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Work From Home Retention Representative Jobs in Springfield, IL

Whited Agency

Work from Home Sale Rep

Springfield, IL · On-site +1

We are in search of a motivated, disciplined, entrepreneurial person who is looking to remove the cap from their income. We are looking for people wanting to work part time or full time who want to ...

AO Globe Life

Entry-Level (WFH)

Springfield, IL · On-site +1

$43K - $52K/yr

Enjoy the freedom of working from home or even while traveling-our fully remote positions allow you to make an impact from wherever you are. * Exciting Incentives & Rewards: From Jeep Wranglers to ...

AO Globe Life

Entry-Level (WFH)

Springfield, IL · On-site +1

$43K - $52K/yr

Enjoy the freedom of working from home or even while traveling-our fully remote positions allow you to make an impact from wherever you are. * Exciting Incentives & Rewards: From Jeep Wranglers to ...

AO Globe Life

Entry-Level (WFH)

Springfield, IL · On-site +1

$43K - $52K/yr

Enjoy the freedom of working from home or even while traveling-our fully remote positions allow you to make an impact from wherever you are. * Exciting Incentives & Rewards: From Jeep Wranglers to ...

AO Globe Life

Entry-Level (WFH)

Springfield, IL · On-site +1

$43K - $52K/yr

Enjoy the freedom of working from home or even while traveling-our fully remote positions allow you to make an impact from wherever you are. * Exciting Incentives & Rewards: From Jeep Wranglers to ...

AO Globe Life

Entry-Level (WFH)

Springfield, IL · On-site +1

$43K - $52K/yr

Enjoy the freedom of working from home or even while traveling-our fully remote positions allow you to make an impact from wherever you are. * Exciting Incentives & Rewards: From Jeep Wranglers to ...

AO Globe Life

Entry-Level (WFH)

Springfield, IL · On-site +1

$43K - $52K/yr

Enjoy the freedom of working from home or even while traveling-our fully remote positions allow you to make an impact from wherever you are. * Exciting Incentives & Rewards: From Jeep Wranglers to ...

AO Globe Life

Entry-Level (WFH)

Springfield, IL · On-site +1

$43K - $52K/yr

Enjoy the freedom of working from home or even while traveling-our fully remote positions allow you to make an impact from wherever you are. * Exciting Incentives & Rewards: From Jeep Wranglers to ...

HMG Careers

Work From Home Sales Specialist

Pawnee, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ...

HMG Careers

Work From Home Sales Specialist

Latham, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ...

HMG Careers

Work From Home Sales Specialist

Lincoln, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ...

HMG Careers

Work From Home Sales Specialist

Buffalo, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ...

HMG Careers

Work From Home Sales Specialist

Berlin, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ...

HMG Careers

Work From Home Sales Specialist

Palmer, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ...

HMG Careers

Work From Home Sales Specialist

Harvel, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ...

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All JobsRetention Representative JobsWork From Home Retention Representative JobsWork From Home Retention Representative Jobs in Springfield, IL

Work From Home Retention Representative information

See Springfield, IL salary details

$29.7K

$59.9K

$75.3K

How much do work from home retention representative jobs pay per year?

As of Aug 31, 2026, the average yearly pay for work from home retention representative in Springfield, IL is $59,891.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,100.00 and $72,400.00 per year, depending on experience, location, and employer.

What is a work from home retention representative?

A Work From Home Retention Representative is a customer service professional who works remotely to help retain customers for a company. Their main responsibility is to handle calls or messages from clients who are considering canceling a service or subscription. They use communication skills and product knowledge to address customer concerns, offer solutions, and persuade clients to continue using the company's services. This role often requires strong problem-solving abilities and excellent interpersonal skills. Work from home positions offer flexibility, as all duties are performed remotely.

What are the key skills and qualifications needed to thrive as a work from home retention representative?

To thrive as a Work From Home Retention Representative, you need strong customer service skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with CRM software, call center platforms, and communication tools like VoIP systems is typically required. Outstanding active listening, persuasive communication, and resilience under pressure are key soft skills that help retain customers. These skills and qualities are crucial for effectively addressing customer concerns, maintaining satisfaction, and ensuring loyalty in a remote environment.

What are some common challenges faced by work from home retention representatives, and how can they be managed?

Work From Home Retention Representatives often face challenges such as maintaining motivation in a remote environment, handling high-stress interactions with dissatisfied customers, and staying updated with company policies and offers. To manage these challenges, it's important to establish a dedicated workspace, follow a structured daily routine, and leverage frequent communication with team members and supervisors through virtual meetings. Additionally, companies typically provide ongoing training and access to support resources, which can help representatives stay engaged and effective in their roles.

What is the difference between Work From Home Retention Representative vs Customer Service Representative?

AspectWork From Home Retention Representative

The Work From Home Retention Representative focuses on maintaining customer loyalty by addressing concerns and offering solutions to retain clients. They typically require strong communication skills and customer service experience. Customer Service Representatives handle general inquiries, troubleshoot issues, and provide support across various channels. While both roles require excellent communication and problem-solving skills, retention reps specifically aim to reduce customer churn, often working remotely in a sales-oriented environment. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What are popular job titles related to Work From Home Retention Representative jobs in Springfield, IL?

For Work From Home Retention Representative jobs in Springfield, IL, the most frequently searched job titles are:

What job categories do people searching Work From Home Retention Representative jobs in Springfield, IL look for?

The top searched job categories for Work From Home Retention Representative jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Work From Home Retention Representative jobs?

Cities near Springfield, IL with the most Work From Home Retention Representative job openings:

Work From Home Retention Representative jobs near you
Infographic showing various Work From Home Retention Representative job openings in Springfield, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $59,891 per year, or $28.8 per hour.

Work from Home Sale Rep

Springfield, IL • On-site, Remote

Whited Agency
See more jobs at Whited Agencyexternal

Part-time

Re-posted 12 days ago

Job description

1. The Whited Agency is seeking a driven and coachable individual! You will become your own boss in this expanding market and can work FULL TIME OR PART TIME.
2. This is a 1099 sales position with an incredible commission structure
3. There is NO COLD CALLING, only those individuals who have requested our help will be contacted
4. Our company has a streamlined lead generation system, meaning these individuals are qualified buyers with a need for our product
What's in it for you?
1. This is a 100% commission-based business so there is NO CAP on your income
2. We have the platform (coaching, training and support) in place
3. You are IN CONTROL of your income and raises every month based on production
Who we are looking for:
We are in search of a motivated, disciplined, entrepreneurial person who is looking to remove the cap from their income. We are looking for people wanting to work part time or full time who want to finally get paid what they're worth. The ideal candidate will have a strong work ethic, a willingness to be coached for improvement, and not be hesitant to invest in themselves.
What we do:
We offer a revolutionary type of life insurance called living benefit life insurance that offers access to your death benefit without having to die. Out of the 800+ insurance carriers in America, we work exclusively with the few top rated carriers that offer the living benefit products such as Mutual of Omaha, Transamerica, Foresters Financial etc.
Training:
• We already have the platform (coaching, training and support) in place, you just need to plug in
• Daily Zoom Training Calls (Mon-Fri)
• Training website for new agents
• In Person Training Bootcamps and Conference
• Direct Mentorship and Training from a Regional Manager
Qualifications:
1. Must have or be willing to obtain life insurance license
2. Be personable and have a willingness to serve your clients
3. Be willing to utilize our system
Company Description:
Our agents help families all over the country find the Life insurance, Retirement Solutions and Financial Services Solutions they need to protect their futures.
Skills Required:
Leadership Developement, Active listening, Critical Thinking,Teamwork, Strong Work Ethic, Self Management, Collaberation, Problem Solving, Flexiibility, Negotiation Skills, Entrepreneurship, Interpersonal Skills, Deal Closing, Detail Oriented, Positive Attitude.

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