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Video Conference Support Jobs (NOW HIRING)

Meriton

IT Specialist II

Hillside, IL · On-site

... video conference support for presentations and meetings. • Provide direct support of cyber security practices maintaining anti-malware, threat management, vulnerability management and anti-phishing ...

krg technology inc

Hardware Support

Sunnyvale, CA

$20 - $26.75/hr

Experience with Event support or similar - assisting users with quick on the spot configuration of apps, hardware and OS Knowledge on webex like tools for video conference. Must have worked at a ...

KUHN Group

Export Sales Support Specialist

Brodhead, WI · On-site

$21.75 - $29.50/hr

Facilitate all verbal, written and video conference communication and other supporting activities relating to export sales support administrative activities in collaboration with the Sr. Sales ...

IMPYRIAN

A/V TECHNICIAN I

Silver Spring, MD · Remote

$22.60 - $25/hr

SUMMARY The AV Support Technician will provide technical support, advice, and troubleshooting for ... video conference systems, audio, and microphones for client events. Plan all aspects of video ...

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Video Conference Support information

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How much do video conference support jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for video conference support in the United States is $34.61, according to ZipRecruiter salary data. Most workers in this role earn between $32.21 and $37.02 per hour, depending on experience, location, and employer.

What is a Video Conference Support specialist?

A Video Conference Support specialist is a professional responsible for setting up, managing, and troubleshooting video conferencing systems and software. They assist users before, during, and after virtual meetings to ensure smooth communication and resolve technical issues. Their role often includes installing equipment, training users, coordinating with IT teams, and maintaining the reliability of video conferencing platforms. This position is crucial in organizations that rely on remote communication and collaboration.

What are some common challenges faced by Video Conference Support professionals, and how can they be addressed?

Video Conference Support professionals often encounter challenges such as technical issues with connectivity, audio/video quality, and compatibility between different conferencing platforms. They may also need to assist users who are unfamiliar with the technology or troubleshoot problems under time pressure, especially during live meetings. To address these challenges, it's important to stay updated on the latest software updates, develop strong communication skills, and build a comprehensive knowledge base for quick reference. Being proactive in testing equipment and providing clear user instructions can also help minimize disruptions and ensure smooth virtual meetings.

What is the difference between Video Conference Support vs IT Support Specialist?

AspectVideo Conference SupportIT Support Specialist
CredentialsTypically requires certifications like CompTIA A+ or vendor-specific trainingRequires certifications such as CompTIA A+, Network+, or Microsoft Certified
Work EnvironmentPrimarily in conference rooms, offices, or remote setups for virtual meetingsIn various settings including offices, data centers, or remote troubleshooting
Employer & Industry UsageUsed in corporate, education, and event industries for supporting virtual meetingsUsed across IT departments in multiple industries for hardware/software support

Video Conference Support specialists focus on ensuring seamless virtual meetings, troubleshooting conferencing tools, and supporting audiovisual setups. In contrast, IT Support Specialists handle broader hardware, software, and network issues across various systems. Both roles require technical certifications but differ in scope and daily tasks.

What are the key skills and qualifications needed to thrive as a Video Conference Support specialist, and why are they important?

To thrive as a Video Conference Support specialist, you need strong troubleshooting abilities, knowledge of audio-visual systems, and an understanding of network connectivity, often supported by a degree or certification in IT or related fields. Familiarity with platforms like Zoom, Microsoft Teams, Cisco Webex, and ticketing systems is typically required. Excellent communication, patience, and problem-solving skills help you efficiently assist users and resolve issues under pressure. These skills ensure seamless virtual meetings, minimize downtime, and enhance user satisfaction in increasingly digital work environments.
More about Video Conference Support jobs
What cities are hiring for Video Conference Support jobs? Cities with the most Video Conference Support job openings:
What states have the most Video Conference Support jobs? States with the most job openings for Video Conference Support jobs include:
What job categories do people searching Video Conference Support jobs look for? The top searched job categories for Video Conference Support jobs are:
Video Conference Support jobs near you
Infographic showing various Video Conference Support job openings in the United States as of July 2026, with employment types broken down into 74% Full Time, 4% Part Time, and 22% Contract. Highlights an 100% In-person job distribution, with an average salary of $71,999 per year, or $34.6 per hour.
IT Specialist II

IT Specialist II

Meriton

Hillside, IL • On-site

Full-time

Posted 25 days ago

Job description

Job Summary:
Meriton is a national investment holding company focused on HVAC innovation through a network of high-performing companies. The IT Specialist II ensures proper computer, software, and network operation for all business units, providing support, training, and management of IT equipment while assisting in the development of technology solutions aligned with business operations.
Responsibilities:
• New user equipment and account setup, including deployment and license management.
• Train end users in the use of equipment and software
• Actively diagnose and respond to support tickets, incoming calls, emails, and walk-up requests.  Track and monitor the problem to ensure a timely resolution and follow-up.
• Provide both in-person support and support for remote workers.
• Support Apple products such as MacBook, iPad, & iPhone
• Support Microsoft products such as Windows, Office, Office365, and other cloud-based applications and support various vendor applications as needed.
• Support Apple hardware and software to diagnose and resolve issues with desktops, laptops, portable Macintosh systems, and mobile devices.
• Configure and support iPhone and iPad devices.
• Assist staff by providing audio/video conference support for presentations and meetings.
• Provide direct support of cyber security practices maintaining anti-malware, threat management, vulnerability management and anti-phishing technologies.
• Interact with vendors to facilitate repairs of hardware, i.e., printers and laptops.
• Manage inventory of hardware and software assets
• Support development and implementation of new computer projects and new hardware installations as well as software rollouts.
• Perform system administration for various enterprise tools and platforms.
• Perform hardware and software system configuration, maintenance, and upgrades.
• Manage projects of moderate scope, such as: design and implementation, system migrations, and MDM deployments.
• Evaluate products and IT processes and then recommend changes.
• Document IT processes, workflows, and produce system documentation as needed.
• Occasional travel to branch office locations may be required.
Qualifications:
Required:
• Minimum 2 years of experience in an IT services support role
• MacOS experience required
• Familiarity with PowerShell required
• Knowledge of TCP/IP - LAN, WAN, wLAN and vLAN technologies
• Knowledge of MS Active Directory infrastructure
• Excellent analytic and problem-solving skills
• Capable of working independently with minimal supervision
Preferred:
• Associate degree preferred
• iOS experience preferred
• InTune experience preferred
• Microsoft (MCP) Certification and/or ITIL (fundamentals level) preferred
• Office 365 administration preferred
• Azure and Windows Server experience preferred
• MSP experience preferred
Company:
Meriton is a manufacturer of mechanical engineering devices used to help in construction. Founded in 2019, the company is headquartered in Dallas, USA, with a team of 1001-5000 employees. The company is currently Late Stage.
Meriton logo

About Meriton

Sourced by ZipRecruiter

Industry

Business consulting services

Company size

51 - 200 Employees

Headquarters location

Irving, TX, US

Year founded

2019

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