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Video Conference Support Jobs (NOW HIRING)

TSP

Audio/Video Conference Room Support

Dallas, TX · On-site

$22/hr

Dallas, Texas - 2026-07-07 The Audio/Video Conference Room Support Technician is responsible for supporting conference room technology across multiple campus locations. This role provides ...

Computech Corporation

Level 2 Technical Support

Saline, MI

$33K - $42K/yr

Provide support for on-site conference meetings (video conference, webmeeting) . General Description : Experienced Technician responsible for client-side PC Support including the troubleshooting ...

Computech Corporation

Technical Support

Saline, MI

$33K - $42K/yr

Audio/Visual experience, as well as, Polycom video conference support and use of audio and web-sharing technology Working knowledge of Active Directory, TCP/IP, DNS, DHCP, SCCM Ability to perform ...

TekWissen LLC

IT Support Specialist (Mid)

Creve Coeur, MO · On-site

$42/hr

Conference room, audio/visual systems, and video conference support * Manage and perform projects/tasks assigned by other IT teams within Climate that require user interaction. * Work within a hybrid ...

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$28

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How much do video conference support jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for video conference support in the United States is $34.61, according to ZipRecruiter salary data. Most workers in this role earn between $32.21 and $37.02 per hour, depending on experience, location, and employer.

What is a Video Conference Support specialist?

A Video Conference Support specialist is a professional responsible for setting up, managing, and troubleshooting video conferencing systems and software. They assist users before, during, and after virtual meetings to ensure smooth communication and resolve technical issues. Their role often includes installing equipment, training users, coordinating with IT teams, and maintaining the reliability of video conferencing platforms. This position is crucial in organizations that rely on remote communication and collaboration.

What are some common challenges faced by Video Conference Support professionals, and how can they be addressed?

Video Conference Support professionals often encounter challenges such as technical issues with connectivity, audio/video quality, and compatibility between different conferencing platforms. They may also need to assist users who are unfamiliar with the technology or troubleshoot problems under time pressure, especially during live meetings. To address these challenges, it's important to stay updated on the latest software updates, develop strong communication skills, and build a comprehensive knowledge base for quick reference. Being proactive in testing equipment and providing clear user instructions can also help minimize disruptions and ensure smooth virtual meetings.

What is the difference between Video Conference Support vs IT Support Specialist?

AspectVideo Conference SupportIT Support Specialist
CredentialsTypically requires certifications like CompTIA A+ or vendor-specific trainingRequires certifications such as CompTIA A+, Network+, or Microsoft Certified
Work EnvironmentPrimarily in conference rooms, offices, or remote setups for virtual meetingsIn various settings including offices, data centers, or remote troubleshooting
Employer & Industry UsageUsed in corporate, education, and event industries for supporting virtual meetingsUsed across IT departments in multiple industries for hardware/software support

Video Conference Support specialists focus on ensuring seamless virtual meetings, troubleshooting conferencing tools, and supporting audiovisual setups. In contrast, IT Support Specialists handle broader hardware, software, and network issues across various systems. Both roles require technical certifications but differ in scope and daily tasks.

What are the key skills and qualifications needed to thrive as a Video Conference Support specialist, and why are they important?

To thrive as a Video Conference Support specialist, you need strong troubleshooting abilities, knowledge of audio-visual systems, and an understanding of network connectivity, often supported by a degree or certification in IT or related fields. Familiarity with platforms like Zoom, Microsoft Teams, Cisco Webex, and ticketing systems is typically required. Excellent communication, patience, and problem-solving skills help you efficiently assist users and resolve issues under pressure. These skills ensure seamless virtual meetings, minimize downtime, and enhance user satisfaction in increasingly digital work environments.
More about Video Conference Support jobs
What cities are hiring for Video Conference Support jobs? Cities with the most Video Conference Support job openings:
What states have the most Video Conference Support jobs? States with the most job openings for Video Conference Support jobs include:
What job categories do people searching Video Conference Support jobs look for? The top searched job categories for Video Conference Support jobs are:
Video Conference Support jobs near you
Infographic showing various Video Conference Support job openings in the United States as of July 2026, with employment types broken down into 74% Full Time, 4% Part Time, and 22% Contract. Highlights an 100% In-person job distribution, with an average salary of $71,999 per year, or $34.6 per hour.
Cisco Video Conference - L1 Support

Cisco Video Conference - L1 Support

krg technology inc

Fort Mill, SC • On-site

Full-time

Posted 18 days ago

Job description

Company Description

nandha

Krg tech Inc

661 367 8000 *304


Job Description

Manage and maintain Video conferencing equipment and performing daily health checks.

- Support and manage Video Conference meetings via Microsoft Outlook and support AV and Video Conferencing rooms.

- Monitor Video infrastructure capacity and performance to ensure continued, uninterrupted operation of its systems and applications.

- Provide first line fault monitoring on the customers video networks making best use of available network management tools.

- Responsible for documenting and recording all details of the identification and resolution of any issues on the customer networks using the help desk ticketing software.

- Hands on experience and troubleshooting skills on videoconference and audiovisual equipment (Biamps, projection systems, displays, cameras, microphones, integrated A/V systems, etc.)

- Address and troubleshoot customer issues received via email or phone, as well as through monitoring tools, for videoconferencing endpoints, infrastructure, integrated A/V systems.

- Knowledge on Cisco (Tandberg) codecs like SX10, SX20, SX80,C40 etc. is an added advantage

- Knowledge on Cisco Video Infrastructure like VCS (Control & Expressway), TelePresence Server, TMS and CUCM and MCU is an added advantage.

- Deal with Level 1 and Level 2 tickets.

- Avaya phone & cabling knowledge.

- Ready to work on 24X7 support.

Please let me know if you have any Q

Qualifications

Avaya,Cisco

Additional Information

All your information will be kept confidential according to EEO guidelines.

KRG Technologies logo

About KRG Technologies

Sourced by ZipRecruiter

KRG Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want. By leveraging for its clients its technological edge and right-sourcing advantage, KRG in a short period of time has grown to become one of the most trusted strategic technology partners. Treating every client as the top priority, we customize our solutions and services to align with the unique needs of each client. Headquartered in Valencia, California, KRG employs a unique global delivery platform to minister its offerings spanning from application development and maintenance to business process reengineering. With years of hands-on domain experience and international presence, we offer state-of-the-art solutions backed by our follow-the-sun service model in the most cost effective manner. We value our clientele for the trust reposed in us and our clientele admire us for our personalized approach and deep commitment to their success. Our biggest strength lies in technical expertise of our team and individual competency of our employees, which enables us to be the most befitting solution provider.

Industry

It services

Company size

201 - 500 Employees

Headquarters location

Valencia, CA, US

Year founded

2003

Social media

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