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Video Conference Support Jobs in Chicago, IL (NOW HIRING)

krg technology inc

Support Engineer

Chicago, IL · On-site

Windows OS | Mac OS | Mobile Device Support (Apple and Android) | Office 2010/2013/2016 | WebEx | Video Conference | Skype for Business | BIT9 | SCCM | Jamf Pro - All these from end user support ...

EXP

Senior Video + Multimedia Manager

Chicago, IL · On-site

... conference video content * Multimedia strategy + systems development * Develop and maintain a ... Support firmwide marketing initiatives with strategic video content * Identify opportunities where ...

exp

Senior Video + Multimedia Manager

Chicago, IL · On-site

... conference video content * Multimedia strategy + systems development * Develop and maintain a ... Support firmwide marketing initiatives with strategic video content * Identify opportunities where ...

BlupaceUS LLC

Be Seen First

Level 2 Field Support Engineer

Chicago, IL · On-site

$25 - $26/hr

AV & Conference Room Support * Video Conferencing / Polycom * Crestron / AMX (Preferred) * Strong Customer Service & Troubleshooting Skills Experience: 2+ years in Desktop, Deskside, Field, or ...

AA2IT

Multimedia Support Specialist

Chicago, IL · On-site

... in conference centers and meeting rooms. • Set up, operate, and test audiovisual systems ... • Video conferencing systems • Mobile devices • Support collaboration platforms and ...

ACGME

Digital Learning Specialist

Chicago, IL · On-site

$66K - $78K/yr

... to and in support of live webinars. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES * Facilitates live digital learning events, such as webinars, livestreams, and video conference presentations.

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Video Conference Support information

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$29

$35

$40

How much do video conference support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for video conference support in Chicago, IL is $35.66, according to ZipRecruiter salary data. Most workers in this role earn between $33.17 and $38.12 per hour, depending on experience, location, and employer.

What is a video conference support specialist?

A Video Conference Support specialist is a professional responsible for setting up, managing, and troubleshooting video conferencing systems and software. They assist users before, during, and after virtual meetings to ensure smooth communication and resolve technical issues. Their role often includes installing equipment, training users, coordinating with IT teams, and maintaining the reliability of video conferencing platforms. This position is crucial in organizations that rely on remote communication and collaboration.

What are the key skills and qualifications needed to thrive as a video conference support specialist?

To thrive as a Video Conference Support specialist, you need strong troubleshooting abilities, knowledge of audio-visual systems, and an understanding of network connectivity, often supported by a degree or certification in IT or related fields. Familiarity with platforms like Zoom, Microsoft Teams, Cisco Webex, and ticketing systems is typically required. Excellent communication, patience, and problem-solving skills help you efficiently assist users and resolve issues under pressure. These skills ensure seamless virtual meetings, minimize downtime, and enhance user satisfaction in increasingly digital work environments.

What are some common challenges faced by video conference support professionals, and how can they be addressed?

Video Conference Support professionals often encounter challenges such as technical issues with connectivity, audio/video quality, and compatibility between different conferencing platforms. They may also need to assist users who are unfamiliar with the technology or troubleshoot problems under time pressure, especially during live meetings. To address these challenges, it's important to stay updated on the latest software updates, develop strong communication skills, and build a comprehensive knowledge base for quick reference. Being proactive in testing equipment and providing clear user instructions can also help minimize disruptions and ensure smooth virtual meetings.

What is the difference between Video Conference Support vs IT Support Specialist?

AspectVideo Conference SupportIT Support Specialist
CredentialsTypically requires certifications like CompTIA A+ or vendor-specific trainingRequires certifications such as CompTIA A+, Network+, or Microsoft Certified
Work EnvironmentPrimarily in conference rooms, offices, or remote setups for virtual meetingsIn various settings including offices, data centers, or remote troubleshooting
Employer & Industry UsageUsed in corporate, education, and event industries for supporting virtual meetingsUsed across IT departments in multiple industries for hardware/software support

Video Conference Support specialists focus on ensuring seamless virtual meetings, troubleshooting conferencing tools, and supporting audiovisual setups. In contrast, IT Support Specialists handle broader hardware, software, and network issues across various systems. Both roles require technical certifications but differ in scope and daily tasks.

What are popular job titles related to Video Conference Support jobs in Chicago, IL?

For Video Conference Support jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Video Conference Support jobs in Chicago, IL look for?

The top searched job categories for Video Conference Support jobs in Chicago, IL are:

Video Conference Support jobs near you
Infographic showing various Video Conference Support job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $74,170 per year, or $35.7 per hour.

#4495 | Senior Endpoint Engineer - Citrix & SCCM

Halo Group

Chicago, IL • On-site

Contractor

Re-posted yesterday

Job description

Qualifications

Looking for local candidates only.


For the end point engineering role:

  • Assist in the management of 5 ticket queues; including VDI incidents, requests, tasks, asset management, desktop engineering, and problem management.
  • Critical Incident response
  • Daily Reporting

Primary Technologies include

  • Citrix VDI XenDesktop 7.6, 6.5, 5.0
  • AppV
  • SCCM
  • SCOM
  • PVS
  • Windows Server 
  • Capacity planning
  • Incident management L3+ EUC, Desktop, VDI, and Citrix
  • Problem management EUC, Desktop, VDI, and Citrix
  • Monthly vDisk image updates  and remediate over/under allocated desktops
  • Daily Health Checks and System Maintenance
  • Printer Deployments/vPad Ordering and Configuration
  • Physical and Virtual Non-Project Desktop Deployments and Image Builds
  • Personal VDI Buildouts
  • Event management
  • Demand management - Physical Workspace Hardware
  • System monitoring
  • Desktop Image Testing and Deployment
  • Field Services Support
  • Request fulfillment VDI, EUC, Desktops, Printers, all end users devices
  • Desktop Engineering
  • Asset Management
  • Workstation Image Management
  • M&A Support, weekly site on boarding, and workspace integrations
  • Patching/SCCM
  • AV/Video Conference Support and Deployments
  • Responsible for the testing and integration of new technologies to ensure operational stability
  • Documentation/Knowledge management and creation of SOPs for L1/L2
Additional Information

All your information will be kept confidential according to EEO guidelines.

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