ZipRecruiter

Log In

1

Veterinary Receptionist Jobs in Rochester, NY (NOW HIRING)

Vetcor

Veterinary Receptionist

Canandaigua, NY

$16 - $17.50/hr

Veterinary Receptionist * Status: Full-Time * Salary: $16-$17.50 per hour * Schedule: Monday through Friday with occasional Saturdays Benefits Highlights * Financial Rewards that Grow with You:

Cobb's Hill Manor

RECEPTIONIST

Rochester, NY · On-site

$15.50 - $20.50/hr

As a Receptionist, you will be the first point of contact for our clients and visitors, and you will play a crucial role in creating a positive first impression of our organization. Your primary ...

next page

Showing results 1-20

All JobsVeterinary Receptionist JobsVeterinary Receptionist Jobs in Rochester, NY

Veterinary Receptionist information

See Rochester, NY salary details

$9

$15

$19

How much do veterinary receptionist jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for veterinary receptionist in Rochester, NY is $15.61, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $17.07 per hour, depending on experience, location, and employer.

What does a receptionist do at a vet?

A veterinary receptionist manages client communication, schedules appointments, and handles administrative tasks such as billing and record-keeping. They often use computer software to update patient information and coordinate with veterinary staff to ensure smooth clinic operations.

How hard is it to be a vet receptionist?

Being a veterinary receptionist involves managing client communication, scheduling appointments, and handling administrative tasks in a fast-paced environment. It requires good organizational skills, attention to detail, and the ability to work with pet owners and staff, often during extended hours or weekends. While it can be challenging, it is generally considered an entry-level position with on-the-job training available.

What are the key skills and qualifications needed to thrive as a Veterinary Receptionist, and why are they important?

To thrive as a Veterinary Receptionist, you need strong organizational skills, attention to detail, and basic knowledge of animal care, often supported by a high school diploma or equivalent. Familiarity with veterinary practice management software, appointment scheduling systems, and multi-line phone systems is typically required. Exceptional customer service, empathy, and the ability to remain calm under pressure are vital soft skills for this role. These skills ensure efficient clinic operations, positive client experiences, and effective communication between pet owners and veterinary staff.

How to become a vet receptionist with no experience?

Veterinary receptionists typically need strong communication and organizational skills; no formal experience is required, but familiarity with office software and basic animal care knowledge can be helpful. Entry-level positions often provide on-the-job training, and obtaining a high school diploma or equivalent is usually sufficient to start. Certifications in customer service or animal handling can improve job prospects.

What do I need to become a veterinary receptionist?

To become a veterinary receptionist, you typically need a high school diploma or equivalent, strong communication and organizational skills, and experience with basic computer programs like scheduling or billing software. Customer service skills and the ability to handle multiple tasks in a fast-paced environment are also important.

What are some common challenges faced by veterinary receptionists, and how can they be managed effectively?

Veterinary receptionists often manage a fast-paced environment where they juggle appointment scheduling, client inquiries, and emergency situations. One of the main challenges is handling distressed pet owners while maintaining professionalism and empathy. Effective communication, strong organizational skills, and the ability to prioritize tasks are key to managing these demands. Building good relationships with the veterinary team also helps, as it ensures smooth information flow and better client support.

What is the difference between Veterinary Receptionist vs Veterinary Technician?

AspectVeterinary ReceptionistVeterinary Technician
CredentialsHigh school diploma or equivalent; on-the-job trainingAssociate degree in veterinary technology; certification often required
Work EnvironmentFront desk, client interaction, administrative tasksClinical setting, assisting with medical procedures
Employer & Industry UsageVeterinary clinics, animal hospitalsVeterinary clinics, animal hospitals, research facilities

The main difference is that Veterinary Receptionists handle client communication and administrative duties, while Veterinary Technicians perform medical tasks and assist veterinarians. Both roles are essential in veterinary practices but focus on different aspects of animal care and client service.

What Does a Veterinary Receptionist Do?

A Veterinary Receptionist does the administrative tasks in a vet office. Their responsibilities include checking in pets at the front desk, getting information from owners, and maintaining pet records. Unlike other Receptionist’s jobs, a Veterinary Receptionist will also provide basic care to the animals that are in the clinic. If the practice offers pet boarding services, Veterinary Receptionist duties may include providing food and water for the animals during the day or walking dogs that need exercise during their stay.

What are veterinary receptionists?

