ZipRecruiter

Log In

1

Veeva Crm Manager Jobs (NOW HIRING)

Thesis

Senior Lifecycle / CRM Manager

New York, NY · On-site

About the Role We are hiring a Senior Lifecycle / CRM Manager to own lifecycle marketing across email, SMS, customer journeys, and retention programs. This person will be the day-to-day owner of our ...

Veeva Systems

Senior Product Manager - Vault CRM - Med Tech

$129K - $170K/yr

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences ... Partner with the wider Vault CRM PM organization to incorporate and drive specific functionality ...

The Vitamin Shoppe

Director, CRM

Secaucus, NJ

Responsibilities CRM & Retention Strategy: * Design and oversee the CRM strategy and marketing operations for The Vitamin Shoppe, encompassing email, SMS, and other direct marketing channels.

FTI Consulting, Inc.

Manager, CRM

New York, NY · On-site

$116K - $204K/yr

About The Role The Manager, CRM is member of the Corporate Global CRM team dedicated to FTI's largest business segment, corporate finance. We are looking for an individual who is a strategist that ...

Spar Group

CRM Specialist

Charlotte, NC · On-site

Overview: CRM Specialist -Outbound Growth, Charlotte, NC (Hybrid) SPAR is looking for a detail-oriented, analytical, and growth-minded Outbound Growth & CRM Specialist to support our business ...

SPAR Inc.

CRM Specialist

Charlotte, NC · Hybrid

Overview CRM Specialist -Outbound Growth, Charlotte, NC (Hybrid) SPAR is looking for a detail-oriented, analytical, and growth-minded Outbound Growth & CRM Specialist to support our business ...

Biogen

Manager, IT Data Integration Lead

Cambridge, MA · On-site

Lead the design, implementation, and governance of data integrations across Snowflake, Databricks, Veeva CRM, SFMC, CDP, and other commercial platforms supporting advanced analytics use cases such as ...

Havas

CRM Director

San Francisco, CA · On-site

Description Position at Havas DIRECTOR CRM Summary • Responsible for overall CRM planning and operations Role: "Leader" The CRM Director is an experienced marketing and planning professional with ...

Trek Travel

Email Marketing & CRM Manager

Madison, WI · On-site

We're looking for an Email Marketing & CRM Manager to own our email marketing and CRM as a connected, revenue-driving system -- translating brand and growth priorities into a lifecycle program that ...

Invest Puerto Rico

PR · On-site

Overview The CRM Administrator is the technical steward and operational owner of Invest Puerto Rico's CRM platform, which functions as the organization's institutional intelligence system supporting ...

Viant Technology

CRM Administrator

Boston, MA

$100K - $130K/yr

WHAT YOU'LL DO We are seeking a technically skilled and process-oriented CRM Administrator to oversee and optimize the systems, workflows, and automations that support the full panelist lifecycle. In ...

New

previous pagenext page

Showing results 21-40

All JobsVeeva Crm JobsVeeva Crm Manager Jobs

Veeva Crm Manager information

See salary details

$39K

$102.1K

$172K

How much do veeva crm manager jobs pay per year?

As of Aug 1, 2026, the average yearly pay for veeva crm manager in the United States is $102,130.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $132,000.00 per year, depending on experience, location, and employer.

What is the difference between Veeva Crm Manager vs Veeva Vault Manager?

AspectVeeva Crm ManagerVeeva Vault Manager
Primary FocusCustomer relationship management and sales automation in life sciencesContent management, document control, and data governance within Veeva Vault
Required SkillsVeeva CRM platform expertise, Salesforce knowledge, life sciences industry understandingVeeva Vault platform skills, document management, compliance regulations
Work EnvironmentSales teams, marketing, and commercial operations in pharma/biotechRegulatory, quality, and compliance teams managing digital content

The Veeva Crm Manager primarily supports sales and marketing teams by managing customer interactions and sales processes using Veeva CRM. In contrast, the Veeva Vault Manager focuses on content and document management within Veeva Vault, ensuring compliance and data integrity. Both roles require Veeva platform expertise but serve different functions within the life sciences industry.

What is a Veeva CRM Manager?

A Veeva CRM Manager is a professional responsible for overseeing the implementation, customization, and ongoing management of Veeva CRM, a cloud-based customer relationship management platform designed specifically for the life sciences industry. They ensure that the system meets business requirements, supports sales and marketing teams, and complies with industry regulations. The role often involves coordinating between IT, business stakeholders, and end users to optimize workflows and data management. Veeva CRM Managers may also provide training, troubleshoot issues, and recommend improvements to enhance user adoption and system effectiveness.

