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Virtual Ai Rater Jobs in Mountlake Terrace, WA (NOW HIRING)

Apex Systems

AI Engineer

Bellevue, WA · On-site

Everforth Apex uses a virtual recruiter as part of the application process. Click for more details ... Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You ...

Meta

Research Engineer, Monetization AI

Bellevue, WA

$183K/yr

Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual ... Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual ...

Cisco

Leader, AI Hyperspecialist Sales

Bellevue, WA · On-site +1

... Renewal rates, Territory YOY growth, New logos Your Impact * Typically leads an account team ... Coordinate joint planning sessions between partner, virtual, and field teams for assigned accounts

Apex Systems

Sr AI Analyst

Seattle, WA · On-site

$83 - $138/hr

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more ... Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You ...

Apex Systems

Sr AI Analyst

Seattle, WA · On-site

$100K - $132K/yr

Everforth Apex uses a virtual recruiter as part of the application process. Click for more details ... Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You ...

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How much do virtual ai rater jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for virtual ai rater in Mountlake Terrace, WA is $26.51, according to ZipRecruiter salary data. Most workers in this role earn between $22.21 and $29.76 per hour, depending on experience, location, and employer.

What is a Virtual AI Rater?

Virtual AI Raters are individuals who remotely evaluate and assess the accuracy, relevance, and quality of artificial intelligence outputs, such as search engine results, ads, or chatbot responses. They follow specific guidelines to rate or annotate data, helping improve AI systems' performance. This role typically requires strong attention to detail, familiarity with online search engines, and the ability to provide objective feedback. Virtual AI Raters usually work part-time and have flexible schedules, making it a popular option for those seeking remote work opportunities.

What are the key skills and qualifications needed to thrive as a Virtual AI Rater, and why are they important?

To thrive as a Virtual AI Rater, you generally need strong analytical skills, attention to detail, and proficiency in English or the target language, often supported by a high school diploma or higher. Familiarity with web browsers, online research, and rating platforms or proprietary evaluation systems is typically required. Excellent time management, reliability, and the ability to follow detailed instructions set top performers apart in this role. These skills ensure accurate and consistent feedback, which is crucial for improving AI systems and maintaining quality standards.

What are some common challenges Virtual AI Raters face when evaluating AI-generated content, and how can these be addressed?

Virtual AI Raters often encounter challenges such as maintaining objectivity, adapting to evolving evaluation criteria, and managing repetitive tasks. To address these, it's important to follow standardized guidelines closely, participate in regular calibration sessions with peers or supervisors, and utilize provided tools for efficient task management. Engaging in ongoing training and staying updated on best practices can also help raters ensure consistent and high-quality evaluations.

What job categories do people searching Virtual Ai Rater jobs in Mountlake Terrace, WA look for?

The top searched job categories for Virtual Ai Rater jobs in Mountlake Terrace, WA are:

Virtual Ai Rater jobs near you
Infographic showing various Virtual Ai Rater job openings in Mountlake Terrace, WA as of August 2026, with employment types broken down into 73% Part Time, 13% Temporary, and 14% Contract. Highlights an 54% In-person, and 46% Remote job distribution, with an average salary of $55,140 per year, or $26.5 per hour.

Need - Technical Writer with AI - Seattle, WA - Locals Only

Seattle, WA • On-site

iCUBE Solutions
IT Services • 1 - 10 employees
Learn more about iCUBE Solutionsexternal

Other

Re-posted 2 hours ago

Job description

Job Title: Technical Writer with AI
Location: Seattle, WA
Rate: DOE

**This role is best suited for a technical writer who can bridge the gap between AI technology, contact center operations, and end-user documentation. The right candidate will be able to take complex AI-enabled workflows and translate them into clear, practical documentation that supports adoption, training, and operational success.

Responsibilities

Support the Knowledge Base and Copilot project delivery and organizational transition by accelerating documentation and process development efforts within the business.

