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Virtual Ai Rater Jobs (NOW HIRING)

Neshent Technologies

IL

$55 - $75.75/hr

Build AI agents, virtual agents, and copilots using the Now Assist Skills Kit. * Design multi-step ... Improve chatbot performance through metrics such as containment rate and resolution rate. Required ...

Internal Career Site

Contact Center AI Lead

Dallas, TX · On-site +1

Monitor virtual agent interactions for accuracy, tone, escalation behavior, and guest experience ... escalation rates, and resolution accuracy, to support the supervisor's reporting to leadership.

Windstar Cruises

Monitor virtual agent interactions for accuracy, tone, escalation behavior, and guest experience ... escalation rates, and resolution accuracy, to support the supervisor's reporting to leadership.

Neshent Technologies

IL

$52.50 - $72.25/hr

Build AI agents, virtual agents, and copilots using the Now Assist Skills Kit. * Design multi-step ... Improve chatbot performance through metrics such as containment rate and resolution rate. Required ...

Internal Career Site

Contact Center AI Lead

Miami, FL · On-site +1

Monitor virtual agent interactions for accuracy, tone, escalation behavior, and guest experience ... escalation rates, and resolution accuracy, to support the supervisor's reporting to leadership.

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How much do virtual ai rater jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for virtual ai rater in the United States is $24.40, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $27.40 per hour, depending on experience, location, and employer.

What are some common challenges Virtual AI Raters face when evaluating AI-generated content, and how can these be addressed?

Virtual AI Raters often encounter challenges such as maintaining objectivity, adapting to evolving evaluation criteria, and managing repetitive tasks. To address these, it's important to follow standardized guidelines closely, participate in regular calibration sessions with peers or supervisors, and utilize provided tools for efficient task management. Engaging in ongoing training and staying updated on best practices can also help raters ensure consistent and high-quality evaluations.

What is a Virtual AI Rater?

Virtual AI Raters are individuals who remotely evaluate and assess the accuracy, relevance, and quality of artificial intelligence outputs, such as search engine results, ads, or chatbot responses. They follow specific guidelines to rate or annotate data, helping improve AI systems' performance. This role typically requires strong attention to detail, familiarity with online search engines, and the ability to provide objective feedback. Virtual AI Raters usually work part-time and have flexible schedules, making it a popular option for those seeking remote work opportunities.

What are the key skills and qualifications needed to thrive as a Virtual AI Rater, and why are they important?

To thrive as a Virtual AI Rater, you generally need strong analytical skills, attention to detail, and proficiency in English or the target language, often supported by a high school diploma or higher. Familiarity with web browsers, online research, and rating platforms or proprietary evaluation systems is typically required. Excellent time management, reliability, and the ability to follow detailed instructions set top performers apart in this role. These skills ensure accurate and consistent feedback, which is crucial for improving AI systems and maintaining quality standards.
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Virtual Ai Rater jobs near you
Infographic showing various Virtual Ai Rater job openings in the United States as of August 2026, with employment types broken down into 76% Full Time, 20% Part Time, and 4% Contract. Highlights an 67% Physical, 4% Hybrid, and 29% Remote job distribution, with an average salary of $50,749 per year, or $24.4 per hour.

ServiceNow Now Assist AI Agent / LLM Topic Developer

Neshent Technologies

IL

$55 - $75.75/hr

Full-time

Posted 4 days ago

Job description

We are seeking a ServiceNow Now Assist AI Agent / LLM Topic Developer with strong hands-on experience in building AI-powered conversational solutions using ServiceNow AI Agent Studio and Now Assist. The ideal candidate will design, configure, and optimize AI agents, LLM topics, prompts, and conversational workflows to enhance ITSM, HR, and CSM experiences.

Key Responsibilities
  • Design and develop AI agents using ServiceNow AI Agent Studio (Yokohama/Zurich).
  • Configure LLM Topics, prompts, instructions, and guardrails for AI-powered conversations.
  • Build AI agents, virtual agents, and copilots using the Now Assist Skills Kit.
  • Design multi-step conversational workflows and user journeys.
  • Automate ITSM, HR, and Customer Service Management (CSM) use cases using Now Assist.
  • Define intents, dialog flows, and fallback handling to deliver seamless user experiences.
  • Optimize AI responses for accuracy, tone, business context, and user satisfaction.
  • Improve chatbot performance through metrics such as containment rate and resolution rate.
Required Skills
  • Strong experience with ServiceNow AI Agent Studio (Yokohama/Zurich).
  • Hands-on experience with Now Assist Skills Kit.
  • Expertise in LLM Topic configuration, prompt engineering, and conversational AI design.
  • Experience building AI agents, virtual agents, and copilots on the ServiceNow platform.
  • Knowledge of dialog design, intents, user journeys, and conversational best practices.
  • Strong understanding of ITSM, HRSD, and CSM workflows.
  • Excellent analytical, communication, and problem-solving skills.

Apply