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Vice President Digital Strategy Jobs (NOW HIRING)

Iberdrola

VP - Digital Strategy & Cust Exp

Boston, MA · On-site

The role involves strategic collaboration and providing specialist digital and CX consultancy to company leaders, aiming to enhance key business performance indicators. Key responsibilities include ...

SS&C

VP Digital Marketing

Braintree, MA · Hybrid

You will set the strategy and scale the capabilities that drive demand and acceleratepipeline. This role sits as a peer to the VP, Marketing Technology & Operations. Digital Marketing owns the demand ...

SS&C

VP Digital Marketing

New York, NY · Hybrid

You will set the strategy and scale the capabilities that drive demand and acceleratepipeline. This role sits as a peer to the VP, Marketing Technology & Operations. Digital Marketing owns the demand ...

Moore

Associate Director, Digital Strategy

Lanham, MD · Remote

The Associate Director of Digital Strategy will provide strategy guidance for assigned clients and support the VP Digital Strategy in new business development and thought leadership efforts. Moore is ...

The Harrison Rush Group

Vice President

Manhattan, NY · On-site

Investment Banking Vice President | Digital Infrastructure Location: New York, NY or Chicago, IL ... You will bridge the gap between high-level strategy and tactical execution, ensuring that the ...

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$93.5K

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How much do vice president digital strategy jobs pay per year?

As of Jul 15, 2026, the average yearly pay for vice president digital strategy in the United States is $195,377.00, according to ZipRecruiter salary data. Most workers in this role earn between $155,500.00 and $231,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Vice President of Digital Strategy, and why are they important?

To thrive as a Vice President of Digital Strategy, you need deep expertise in digital marketing, business analytics, and strategic planning, typically supported by a relevant degree and extensive leadership experience. Familiarity with digital analytics platforms (such as Google Analytics), CRM systems, and marketing automation tools is crucial, along with knowledge of emerging digital technologies. Exceptional communication, visionary leadership, and change management skills set standout candidates apart in this role. These abilities are vital for driving transformative digital initiatives that align with business objectives and deliver measurable results.

How does a Vice President of Digital Strategy typically collaborate with other departments to drive business objectives?

A Vice President of Digital Strategy frequently partners with marketing, IT, product development, and executive leadership to align digital initiatives with overall business goals. This collaboration involves setting digital priorities, integrating new technologies, and ensuring consistent messaging across channels. Cross-functional teamwork is essential to identify opportunities, troubleshoot challenges, and measure the impact of digital strategies on organizational performance. Regular meetings and strategic planning sessions are common, making strong communication and leadership skills crucial for success in this role.

What does a Vice President of Digital Strategy do?

A Vice President of Digital Strategy is responsible for leading and overseeing an organization's digital initiatives, including the development and execution of strategies to enhance online presence, drive digital transformation, and achieve business objectives through technology. They collaborate with various departments to ensure alignment with overall business goals, analyze digital market trends, and identify new opportunities for growth. This role often involves managing digital marketing campaigns, overseeing website and app development, and ensuring optimal customer experience across digital platforms. The VP of Digital Strategy also measures the effectiveness of digital initiatives and adjusts strategies based on data-driven insights.
What cities are hiring for Vice President Digital Strategy jobs? Cities with the most Vice President Digital Strategy job openings:
What are the most commonly searched types of Digital Strategy jobs? The most popular types of Digital Strategy jobs are:
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Vice President Digital Strategy jobs near you
Infographic showing various Vice President Digital Strategy job openings in the United States as of July 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $195,377 per year, or $93.9 per hour.

VP - Digital Strategy & Cust Exp

Iberdrola

Boston, MA • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 4 days ago

Job description

The base salary range for this position is dependent upon experience and location, ranging from: $219,000 - $274,000
What We Offer:
  • Competitive benefits and growth opportunities
  • Generous performance-based bonuses
  • 12% 401(k) match
  • Comprehensive health, dental, and vision insurance
  • Tuition reimbursement
  • Professional development and clear career-advancement pathways

