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Virtual Agent Jobs in Chicago, IL (NOW HIRING)

Promoted2

Remote Insurance Agent

Gary, IN · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... Conduct virtual consultations with pre-qualified clients (no cold calling) * Present customized ...

Promoted2

Remote Insurance Agent

Chicago, IL · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... Conduct virtual consultations with pre-qualified clients (no cold calling) * Present customized ...

Promoted2

Remote Insurance Agent

Chicago, IL · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... Conduct virtual consultations with pre-qualified clients (no cold calling) * Present customized ...

Goyette Mechanical

QA/QC Agent

Hobart, IN

... BIM), Virtual Design and Construction (VDC), and prefabrication services to deliver complex ... The QA/QC Agent documents observations, deficiencies, and progress in tracking systems and ...

Liveops

Remote Customer Service Agent

Gary, IN · Remote

$15.50 - $20.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...

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All JobsAgent JobsVirtual Agent JobsVirtual Agent Jobs in Chicago, IL

Virtual Agent information

See Chicago, IL salary details

$614

$1.4K

$2.6K

How much do virtual agent jobs pay per week?

As of Sep 6, 2026, the average weekly pay for virtual agent in Chicago, IL is $1,431.15, according to ZipRecruiter salary data. Most workers in this role earn between $1,198.08 and $1,515.38 per week, depending on experience, location, and employer.

What is a virtual agent?

Virtual agents are software programs or AI-driven systems designed to interact with users, typically through chat or voice, to answer questions, provide customer support, or help with various tasks. They can handle simple inquiries automatically and escalate more complex issues to human agents when needed. Virtual agents are commonly used in customer service, IT support, and other industries to improve efficiency and provide 24/7 assistance.

What does a virtual agent do?

A typical workday for a Virtual Agent involves handling customer inquiries via chat, email, or phone, resolving issues, providing information, and sometimes escalating complex cases to supervisors. Virtual Agents often work independently but are closely connected to their teams through digital collaboration tools such as Slack, Microsoft Teams, or Zoom. Regular virtual meetings, chat check-ins, and shared knowledge bases help maintain team cohesion and ensure that agents stay informed about updates or procedural changes. This remote structure requires strong self-motivation and excellent communication skills to deliver consistent customer service while staying aligned with team objectives.

What are the key skills and qualifications needed to thrive as a virtual agent?

To thrive as a Virtual Agent, you need excellent communication skills, problem-solving abilities, and a solid understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is typically required. Strong listening skills, patience, and adaptability help Virtual Agents deliver personalized and efficient support. These skills ensure effective remote assistance, enhance customer satisfaction, and contribute to operational efficiency.

What is the difference between Virtual Agent vs Customer Service Representative?

AspectVirtual AgentCustomer Service Representative
CredentialsTypically requires technical skills, knowledge of chat platforms, and sometimes certifications in customer support or ITRequires communication skills, customer service experience, and sometimes a high school diploma or equivalent
Work EnvironmentRemote, often AI-driven or chatbot-based interactionsIn-office or remote, handling inbound calls, emails, or live chats
Industry UsageUsed across tech, retail, banking, and telecom sectors for automated or semi-automated supportCommon in retail, telecom, healthcare, and financial services for direct customer interaction

The main difference is that Virtual Agents are often AI-powered or automated tools designed to handle customer inquiries, while Customer Service Representatives are human agents providing direct support. Virtual Agents focus on automation and efficiency, whereas Customer Service Representatives offer personalized assistance.

How to become a virtual agent?

To become a virtual agent, candidates typically need strong communication skills, proficiency with customer service software, and the ability to work independently. Relevant experience in customer support or technical troubleshooting can be beneficial, and some roles may require specific certifications or training in the company's tools or platforms.

What are the most commonly searched types of Agent jobs in Chicago, IL?

The most popular types of Agent jobs in Chicago, IL are:

What are popular job titles related to Virtual Agent jobs in Chicago, IL?

For Virtual Agent jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Virtual Agent jobs in Chicago, IL look for?

The top searched job categories for Virtual Agent jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Virtual Agent jobs?

Cities near Chicago, IL with the most Virtual Agent job openings:

Virtual Agent jobs near you
Infographic showing various Virtual Agent job openings in Chicago, IL as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 2% Contract, and 1% Nights. Highlights an 32% Physical, 2% Hybrid, and 66% Remote job distribution, with an average salary of $74,420 per year, or $35.8 per hour.

Medicare Sales Field Exclusive General Agent for Blue Cross Blue Shield of Illinois

Integrity Insurance and Financial Services IL

Orland Park, IL • On-site

$150K/yr

Full-time

Re-posted 2 days ago

Key responsibilities

  • Conduct appointments with prospects and clients within a 50-mile radius to deliver sales and provide client service

  • Interview prospective clients to gather information about their healthcare needs and customize insurance programs accordingly

  • Explain policies, analyze insurance options, and suggest policy additions or changes

Job description

Description:

Full job description

Outside Medicare Sales Exclusive General Agent for Blue Cross Blue Shield of Illinois and Texas (Chicagoland Market) 

Integrity Insurance & Financial Services Inc., 2013 to 2025 Exclusive General Agent of the Year for Blue Cross Blue Shield of Illinois and Texas, is a comprehensive, full service, multifaceted insurance and financial advisory firm offering access to the broadest range of insurance and financial products focusing on the rapid growing senior/individual health insurance market in Illinois and Texas. Integrity's mission is to be ethical, sincere & understanding to our clients, staff and agents while maintaining the highest levels of customer service.


Job Description: Insurance Agent -Chicagoland Market - Insurance Sales Business Opportunity. We are currently looking to recruit intelligent, dedicated, hard-working, outgoing professionals who are interested in a long-term career in sales. (Health & Life Insurance license is a plus but not required.) In this role you will build relationships, develop your client base and be rewarded both professionally and financially. Bilingual is a plus. 

As an Insurance Agent for Integrity you will be responsible for:

  • Conducting appointments with prospects and clients within a 50 mile radius of Sales Representative home to deliver sales and client service 
  • Providing excellent customer service
  • Interviewing prospective clients to obtain data about their healthcare needs
  • Customizing insurance programs to suit individual clients and drive sales
  • Delivering and explaining policies to analyze insurance programs and suggest additions or changes
  • Attend Agent meetings and sales training


Qualifications for Medicare Sales Agent:

  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Self-motivated and driven to achieve goals
  • Reliable, punctual and organized
  • Proficiency in Microsoft Office and CRM systems.

To the qualified candidate we offer these benefits:

  • Qualified set appointments. No cold calling. Face to face appointments in clients homes, offices as well as virtual meetings
  • Unlimited earning potential. Opportunity to earn a six-figure income
  • Sales, product, marketing and customer service training & support
  • Backoffice support
  • Selling Blue Cross Blue Shield to the rapid growing senior/individual market for one of four Exclusive General Agents in Illinois
  • Draw program
  • Bonus program
  • Awards & recognition

Required education:

  • High school or equivalent

Job Type: Full-time

Commission Potential:

$48,000 - $300,000 (Based off of current active agents. Average agent earnings, $150,000/yr)


If you are a self-motivated and enthusiastic individual with a passion for sales and insurance, we encourage you to apply for this exciting opportunity.



**Please note that the provided salary range is a guideline and actual compensation may vary based on individual performance and contributions.**





Requirements: