Video Game Tester
Boise, ID · On-site
$14/hr
As a Video Game Tester at Lionbridge Games, you'll be an essential part of our mission to deliver ... services, we offer unparalleled precision and quality. Join us and help create the next big hit in ...
Video Game Tester
Boise, ID · On-site
$14/hr
As a Video Game Tester at Lionbridge Games, you'll be an essential part of our mission to deliver ... services, we offer unparalleled precision and quality. Join us and help create the next big hit in ...
Collaborate with team members to improve repair processes and customer satisfaction. Required ... Previous experience repairing video game handheld consoles, such as Gameboys. * Experience with SMT ...
Quick apply
Collaborate with team members to improve repair processes and customer satisfaction. Required ... Previous experience repairing video game handheld consoles, such as Gameboys. * Experience with SMT ...
As a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed ...
As a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed ...
Video Game Store Manager
Highland, IN · On-site
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...
Quick apply
Video Game Store Manager
Highland, IN · On-site
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...
Quick apply
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...
Video Game Store Manager
Grandville, MI · On-site
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...
Quick apply
Video Game Store Manager
Grandville, MI · On-site
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...
Video Game Store Manager
Grand Rapids, MI · On-site
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...
Quick apply
Video Game Store Manager
Grand Rapids, MI · On-site
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...
Quick apply
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...
Video Game Store Manager
Taylor, MI · On-site
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...
Quick apply
Video Game Store Manager
Taylor, MI · On-site
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...
Including, but not limited to knowledge of major and ancillary video game companies as well as publishers and developers, both past and present. * Experience in customer service or related field
Including, but not limited to knowledge of major and ancillary video game companies as well as publishers and developers, both past and present. * Experience in customer service or related field
Video Game Store Manager
Flint, MI · On-site
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...
Quick apply
Video Game Store Manager
Flint, MI · On-site
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...
Video Game Store Manager
Jackson, MI · On-site
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...
Quick apply
Video Game Store Manager
Jackson, MI · On-site
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...
Video Game Store Manager
Livonia, MI · On-site
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...
Quick apply
Video Game Store Manager
Livonia, MI · On-site
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...
Video Game Store Manager
Grandville, MI · On-site
$40K - $60K/yr
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...
Video Game Store Manager
Grandville, MI · On-site
$40K - $60K/yr
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...
Video Game Store Manager
Roseville, MI · On-site
$40K - $60K/yr
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...
Video Game Store Manager
Roseville, MI · On-site
$40K - $60K/yr
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...
Video Game Store Manager
Highland, IN · On-site
$40K - $60K/yr
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...
Video Game Store Manager
Highland, IN · On-site
$40K - $60K/yr
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...
Video Game Store Manager
$40K - $60K/yr
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...
Video Game Store Manager
$40K - $60K/yr
At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...
Customer Service Representative
$16.50 - $22.50/hr
Customer Service Responsibilities include: Creating detailed business plans to facilitate the attainment of goals and quotas Managing the entire sales cycle from finding a client to securing a deal ...
Customer Service Representative
$16.50 - $22.50/hr
Customer Service Responsibilities include: Creating detailed business plans to facilitate the attainment of goals and quotas Managing the entire sales cycle from finding a client to securing a deal ...
Rockwall Impulse - Customer Service Rep - Part time
Rockwall, TX · On-site
$14.75 - $20.25/hr
Customer Service Representative As a Customer Service Representative, you'll be responsible for ... and video games Qualifications and key requirements include: * Age Requirement: 18+ * Work ...
Rockwall Impulse - Customer Service Rep - Part time
Rockwall, TX · On-site
$14.75 - $20.25/hr
Customer Service Representative As a Customer Service Representative, you'll be responsible for ... and video games Qualifications and key requirements include: * Age Requirement: 18+ * Work ...
Video Game Attendant
Yorkville, IL · On-site
$15/hr
Join the Tracy's team! We're hiring Guest Service Host/Hostesses for both part-time and full-time positions. Tracy's is growing rapidly in the Chicagoland suburbs and we are looking for energetic and ...
Quick apply
Video Game Attendant
Yorkville, IL · On-site
$15/hr
Join the Tracy's team! We're hiring Guest Service Host/Hostesses for both part-time and full-time positions. Tracy's is growing rapidly in the Chicagoland suburbs and we are looking for energetic and ...
Video Game CSR information
See salary details
$61.5K - $67.5K
0% of jobs
$67.5K - $73.4K
0% of jobs
$73.4K - $79.4K
0% of jobs
$79.4K - $85.3K
0% of jobs
$85.3K - $91.3K
0% of jobs
$91.3K - $97.2K
0% of jobs
$97.2K - $103.2K
0% of jobs
$103.2K - $109.1K
0% of jobs
$109.1K - $115.1K
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$115.1K - $121K
0% of jobs
$122.5K is the 25th percentile. Wages below this are outliers.
$121K - $127K
100% of jobs
$61.5K
$127K
How much do video game csr jobs pay per year?
As of Aug 27, 2026, the average yearly pay for video game csr in the United States is $123,552.00, according to ZipRecruiter salary data. Most workers in this role earn between $124,000.00 and $126,000.00 per year, depending on experience, location, and employer.
What is a video game CSR?
Video Game CSRs, or Customer Service Representatives, are professionals who assist players with issues related to video games, such as account problems, technical glitches, payment concerns, and gameplay support. They communicate with customers via chat, email, or phone to resolve problems and enhance the overall player experience. CSRs also report bugs to developers and provide feedback from users to help improve the game. They play a key role in maintaining a positive relationship between the gaming company and its community.
What are the key skills and qualifications needed to thrive as a video game CSR?
To thrive as a Video Game Customer Service Representative, you need strong communication skills, problem-solving abilities, and a passion for gaming, often supported by experience in customer support or help desk roles. Familiarity with ticketing systems like Zendesk, CRM software, and knowledge bases is typically required. Patience, empathy, and adaptability help you connect with players and resolve their issues effectively. These skills and qualities are essential for maintaining player satisfaction and supporting a positive gaming experience.
What are some common challenges video game CSRs face when assisting players, and how can they effectively address them?
Video Game Customer Support Representatives (CSRs) often encounter challenges such as handling high volumes of tickets during game launches, resolving complex technical issues, and de-escalating frustrated players. Effectively addressing these challenges requires strong communication skills, patience, and a thorough understanding of the game and its systems. CSRs can excel by staying up-to-date with game updates, utilizing internal knowledge bases, and collaborating closely with development and QA teams to resolve issues swiftly. Building rapport with players and maintaining professionalism, even in high-stress situations, is key to success in this role.
What is the difference between Video Game Csr vs Customer Support Specialist?
| Aspect | Video Game Csr | Customer Support Specialist |
|---|---|---|
| Credentials | High school diploma or equivalent; gaming knowledge beneficial | High school diploma or higher; customer service experience preferred |
| Work Environment | Gaming companies, call centers, online support | Various industries, call centers, tech companies |
| Industry Usage | Primarily in gaming and entertainment | Broad, across multiple sectors |
The main difference is that Video Game Csr focuses on supporting gamers and gaming products, often requiring gaming knowledge, while Customer Support Specialist handles a wider range of customer issues across industries. Both roles involve communication skills and problem-solving but serve different customer bases and environments.
More about Video Game CSR jobs
What job categories do people searching Video Game Csr jobs look for?
The top searched job categories for Video Game Csr jobs are:
- No Experience
- Wfm Customer Service Representative
- Frontline Customer Service Representative
- Tax Customer Service Representative
- Application Customer Service Representative
- Customer Service Inside Sales
- Bosch Csr
- Mamba Mentality Consulting Group
- Customer Service Representative Tmobile
- Customer Service Representative Telecommunications
Lionbridge rating
6.6
Based on 10 frontline employees who took The Breakroom Quiz
315th of 496 rated business services
Job description
Job Title: Test Associate 1
Location: On-site in Boise, ID
Compensation: $14.00 USD/hour
Level Up Your Career at Lionbridge Games!
Are you a proud nerd with a passion for video games? Whether you're a Jedi, a wizard, a coder, or a comic book aficionado, we've got a quest for you! As a Video Game Tester at Lionbridge Games, you'll be an essential part of our mission to deliver epic gaming experiences. Bring your unique skills to help us keep our games at top-notch quality.
Your Mission:
Player Stats:
Perks of Joining Our Guild:
About Lionbridge Games:
Lionbridge Games is on a quest to deliver the ultimate gaming experience to players worldwide. Our team of passionate gamers brings every aspect of a game to life, without compromise. From narrative design and game localization to voiceover recording, subtitling, quality assurance testing, and player experience services, we offer unparalleled precision and quality.
Join us and help create the next big hit in the gaming world!
Join the Lionbridge Guild!
All qualified adventurers will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Successful candidates must pass a background check. A criminal record does not automatically disqualify you from joining our guild; the nature of the offense and its relevance to the quest will be considered.
Breaking Barriers. Building Bridges.
Location: On-site in Boise, ID
Compensation: $14.00 USD/hour
Level Up Your Career at Lionbridge Games!
Are you a proud nerd with a passion for video games? Whether you're a Jedi, a wizard, a coder, or a comic book aficionado, we've got a quest for you! As a Video Game Tester at Lionbridge Games, you'll be an essential part of our mission to deliver epic gaming experiences. Bring your unique skills to help us keep our games at top-notch quality.
Your Mission:
- Execute Test Cases: Follow the quest line and execute test cases accurately and efficiently with guidance from your mentor.
- Identify Issues: Use your instincts and exploration skills to uncover hidden bugs and potential threats within the game.
- Document Bugs: Log your findings clearly in our bug database, helping us squash those bugs for good.
- Regression Testing: Revisit previous battlegrounds to ensure bugs are truly vanquished.
- Feedback & Suggestions: Provide feedback and power-ups to improve game quality and enhance the user experience.
- Lifecycle Testing: Playtest the game through various stages of its lifecycle, ensuring it's ready for launch.
- Update QA Test Cases: Assist in updating and refining our testing strategies.
- Knowledge Enhancement: Continuously upgrade your knowledge of testing processes and gaming hardware.
Player Stats:
- Experience: 0-6 months of experience in game testing or similar roles.
- Passion for Gaming: An insatiable passion for gaming and a deep understanding of various game genres.
- Platform Familiarity: Knowledgeable about different gaming platforms and their nuances.
- Team Collaboration: A team player who thrives in a collaborative environment.
Perks of Joining Our Guild:
- Competitive Pay: Earn a salary that rewards your in-game and real-life achievements.
- Growth Opportunities: Unlock new career levels with opportunities for progression and development.
- Inclusive Environment: Join a fun, inclusive guild where you can be yourself and enjoy a positive work culture.
- Health & Wellness: Access comprehensive health benefits and wellness programs to keep you in peak condition.
About Lionbridge Games:
Lionbridge Games is on a quest to deliver the ultimate gaming experience to players worldwide. Our team of passionate gamers brings every aspect of a game to life, without compromise. From narrative design and game localization to voiceover recording, subtitling, quality assurance testing, and player experience services, we offer unparalleled precision and quality.
Join us and help create the next big hit in the gaming world!
Join the Lionbridge Guild!
All qualified adventurers will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Successful candidates must pass a background check. A criminal record does not automatically disqualify you from joining our guild; the nature of the offense and its relevance to the quest will be considered.
Breaking Barriers. Building Bridges.
What Lionbridge employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Lionbridge
Sourced by ZipRecruiter
Industry
Translation services
Company size
5,001 - 10,000 Employees
Headquarters location
Waltham, MA, US
Year founded
1996