For more information, please visit: Benefits - Avangrid
Job Summary:
This role leads the digital product and customer experience organization, in addition to IT digital solutions, big data, and customer communications functions. It is responsible for leading the entire customer experience lifecycle, from generating insights to product and communication development, implementation, and operational ownership. The goal is to deliver best-in-class customer, employee, and digital experiences while improving operational efficiency for the Network operating companies. A combination of senior leadership, as well as in-depth technical knowledge in the related areas is required, with the ability to balance multiple projects, and dependencies. Advanced analytical, project management, digital vision, technology, big data, marketing, and customer communications skills are required.
The role involves strategic collaboration and providing specialist digital and CX consultancy to company leaders, aiming to enhance key business performance indicators. Key responsibilities include evaluating opportunities from emerging digital technologies, communication tactics, data science, and digital business models. The role also focuses on developing valuable external relationships with vendors, industry partners, and analysts, while acting as a thought leader for Avangrid Networks' digital future. Additionally, this role is responsible for building digital and customer experience (CX) fluency across the organization and leading the development of customer-centric capabilities essential for business transformation.
Key Responsibilities:
  • Lead the Digital and CX CoE function with both business and IT digital teams along with CX and Customer Communications.
  • Design, develop, and implement the digital transformation roadmap and customer journeys.
  • Develop and implement strategy to optimize the customer experience.
  • Develop, understand, and implement comprehensive customer research programs across Avangrid Networks.
  • Be the executive leader for Digital across the Avangrid Networks companies by providing consultation and strategic oversight to the leadership team.
  • Own all digital platforms across the Networks operating companies at a leadership level.
  • Develop comprehensive action plans based on customer satisfaction plans to identify customer gaps and identify solutions to fill.
  • Develop and implement all Avangrid Networks customer communications.
  • Develop and implement customer marketing strategy of customer facing products, programs, and self-service offerings.
  • Lead the IT digital and big data teams, and collaborate with trade organizations and industry peers to identify new digital technology which improves customer experience/satisfaction while delivering cost efficiency.
  • Lead the customer communications team to drive a proactive communication strategy across the operating companies.
  • Implement comprehensive customer service quality programs cross-functionally at every Avangrid networks company, compliant with state regulatory rules in CT, MA, ME, NY.
  • Develop and implement performance reporting on progress to Customer Service targets.
  • Coordinate and collaborate across Iberdrola globally in relevant business areas and as part of the Global Practice Group.
  • Evaluate Disruptive and Technological landscapes, understanding the opportunities and threats created and translate this into a digital strategy that grows value for the company.

Required Qualifications:
  • Bachelor's Degree required. (Master's Degree preferred)
  • Minimum of 15 years relevant experience preferred or equivalent work experience.
  • Executive experience in the area or at a related one.
  • Expert technical knowledge of core digital technologies, solutions, and partner opportunities.
  • Executive experience with digital transformation implementation methodologies such as Agile, scrum, and continuous integration.
  • Technical knowledge of core customer operations functions (billing, remittance, collections, contact center, digital), customer research techniques, customer communications, project management, budgeting, and compliance.
  • Formal regulatory experience.

Preferred Qualifications:
  • Expert at the development of cross-business digital and CX transformation.
  • Expert at leading a combination of both business and technical skills across a large enterprise organization.
  • Able to lead and motivate a diverse team of professionals.
  • Able to work with all levels of management to produce exceptional results on time and on budget.
  • Able to work cross-functionally and globally within Iberdrola.
  • Knowledge of Digital technologies and best application to our customers.
  • Demonstrated exceptional analytical, project management, and communication skills.
  • Experienced in the application of customer research techniques to drive optimal customer experiences.
  • Knowledge of electric and gas operations.
  • Knowledge of financial budgeting, compliance reporting, and performance management.
  • Knowledge of customer communication strategies, techniques, and costs.
  • Proven ability to work within a matrix environment, including nationally and globally dispersed teams.
  • Senior level Customer Experience or Digital professional with a proven track record of success managing complex multi-disciplined teams.

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Company:
AVANGRID SERVICE COMPANY
Mobility Information
Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.
At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.
If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at careers@avangrid.com.
Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions. This does not include those that will work for Avangrid Power.
Avangrid employees may also be assigned a NERC Reliability Standards compliance role supporting Critical Infrastructure Protection (CIP) and/or Operations and Planning (O&P) responsibilities. This is applicable to employees that will work in electric transmission, operations, and cyber security business areas in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate business areas. NERC Reliability Standards compliance roles and responsibilities may include additional access protections, training, audit engagement, and required evidence retention, and will be communicated by the employee's management.
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