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Verizon Account Associate Jobs (NOW HIRING)

Verizon

Account Manager-SMB Sales

Daly City, CA · On-site

At Verizon, we power and empower how people live, work and play by connecting them to what brings ... A degree - Associates or Bachelor's Degree or related certifications/college courses. * Two or more ...

Verizon

Account Manager-SMB Sales

Charlotte, NC · On-site

At Verizon, we power and empower how people live, work and play by connecting them to what brings ... A degree - Associates or Bachelor's Degree or related certifications/college courses. * Two or more ...

Verizon

Account Manager-SMB Sales

Encinitas, CA · On-site

At Verizon, we power and empower how people live, work and play by connecting them to what brings ... A degree - Associates or Bachelor's Degree or related certifications/college courses. * Two or more ...

Verizon

Account Manager-SMB Sales

Charlotte, NC · On-site

At Verizon, we power and empower how people live, work and play by connecting them to what brings ... A degree - Associates or Bachelor's Degree or related certifications/college courses. * Two or more ...

Verizon

Account Manager-SMB Sales

Napa, CA · On-site

At Verizon, we power and empower how people live, work and play by connecting them to what brings ... A degree - Associates or Bachelor's Degree or related certifications/college courses. * Two or more ...

Verizon

Account Manager-SMB Sales

Hayward, CA · On-site

At Verizon, we power and empower how people live, work and play by connecting them to what brings ... A degree - Associates or Bachelor's Degree or related certifications/college courses. * Two or more ...

Verizon

Account Manager-SMB Sales

Arlington, VA · On-site

At Verizon, we power and empower how people live, work and play by connecting them to what brings ... A degree - Associates or Bachelor's Degree or related certifications/college courses. * Two or more ...

Verizon

Account Manager Retail SMB

Stroudsburg, PA · On-site

At Verizon, we power and empower how people live, work and play by connecting them to what brings ... A degree - Associates or Bachelor's Degree or related certifications/college courses. * Outside ...

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All JobsVerizon Account Associate Jobs

Verizon Account Associate information

See salary details

$29.5K

$56.8K

$78K

How much do verizon account associate jobs pay per year?

As of Jun 18, 2026, the average yearly pay for verizon account associate in the United States is $56,814.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $64,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Verizon Account Associates, and how can new hires prepare for them?

Verizon Account Associates often manage a high volume of customer inquiries and are expected to quickly resolve concerns while maintaining excellent service standards. A common challenge is staying up-to-date with Verizon's frequently changing products and promotions, which requires ongoing learning and adaptability. New hires can prepare by familiarizing themselves with Verizon’s offerings, developing strong communication skills, and practicing effective time management to balance multiple tasks. Team collaboration is also essential, as associates regularly coordinate with technical support, sales, and management to address complex issues.

What is the difference between Verizon Account Associate vs Verizon Customer Service Representative?

AspectVerizon Account AssociateVerizon Customer Service Representative
Required CredentialsHigh school diploma or equivalent; sales and customer service skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentRetail stores, sales floors, customer-facing rolesCall centers, customer support centers, remote or in-office
Employer & Industry UsageBoth roles are employed by Verizon in telecommunications retail and supportBoth roles are employed by Verizon in customer support and service

The Verizon Account Associate primarily focuses on sales, account management, and customer engagement in retail settings, while the Verizon Customer Service Representative handles inbound customer inquiries, troubleshooting, and support via phone or online. Both roles require strong communication skills and familiarity with Verizon products, but they differ mainly in their daily tasks and work environment.

How hard is it to get hired at Verizon?

Getting hired as a Verizon Account Associate typically involves a competitive application process that includes submitting an online application, passing assessments, and participating in interviews. Candidates often need good communication skills, customer service experience, and sometimes sales aptitude; the process can take several weeks depending on the position and location.

What does a Verizon account associate do?

A Verizon account associate assists customers with account management, billing inquiries, and service issues. They often use customer relationship management (CRM) tools and need strong communication skills to provide support and promote Verizon products and services.

What are the key skills and qualifications needed to thrive as a Verizon Account Associate, and why are they important?

To thrive as a Verizon Account Associate, you generally need strong sales acumen, customer service abilities, and a high school diploma or equivalent. Familiarity with CRM systems, point-of-sale platforms, and mobile device technologies is typically required. Excellent communication, problem-solving, and relationship-building skills help account associates exceed customer expectations and drive results. These skills are crucial for building customer loyalty, achieving sales targets, and ensuring a positive brand experience.

Can I work for Verizon from home?

Verizon Account Associate positions may offer remote work options depending on the role and location. Some roles require in-office presence or specific training, while others can be performed remotely with a computer and internet connection. It is best to check the specific job listing for remote work availability and requirements.

Can I start out at 20$ an hour with Verizon?

As a Verizon Account Associate, starting pay can vary based on location, experience, and the company's current pay structure. While some entry-level positions may start around $20 an hour, actual wages depend on factors such as regional pay rates and individual qualifications. It is advisable to check Verizon's official job postings for specific salary information in your area.
More about Verizon Account Associate jobs
What cities are hiring for Verizon Account Associate jobs? Cities with the most Verizon Account Associate job openings:
What are the most commonly searched types of Verizon Account jobs? The most popular types of Verizon Account jobs are:
What states have the most Verizon Account Associate jobs? States with the most job openings for Verizon Account Associate jobs include:
What job categories do people searching Verizon Account Associate jobs look for? The top searched job categories for Verizon Account Associate jobs are:
Verizon Account Associate jobs near you
Infographic showing various Verizon Account Associate job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 3% Full Time, 91% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $56,814 per year, or $27.3 per hour.

Account Associate - State Farm Agent Team Member

Amy Latham - State Farm Agent

Bethesda, OH • On-site

$45K - $55K/yr

Full-time

Retirement, PTO

Posted 18 days ago

Job description

Benefits:
  • Simple IRA
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
Our agency opened in 2013 and is a close-knit team of six focused on growth, support, and creating a positive environment. Before becoming a State Farm agent, I worked as a manager at Verizon, which helped shape my leadership style and focus on team development.
Im a proud parent and a former high school cheerleading coach. I stay actively involved in the local school district and community, and Ive been honored as the first coach to receive the Jet Setter Award.
For our team, we offer a flexible, family-oriented environment with team-building activities and development programs, along with a Simple IRA and reimbursement for licensing costs.
Our office culture is upbeat, energetic, and supportive. Were looking for someone who is self-motivated, positive, and brings great energy to the team - someone who enjoys working with others and wants to grow in a fun, collaborative environment.
ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Amy Latham - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:
  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.