Veterinary receptionists are front-desk professionals who manage the administrative tasks in a veterinary clinic or animal hospital. They greet clients, schedule appointments, handle phone calls, manage patient records, and often process payments. Their role is essential for keeping the clinic organized and ensuring smooth communication between pet owners and veterinary staff. Veterinary receptionists also provide basic information to clients and help create a welcoming environment for both pets and their owners.
More about Veterinary Receptionist jobs
What are the most commonly searched types of Veterinary Receptionist jobs in Rochester, NY? The most popular types of Veterinary Receptionist jobs in Rochester, NY are:
What are popular job titles related to Veterinary Receptionist jobs in Rochester, NY? For Veterinary Receptionist jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Veterinary Receptionist jobs in Rochester, NY look for? The top searched job categories for Veterinary Receptionist jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Veterinary Receptionist jobs? Cities near Rochester, NY with the most Veterinary Receptionist job openings:
Veterinary Receptionist jobs near you
Veterinary Receptionist

Veterinary Receptionist

Finger Lakes Animal Hospital

Canandaigua, NY • On-site

$16 - $17.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Job description

Who we are
Finger Lakes Animal Hospital is Hiring a Veterinary Receptionist!
Position Details
  • Role: Veterinary Receptionist
  • Status: Full-Time
  • Salary: $16-$17.50 per hour
  • Schedule: Monday through Friday with occasional Saturdays

Benefits Highlights
  • Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses
  • Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee discounts
  • Professional Growth & Recognition: Quarterly team bonuses, professional development opportunities, continuing education allowance, and uniform allowance
  • Lifestyle Perks You'll Appreciate: Six paid holidays and an Employee Assistance Program

Looking for a Veterinary Receptionist Role Where You Can Enjoy True Work-Life Balance?
Finger Lakes Animal Hospital is seeking a Veterinary Receptionist to join our outstanding team. If you're looking for a practice that values exceptional patient care, outstanding client service, predictable schedules, and actual lunch breaks, we'd love to meet you.
At Finger Lakes Animal Hospital, we believe in a "better together" philosophy. We recognize that every team member brings unique strengths and perspectives to our hospital, and we are committed to creating a supportive, collaborative environment where everyone can thrive.
Why Our Veterinary Receptionists Love Finger Lakes Animal Hospital
  • Predictable scheduling that supports work-life balance
  • Employee benefits that strengthen both the body and the mind
  • Occasional coffee runs, ice cream parties, and meals on us
  • Dedicated lunch breaks you can actually enjoy
  • A supportive team culture built on collaboration and respect
  • Opportunities for growth, learning, and professional development

What You'll Do
  • Welcome clients and patients with warmth and professionalism
  • Answer phones and assist with appointment scheduling
  • Support patient check-in and check-out processes
  • Process payments and maintain accurate client records
  • Communicate hospital services, policies, and recommendations clearly
  • Provide exceptional customer service to clients and their pets
  • Support daily front desk operations and workflow
  • Help create a positive experience for every client and patient visit

What Our Veterinary Receptionists Bring
  • Positive attitude and team-oriented mindset
  • Excellent communication and customer service skills
  • Compassion for clients, patients, and coworkers
  • Strong organizational and multitasking abilities
  • Attention to detail and commitment to accuracy
  • Willingness to learn, grow, and share knowledge with others
  • Confidence in taking ownership of responsibilities and tasks
  • Ability to remain calm and professional in a fast-paced environment

Benefits You Can't Beat
Financial Benefits
  • A flexible approach to compensation that will reflect your skillset and future performance
  • 401(k) matching & Roth Retirement Savings Plan
  • Flexible Spending Account (full-time only)
  • 529 Savings Plan
  • Tuition Support Program (full-time only)
  • Referral bonus program

Wellness Benefits
  • Health Insurance, including medical, dental, and vision (full-time only)
  • Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
  • Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
  • Sick Time / Paid Time Off
  • Free/discounted lab work for all employee pets
  • Pet discounts on services and products
  • Pet food discount program

Workplace Benefits
  • Quarterly Team Rewards Bonus Program
  • Professional development opportunities
  • Continuing education allowance
  • Uniform allowance

Lifestyle Benefits
  • Six paid holidays (full-time only)
  • Employee Assistance Program
  • Employee discount program

Join Our Team!
Think you're the Veterinary Receptionist we've been searching for? We'd love to meet you. Apply today and discover the difference you can make for pets, clients, and your career at Finger Lakes Animal Hospital!
Diversity, equity, belonging, and inclusion are core values at Finger Lakes Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

Apply