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Video Conference Support Jobs in Ontario (NOW HIRING)

AVI-SPL

Technician, AV Support

Markham, ON · On-site

... conference rooms • Perform routine testing and problem diagnosis for projectors, microphones ... audio, video conferencing, webcasting, visual display or projection, and control system (AMX ...

TMX Group

AV Support Intern

Toronto, ON · On-site

CA$20 - CA$25/hr

Provide proactive and on-demand technical support for conference rooms and executive meeting spaces ... Analyze, map, and troubleshoot complex audio, video, and control signal paths throughout the ...

Capital One

Administrative Assistant III

Toronto, ON · On-site

... supporting multiple executives * At least 1+ years of experience in Google Suite * At least 1+ year of meeting and event planning experience * Experience setting up video conference and Zoom/Skype ...

Actalent

Service Desk Technician

Nepean, ON · On-site

Support remote and office-based end users, consistently delivering a high level of customer service ... Maintain end-user working environments, including desktops, laptops, video conference equipment ...

Acera Insurance

Associate, Office Administration

Ottawa, ON · On-site

CA$40K - CA$45K/yr

This important and visible position provides reception and administrative support to the business ... USE OF ARTIFICIAL INTELLIGENCE Our recruitment process may be completed with video conference ...

DEPT

Senior Account Executive (5 Month FTC)

Toronto, ON · Hybrid

... video conference calls, planning sessions, briefing meetings, and participating in evaluation ... Mental health support, and company sick pay scheme. * 15 days paid holiday annually (plus Public ...

DEPT

Client Services (Talent Pool)

Toronto, ON · Hybrid

... video conference calls, planning sessions, briefing meetings, and participating in evaluation ... Medical, Dental, and Mental Health Support/Benefits (through Canada Life Insurance) * Learning ...

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All JobsVideo Conference Support JobsVideo Conference Support Jobs in Ontario

Video Conference Support information

See Ontario salary details

$10

$30

$53

How much do video conference support jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for video conference support in Ontario is $30.36, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $35.58 per hour, depending on experience, location, and employer.

What is a video conference support specialist?

A Video Conference Support specialist is a professional responsible for setting up, managing, and troubleshooting video conferencing systems and software. They assist users before, during, and after virtual meetings to ensure smooth communication and resolve technical issues. Their role often includes installing equipment, training users, coordinating with IT teams, and maintaining the reliability of video conferencing platforms. This position is crucial in organizations that rely on remote communication and collaboration.

What are the key skills and qualifications needed to thrive as a video conference support specialist?

To thrive as a Video Conference Support specialist, you need strong troubleshooting abilities, knowledge of audio-visual systems, and an understanding of network connectivity, often supported by a degree or certification in IT or related fields. Familiarity with platforms like Zoom, Microsoft Teams, Cisco Webex, and ticketing systems is typically required. Excellent communication, patience, and problem-solving skills help you efficiently assist users and resolve issues under pressure. These skills ensure seamless virtual meetings, minimize downtime, and enhance user satisfaction in increasingly digital work environments.

What are some common challenges faced by video conference support professionals, and how can they be addressed?

Video Conference Support professionals often encounter challenges such as technical issues with connectivity, audio/video quality, and compatibility between different conferencing platforms. They may also need to assist users who are unfamiliar with the technology or troubleshoot problems under time pressure, especially during live meetings. To address these challenges, it's important to stay updated on the latest software updates, develop strong communication skills, and build a comprehensive knowledge base for quick reference. Being proactive in testing equipment and providing clear user instructions can also help minimize disruptions and ensure smooth virtual meetings.

What is the difference between Video Conference Support vs IT Support Specialist?

AspectVideo Conference SupportIT Support Specialist
CredentialsTypically requires certifications like CompTIA A+ or vendor-specific trainingRequires certifications such as CompTIA A+, Network+, or Microsoft Certified
Work EnvironmentPrimarily in conference rooms, offices, or remote setups for virtual meetingsIn various settings including offices, data centers, or remote troubleshooting
Employer & Industry UsageUsed in corporate, education, and event industries for supporting virtual meetingsUsed across IT departments in multiple industries for hardware/software support

Video Conference Support specialists focus on ensuring seamless virtual meetings, troubleshooting conferencing tools, and supporting audiovisual setups. In contrast, IT Support Specialists handle broader hardware, software, and network issues across various systems. Both roles require technical certifications but differ in scope and daily tasks.