Overview

Our client is seeking an AI-Aware Technical Writer to create clear, accurate, and user-focused documentation for AI-enabled customer experience, contact center, and automation platforms. This role will support documentation for AI-driven tools such as chatbots, virtual agents, IVR workflows, knowledge management systems, voice AI, analytics, and customer support automation.

The ideal candidate has experience translating complex technical concepts into practical documentation for business users, technical teams, customer service teams, and operational stakeholders. Experience with Genesys contact center platforms and/or utilities, energy, or critical infrastructure environments is a strong plus.

Key Responsibilities

  • Develop and maintain documentation for AI-enabled contact center, customer support, and automation solutions.
  • Create user guides, process documents, system workflows, training materials, FAQs, knowledge base articles, and technical reference materials.
  • Translate complex AI, automation, IVR, chatbot, voice AI, and analytics concepts into clear, easy-to-understand content.
  • Document customer interaction flows, call routing logic, virtual agent behavior, escalation paths, and agent-facing procedures.
  • Collaborate with product owners, AI teams, developers, business analysts, contact center leaders, and customer support teams to validate accuracy.
  • Support documentation related to Genesys Cloud, Genesys Engage, IVR systems, contact center platforms, CRM integrations, and telephony workflows.
  • Create diagrams, flowcharts, decision trees, and step-by-step process maps to explain customer journeys and system functionality.
  • Maintain documentation as platforms, workflows, scripts, AI models, and business processes evolve.
  • Review and edit content for clarity, consistency, grammar, usability, and technical accuracy.
  • Ensure documentation supports both technical and non-technical audiences, including agents, supervisors, business stakeholders, and IT teams.
    Required Qualifications
  • Strong technical writing experience supporting software, SaaS platforms, enterprise systems, or customer experience technologies.
  • Ability to document complex workflows, system functionality, technical processes, and user procedures.
  • Working knowledge of AI concepts such as chatbots, virtual agents, machine learning, automation, natural language processing, or predictive analytics.
  • Experience creating documentation such as user guides, training materials, technical specifications, workflow documents, and knowledge base content.
  • Ability to work with technical teams to gather information and convert it into clear, structured documentation.
  • Strong communication skills with the ability to work across business, technical, and operational teams.
  • Excellent attention to detail and ability to produce polished, professional documentation.
  • Experience with documentation tools such as Confluence, SharePoint, Markdown, Jira, ServiceNow Knowledge, or similar platforms.

Preferred Qualifications

  • Experience with Genesys Cloud, Genesys Engage, PureConnect, or similar contact center platforms.
  • Experience documenting IVR call flows, call routing, workforce engagement, agent workflows, customer journeys, and telephony integrations.
  • Familiarity with AI-powered contact center capabilities, including virtual agents, voice bots, chatbots, sentiment analysis, call summarization, agent assist, and knowledge automation.
  • Utilities, energy, public sector, or critical infrastructure background is highly preferred.
  • Experience supporting customer service, billing, outage management, emergency response, field service, or high-volume contact center operations.
  • Familiarity with CRM or service platforms such as Salesforce, ServiceNow, Microsoft Dynamics, or similar tools.
  • Experience documenting integrations between contact center platforms, CRM systems, data platforms, and AI tools.
  • Background working in Agile, product, or transformation project environments.

Ideal Background

The ideal candidate has worked in a technology or operations environment where they supported documentation for contact center modernization, AI-enabled customer service, or enterprise communication platforms. They understand how to document both the technical side of a system and the practical user experience for agents, supervisors, and business teams.

Experience in a utility environment is especially valuable, including exposure to customer care, outage communications, billing support, emergency response, service requests, or regulated operational processes.

Work Environment

  • Collaborative environment working with IT, business, operations, and customer experience teams.
  • Fast-paced setting where AI tools, workflows, and platform capabilities may change frequently.
  • Strong focus on accuracy, usability, stakeholder alignment, and business process clarity.
  • May support remote, hybrid, or cross-functional project teams.

Thanks Abhi

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