a Weekend Customer Service Representative, you need strong communication skills, problem-solving ability, and experience in customer-facing roles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, or ticketing platforms is typically expected. Excellent active listening, patience, and a calm demeanor help individuals excel when addressing customer concerns during high-demand weekend shifts. These skills ensure efficient issue resolution and create a positive customer experience, which is crucial for building brand loyalty and maintaining operational success outside typical business hours.

What does a typical weekend shift look like for a Weekend Customer Service Representative?

As a Weekend Customer Service Representative, your shifts will often involve responding to customer inquiries via phone, email, or chat during high-traffic hours when many businesses see increased customer activity. You’ll handle a range of issues, from product support to order concerns, often as part of a small team or occasionally working independently, depending on the company. These shifts may be fast-paced, requiring you to multitask and prioritize customer needs effectively. Working weekends can also provide valuable experience in handling urgent issues and sometimes offers premium pay or flexible scheduling options. This role is ideal for those who enjoy helping people and want to gain further experience in customer service outside of a traditional weekday schedule.

What are the most commonly searched types of Customer Service Representative jobs in Springfield, IL? The most popular types of Customer Service Representative jobs in Springfield, IL are:
What are popular job titles related to Weekend Customer Service Representative jobs in Springfield, IL? For Weekend Customer Service Representative jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Weekend Customer Service Representative jobs in Springfield, IL look for? The top searched job categories for Weekend Customer Service Representative jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Weekend Customer Service Representative jobs? Cities near Springfield, IL with the most Weekend Customer Service Representative job openings:
Weekend Customer Service Representative jobs near you
Customer Service Rep(02896) - 1030 Jason Place

Customer Service Rep(02896) - 1030 Jason Place

Domino's Franchise

Chatham, IL • On-site

$16.25 - $22/hr

Full-time

Re-posted 8 days ago

Domino's rating

4.8

Company rating: 4.8 out of 10

Based on 1,898 frontline employees who took The Breakroom Quiz

19th of 23 rated food delivery companies

Job description

Job Description

Join our team at Domino's Pizza in Chatham, United States, as a Customer Service Representative! We're looking for friendly and professional individuals to provide exceptional service to our valued customers.

  • Answer incoming phone calls and take customer orders accurately
  • Process cash and card transactions efficiently
  • Prepare and make pizzas according to company standards
  • Maintain a clean and organized work environment
  • Provide outstanding customer service, ensuring customer satisfaction
  • Assist with various in-store tasks as needed
  • Collaborate with team members to ensure smooth operations during busy periods
  • Handle customer inquiries and resolve issues professionally
  • Lift and carry items weighing up to 25 lbs.
Qualifications
  • Strong communication skills with the ability to interact professionally with customers
  • Flexibility to work various shifts, including weekends and holidays
  • Ability to follow directions and adhere to company policies and procedures
  • Basic math skills for handling cash transactions
  • Multitasking ability to manage multiple orders and tasks simultaneously
  • Teamwork skills to collaborate effectively with coworkers
  • Positive attitude and friendly demeanor
  • Physical ability to stand for extended periods and lift up to 25 lbs.
  • Customer-focused mindset with a commitment to providing excellent service
  • Ability to work in a fast-paced environment
  • High school diploma or equivalent (preferred)

Additional Information

All your information will be kept confidential according to EEO guidelines.

What Domino's employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Domino's

Sourced by ZipRecruiter

Since 1960, we've grown from just one store to become the #1 pizza company in the world. To get there and continue to go above and beyond, it takes persistent passion, incredible vision, and bold thinking. It takes every one of our employees feeling like they have pizza sauce running through their veins. What's life like at Domino's Whatever your role at Domino’s, you’ll find life here is exciting, enormously fun, and always asks you to think on your feet. If you bring your passion, drive, and a purpose to perform, there are real growth opportunities across the brand. Many people find that what starts as a day job becomes a fulfilling career, surrounded by amazing people who make sure each new day tops the last. That’s what we mean by the power of possible. We are made better together In a Domino’s corporate job, our leaders work hard to create a level playing field where corporate team members can succeed, innovate, and above all, feel like they belong. See how different backgrounds make us better, and how your unique talents could power what’s possible in a Domino’s corporate career.

Industry

Food and beverage stores, real estate and food services and drinking places

Company size

10,000+ Employees

Headquarters location

Ann Arbor, MI, US

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