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Va Claims Processor Jobs (NOW HIRING)

Xterra Health

Veteran Care Liaison

Youngstown, OH · Remote

We help veterans navigate the VA disability claims process by connecting them with licensed medical providers who secure the medical evidence required to win their VA claim. Our team is mission ...

Disability Law Group

Legal VA Case Manager

Troy, MI · On-site

$20 - $24/hr

Preparing and submitting medical documents throughout the VA claims process. * Speaking with clients to address their case status, benefit updates, and answering any questions. * Communicating with ...

JoshCo Group LLC

Senior Operations Manager

Las Vegas, NV · On-site

$110K/yr

Marine Corps Veteran, VBG assists Veterans through the challenging VA claims process to efficiently secure their hard-earned benefits. Now operating with more than 250 team members nationwide, VBG ...

VBG & Co.

Senior Operations Manager

Las Vegas, NV · Hybrid

$110K/yr

Marine Corps Veteran, VBG assists Veterans through the challenging VA claims process to efficiently secure their hard-earned benefits. Now operating with more than 250 team members nationwide, VBG ...

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Va Claims Processor information

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How much do va claims processor jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for va claims processor in the United States is $19.16, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.67 per hour, depending on experience, location, and employer.

What are VA Claims Processors?

VA Claims Processors are professionals who review, evaluate, and process claims for veterans' benefits, such as disability compensation, pension, and education benefits. They gather medical and service records, verify eligibility, and ensure that all required documentation is complete. Their role is crucial in helping veterans and their families receive the benefits they are entitled to in a timely and accurate manner. Claims processors work within the U.S. Department of Veterans Affairs and must stay up-to-date with federal regulations and guidelines.

What is the difference between Va Claims Processor vs VA Claims Examiner?

AspectVa Claims ProcessorVA Claims Examiner
CredentialsHigh school diploma or equivalent; some roles may require additional certificationsHigh school diploma; often requires VA claims processing experience
Work EnvironmentOffice setting, processing claims, data entryOffice setting, reviewing and evaluating claims
Employer & IndustryDepartment of Veterans Affairs, government agencyDepartment of Veterans Affairs, government agency
Search & Comparison IntentYesYes

The main difference between a Va Claims Processor and a VA Claims Examiner lies in their responsibilities. Va Claims Processors primarily handle data entry and initial claim processing, while VA Claims Examiners review and evaluate claims for accuracy and completeness. Both roles require familiarity with VA policies and similar credentials, but Claims Examiners typically have more responsibility for decision-making. Understanding these distinctions helps job seekers find the right position within the VA claims process.

What are some common challenges faced by VA Claims Processors, and how can they be managed effectively?

VA Claims Processors often encounter challenges such as managing a high volume of complex claims, staying updated with changing regulations, and ensuring accuracy under tight deadlines. To address these, it's essential to develop strong organizational skills, maintain attention to detail, and actively seek ongoing training on VA policies and procedures. Collaborating closely with supervisors and colleagues can also help in problem-solving and keeping up with best practices, making the workload more manageable and ensuring consistent service to veterans.

What are the key skills and qualifications needed to thrive as a VA Claims Processor, and why are they important?

To thrive as a VA Claims Processor, you need a strong understanding of veterans' benefits regulations, attention to detail, and experience with claims processing, usually supported by a high school diploma or associate degree. Familiarity with VA-specific claims management systems and software, such as VBMS (Veterans Benefits Management System), is typically required. Excellent organizational skills, strong communication, and the ability to handle confidential information sensitively are crucial soft skills. These abilities ensure accurate, timely, and fair processing of veterans' claims, directly impacting the quality of service provided to veterans.
More about Va Claims Processor jobs
What cities are hiring for Va Claims Processor jobs? Cities with the most Va Claims Processor job openings:
What states have the most Va Claims Processor jobs? States with the most job openings for Va Claims Processor jobs include:
What job categories do people searching Va Claims Processor jobs look for? The top searched job categories for Va Claims Processor jobs are:
Va Claims Processor jobs near you
Infographic showing various Va Claims Processor job openings in the United States as of July 2026, with employment types broken down into 91% Full Time, 7% Part Time, and 2% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $39,863 per year, or $19.2 per hour.

Veteran Care Liaison

Xterra Health

Youngstown, OH • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Job description

Salary: $17-$19 HR DOE

Veteran Care Liaison Xterra Health | Salem, OH (Hybrid)


About Xterra Health

Xterra Health is a veteran-focused healthcare company based in Salem, Ohio. We help veterans navigate the VA disability claims process by connecting them with licensed medical providers who secure the medical evidence required to win their VA claim. Our team is mission-driven, and we're proud to be building a workforce that reflects the population we serve.


The Role

The Veteran Care Liaison is the first voice a veteran hears when they reach out to us. You'll manage inbound calls and inquiries, walk veterans through their options, coordinate scheduling with our medical providers, and make sure no one falls through the cracks. This is a full-time, hybrid position based out of our Salem office.


What You'll Do

  • Handle inbound calls and inquiries from veterans and their families
  • Assess veteran needs and determine the right path forward
  • Schedule appointments and coordinate with our provider team
  • Document interactions accurately in our CRM
  • Conduct follow-up outreach and ensure veterans feel supported throughout the process
  • Adhere to internal SOPs and compliance standards


What We're Looking For

  • 1+ years of call center or customer-facing experience
  • Strong verbal communication and active listening skills
  • Comfortable working independently in a remote/hybrid environment
  • A veteran, military spouse, or someone with a personal connection to the military community is strongly preferred
  • Familiarity with the VA claims process, Microsoft Office Products, GHL or Monday.com is a plus


Compensation and Benefits

  • Full-time | Hybrid Salem, Ohio
  • Competitive hourly rate
  • Medical, dental & vision eligible after 30 days
  • Accrual-based PTO at 2.5 weeks per year
  • 401(k) with 100% match up to 4%, fully vested after 90 days


To Apply


Submit your resume tohr@xterrahealth.com or apply directly through Indeed. Learn more about what we do at xterrahealth.com.


Xterra Health is committed to building a team that reflects the veteran community we serve.