How does a Veeva CRM Manager typically collaborate with sales, marketing, and IT teams to ensure successful CRM implementation and adoption?

A Veeva CRM Manager plays a crucial role in bridging the gap between sales, marketing, and IT by facilitating clear communication and aligning system functionalities with business needs. They work closely with sales teams to understand workflow requirements, collaborate with marketing to support targeted campaigns, and partner with IT to ensure seamless integration and data security. Regular cross-functional meetings and user training sessions are common, helping to drive user adoption and optimize the CRM’s value across departments. This collaborative environment not only supports a successful implementation but also fosters continuous improvement based on end-user feedback.

What are the key skills and qualifications needed to thrive as a Veeva CRM Manager, and why are they important?

To thrive as a Veeva CRM Manager, you need expertise in customer relationship management, data analysis, and pharmaceutical or life sciences business processes, typically backed by a bachelor’s degree in a related field. Familiarity with Veeva CRM and Salesforce platforms, as well as certifications like Veeva CRM Administrator or Salesforce Administrator, is highly valued. Strong problem-solving, communication, and project management skills help you translate business needs into technical solutions and lead cross-functional teams effectively. These skills ensure optimized CRM system performance, adoption, and alignment with organizational goals in highly regulated industries.
More about Veeva Crm Manager jobs
What are the most commonly searched types of Veeva Crm jobs? The most popular types of Veeva Crm jobs are:
What job categories do people searching Veeva Crm Manager jobs look for? The top searched job categories for Veeva Crm Manager jobs are:
Veeva Crm Manager jobs near you
Infographic showing various Veeva Crm Manager job openings in the United States as of July 2026, with employment types broken down into 94% Full Time, 3% Part Time, and 3% Contract. Highlights an 81% Physical, 3% Hybrid, and 16% Remote job distribution, with an average salary of $102,130 per year, or $49.1 per hour.

DIRECTOR OF CUSTOMER RELATIONSHIP MANAGEMENT (CRM)

Micro Center

Hilliard, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Micro Center rating

6.7

Company rating: 6.7 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

15th of 30 rated technology retailers

Job description

MICRO CENTER is the nation's leading computer and electronics big box retailer, offering more than 40,000 top technology products. For over 45 years, our success has been driven by unmatched expertise, a passion for innovation, and a steadfast commitment to exceptional customer service.
Joining Micro Center means more than working in retail-it's an opportunity to be at the forefront of fast-growing tech, including edge AI, advanced 3D printing, robotics, and emerging maker solutions shaping the future.
At Micro Center, Passion, Energy, and Commitment aren't just words-they're how we work, grow, and win together. We take pride in creating long-term customer relationships and cultivating a workplace where associates are supported, empowered, and valued. Our teams play a hands-on role in bringing complex and cutting-edge solutions to life for our customers, making technology approachable and impactful every day.
We are currently seeking a self-motivated, results oriented Director of Customer Relationship Management (CRM). (This position is located in our Hilliard Ohio Home Office.)
About the Role
The Director of Customer Relationship Management leads the CRM and customer data strategy for a store-led, omnichannel retail organization, with responsibility for driving customer acquisition, retention, and lifetime value.
This role manages the customer lifecycle end to end using customer data, CRM platform (Bloomreach), and personalization to connect digital touchpoints (website, email, SMS) with in-store and online behavior, ensuring a seamless and consistent customer experience. Reporting to the Chief Marketing Officer, the Director partners closely with Stores, Merchandising, Marketing, Digital, E-commerce, IT, and Analytics to align customer engagement strategies with both store performance and digital growth.
What You'll Do
Omnichannel CRM Strategy
  • Define and execute a CRM strategy that drives store traffic, store and BOPIS conversion, and integrated omnichannel experiences
  • Manage the customer lifecycle across acquisition, onboarding, engagement, retention, loyalty, and reactivation
  • Align CRM programs with store promotions, merchandising strategies, digital campaigns, and seasonal retail initiatives
  • Ensure the website and digital experiences support in-store, online, and omnichannel fulfillment options, including BOPIS

