... Teleconferencing issues Education and/or Experience • High School Diploma or equivalent is required • Formal education in Electronics or related field preferred • Minimum 1-2 years AV ...
... Teleconferencing issues Education and/or Experience • High School Diploma or equivalent is required • Formal education in Electronics or related field preferred • Minimum 1-2 years AV ...
Rep, Technical Support
Markham, ON · On-site
... Teleconferencing issues Education and/or Experience • High School Diploma or equivalent is required • Formal education in Electronics or related field preferred • Minimum 1-2 years AV ...
Rep, Technical Support
Markham, ON · On-site
... Teleconferencing issues Education and/or Experience • High School Diploma or equivalent is required • Formal education in Electronics or related field preferred • Minimum 1-2 years AV ...
Plan study meetings and teleconferences including scheduling, tracking of attendee responses, assisting with travel arrangements if required and creation of meeting materials. Provide training and ...
Plan study meetings and teleconferences including scheduling, tracking of attendee responses, assisting with travel arrangements if required and creation of meeting materials. Provide training and ...
Plan study meetings and teleconferences including scheduling, tracking of attendee responses, assisting with travel arrangements if required and creation of meeting materials. Provide training and ...
Plan study meetings and teleconferences including scheduling, tracking of attendee responses, assisting with travel arrangements if required and creation of meeting materials. Provide training and ...
Senior Project Manager, Dermatology
Toronto, ON · On-site
CA$122K/yr
Acts as the primary liaison between Premier Research and the customer for all assigned projects and chairs project team meetings and teleconferences * Assists in Business Development activities ...
Senior Project Manager, Dermatology
Toronto, ON · On-site
CA$122K/yr
Acts as the primary liaison between Premier Research and the customer for all assigned projects and chairs project team meetings and teleconferences * Assists in Business Development activities ...
Reimbursement Specialist
Mississauga, ON · On-site
Excel, Word, Outlook, Adobe Acrobat, CRM database entry, VOIP telephony, web portals, teleconferences, web-based meetings. Ease with working independently, "playing detective," making decisions using ...
Reimbursement Specialist
Mississauga, ON · On-site
Excel, Word, Outlook, Adobe Acrobat, CRM database entry, VOIP telephony, web portals, teleconferences, web-based meetings. Ease with working independently, "playing detective," making decisions using ...
Process Development Scientist Canada (Toronto)
CA$71K - CA$107K/yr
Provide consultation to customers through email or teleconference calls. * Collaborate and work with customer process development groups in Canada. * Work collaboratively with a team of local ...
Process Development Scientist Canada (Toronto)
CA$71K - CA$107K/yr
Provide consultation to customers through email or teleconference calls. * Collaborate and work with customer process development groups in Canada. * Work collaboratively with a team of local ...
Technician, Field Service
Markham, ON · On-site
... codecs/video teleconferencing systems • Travel to various job sites required Other duties assigned as needed Skills and Abilities • Effectively communicate with employees, customers and ...
Technician, Field Service
Markham, ON · On-site
... codecs/video teleconferencing systems • Travel to various job sites required Other duties assigned as needed Skills and Abilities • Effectively communicate with employees, customers and ...
Medical Secretary, NP Program - Full-time
CA$20.79 - CA$23.41/hr
Supports Nurse Practitioner by maintaining calendars, scheduling patient appointments, physician consultations, professional meetings, conferences and teleconferences. * Prepares medical reports and ...
Medical Secretary, NP Program - Full-time
CA$20.79 - CA$23.41/hr
Supports Nurse Practitioner by maintaining calendars, scheduling patient appointments, physician consultations, professional meetings, conferences and teleconferences. * Prepares medical reports and ...
Medical Secretary, NP Program - Full-time
CA$20.79 - CA$23.41/hr
Supports Nurse Practitioner by maintaining calendars, scheduling patient appointments, physician consultations, professional meetings, conferences and teleconferences. * Prepares medical reports and ...
Quick apply
Medical Secretary, NP Program - Full-time
CA$20.79 - CA$23.41/hr
Supports Nurse Practitioner by maintaining calendars, scheduling patient appointments, physician consultations, professional meetings, conferences and teleconferences. * Prepares medical reports and ...
