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Veterinary Receptionist Jobs in Rochester, NY (NOW HIRING)

Aaron Manor

Receptionist

Fairport, NY · On-site

$15 - $19.75/hr

Receptionist Position We are seeking a motivated customer service driven individual to join our reception team. This is a per-diem position, 10-15 hours per week on evenings, weekends and holidays.

University Eye Specialists P C

Receptionist

Batavia, NY · On-site

$17/hr

Our medical receptionist will greet patients, activate patient files, and move patients through a pre-determined schedule of appointments providing an outstanding experience for our patients Medical ...

University Eye Specialists P C

Receptionist

Batavia, NY · On-site

$17/hr

Our medical receptionist will greet patients, activate patient files, and move patients through a pre-determined schedule of appointments providing an outstanding experience for our patients Medical ...

Skip's Custom Flooring Inc

Receptionist

Canandaigua, NY · On-site

$15.50 - $17/hr

Receptionist Responsibilities: * Greet clients and visitors with a positive, helpful attitude. * Assisting clients in finding their way around the showroom. * Announcing clients as necessary.

Skips Custom Flooring Inc

Receptionist

Canandaigua, NY · On-site

$15.50 - $17/hr

Receptionist Responsibilities: * Greet clients and visitors with a positive, helpful attitude. * Assisting clients in finding their way around the showroom. * Announcing clients as necessary.

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How much do veterinary receptionist jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for veterinary receptionist in Rochester, NY is $15.61, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $17.07 per hour, depending on experience, location, and employer.

What is a veterinary receptionist?

Veterinary receptionists are front-desk professionals who manage the administrative tasks in a veterinary clinic or animal hospital. They greet clients, schedule appointments, handle phone calls, manage patient records, and often process payments. Their role is essential for keeping the clinic organized and ensuring smooth communication between pet owners and veterinary staff. Veterinary receptionists also provide basic information to clients and help create a welcoming environment for both pets and their owners.

What does a veterinary receptionist do?

A Veterinary Receptionist does the administrative tasks in a vet office. Their responsibilities include checking in pets at the front desk, getting information from owners, and maintaining pet records. Unlike other Receptionist’s jobs, a Veterinary Receptionist will also provide basic care to the animals that are in the clinic. If the practice offers pet boarding services, Veterinary Receptionist duties may include providing food and water for the animals during the day or walking dogs that need exercise during their stay.

What are the key skills and qualifications needed to thrive as a veterinary receptionist?

To thrive as a Veterinary Receptionist, you need strong organizational skills, attention to detail, and basic knowledge of animal care, often supported by a high school diploma or equivalent. Familiarity with veterinary practice management software, appointment scheduling systems, and multi-line phone systems is typically required. Exceptional customer service, empathy, and the ability to remain calm under pressure are vital soft skills for this role. These skills ensure efficient clinic operations, positive client experiences, and effective communication between pet owners and veterinary staff.

What are some common challenges faced by veterinary receptionists, and how can they be managed effectively?

Veterinary receptionists often manage a fast-paced environment where they juggle appointment scheduling, client inquiries, and emergency situations. One of the main challenges is handling distressed pet owners while maintaining professionalism and empathy. Effective communication, strong organizational skills, and the ability to prioritize tasks are key to managing these demands. Building good relationships with the veterinary team also helps, as it ensures smooth information flow and better client support.

What is the difference between Veterinary Receptionist vs Veterinary Technician?

AspectVeterinary ReceptionistVeterinary Technician
CredentialsHigh school diploma or equivalent; on-the-job trainingAssociate degree in veterinary technology; certification often required
Work EnvironmentFront desk, client interaction, administrative tasksClinical setting, assisting with medical procedures
Employer & Industry UsageVeterinary clinics, animal hospitalsVeterinary clinics, animal hospitals, research facilities

The main difference is that Veterinary Receptionists handle client communication and administrative duties, while Veterinary Technicians perform medical tasks and assist veterinarians. Both roles are essential in veterinary practices but focus on different aspects of animal care and client service.

Do veterinary receptionists need a degree?

Veterinary receptionists typically do not need a formal degree but should have a high school diploma or equivalent. Strong communication skills, organization, and familiarity with veterinary software are important for the role. Some employers may prefer candidates with experience or certifications in customer service or animal care.
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The most popular types of Veterinary Receptionist jobs in Rochester, NY are:

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Veterinary Receptionist jobs near you
Infographic showing various Veterinary Receptionist job openings in Rochester, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $32,467 per year, or $15.6 per hour.

Veterinary Receptionist

Henrietta, NY

Veterinary Practice Partners
Veterinary Services • 10K+ employees

6.3

Company rating: 6.3 out of 10

Based on 178 frontline employees who took The Breakroom Quiz

23rd of 52 rated veterinary

People enjoy working here

Recommended by students

Recommended by parents

Learn more about Veterinary Practice Partnersexternal

$18 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Job description

Receptionist

Ark Veterinary Hospital and Urgent Care is hiring a full-time Front-Desk Receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect

As you join our mission, expect to be supported in your work and home life with:

  • A comprehensive benefits package, including medical, dental, and vision insurance
  • Paid time off and a 401(k) plan for full-time employees
  • Professional development opportunities
  • Employee pet discount because we know your pets are family, too!

Salary: $18.00 - $20.00 per hour, determined by the candidate's skills, experience, and qualifications.

Schedule: This is a full-time position. The hospital is open 7 days a week. Monday - Saturday 8 am - 8 pm, and Sunday 9 am - 8 pm. Rotating weekends and some closing shifts (8 pm), along with some holidays (10 am - 6 pm). Option to work three long shifts and one short shift to reach 40 hours, allowing for three days off each week.

Key Responsibilities: 

  • Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
  • Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
  • Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
  • Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
  • Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

  • Previous experience as a veterinary receptionist is required.
  • Strong organizational and multitasking skills
  • Ability to maintain a calm, professional, and positive demeanor

About Ark Veterinary Hospital and Urgent Care

Ark Veterinary Hospital & Urgent Care has been a trusted part of the Henrietta and Rochester communities since 2018, offering top-quality care for dogs, cats, and exotic pets. Founded by Dr. Christina Seidel, our hospital provides both general veterinary services and urgent care, making us one of the few exotic urgent care centers in the area. We are dedicated to exceptional patient care, community involvement, and supporting local shelters through spay/neuter services and veterinary care.

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