ZipRecruiter

Log In

1

Verizon Wireless Call Center Jobs (NOW HIRING)

JH Cellular

Wireless Zone Telesales Position

Naples, FL · On-site

$40K - $55K/yr

Vision insurance Wireless Sales Consultant (Telesales) | Wireless Zone | Authorized Verizon ... of sales, call center, or customer-facing experience preferred * Comfortable on the phone ...

JH Cellular

Wireless Zone Telesales Position

Venice, FL · On-site

$40K - $55K/yr

Vision insurance Wireless Sales Consultant (Telesales) | Wireless Zone | Authorized Verizon ... of sales, call center, or customer-facing experience preferred * Comfortable on the phone ...

next page

Showing results 1-20

All JobsVerizon Wireless Call Center Jobs

Verizon Wireless Call Center information

See salary details

$10

$17

$25

How much do verizon wireless call center jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for verizon wireless call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Verizon Wireless Call Center Representative, and why are they important?

To excel as a Verizon Wireless Call Center Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center telephony, and company-specific software is typically required. Outstanding representatives demonstrate patience, active listening, and a positive attitude when handling customer inquiries and issues. These skills are vital to ensure customer satisfaction, efficient issue resolution, and a positive overall experience with the company.

What is the difference between Verizon Wireless Call Center vs Verizon Wireless Customer Service Representative?

AspectVerizon Wireless Call CenterVerizon Wireless Customer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall center setting, inbound and outbound callsCall center setting, inbound customer inquiries
Employer & IndustryVerizon Wireless, telecommunicationsVerizon Wireless, telecommunications

The Verizon Wireless Call Center and Customer Service Representative roles both operate within the telecommunications industry, often in similar call center environments. The main difference lies in the scope: call center agents handle a broader range of inbound and outbound calls, including technical support and sales, while customer service representatives primarily focus on assisting existing customers with account issues and inquiries. Both roles require similar credentials and training, making them closely related but distinct in daily responsibilities.

What are some common challenges faced by agents in a Verizon Wireless Call Center, and how are they supported in overcoming them?

Agents in a Verizon Wireless Call Center often encounter high call volumes, diverse customer concerns, and the need to quickly adapt to new products or policies. To address these challenges, Verizon provides comprehensive onboarding, ongoing training, and access to knowledge bases. Team leads and supervisors are readily available to offer real-time guidance, and there are regular team meetings to share best practices. Additionally, performance is monitored with constructive feedback to help agents continuously improve and succeed in their roles.

Is it hard to get hired at Verizon Wireless?

Getting hired at Verizon Wireless Call Center can be competitive, as the company often looks for candidates with strong communication skills, customer service experience, and the ability to work in a fast-paced environment. The hiring process typically involves multiple interview stages and assessments, but candidates with relevant experience and a good fit for the role have a fair chance of being selected.

How much do Verizon Wireless employees make?

Verizon Wireless call center employees typically earn an average hourly wage of around $15 to $20, with annual salaries ranging from approximately $30,000 to $45,000 depending on experience and location. Overtime, bonuses, and benefits may also be part of the compensation package. Customer service skills and familiarity with CRM tools are often valued in this role.

Can I work for Verizon from home?

Verizon Wireless call center positions can often be performed remotely, especially for customer service roles, depending on company needs and current policies. These remote jobs typically require a reliable internet connection, a quiet workspace, and sometimes specific technical equipment. Availability of work-from-home options may vary based on the role and location, so it is advisable to check the specific job listing for remote work eligibility.

What does a Verizon Wireless Call Center representative do?

A Verizon Wireless Call Center representative assists customers with their wireless service needs, such as billing inquiries, technical support, account management, and plan changes. They handle incoming calls, resolve issues, and provide information about Verizon’s products and services. Representatives are trained to deliver excellent customer service while troubleshooting problems and ensuring customer satisfaction. They may also process payments, update account information, and escalate complex issues to specialized teams if necessary.

What is the highest paying call center job?

In call centers, supervisory or managerial roles such as Call Center Manager or Operations Manager tend to be the highest paying positions, often earning significantly more than frontline customer service representatives. These roles typically require leadership skills, experience, and sometimes certifications, and may involve overseeing multiple teams or departments.
More about Verizon Wireless Call Center jobs
What cities are hiring for Verizon Wireless Call Center jobs? Cities with the most Verizon Wireless Call Center job openings:
What are the most commonly searched types of Verizon Wireless Call Center jobs? The most popular types of Verizon Wireless Call Center jobs are:
What states have the most Verizon Wireless Call Center jobs? States with the most job openings for Verizon Wireless Call Center jobs include:
What job categories do people searching Verizon Wireless Call Center jobs look for? The top searched job categories for Verizon Wireless Call Center jobs are:
Verizon Wireless Call Center jobs near you
Infographic showing various Verizon Wireless Call Center job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 17% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Verizon Wireless Outside Sales Representative

Your Wireless Inc. - Verizon Wireless Authorized Retailer

Orlando, FL

$100K/yr

Full-time

Re-posted yesterday

Job description

Verizon Wireless Outside Sales Representative
Your Wireless Inc.
Compensation: Up to $100,000 or more based on sales performance
Your Wireless, a trusted partner of Verizon Business Services, is looking for driven, energetic go-getters to join our Business Sales Team in Florida. In this role, you’ll work directly with business owners in your assigned territory, offering Verizon Internet, Wireless, and other business solutions.
We’ll provide comprehensive training, expert guidance, and the tools you need to excel—and your success will be rewarded with one of the most aggressive, uncapped commission plans in the industry.
At Your Wireless, your earning potential is unlimited and your career growth is only limited by your ambition.
What We Offer
  • Uncapped commissions – The sky is the LIMIT!
  • Career growth with 100% of promotions from within.
  • Sales skills that will benefit you for life.
  • A fun, supportive team environment.
  • Access to ongoing mentorship and learning opportunities.
  • All the tools, training, and support you need to thrive.
What You’ll Do
  • Prospect and meet with local business owners to identify needs and present solutions.
  • Manage the entire sales cycle—from first meeting to ongoing account management.
  • Present Verizon products in a professional, consultative manner.
  • Analyze customer needs and recommend tailored solutions.
  • Accurately complete sales paperwork on our iPad-based system.
  • Build and maintain strong customer relationships.
  • Participate in team meetings, training, and workshops.
  • Cold call leads generated from Your Wireless provided campaigns using our CRM tools
What We’re Looking For
  • A winning personality and passion for success.
  • Outside Sales Experience is preferred
  • Ability to work independently and as part of a team.
  • A positive, growth-oriented mindset.
  • Full-time availability
  • Valid driver’s license and reliable vehicle.
  • Willingness to pass a background check.
About Your Wireless
Your Wireless is proud to be the largest minority-owned Verizon Authorized Retailer. Our
diversity and employee-first culture fill our 200+ stores across 17 States with over 400 of the
best wireless experts on earth. Our motto of “Be really, really nice, know your $#%@, and
always find a way,” guides our team to deliver a best-in-class customer experience through
simplicity. We don’t like to complicate things. To learn more about Your Wireless visit www.YourWirelessInc.com

Your Wireless Inc. is an Equal Opportunity Employer and does not discriminate in employment
based on race, color, religion, creed, national origin, ancestry, sex/gender (including pregnancy,
childbirth, breastfeeding/lactation, and related medical conditions), age, disability, genetic
information, sexual orientation, gender identity or expression, citizenship status, military/veteran
status, and any other characteristic under applicable federal, state, or local law.

Apply