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Direct Claims Jobs in Iowa (NOW HIRING)

Director of Claims As Director of Claims, you will provide strategic leadership across multiple claim lines, oversee external partners, and guide a growing team through operational redesign and ...

The Claims Solution Leader is a senior-level role responsible for the strategy, performance, and growth of CBCS's ancillary claim solutions portfolio. This leader oversees vendor partnerships ...

The Claims Solution Leader is a senior-level role responsible for the strategy, performance, and growth of CBCS's ancillary claim solutions portfolio. This leader oversees vendor partnerships ...

The Claims Solution Leader is a senior-level role responsible for the strategy, performance, and growth of CBCS's ancillary claim solutions portfolio. This leader oversees vendor partnerships ...

$130K - $150K/yr

ABOUT THE ROLE Growing Property & Casualty insurance carrier seeking a Director of Claims to lead and strengthen its claims organization during an exciting period of expansion. This company ...

Work closely with department manager, legal counsel, medical director, claims assistants, and other departments to gather information for contested claims. * Monitor claims for fraud and proceed ...

Senior Claims Examiner

Cedar Rapids, IA · On-site +1

$48K - $55K/yr

Work closely with department manager, legal counsel, medical director, claims assistants, and other departments to gather information for contested claims. * Monitor claims for fraud and proceed ...

Vice President, Claims

Des Moines, IA · On-site +1

$215K - $240K/yr

Direct daily operations for all claims units. * Develop and execute the claims strategy in alignment with organizational goals. * Oversee claims budgets, financial performance, reserving accuracy ...

Provide direct support on post-adjudication impacts to claims (ex: Refunds, Reconciliations, Adjustments) * Provide on-call member support via Pagerduty as needed The Team: This role will work within ...

Claims Coordinator Dubuque, Iowa, United States What Our Claims Coordinators Do and Why It ... You will make a direct impact on a daily basis by carrying out the top-tier services that define ...

What our Claims Coordinators do and why it's important Cottingham & Butler is growing and we are ... You will make a direct impact on a daily basis by carrying out the top-tier services that define ...

What our Claims Coordinators do and why it's important Cottingham and Butler is growing and we are ... You will make a direct impact on a daily basis by carrying out the top-tier services that define ...

What our Claims Coordinators do and why it's important Cottingham and Butler is growing and we are ... You will make a direct impact on a daily basis by carrying out the top-tier services that define ...

What our Claims Coordinators do and why it's important Cottingham & Butler is growing and we are ... You will make a direct impact on a daily basis by carrying out the top-tier services that define ...

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Direct Claims information

What are the key skills and qualifications needed to thrive as a Direct Claims Specialist, and why are they important?

To thrive as a Direct Claims Specialist, you need a solid understanding of insurance policies, claims processes, and relevant legal regulations, often supported by a degree in business, finance, or a related field. Familiarity with claims management software, customer relationship management (CRM) systems, and sometimes industry certifications like AIC or CPCU is typical. Exceptional attention to detail, problem-solving abilities, and strong communication skills set top performers apart in this role. These skills and qualifications ensure claims are processed accurately and efficiently, leading to customer satisfaction and minimized risk for the insurer.

What are some common challenges faced by professionals in Direct Claims roles, and how can they effectively manage these challenges?

Professionals in Direct Claims often face the challenge of balancing a high volume of claims with the need for thorough investigation and timely resolution. Managing customer expectations and handling sensitive situations, such as denied claims or complex cases, can also be demanding. Effective communication, strong organizational skills, and staying updated on policy guidelines are crucial for success. Building collaborative relationships with adjusters, underwriters, and other departments helps ensure accurate and efficient claims processing.

What are direct claims?

Direct claims refer to insurance claims that are filed directly by the policyholder with their own insurance company, rather than going through a third party or the at-fault party's insurer. This process is common in situations like auto accidents, where the policyholder seeks compensation for damages or losses under their own policy. Direct claims help streamline the process, reduce delays, and ensure the policyholder receives prompt assistance and settlements. They are often associated with 'first-party' insurance coverage, such as collision, comprehensive, or health insurance claims.

What is the difference between Direct Claims vs Claims Adjuster?

AspectDirect ClaimsClaims Adjuster
CredentialsInsurance license, knowledge of policiesInsurance license, sometimes certifications like AIC or CPCU
Work EnvironmentCustomer service, office or remoteFieldwork, office, or remote
Employer & IndustryInsurance companies, agenciesInsurance companies, third-party administrators
Search & Comparison IntentUnderstanding direct claims handlingEvaluating claims adjustment roles

Direct Claims professionals primarily handle claims directly from policyholders, focusing on processing and resolving claims within the insurance company. Claims Adjusters evaluate, investigate, and settle claims, often working in the field or remotely. Both roles require insurance licensing, but Claims Adjusters may have additional certifications. While their work overlaps in claims processing, Direct Claims roles are more customer-facing, whereas Claims Adjusters focus on assessment and negotiation.

What cities in Iowa are hiring for Direct Claims jobs? Cities in Iowa with the most Direct Claims job openings:
Director, Claims

Director, Claims

Saige Partners

Cedar Rapids, IA • On-site

Other

Posted 21 days ago


Job description

Job Description We strive to be Your Future, Your Solution to accelerate your career. Contact Clint Lester at clester@saigepartners.com to learn more about this opportunity. Let's Chat

Book a time here. Director of Claims As Director of Claims, you will provide strategic leadership across multiple claim lines, oversee external partners, and guide a growing team through operational redesign and leadership succession. You will collaborate closely with Legal, Risk, and executive leadership to enhance claim outcomes, reduce organizational exposure, and build a high-performing, best-in-class claims function.

Key Responsibilities Lead enterprise claims operations across auto liability, general liability, cargo, workers' compensation, and physical damage Manage the financial performance of claims, including reserves, settlements, recoveries, and long-term cost strategies Oversee third-party administrators, outside counsel, and vendors managing complex and litigated claims Build, develop, and mentor a high-performing claims leadership team with a strong focus on succession planning Ensure compliance with federal and state regulations, internal policies, and industry best practices Partner cross-functionally with Legal, Safety, Operations, Finance, and HR to mitigate risk and improve outcomes Drive operational efficiency through enhanced reporting, analytics, and data-driven decision-making Support litigation strategy, including mediations and trials as needed Lead the continued evolution of claims operations during a planned leadership transition Qualifications Experience leading multi-line claims operations Proven success managing third-party administrators and external legal partners Strong knowledge of claims compliance, litigation processes, and risk management principles Demonstrated leadership experience across managers, supervisors, and professional staff Ability to work onsite in the Cedar Rapids, IA area Preferred Qualifications Bachelor's degree or equivalent combination of education and experience Background in transportation, insurance, construction, hospitality, or similarly claims-intensive industries Strong financial reporting and analytics experience related to claims and risk exposure Legal background or extensive experience partnering closely with legal teams