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Va Claims Processor Jobs in Iowa (NOW HIRING)

This role is critical in safeguarding the integrity of our claims process, mitigating financial ... Glen Allen, VA; Chesterfield, MO; Scottsdale, AZ; Pennsylvania. Travel: Occasional travel is ...

This role is critical in safeguarding the integrity of our claims process, mitigating financial ... Glen Allen, VA; Chesterfield, MO; Scottsdale, AZ; Pennsylvania. Travel: Occasional travel is ...

This role is critical in safeguarding the integrity of our claims process, mitigating financial ... Glen Allen, VA; Chesterfield, MO; Scottsdale, AZ; Pennsylvania. • Travel: Occasional travel is ...

This role is critical in safeguarding the integrity of our claims process, mitigating financial ... Glen Allen, VA; Chesterfield, MO; Scottsdale, AZ; Pennsylvania. • Travel: Occasional travel is ...

This role is critical in safeguarding the integrity of our claims process, mitigating financial ... Glen Allen, VA; Chesterfield, MO; Scottsdale, AZ; Pennsylvania. • Travel: Occasional travel is ...

This role is critical in safeguarding the integrity of our claims process, mitigating financial ... Glen Allen, VA; Chesterfield, MO; Scottsdale, AZ; Pennsylvania. • Travel: Occasional travel is ...

... their in-service injury claims. The role involves reviewing the claim, performing focused ... These Medical Disability Examinations are crucial in the VA's process for determining benefits ...

Va Claims Processor information

See Iowa salary details

$11

$18

$24

How much do va claims processor jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for va claims processor in Iowa is $18.00, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $19.42 per hour, depending on experience, location, and employer.

What is a VA claims processor?

VA Claims Processors are professionals who review, evaluate, and process claims for veterans' benefits, such as disability compensation, pension, and education benefits. They gather medical and service records, verify eligibility, and ensure that all required documentation is complete. Their role is crucial in helping veterans and their families receive the benefits they are entitled to in a timely and accurate manner. Claims processors work within the U.S. Department of Veterans Affairs and must stay up-to-date with federal regulations and guidelines.

What skills and qualifications are needed to thrive as a VA claims processor?

To thrive as a VA Claims Processor, you need a strong understanding of veterans' benefits regulations, attention to detail, and experience with claims processing, usually supported by a high school diploma or associate degree. Familiarity with VA-specific claims management systems and software, such as VBMS (Veterans Benefits Management System), is typically required. Excellent organizational skills, strong communication, and the ability to handle confidential information sensitively are crucial soft skills. These abilities ensure accurate, timely, and fair processing of veterans' claims, directly impacting the quality of service provided to veterans.

What are common challenges faced by VA claims processors, and how can they be managed effectively?

VA Claims Processors often encounter challenges such as managing a high volume of complex claims, staying updated with changing regulations, and ensuring accuracy under tight deadlines. To address these, it's essential to develop strong organizational skills, maintain attention to detail, and actively seek ongoing training on VA policies and procedures. Collaborating closely with supervisors and colleagues can also help in problem-solving and keeping up with best practices, making the workload more manageable and ensuring consistent service to veterans.

What is the difference between Va Claims Processor vs VA Claims Examiner?

AspectVa Claims ProcessorVA Claims Examiner
CredentialsHigh school diploma or equivalent; some roles may require additional certificationsHigh school diploma; often requires VA claims processing experience
Work EnvironmentOffice setting, processing claims, data entryOffice setting, reviewing and evaluating claims
Employer & IndustryDepartment of Veterans Affairs, government agencyDepartment of Veterans Affairs, government agency
Search & Comparison IntentYesYes

The main difference between a Va Claims Processor and a VA Claims Examiner lies in their responsibilities. Va Claims Processors primarily handle data entry and initial claim processing, while VA Claims Examiners review and evaluate claims for accuracy and completeness. Both roles require familiarity with VA policies and similar credentials, but Claims Examiners typically have more responsibility for decision-making. Understanding these distinctions helps job seekers find the right position within the VA claims process.

Is claims processing a stressful job?

Claims processing for VA claims processors can be stressful due to the need for accuracy, attention to detail, and meeting strict deadlines. The role often involves handling complex cases and managing high workloads, which can contribute to job-related stress. However, the level of stress varies depending on the work environment and individual coping skills.
Infographic showing various Va Claims Processor job openings in Iowa as of August 2026, with employment types broken down into 2% As Needed, 73% Full Time, 18% Part Time, 1% Temporary, and 6% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $37,442 per year, or $18 per hour.

Claims Care Representative

Homesteaders Life

West Des Moines, IA • On-site

Other

Medical, Dental, Life, Retirement, PTO

Posted 17 days ago


Job description

Claims Care Representative

As a Claims Care Representative, you will support policyholders, beneficiaries, and other stakeholders throughout the claims process. Your role will include aiding, answering inquiries, processing claims, and ensuring a smooth customer experience. You'll work with a high level of confidentially and adhere to all privacy regulations with a compassionate team working alongside you.

Your responsibilities will include:

  • Accepts and processes inbound, and outbound calls, emails, and other communications related to life insurance claims inquiries.
  • Assist customers in completing claims forms, gathering necessary documentation, and submitting claims for processing. Updates and maintains customer records and data in the system.
  • Review, verify, and process claim submissions by company policies and legal requirement.
  • Approve and process EFT claim payments or may authorize claim payment by draft for claims submitted via phone, fax or internet.
  • Collaborate with internal departments such as underwriting, legal, and compliance to ensure complex claims are handled efficiently.
  • Meet or exceed performance targets related to claim resolution time, accuracy, and customer satisfaction

Requirements:

  • Equivalent to high school degree
  • Prior experience in customer service, claims processing, or a related field, ideally within the insurance industry.
  • Strong communication and interpersonal skills, with the ability to explain complex information clearly and empathetically.
  • Attention to detail and accuracy in reviewing claims documents and processing information.
  • Problem-solving skills and the ability to handle difficult conversations with professionalism.
  • Proficiency in using CRM systems, claims management software, and other relevant tools

Our benefits include:

  • Hours: Monday through Thursday 9:00-5:00 PM and Friday 11:00-4:00 PM
  • Annual profit sharing
  • 401(k) with company match with discretionary contribution
  • Company-sponsored group medical and dental insurance
  • Company-paid life insurance
  • Company-paid long-term disability
  • Hybrid work environment
  • Paid holidays
  • Generous vacation time and sick leave
  • Paid parental leave
  • Casual dress year-round
  • Professional membership and licensing dues reimbursement
  • Tuition reimbursement

About Homesteaders:

Homesteaders Life Company, a mutual company owned by its policy holders, is a national leader providing products and services to help people design a better farewell. Founded in 1906, Homesteaders is known for secure preneed funding and innovative solutions that help funeral and end-of-life professionals and consumers connect with each other.

We are currently hiring in AL, FL, GA, IA, IN, KS, LA, MI, MS, MT, NC, NE, OH, OK, PA, SC, TN, TX, UT, VA, WI, WV.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.