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Vice President Service Operations Jobs in Raleigh, NC

They will also work closely with Clinical Operations, Regulatory, Medical Affairs and Patient ... Furthermore, the VP, GDNF Clinical Development will be positioned to expand and support the company ...

They will also work closely with Clinical Operations, Regulatory, Medical Affairs and Patient ... Furthermore, the VP, GDNF Clinical Development will be positioned to expand and support the company ...

... operational excellence and top line growth with specific customer groups, developing maximum ... The VP will create demand for SBM services by identifying, tracking, and measuring customer ...

... Services, Travel & Hospitality, and Media & Publishing. When deliverability drops, they bleed ... A VP Revenue at a growth-stage SaaS who's capped * A Head of RevOps already doing CRO-level work

... Services, Travel & Hospitality, and Media & Publishing. When deliverability drops, they bleed ... A VP Revenue at a growth-stage SaaS who's capped * A Head of RevOps already doing CRO-level work

... Services, Travel & Hospitality, and Media & Publishing. When deliverability drops, they bleed ... A VP Revenue at a growth-stage SaaS who's capped * A Head of RevOps already doing CRO-level work

... services to some of the region's most respected organizations. Position Summary Storr is seeking a ... Deliver Operational Excellence & Results * Lead disciplined sales processes focused on pipeline ...

United States Reports to: SVP, Revenue Operations Job Summary The Vice President, Field & Partner Enablement defines and leads the global enablement strategy for Genesys. Reporting to the SVP, ...

United States Reports to: SVP, Revenue Operations Job Summary The Vice President, Field & Partner Enablement defines and leads the global enablement strategy for Genesys. Reporting to the SVP, ...

... services. Our mission is to be your single-source solution for inspiring spaces that make a ... Partner with internal teams (design, project management, operations) to ensure seamless delivery.

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Showing results 1-20

Vice President Service Operations information

See Raleigh, NC salary details

$66.6K

$151.4K

$256.6K

How much do vice president service operations jobs pay per year?

As of Jul 16, 2026, the average yearly pay for vice president service operations in Raleigh, NC is $151,431.00, according to ZipRecruiter salary data. Most workers in this role earn between $112,300.00 and $179,800.00 per year, depending on experience, location, and employer.

What does a Vice President of Service Operations do?

A Vice President of Service Operations is responsible for overseeing the delivery of customer service and support within an organization. They develop and implement strategies to improve service quality, manage large teams, and ensure operational efficiency. This executive role often involves collaborating with other departments to align service operations with business goals, driving process improvements, and maintaining high customer satisfaction. Additionally, they analyze performance metrics and lead initiatives to enhance the overall customer experience.

Is EVP considered C level?

An Executive Vice President (EVP) is typically considered a C-level executive or senior leadership role within an organization, often reporting directly to the CEO. While not always classified as a C-suite position, EVPs usually have significant strategic responsibilities and authority comparable to other C-level executives. The specific classification can vary depending on the company's structure and hierarchy.

What are some common challenges faced by a Vice President of Service Operations, and how can they be addressed?

A Vice President of Service Operations often encounters challenges such as optimizing service delivery across multiple channels, ensuring consistent customer satisfaction, and managing large, cross-functional teams. Balancing operational efficiency with high-quality customer experiences requires strong leadership, data-driven decision-making, and effective communication. Proactively addressing these challenges typically involves implementing robust performance metrics, fostering a culture of continuous improvement, and investing in employee development to adapt to evolving customer needs and technological advancements.

What are the key skills and qualifications needed to thrive as a Vice President of Service Operations, and why are they important?

To excel as a Vice President of Service Operations, you need extensive experience in operations management, strategic planning, and a track record of driving service excellence, often supported by a relevant bachelor's or master's degree. Proficiency with CRM software, workflow automation systems, and data analytics tools—as well as certifications like Six Sigma or ITIL—is highly beneficial. Exceptional leadership, problem-solving, and communication skills are crucial for effectively managing teams and fostering a culture of continuous improvement. These abilities are vital to ensuring operational efficiency, customer satisfaction, and sustained business growth.

How much does an SVP of operations make?

An SVP of operations typically earns between $150,000 and $300,000 annually, depending on the industry, company size, and location. Compensation may also include bonuses, stock options, and other benefits, reflecting senior leadership responsibilities and experience levels.

Is SVP a high-level position?

A Vice President Service Operations (SVP) is a high-level executive role responsible for overseeing service functions within an organization. It typically reports to the C-suite and involves strategic planning, leadership, and decision-making authority across multiple departments.
What are the most commonly searched types of Service Operations jobs in Raleigh, NC? The most popular types of Service Operations jobs in Raleigh, NC are:
What job categories do people searching Vice President Service Operations jobs in Raleigh, NC look for? The top searched job categories for Vice President Service Operations jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Vice President Service Operations jobs? Cities near Raleigh, NC with the most Vice President Service Operations job openings:
Infographic showing various Vice President Service Operations job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $151,431 per year, or $72.8 per hour.
VP, GDNF Clinical Development

VP, GDNF Clinical Development

Asklepios BioPharmaceutical, Inc.

Durham, NC • On-site

Full-time

Posted 7 days ago


Job description

AskBio Inc., a wholly owned and independently operated subsidiary of Bayer AG, is a fully integrated gene therapy company dedicated to developing life-saving medicines and changing lives. The company maintains a portfolio of clinical programs across a range of neuromuscular, central nervous system, cardiovascular, and metabolic disease indications with a clinical-stage pipeline that includes investigational therapeutics for congestive heart failure, limb-girdle muscular dystrophy, multiple system atrophy, Parkinson's disease, and Pompe disease. AskBio's gene therapy platform includes Pro10, an industry-leading proprietary cell line manufacturing process, and an extensive array of capsids and promoters. With global headquarters in Research Triangle Park, North Carolina, and European headquarters in Edinburgh, Scotland, the company has generated hundreds of proprietary capsids and promoters, several of which have entered pre-clinical and clinical testing.

Our vision: Pioneering science to create transformative molecular medicines.

Our mission: Lead innovative science and drive clinical outcomes to transform people's lives.

Our principles:

  • Advance innovative science by pushing boundaries.

  • Bring transformative therapeutics to patients in need.

  • Provide an environment for employees to reach their fullest potential.

Our values:

  • Be a Pioneer. We are not afraid of the impossible and to innovate to make gene therapies accessible to those in need.

  • Cultivate Collaboration. Strive to be the best teammate, actively listen, openly communicate, and embrace diverse points of view.

  • Embrace Responsibility. We are humbled by the enormity of our mission.We hold a relentless commitment to advance science and clinical outcomes for our patients, families, and caregivers.

  • Raise the Bar. Continuously drive improvements and efficiencies. Seek and provide constructive feedback. Have a bias for learning and action.

  • Act with Uncompromising Integrity. Be honest, transparent, and committed to doing what's right in every situation. Make clear commitments and follow through.

Position Summary

The Vice President (VP), GDNF Clinical Development, will report to the head of Global Clinical Development. Operationally the VP, GDNF Clinical Development will be a core member of the GDNF Integrated Product Team (IPT) and be responsible for developing and implementing the IPT's clinical development strategy for clinical programs spanning all stages of product development.

As a core member of the GDNF IPT, the VP of GDNF Clinical Development will work cross-functionally with groups including Program Management, Clinical Operations, Regulatory Affairs, Medical Affairs, Commercial, Nonclinical, Drug Delivery and CMC. They will be responsible for establishing and overseeing global clinical development strategies in alignment with the company's mission and values that will support regulatory approval and commercial launches in multiple territories including, but not limited to, the US, EU and UK. They will build and manage a team of medical directors and provide leadership as co-chair of the IPT's Clinical Sub-team (CST) in collaboration with a co-chair leading Clinical Operations. The CST is responsible for developing and driving the overall clinical strategy for the product to deliver the high-quality execution of complex clinical trials, and with strategic alignment of timelines in accordance with the overarching IPT clinical program strategy and objectives. The CST also provides oversight of clinical research activities, including development of core documents such as clinical development plans, investigator brochures, clinical trial protocols, statistical analysis plans, clinical study reports, and regulatory filings to meet program timelines.

The VP, GDNF Clinical Development will partner with AskBio's Safety and Pharmacovigilance teams to oversee medical monitoring and drug safety reporting. They will also work closely with Clinical Operations, Regulatory, Medical Affairs and Patient Advocacy teams on clinical study planning and resource management to execute global clinical studies. This individual will be responsible for the analysis, interpretation and reporting of clinical studies to support BLA/MAA filings and global product launch. As SME they will work closely with medical affairs, market access, and commercial product teams to maximize product positioning and value generation in preparation for commercial launches. Furthermore, the VP, GDNF Clinical Development will be positioned to expand and support the company's global relationships with clinical sites, investigators, patient and community organizations, internal functional teams, and third-party vendors.

