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Veterinary Receptionist Jobs in Rochester, NY (NOW HIRING)

2TouchPOS

Receptionist

Webster, NY · On-site

$14.50 - $19/hr

The mission of the receptionist role in Xenios is to provide exceptional front desk and administrative support, while upholding the company's values and fostering a positive and efficient work ...

Kenrick Corporation

Receptionist

Rochester, NY · On-site

$16 - $17/hr

RECEPTIONIST PROPERTY: Hidden Valley Homeowners Association, Inc. 199 Hidden Valley Rd, Rochester, NY 14624 (306 townhomes) JOB TITLE: Receptionist REPORT TO: Clubhouse Director, Property Manager ...

Kenrick Corporation

Receptionist

Rochester, NY · On-site

$16 - $17/hr

RECEPTIONIST PROPERTY: Hidden Valley Homeowners Association, Inc. 199 Hidden Valley Rd, Rochester, NY 14624 (306 townhomes) JOB TITLE: Receptionist REPORT TO: Clubhouse Director, Property Manager ...

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All JobsVeterinary Receptionist JobsVeterinary Receptionist Jobs in Rochester, NY

Veterinary Receptionist information

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How much do veterinary receptionist jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for veterinary receptionist in Rochester, NY is $15.61, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $17.07 per hour, depending on experience, location, and employer.

What does a receptionist do at a vet?

A veterinary receptionist manages client communication, schedules appointments, and handles administrative tasks such as billing and record-keeping. They often use computer software to update patient information and coordinate with veterinary staff to ensure smooth clinic operations.

How hard is it to be a vet receptionist?

Being a veterinary receptionist involves managing client communication, scheduling appointments, and handling administrative tasks in a fast-paced environment. It requires good organizational skills, attention to detail, and the ability to work with pet owners and staff, often during extended hours or weekends. While it can be challenging, it is generally considered an entry-level position with on-the-job training available.

What are the key skills and qualifications needed to thrive as a Veterinary Receptionist, and why are they important?

To thrive as a Veterinary Receptionist, you need strong organizational skills, attention to detail, and basic knowledge of animal care, often supported by a high school diploma or equivalent. Familiarity with veterinary practice management software, appointment scheduling systems, and multi-line phone systems is typically required. Exceptional customer service, empathy, and the ability to remain calm under pressure are vital soft skills for this role. These skills ensure efficient clinic operations, positive client experiences, and effective communication between pet owners and veterinary staff.

How to become a vet receptionist with no experience?

Veterinary receptionists typically need strong communication and organizational skills; no formal experience is required, but familiarity with office software and basic animal care knowledge can be helpful. Entry-level positions often provide on-the-job training, and obtaining a high school diploma or equivalent is usually sufficient to start. Certifications in customer service or animal handling can improve job prospects.

What do I need to become a veterinary receptionist?

To become a veterinary receptionist, you typically need a high school diploma or equivalent, strong communication and organizational skills, and experience with basic computer programs like scheduling or billing software. Customer service skills and the ability to handle multiple tasks in a fast-paced environment are also important.

What are some common challenges faced by veterinary receptionists, and how can they be managed effectively?

Veterinary receptionists often manage a fast-paced environment where they juggle appointment scheduling, client inquiries, and emergency situations. One of the main challenges is handling distressed pet owners while maintaining professionalism and empathy. Effective communication, strong organizational skills, and the ability to prioritize tasks are key to managing these demands. Building good relationships with the veterinary team also helps, as it ensures smooth information flow and better client support.

What is the difference between Veterinary Receptionist vs Veterinary Technician?

AspectVeterinary ReceptionistVeterinary Technician
CredentialsHigh school diploma or equivalent; on-the-job trainingAssociate degree in veterinary technology; certification often required
Work EnvironmentFront desk, client interaction, administrative tasksClinical setting, assisting with medical procedures
Employer & Industry UsageVeterinary clinics, animal hospitalsVeterinary clinics, animal hospitals, research facilities

The main difference is that Veterinary Receptionists handle client communication and administrative duties, while Veterinary Technicians perform medical tasks and assist veterinarians. Both roles are essential in veterinary practices but focus on different aspects of animal care and client service.

What Does a Veterinary Receptionist Do?

A Veterinary Receptionist does the administrative tasks in a vet office. Their responsibilities include checking in pets at the front desk, getting information from owners, and maintaining pet records. Unlike other Receptionist’s jobs, a Veterinary Receptionist will also provide basic care to the animals that are in the clinic. If the practice offers pet boarding services, Veterinary Receptionist duties may include providing food and water for the animals during the day or walking dogs that need exercise during their stay.

What are veterinary receptionists?

Veterinary receptionists are front-desk professionals who manage the administrative tasks in a veterinary clinic or animal hospital. They greet clients, schedule appointments, handle phone calls, manage patient records, and often process payments. Their role is essential for keeping the clinic organized and ensuring smooth communication between pet owners and veterinary staff. Veterinary receptionists also provide basic information to clients and help create a welcoming environment for both pets and their owners.
More about Veterinary Receptionist jobs
What are the most commonly searched types of Veterinary Receptionist jobs in Rochester, NY? The most popular types of Veterinary Receptionist jobs in Rochester, NY are:
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What cities near Rochester, NY are hiring for Veterinary Receptionist jobs? Cities near Rochester, NY with the most Veterinary Receptionist job openings:
Veterinary Receptionist jobs near you
Receptionist

Receptionist

2TouchPOS

Webster, NY • On-site

$14.50 - $19/hr

Full-time

Posted 28 days ago

Job description

2touch, a rapidly growing point of sale company turned payment facilitator, is seeking dynamic individuals who thrive in a challenging culture of performance. With a strong focus on meeting customer and employee needs, 2touch fosters exceptional relationships while driving innovation. Join our team and be part of a company that combines growth, excellence, and a supportive environment to achieve remarkable success in the world of payment facilitation.
The mission of the receptionist role in Xenios is to provide exceptional front desk and administrative support, while upholding the company's values and fostering a positive and efficient work environment. The receptionist serves as the first point of contact for visitors, clients, and employees, ensuring their needs are met promptly and professionally. By maintaining a welcoming and organized reception area, the receptionist contributes to Xenios's reputation for professionalism and reliability. The mission also includes facilitating smooth communication within the organization, coordinating appointments and meetings, and handling administrative tasks with precision and confidentiality. Through their dedication to the role's mission, the receptionist plays a vital part in supporting Xenios's success in the payment processing industry.
The outcomes for this role are:
1. Efficiently manages the front desk area, promptly attending to incoming calls, emails, and visitors with professionalism and courtesy.
2. Demonstrates effective communication skills while interacting with both internal staff and external visitors, maintaining a professional demeanor and ensuring clear and friendly communication.
3. Provides reliable administrative support by managing incoming and outgoing mail, scheduling appointments and meetings, and maintaining office supplies, contributing to the smooth operation of the office.
4. Assists visitors to the company by offering directions, informing the appropriate staff members of their arrival, and ensuring a comfortable waiting area.
5. Serves as an internal coordinator, facilitating communication between different departments or employees by relaying messages, scheduling meetings, and assisting with interdepartmental coordination.
6. Demonstrates strong organization and time management skills, effectively multitasking and prioritizing responsibilities to meet deadlines and ensure efficient workflow.
7. Upholds professionalism and discretion, handling sensitive information with integrity and maintaining confidentiality to earn the trust of colleagues and the company.

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