What are popular job titles related to Video Conference Support jobs in Ontario?

For Video Conference Support jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Video Conference Support jobs in Ontario look for?

The top searched job categories for Video Conference Support jobs in Ontario are:

Video Conference Support jobs near you
Infographic showing various Video Conference Support job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $63,149 per year, or $30.4 per hour.

Technician, AV Support

AVI-SPL

Markham, ON • On-site

Full-time

Re-posted 20 days ago

AVI-SPL rating

8.1

Company rating: 8.1 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

62nd of 225 rated it services

Job description

Job Summary
• This position is for onsite assistance only and is responsible for collaborating with our client’s management team and other company employees to deliver an array of customer service focusing on integration and installation assistance in conference rooms.
Essential Duties and Responsibilities
• Operate and test daily functionality of all AV and integrated conference rooms
• Perform routine testing and problem diagnosis for projectors, microphones, speakers, amplifiers & LCD/Plasma Displays
• Perform preventative maintenance to resolve problem or identify resolution to appropriate vendor or manufacturer
• Troubleshoot AV/V problems last minute as required as well as non-critical situations
• Assist with company meetings/functions that require use of AV infrastructure (audio, video conferencing, webcasting, visual display or projection, and control system (AMX, Crestron) operations
• Interact with client Customer Help Desk ticketing system to respond to end user requests
• Coordinates with client staff to determine AV basic infrastructure requirements for any new conference room or media design
• Setup and breakdown of all onsite meetings
• Daily system testing to ensure equipment and room functionality
• Responsible for escalating all “next level” break fix issues to their manager for resolution
• Perform remote testing for local and regional offices
• Ensure all AVS spaces are presentable for use
Other duties assigned as needed
Skills and Abilities
• Effective communication and interaction with employees, clients, and colleagues and the ability to work effectively with all levels of the organization
• Ability to test equipment and perform basic troubleshooting
• Ability to work and think independently and ensuring to meet deadlines
• Basic computer knowledge
• Knowledge of basic signal flow for audio, video and control
• Ability to balance multiple tasks with changing priorities
• Strong organizational skills and excellent attention to detail
• Excellent communication and interpersonal skills, both verbal and written
• Demonstrated customer service focus and client communication skills
• Valid Driver’s License and a clean Driver's Abstract that meets AVI-SPL driving standards
Education and/or Experience
• Minimum high school diploma or equivalent
• Demonstrated working knowledge of AV practices and procedures
• Videoconferencing experience including operation, call set-up and equipment
• Demonstrated AV Control experience including Crestron, Extron, and/or AMX
• Experience and knowledge of web conferencing tools such as WebEx and Cisco meeting place a plus
Working Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment and can occasionally be required to drive to client sites.

Because many of our clients are requesting that all employees working on their site be fully vaccinated for COVID-19 and the current concerns of having our team in the office in a safe manner, we will require proof of vaccination prior to any employee coming onboard.


Physical Requirements
The physical demands of this position are those that are necessary to meet the responsibilities and essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
• The employee must be able to lift and/or move up to 60 pounds, be able to climb ladders up to 20 feet tall and be able to work in small spaces and on uneven surfaces. The employee is frequently required to talk or hear. The employee is frequently required to stand; walk; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.
Direct Reports
• This position does not have any direct reports

What AVI-SPL employees say

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About AVI-SPL

Sourced by ZipRecruiter

AVI-SPL is a digital enablement solutions provider that transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. As the leading provider of collaboration technology solutions, which include our award-winning managed services, our highly trained team works hand-in-hand with organizations worldwide—including more than 86% of Fortune 100 companies. Our experienced teams strategize, design, deploy, manage, and support audiovisual (AV) and unified communications (UC) solutions that are simple-to-use, scalable, serviceable, and measurable to ensure business objectives are achieved.

Industry

Technology, communication and media

Company size

1,001 - 5,000 Employees

Headquarters location

Tampa, FL, US

Year founded

1979

Social media

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