Customer Data Integrity, Segmentation & Insights
  • Maintain the integrity of customer data across all retail and digital systems, ensuring accuracy, consistency, and reliability
  • Manage customer de-duplication processes, identity resolution, and master customer records
  • Establish and maintain strong data hygiene standards, including governance, validation, and ongoing quality monitoring
  • Develop customer segments based on purchase behavior, channel engagement, geography, preferred store, and category affinity
  • Partner with analytics teams to measure customer behavior and performance across in-store, digital, and omnichannel journeys
  • Ensure compliance with privacy and data regulations (e.g., GDPR, CCPA)

Technology & Platform Management
  • Manage CRM, marketing automation, loyalty, and customer data platforms (CDPs)
  • Partner with IT, Digital, and E-commerce teams to integrate POS, e-commerce platforms, membership systems, and CRM
  • Lead optimization of CRM and personalization technologies, including Bloomreach, to support omnichannel personalization and product discovery

Lifecycle Marketing, Personalization & Geo-Targeting
  • Develop CRM-driven campaigns across email, SMS, push notifications, membership communications, and other owned channels
  • Deliver personalized messaging and offers informed by channel behavior, purchase history, and location signals
  • Use geo-targeting and store-preference data to drive store visits and online order reservations
  • Leverage website behavior to guide customers toward stores, online reservations, or omnichannel fulfillment paths
  • Establish test-and-learn frameworks to optimize personalization, cadence, and omnichannel conversion

Membership & Retention
  • Lead or closely partner on retail membership program strategy and execution
  • Develop initiatives that increase repeat purchases, visit frequency, and long-term customer value across channels
  • Use CRM insights to re-engage lapsed customers and strengthen cross-channel loyalty

Team Leadership & Cross-Functional Collaboration
  • Build, lead, and manage a high-performing CRM and lifecycle marketing team
  • Serve as the CRM and customer data subject-matter expert across the organization
  • Collaborate closely with Stores, Merchandising, Marketing, Digital, E-commerce, IT, Analytics, and Customer Support

Performance, Reporting & Optimization
  • Define and track CRM and omnichannel KPIs including:

    • Customer acquisition, retention, and lifetime value (CLV)
    • Engagement and conversion across channels
    • BOPIS adoption and conversion rates
    • Online-to-store attribution and influenced store sales
    • Store visit frequency and omnichannel revenue contribution

  • Monitor customer data quality and continuously improve accuracy and usability
  • Deliver performance reporting and strategic insights to the CMO and executive leadership
  • Continuously refine CRM programs to improve omnichannel performance and customer experience

What We're Looking For
  • Bachelor's degree in Marketing, Business, Information Systems, or a related field (MBA or an advanced degree a plus)
  • Experience in brick-and-mortar, omnichannel, or specialty retail
  • 8-12+ years of experience in CRM, lifecycle marketing, or customer experience in an omnichannel or retail environment
  • 3-5+ years of people management experience
  • Hands-on experience with CRM, marketing automation, POS, membership programs, and customer data platforms (Bloomreach strongly preferred)
  • Experience managing large-scale customer databases
  • Experience managing customer data quality, de-duplication, and data hygiene
  • Strong analytical skills with the ability to connect customer insights to store, digital, and omnichannel performance

Key Competencies
  • Omnichannel, customer-first mindset
  • Strong understanding of customer data, attribution, and segmentation
  • Experience with personalization, geo-targeting, and lifecycle marketing
  • Data-driven decision making
  • Cross-functional leadership and collaboration

Work Environment
  • On-site, 5 days per week
  • Occasional travel may be required

Benefits That Support Your Growth and Well-Being:
At Micro Center, we're committed to taking care of our associates so they can thrive-both at work and in life. Our comprehensive benefits package includes:
  • Medical, Dental & Vision Coverage for regular full-time associates
  • Competitive Employee Discount, including our Friends & Family Discount Program
  • Tuition Reimbursement and Education Savings Opportunities to support continuous learning
  • Paid Time Off for regular associates to rest, recharge, and take care of what matters most
  • 401(k) Retirement Plan with Company Match to help you plan for the future
  • Industry-Leading Vendor and Company Training to build your skills and product expertise
  • Clear Career Growth and Advancement Opportunities across the organization

Why Micro Center
Our core promise is to take care of our associates and our customers. That commitment has guided our culture, our growth, and our success for more than four decades-and it's what makes Micro Center a truly exceptional place to build your career.
Micro Center is an Equal Opportunity Employer.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

What Micro Center employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply