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Video Conference Support Jobs (NOW HIRING)

TekWissen LLC

IT Support Specialist (Mid)

Creve Coeur, MO · On-site

$42/hr

Conference room, audio/visual systems, and video conference support * Manage and perform projects/tasks assigned by other IT teams within Climate that require user interaction. * Work within a hybrid ...

GD Resources

Senior IT Specialist

New York, NY · On-site

Support may entail resolving and/or escalating general day-to-day trouble tickets, as well as providing teleconference/video conference support to agency staff. Qualifications * IT Specialist: Works ...

JLL

Meeting Services Support-1

Cincinnati, OH · On-site

$19.75 - $26/hr

Video Conference support: * Respond to VC vendor (Cisco) on site assistance requests, e-mail and mobile phone. * Provide VIP service for pre-arranged video calls as requested. * Assist with vendor ...

krg technology inc

Support Engineer

Chicago, IL

Windows OS | Mac OS | Mobile Device Support (Apple and Android) | Office 2010/2013/2016 | WebEx | Video Conference | Skype for Business | BIT9 | SCCM | Jamf Pro - All these from end user support ...

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$28

$34

$39

How much do video conference support jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for video conference support in the United States is $34.61, according to ZipRecruiter salary data. Most workers in this role earn between $32.21 and $37.02 per hour, depending on experience, location, and employer.

What is a Video Conference Support specialist?

A Video Conference Support specialist is a professional responsible for setting up, managing, and troubleshooting video conferencing systems and software. They assist users before, during, and after virtual meetings to ensure smooth communication and resolve technical issues. Their role often includes installing equipment, training users, coordinating with IT teams, and maintaining the reliability of video conferencing platforms. This position is crucial in organizations that rely on remote communication and collaboration.

What are some common challenges faced by Video Conference Support professionals, and how can they be addressed?

Video Conference Support professionals often encounter challenges such as technical issues with connectivity, audio/video quality, and compatibility between different conferencing platforms. They may also need to assist users who are unfamiliar with the technology or troubleshoot problems under time pressure, especially during live meetings. To address these challenges, it's important to stay updated on the latest software updates, develop strong communication skills, and build a comprehensive knowledge base for quick reference. Being proactive in testing equipment and providing clear user instructions can also help minimize disruptions and ensure smooth virtual meetings.

What is the difference between Video Conference Support vs IT Support Specialist?

AspectVideo Conference SupportIT Support Specialist
CredentialsTypically requires certifications like CompTIA A+ or vendor-specific trainingRequires certifications such as CompTIA A+, Network+, or Microsoft Certified
Work EnvironmentPrimarily in conference rooms, offices, or remote setups for virtual meetingsIn various settings including offices, data centers, or remote troubleshooting
Employer & Industry UsageUsed in corporate, education, and event industries for supporting virtual meetingsUsed across IT departments in multiple industries for hardware/software support

Video Conference Support specialists focus on ensuring seamless virtual meetings, troubleshooting conferencing tools, and supporting audiovisual setups. In contrast, IT Support Specialists handle broader hardware, software, and network issues across various systems. Both roles require technical certifications but differ in scope and daily tasks.

What are the key skills and qualifications needed to thrive as a Video Conference Support specialist, and why are they important?

To thrive as a Video Conference Support specialist, you need strong troubleshooting abilities, knowledge of audio-visual systems, and an understanding of network connectivity, often supported by a degree or certification in IT or related fields. Familiarity with platforms like Zoom, Microsoft Teams, Cisco Webex, and ticketing systems is typically required. Excellent communication, patience, and problem-solving skills help you efficiently assist users and resolve issues under pressure. These skills ensure seamless virtual meetings, minimize downtime, and enhance user satisfaction in increasingly digital work environments.
More about Video Conference Support jobs
What cities are hiring for Video Conference Support jobs? Cities with the most Video Conference Support job openings:
What states have the most Video Conference Support jobs? States with the most job openings for Video Conference Support jobs include:
What job categories do people searching Video Conference Support jobs look for? The top searched job categories for Video Conference Support jobs are:
Video Conference Support jobs near you
Infographic showing various Video Conference Support job openings in the United States as of June 2026, with employment types broken down into 74% Full Time, 4% Part Time, and 22% Contract. Highlights an 100% In-person job distribution, with an average salary of $71,999 per year, or $34.6 per hour.
Utilization Partner - Jacksonville, FL

Utilization Partner - Jacksonville, FL

The Reynolds and Reynolds Company

Jacksonville, FL • On-site

$54K - $56K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Reynolds and Reynolds rating

8.1

Company rating: 8.1 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

90th of 202 rated software companies

Job description

Position Description
As a Customer Success Specialist you will be responsible for providing high level customer support to approximately 30-50 automotive dealerships in a defined area. Functioning as a consultant, you will be responsible for providing excellent support for our products and ensuring that our customers are using the software that they purchased to their full potential. You will provide both on-site and video conference support to customers. Roughly 80% of the time you will be on-site and 20% will be video conference.
#LI-Remote
Requirements
Bachelor's Degree or equivalent experience; Must be a self-starter with good time management skills; Strong written and verbal communication skills; Excellent customer service and organizational skills; Ability to build strong customer relationships; Must have a valid driver's license, with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years; Ability to travel, with overnight hotel stays, up to 50% during training period (approximately 6 months). After training, must be able to travel approximately 25% of the month.; Must have reliable home internet with sufficient bandwidth for video conferencing
Benefits
We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:
- Medical, dental, vision, life insurance, and a health savings account
- 401(k) with up to 6% matching
- Company car for business and personal use
- Professional development and training
- Promotion from within
- Paid vacation and sick days
- Eight paid holidays
- Referral bonuses
Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.

What Reynolds and Reynolds employees say

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About Reynolds and Reynolds

Sourced by ZipRecruiter

Reynolds and Reynolds develops and supports software for automotive retailers. We feature the industry’s only Retail Management System. This platform gives dealers a choice in dealership management systems (DMS) — ERA-IGNITE or POWER — along with retailing tools built to work together to streamline dealership operations and to improve customer satisfaction with the dealership. We also manufacture and distribute business forms and promotional items. Our products help dealers reduce compliance risk, brand their dealership, increase efficiency, and simplify administrative processes. Our associates are the key to our success. We wouldn’t be the leader in the automotive industry without them. We foster an environment that allows associates to grow professionally through engaging work and promotion from within.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

1,001 - 5,000 Employees

Headquarters location

Dayton, OH, US

Year founded

1866

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