Medical Secretary, NP Program - Full-time
$20.79 - $23.41/hr
Supports Nurse Practitioner by maintaining calendars, scheduling patient appointments, physician consultations, professional meetings, conferences and teleconferences. * Prepares medical reports and ...
Medical Secretary, NP Program - Full-time
$20.79 - $23.41/hr
Supports Nurse Practitioner by maintaining calendars, scheduling patient appointments, physician consultations, professional meetings, conferences and teleconferences. * Prepares medical reports and ...
Reimbursement Specialist
Mississauga, ON · On-site
Excel, Word, Outlook, Adobe Acrobat, CRM database entry, VOIP telephony, web portals, teleconferences, web-based meetings. Ease with working independently, "playing detective," making decisions using ...
Reimbursement Specialist
Mississauga, ON · On-site
Excel, Word, Outlook, Adobe Acrobat, CRM database entry, VOIP telephony, web portals, teleconferences, web-based meetings. Ease with working independently, "playing detective," making decisions using ...
Technician, Field Service
Markham, ON · On-site
... codecs/video teleconferencing systems • Travel to various job sites required Other duties assigned as needed Skills and Abilities • Effectively communicate with employees, customers and ...
Technician, Field Service
Markham, ON · On-site
... codecs/video teleconferencing systems • Travel to various job sites required Other duties assigned as needed Skills and Abilities • Effectively communicate with employees, customers and ...
Excel, Word, Outlook, Adobe Acrobat, VOIP telephony, web portals, teleconferences and web-based meetings Minimum of 35 WPM typing speed Ease with working independently, "playing detective," making ...
Excel, Word, Outlook, Adobe Acrobat, VOIP telephony, web portals, teleconferences and web-based meetings Minimum of 35 WPM typing speed Ease with working independently, "playing detective," making ...
Assistant, Executive
Toronto, ON · Hybrid
Takes the lead in organizing meetings, updates with direct reports, events and other functions on behalf of the CDO and CCO, including: arranging meeting room, teleconferencing, catering ...
Assistant, Executive
Toronto, ON · Hybrid
Takes the lead in organizing meetings, updates with direct reports, events and other functions on behalf of the CDO and CCO, including: arranging meeting room, teleconferencing, catering ...
Senior Medical Writer
Toronto, ON · On-site
Partners with manager and Account team to provide the client with a united, organized, professional, pleasant experience on teleconferences and in person * Local (tri-state) client engagement travel ...
Quick apply
Senior Medical Writer
Toronto, ON · On-site
Partners with manager and Account team to provide the client with a united, organized, professional, pleasant experience on teleconferences and in person * Local (tri-state) client engagement travel ...
Excellentes competences en communication orale et ecrite, incluant la capacite d'animer et de diriger des teleconferences. * Capacite a travailler de facon autonome sur plusieurs projets ...
Excellentes competences en communication orale et ecrite, incluant la capacite d'animer et de diriger des teleconferences. * Capacite a travailler de facon autonome sur plusieurs projets ...
Telecon information
What is a telecon?
Telecon jobs typically refer to roles within Telecon, a leading Canadian telecommunications and network infrastructure company. These jobs can include positions such as field technicians, network engineers, project managers, and support staff who work on building, maintaining, and servicing telecommunications networks. Employees may work on fiber optic installations, wireless infrastructure, or other connectivity projects across residential, commercial, and industrial sectors. Telecon jobs often require technical skills, problem-solving abilities, and sometimes certifications relevant to the telecommunications industry.
What are the key skills and qualifications needed to thrive as a telecommunications specialist, and why are they important?
To thrive as a Telecommunications Specialist, you need strong technical knowledge of networking, telephony, and data transmission, often supported by a degree in information technology or a related field. Familiarity with systems such as VoIP, PBX, network monitoring tools, and certifications like CompTIA Network+ or Cisco CCNA is typically required. Strong problem-solving skills, attention to detail, and effective communication are vital soft skills for this role. These skills ensure reliable communications infrastructure, quick resolution of technical issues, and effective support for organizational connectivity needs.
What are some common challenges faced by professionals working in telecommunications, and how can they be addressed?
Professionals in telecommunications often encounter challenges such as rapid technological advancements, maintaining network reliability, and troubleshooting unexpected outages. Staying current with new technologies and industry standards is crucial, as is developing strong problem-solving skills to address technical issues quickly. Collaborating closely with cross-functional teams, such as IT support and network engineers, helps ensure smooth operations and the timely resolution of service disruptions. Continuous learning and proactive communication are key strategies for overcoming these challenges.
What is the difference between Telecon vs Customer Service Representative?
| Aspect | Telecon | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; communication skills | High school diploma or equivalent; communication skills |
| Work Environment | Remote or call center setting | Call center, retail, or office environment |
| Industry Usage | Telecommunications, customer support, tech | Retail, telecom, service industries |
| Common Search Intent | Roles involving telecommunication and coordination | Customer support and service roles |
While both roles involve communication with clients, a Telecon typically focuses on telecommunication coordination, scheduling, or technical support, often requiring specific technical knowledge. A Customer Service Representative primarily handles customer inquiries, complaints, and support, often in retail or service settings. Understanding these differences helps job seekers find roles aligned with their skills and career goals.
What education is needed for telecon jobs?
Telecon jobs typically require a high school diploma or equivalent; some positions may prefer or require post-secondary education or specialized training. Strong communication skills, familiarity with telecommunication tools, and sometimes customer service experience are also important. Certifications are generally not mandatory but can enhance job prospects.
What are popular job titles related to Telecon jobs in Ontario?
For Telecon jobs in Ontario, the most frequently searched job titles are:
What job categories do people searching Telecon jobs in Ontario look for?
The top searched job categories for Telecon jobs in Ontario are:
AVI-SPL rating
8.1
Based on 42 frontline employees who took The Breakroom Quiz
63rd of 226 rated it services
Job description
Job Summary
• The AVI-SPL Global Helpdesk Technical Support Representative (TSR) is the initial contact point for AVI-SPL customers both internal and external. This position requires excellent Customer Service, organizational, time management, and inter-personal skills.
Essential Duties and Responsibilities
• Ensure customers are receiving prompt and efficient technical support of ProAV and Video Conferencing solutions.
• Handle and respond to inbound phone calls and email inquires
• Maintain the TSR case load while managing other common tasks including but not limited to: Triage/root cause analysis, Dispatching field technicians, ordering parts/ issuing RMA’s
• Troubleshoot, document and issue remediation methodologies for contracted and T&M-based clients
• Provide client support to users in the operations and configuration of videoconferencing systems
• Participate as needed in prescribed training curriculum
• Follow up on open issues with escalation groups to provide feedback to customer
Other duties assigned as needed
Skills and Abilities
• Communicate and interact with internal employees, clients and colleagues in a professional and timely manner
• Self-starter capable of working independently and ensuring to meet deadlines
• Excellent communication and interpersonal skills, both verbal and written
• Ability to balance multiple tasks with changing priorities
• Excellent structured problem-solving skills
• Demonstrate time management skills with attention to detail
• Ability to troubleshoot basic AV and Video Teleconferencing issues
Education and/or Experience
• High School Diploma or equivalent is required
• Formal education in Electronics or related field preferred
• Minimum 1-2 years AV/Teleconferencing experience preferred
• Demonstrated knowledge of Video Teleconferencing endpoints and infrastructure
• Demonstrated knowledge of AV Control systems and integrated room peripherals is desired
Working Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
This job operates in a professional office environment. This role uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The work environment is generally moderate in noise (inter-office conversations and computers/printers).
Physical Requirements
The physical demands of this position are those that are necessary to meet the responsibilities and essential functions of this position
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
• This position regularly requires employees to sit, walk, and stand; talk or hear, both in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment
Direct Reports
• None
About AVI-SPL
Sourced by ZipRecruiter
AVI-SPL is a digital enablement solutions provider that transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. As the leading provider of collaboration technology solutions, which include our award-winning managed services, our highly trained team works hand-in-hand with organizations worldwide—including more than 86% of Fortune 100 companies. Our experienced teams strategize, design, deploy, manage, and support audiovisual (AV) and unified communications (UC) solutions that are simple-to-use, scalable, serviceable, and measurable to ensure business objectives are achieved.
Industry
Technology, communication and media
Company size
1,001 - 5,000 Employees
Headquarters location
Tampa, FL, US
Year founded
1979