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Verizon Account Associate Jobs (NOW HIRING)

Verizon

Account Manager SMB- Business Sales

Albany, OR · On-site

At Verizon, we power and empower how people live, work and play by connecting them to what brings ... A degree - Associates or Bachelor's Degree or related certifications/college courses. * Two or more ...

Verizon

Account Manager SMB-Business Sales

Russell, MA · On-site

At Verizon, we power and empower how people live, work and play by connecting them to what brings ... A degree - Associates or Bachelor's Degree or related certifications/college courses. * Outside ...

Verizon

Account Manager SMB-Business Sales

Dublin, OH · On-site

At Verizon, we power and empower how people live, work and play by connecting them to what brings ... A degree - Associates or Bachelor's Degree or related certifications/college courses. * Outside ...

Verizon

Account Manager SMB-Business Sales

Newburgh, NY · On-site

At Verizon, we power and empower how people live, work and play by connecting them to what brings ... A degree - Associates or Bachelor's Degree or related certifications/college courses. * Outside ...

Verizon

Account Manager SMB- Business Sales

Redmond, OR · On-site

At Verizon, we power and empower how people live, work and play by connecting them to what brings ... A degree - Associates or Bachelor's Degree or related certifications/college courses. * Two or more ...

Verizon

Account Manager SMB- Business Sales

San Jose, CA · On-site

At Verizon, we power and empower how people live, work and play by connecting them to what brings ... A degree - Associates or Bachelor's Degree or related certifications/college courses. * Two or more ...

Verizon

Account Manager SMB- Business Sales

Oxnard, CA · On-site

At Verizon, we power and empower how people live, work and play by connecting them to what brings ... A degree - Associates or Bachelor's Degree or related certifications/college courses. * Two or more ...

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$29.5K

$56.8K

$78K

How much do verizon account associate jobs pay per year?

As of May 28, 2026, the average yearly pay for verizon account associate in the United States is $56,814.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $64,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Verizon Account Associate, and why are they important?

To thrive as a Verizon Account Associate, you generally need strong sales acumen, customer service abilities, and a high school diploma or equivalent. Familiarity with CRM systems, point-of-sale platforms, and mobile device technologies is typically required. Excellent communication, problem-solving, and relationship-building skills help account associates exceed customer expectations and drive results. These skills are crucial for building customer loyalty, achieving sales targets, and ensuring a positive brand experience.

What are some common challenges faced by Verizon Account Associates, and how can new hires prepare for them?

Verizon Account Associates often manage a high volume of customer inquiries and are expected to quickly resolve concerns while maintaining excellent service standards. A common challenge is staying up-to-date with Verizon's frequently changing products and promotions, which requires ongoing learning and adaptability. New hires can prepare by familiarizing themselves with Verizon’s offerings, developing strong communication skills, and practicing effective time management to balance multiple tasks. Team collaboration is also essential, as associates regularly coordinate with technical support, sales, and management to address complex issues.

What does a Verizon Account Associate do?

A Verizon Account Associate is responsible for assisting customers with their wireless accounts, handling sales transactions, and providing information about Verizon’s products and services. They often work in retail stores or customer service centers, where they address billing inquiries, troubleshoot device issues, and help customers choose plans and devices that suit their needs. Account Associates play a vital role in ensuring customer satisfaction and supporting the overall sales goals of the company.

What is the difference between Verizon Account Associate vs Verizon Customer Service Representative?

AspectVerizon Account AssociateVerizon Customer Service Representative
Required CredentialsHigh school diploma or equivalent; sales and customer service skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentRetail stores, sales floors, customer-facing rolesCall centers, customer support centers, remote or in-office
Employer & Industry UsageBoth roles are employed by Verizon in telecommunications retail and supportBoth roles are employed by Verizon in customer support and service

The Verizon Account Associate primarily focuses on sales, account management, and customer engagement in retail settings, while the Verizon Customer Service Representative handles inbound customer inquiries, troubleshooting, and support via phone or online. Both roles require strong communication skills and familiarity with Verizon products, but they differ mainly in their daily tasks and work environment.

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Verizon Account Associate jobs near you
Account Manager SMB- Business Sales

Account Manager SMB- Business Sales

Verizon

Albany, OR • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 17 days ago

Verizon rating

7.8

Company rating: 7.8 out of 10

Based on 485 frontline employees who took The Breakroom Quiz

25th of 76 rated telecommunications companies

Job description

When you join Verizon
You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.
What you'll be doing:
With your sales experience, ability to efficiently manage your time, excellent customer relations skills, and excitement for technology, you'll deliver outstanding and innovative business solutions that support our technology evolution and the way businesses connect. Whether you're continuously hunting and prospecting for new business or growing existing accounts, you'll consult with customers to identify their business challenges and recommend tailored solutions to solve them and ultimately deliver a powerful return for customers while improving their business and growing our revenue.
  • Developing and qualifying leads within respective territory to drive additional sales opportunities through cold-calling, partner-selling, lead-generation campaigns and modern social selling techniques.
  • Gaining new business and incremental revenue to meet sales targets.
  • Retaining, managing and growing the existing customer base.
  • Educating and exciting customers while leveraging innovative business solutions.
  • Building relationships with key decision makers.
  • Presenting and creating multi-product solution opportunities.
  • Understanding and selling groundbreaking integrated software solutions including; Cloud, Security, ISP, VoIP and Google platforms.
  • Tracking and reporting progress through sales force automation tools.
  • Drive sales, increase service revenue and manage relationships for accounts in the 1-19 Employee Segment

What we're looking for...
You're a self-motivated person who thrives on crafting the right solution to solve a client's problems. And you are great at explaining how complex technology can solve everyday business problems in a language people understand. Cold-calling feels like a sport to you because meeting new people and discovering their needs is what you enjoy. People seek you out for advice and counsel. You seek to win and take the initiative to close deals and help others around you. You act with integrity. You know that when the team wins, we all win.
You'll need to have:
  • Bachelor's degree or four or more years of work experience.
  • Three or more years of relevant work experience.
  • Willingness to work in a mobile working model with travel within your assigned geographic sales territory. Expected travel may be up to approximately 50% of the time.
  • Valid driver's license.

Even better if you have one or more of the following:
  • A degree - Associates or Bachelor's Degree or related certifications/college courses.
  • Two or more years of business-to-business or outside sales experience, including business acquisition and prospecting/cold calling.
  • Technology sales and educational experience i.e. SaaS sales experience, CRM, SalesForce or other client management tools, social media, etc.
  • Strong presentation skills in a face to face and virtual environment. .
  • Experience building and maintaining strong business relationships with all levels of client organizations.
  • Ability to work in a fast-paced, self-directed, entrepreneurial environment.
  • Ability of managing time and prioritizing tasks to accomplish goals.
  • Ability to implement feedback and tailor your approach for success.

External candidates for this role may be eligible for up to a $5,000 sign-on bonus, paid after your start date and subject to the terms and conditions of the bonus agreement.
If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.
If you believe this job posting is missing information required by the Washington Equal Pay & Opportunities Act, please report it via vz.tatc@verizon.com.
Where you'll be working
In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies.
Scheduled Weekly Hours
40
Equal Employment Opportunity
Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.
Benefits and Compensation
Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.
The salary will vary depending on your location and confirmed job-related skills and experience. This is a commission based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.

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