Job Responsibilities

  • Lead the global strategic clinical development initiatives for AskBio's GDNF IPT, fostering cross-functional alignment via open and collaborative discussions

  • Lead, manage, and mentor a team of clinical development physicians

  • Contribute to budget planning and budget management related to clinical development activities aligned with the IPT goals

  • Provide clinical development input and maintain alignment with the CNS Drug Delivery IPT and GDNF IPT development plans

  • Contribute to development and execution of the clinical strategy across GDNF and other CNS programs, ensuring that the overall scientific and medical content of each clinical study is scientifically rigorous, cost-effective sound and designed for success

  • Proactively work to identify clinical risks and implement risk mitigation strategies for complex gene therapy studies

  • Provide input to CDP development, in line with the Target Product Profile (TPP), for successful global regulatory approvals and market access

  • Partner cross-functional colleagues (including Clinical Operations, Medical Affairs, Pharmacovigiliance, Regulatory, Commercial, Nonclinical, Drug Delivery and CMC) to design, execute and report clinical trials

  • Partner with Clinical Operations to co-chair the IPT CST to oversee, execute and deliver the end-to-end clinical development strategy in alignement with the overall product strategy and objectives

  • Provide clinical development input as a member of the IPT Brand Subteam

  • Manage the creation and maintenance of critical study documents assigned to Clinical Development (e.g., Clinical Study Protocols (CSPs), Investigator's Brochures (IB), Informed Consent Forms (ICF), Risk-Based Medical Monitoring Plan, Clinical Study Reports (CSRs), and other key regulatory documents) with high quality and consistency with CDP, TPP and AskBio SOPs

  • Partner with Pharmacovigilance and Safety colleagues to provide continuous evaluation of drug safety profile, including safety monitoring of clinical studies and signal detection from post-marketing surveillance. May serve as a core member of the Safety Management Team (SMT)

  • Lead the GDNF Clinical Development team during interactions regarding drug development, safety, marketing, regulatory filing, and other aspects of a CNS gene therapy product life cycle

  • As the neurology medical expert, participate in interactions with external stakeholders (e.g., regulatory authorities, KOLs, Data Monitoring Committee (DMC), advisory boards, patient advocacy groups)

  • Work collaboratively with Medical Affairs to prepare and present abstracts, manuscripts and presentations for external meetings and publications

  • May support technical due diligence in Business Development & Licensing (BD&L) activities

Minimum Requirements

  • MD, DO or equivalent (based on the current World Directory of Medical Schools), in addition to Neurology residency training

  • At least 10 years of clinical development experience in an industry environment spanning Phases I through III/IV

  • Strong track record and demonstrated excellence in IND/NDA/BLA submissions and approvals

  • Advanced clinical training, expertise and clinical research experience in a medical/scientific area, preferably with a neurology focus

  • In-depth knowledge of ICH-GCP, clinical trial design, biostatistics, and regulatory framework for global strategy development

  • Demonstrated ability to establish strong scientific partnership with internal and external key stakeholders

  • Demonstrated strong leadership and effective communication skills with a documented record of delivering high quality projects/submissions in a global matrix environment in pharmaceutical or biotech industry or trial conduct in academia or clinical CRO is required

  • Firsthand experience in organizing and managing scientific or clinical advisory boards

  • Experience working with Patient Advocay Groups and other external stakeholders

  • Demonstrated experience with direct line management; overseeing team performance, fostering professional development, driving clinical development excellence within the organization

Preferred Education, Experience and Skills

  • Advanced knowledge in gene therapy drug development, training or experience in neurosciences with the capability to innovate in clinical development study designs that provide robust clinical evidence to internal decision-makers and regulatory agencies

  • Movement disorders fellowship training with clinical research experience

  • Experience with radiographic evaluation of neurologic disease and biomarker development

AskBio Inc. (AskBio) is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State or local laws. All employment decisions are based on valid jobrelated requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening by calling us at (919) 561-6210 or sending us an email at careers@askbio.com.

Agencies: Please do not contact any employee at AskBio about this requisition. Any resume submitted by a recruitment agency to any employee at AskBio, through any medium, will be deemed the sole property of AskBio unless the agency was engaged by AskBio Talent Acquisition team to recruit for that position. All agencies must have a prior executed service agreement with AskBio prior to any search engagement. If a candidate who was submitted outside of the AskBio agency process is hired by AskBio, no fee or payment of any kind will be paid to the agency.