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Veterinary Office Assistant Jobs (NOW HIRING)

Veterinary Receptionist

Dwight, IL · On-site

$14.75 - $17.75/hr

Previous experience as a veterinary receptionist or medical office assistant preferred * Strong organizational and multitasking skills * Ability to maintain a calm, professional, and positive ...

Veterinary Receptionist

Dwight, IL · On-site

$14.75 - $17.75/hr

Previous experience as a veterinary receptionist or medical office assistant preferred * Strong organizational and multitasking skills * Ability to maintain a calm, professional, and positive ...

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Veterinary Office Assistant information

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$9

$18

$25

How much do veterinary office assistant jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for veterinary office assistant in the United States is $18.94, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.15 per hour, depending on experience, location, and employer.

What are Veterinary Office Assistants?

Veterinary Office Assistants are support staff who help veterinary clinics run smoothly by handling administrative and clerical tasks. Their responsibilities typically include greeting clients and their pets, scheduling appointments, managing patient records, handling billing, and assisting veterinarians with basic tasks. They play a crucial role in ensuring a positive experience for pet owners and efficient workflow in the clinic. Good communication skills and a love for animals are essential for this role.

What are some common challenges faced by Veterinary Office Assistants, and how can they be managed on the job?

Veterinary Office Assistants frequently encounter fast-paced environments where multitasking is essential—balancing administrative duties, client communication, and assisting with animal care. Managing the emotional aspects of client interactions, especially during emergencies or difficult visits, can be challenging. Developing strong organizational skills, practicing empathy, and maintaining clear communication with both clients and the veterinary team help manage these demands effectively. Many offices provide on-the-job training and mentorship to support assistants as they adapt to these challenges.

What are the key skills and qualifications needed to thrive as a Veterinary Office Assistant, and why are they important?

To thrive as a Veterinary Office Assistant, you need strong organizational skills, attention to detail, basic knowledge of animal care, and typically a high school diploma or equivalent. Familiarity with veterinary management software, appointment scheduling systems, and office equipment is often required. Excellent customer service, multitasking abilities, and effective communication help you support both clients and veterinary staff. These skills ensure smooth clinic operations, positive client experiences, and efficient care for animal patients.

What is the difference between Veterinary Office Assistant vs Veterinary Technician?

AspectVeterinary Office AssistantVeterinary Technician
CredentialsHigh school diploma or equivalent; on-the-job trainingAssociate degree in veterinary technology; certification often required
Work EnvironmentFront office, administrative tasks, client communicationClinical setting, assisting veterinarians with medical procedures
Job ResponsibilitiesScheduling appointments, billing, client communicationPerforming lab work, assisting in surgeries, administering medications

The Veterinary Office Assistant primarily handles administrative and client-facing tasks in a veterinary practice, while the Veterinary Technician is more involved in medical and technical duties. Both roles are essential but differ in credentials, responsibilities, and daily work environment.

More about Veterinary Office Assistant jobs
What cities are hiring for Veterinary Office Assistant jobs? Cities with the most Veterinary Office Assistant job openings:
What are the most commonly searched types of Veterinary Office jobs? The most popular types of Veterinary Office jobs are:
What states have the most Veterinary Office Assistant jobs? States with the most job openings for Veterinary Office Assistant jobs include:
Infographic showing various Veterinary Office Assistant job openings in the United States as of June 2026, with employment types broken down into 4% As Needed, 26% Full Time, and 70% Part Time. Highlights an 91% Physical, 4% Hybrid, and 5% Remote job distribution, with an average salary of $39,385 per year, or $18.9 per hour.
Veterinary Receptionist

$22 - $27/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago


Job description

Seven Hills Veterinary Hospital is seeking an empathetic and customer service-focused professional to join our growing family as a Client Care Representative.  
 
Our progressive, multi-doctor practice has been helping pets in the Diamond Heights neighborhood in San Francisco since 2009. At Seven Hills Veterinary Hospital, our veterinary team is dedicated and well-trained, with a focus on client education to enhance the well-being of their furry family members. Being a Client Care Representative in a veterinary office takes a special person who loves helping humans and animals alike. You ensure our clients feel welcome, safe, and comfortable and are the first and last impression of our hospital. Our Client Care Representatives are invaluable hospital team members, and we treat them that way.   
 
Essential Functions and Responsibilities:  
  • Deliver exceptional customer service to pet owners in a polite and timely manner, both in person and over the phone
  • Admit patients: ensuring that the patient is weighed, and all information is current
  • Schedule and confirm appointments, record keeping, and organization, and provide estimates and invoices for payment
  • Process financial transactions accurately
  • Respond with compassion and empathy in stressful and emotional situations
  • Maintain a clean, stocked lobby and front office area
  • Educate clients on wellness plans, food, and products sold in the waiting room
  • Communicate effectively and efficiently with the Nursing and Vet Team
  • Perform opening and closing procedures, end-of-day reports, and deposits
  • Data Entry: records, client questionnaires, referral information, etc.
  • Distribute mail
  • Ensure that referral letters and lab results go to the corresponding veterinarians
  • Opportunities to learn Veterinary Assistant skills if desired  
 Skills and Qualifications:  
  • One-year minimum experience in a veterinary practice preferred but not required
  • Minimum two years of customer service experience required (retail, food and beverage, etc.)
  • Familiarity with EVet hospital software preferred
  • Computer experience (email usage, word/excel) required for using front desk equipment (such as fax machine, credit card machine, copy machine, and postage meter)
  • Must possess basic math skills to determine proper deposits and process payments utilizing credit card and check terminal
  • Knowledge of veterinary terminology, situational understanding, and successfully communicating these situations with clients and the veterinary team.
  • Ability to determine the difference between an emergency and a routine office visit
  • Excellent communication skills with clients and team members
  • Proficient with time management, ability to problem solve, learn, and handle multiple tasks
  • Enthusiastic team player with a patient, friendly, and positive professional attitude
 Benefits and Perks: 
  • Complimentary Short Term Disability
  • Complimentary Life Insurance; with options to purchase additional voluntary benefits for self or family 
  • Company Sponsored Employee Assistance Program (Headspace)
  • 401K with 100% company match up to 3% and 4% company match for your 5% of contributions, eligible after 6 months of employment
  • Florida Blue Insurance Plans with 3 tiered options; Kaiser for CA Residents
  • Flexible Spending Account,  Health Savings Account or Health Reimbursement Account  options 
  • United Healthcare Dental Insurance; includes a 100% paid premium option for team members
  • United Healthcare Vision Insurance options
  • Long Term Disability option (paid for by employee)
  • Progyny-Fertility and Family Building Support
  • Team Member Discounts for Pet Care
  • Paid time off-inclusive of sick, personal, and vacation
  • Digital Musculoskeletal Support
  • Referral Bonus Program
  • DailyPay on Demand
We offer competitive salaries, range is $22-27/hour based on skills and experience.  
 
Come thrive in an environment that encourages learning and continued growth within the profession and become the bridge between pet owners and patient care!  
 
We are a proud United Veterinary Care Partner hospital. United Veterinary Care supports the unique culture and individuality of each partner hospital while empowering the hospital teams in their care for patients. One of our goals is to support our community of hospitals in creating sustainable, fulfilling careers in a profession we love. Â