What our Claims Coordinators do and why it's important Cottingham & Butler is growing and we are ... You will make a direct impact on a daily basis by carrying out the top-tier services that define ...
What our Claims Coordinators do and why it's important Cottingham & Butler is growing and we are ... You will make a direct impact on a daily basis by carrying out the top-tier services that define ...
... direct calls to appropriate claims staff. • Assist agents, policyholders, and claimants with questions related to claims handled by others on the line-of-business team. • Participate in ...
... direct calls to appropriate claims staff. • Assist agents, policyholders, and claimants with questions related to claims handled by others on the line-of-business team. • Participate in ...
Indemnity Claims Specialist
West Des Moines, IA · Remote
$51K - $83K/yr
... direct supervision of a senior claims professional, supporting the goals of claims department and of CorVel. This is a remote position. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: * Receives claims ...
Indemnity Claims Specialist
West Des Moines, IA · Remote
$51K - $83K/yr
... direct supervision of a senior claims professional, supporting the goals of claims department and of CorVel. This is a remote position. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: * Receives claims ...
... direct calls to appropriate claims staff. • Assist agents, policyholders, and claimants with questions related to claims handled by others on the line-of-business team. • Participate in ...
... direct calls to appropriate claims staff. • Assist agents, policyholders, and claimants with questions related to claims handled by others on the line-of-business team. • Participate in ...
Claims Supervisor- Remote
Des Moines, IA · On-site +1
Manage direct reports including overseeing workflow, providing feedback, fostering a positive work environment, training, hiring, and performance management. Qualifications * Knowledge of claims ...
Claims Supervisor- Remote
Des Moines, IA · On-site +1
Manage direct reports including overseeing workflow, providing feedback, fostering a positive work environment, training, hiring, and performance management. Qualifications * Knowledge of claims ...
Property Claims Adjusters receive a one-time home office reimbursement up to $1,000 to set up their ... directed to the file or the mutual. * Skilled in applying logical thinking and sound judgement ...
Property Claims Adjusters receive a one-time home office reimbursement up to $1,000 to set up their ... directed to the file or the mutual. * Skilled in applying logical thinking and sound judgement ...
PROPERTY CLAIMS ADJUSTER - INSPECTOR
Fort Dodge, IA · On-site
$50K - $101K/yr
Property Claims Adjusters receive a one-time home office reimbursement up to $1,000 to set up their ... directed to the file or the mutual. * Skilled in applying logical thinking and sound judgement ...
PROPERTY CLAIMS ADJUSTER - INSPECTOR
Fort Dodge, IA · On-site
$50K - $101K/yr
Property Claims Adjusters receive a one-time home office reimbursement up to $1,000 to set up their ... directed to the file or the mutual. * Skilled in applying logical thinking and sound judgement ...
Property Claims Adjusters receive a one-time home office reimbursement up to $1,000 to set up their ... directed to the file or the mutual. * Skilled in applying logical thinking and sound judgement ...
Property Claims Adjusters receive a one-time home office reimbursement up to $1,000 to set up their ... directed to the file or the mutual. * Skilled in applying logical thinking and sound judgement ...
... direct calls to appropriate claims staff. • Assist agents, policyholders, and claimants with questions related to claims handled by others on the line-of-business team. • Participate in ...
... direct calls to appropriate claims staff. • Assist agents, policyholders, and claimants with questions related to claims handled by others on the line-of-business team. • Participate in ...
... direct calls to appropriate claims staff. • Assist agents, policyholders, and claimants with questions related to claims handled by others on the line-of-business team. • Participate in ...
... direct calls to appropriate claims staff. • Assist agents, policyholders, and claimants with questions related to claims handled by others on the line-of-business team. • Participate in ...
Answer calls received from the Customer Experience Center and assist callers or direct calls to appropriate claims staff. Assist agents, policyholders, and claimants with questions related to claims ...
Answer calls received from the Customer Experience Center and assist callers or direct calls to appropriate claims staff. Assist agents, policyholders, and claimants with questions related to claims ...
... Claims Legal Consultant, you will serve as the organization's senior technical expert for high ... Monitor and direct strategy for complex, high-exposure, and legally sensitive claim files ...
... Claims Legal Consultant, you will serve as the organization's senior technical expert for high ... Monitor and direct strategy for complex, high-exposure, and legally sensitive claim files ...
... direct calls to appropriate claims staff. • Assist agents, policyholders, and claimants with questions related to claims handled by others on the line-of-business team. • Participate in ...
... direct calls to appropriate claims staff. • Assist agents, policyholders, and claimants with questions related to claims handled by others on the line-of-business team. • Participate in ...
You will make a direct impact on a daily basis by carrying out the top-tier services that define Cottingham and Butler Claims Services. * Process Claims : Ensure that clients' claims are handled ...
You will make a direct impact on a daily basis by carrying out the top-tier services that define Cottingham and Butler Claims Services. * Process Claims : Ensure that clients' claims are handled ...
You will make a direct impact on a daily basis by carrying out the top-tier services that define Cottingham and Butler Claims Services. * Process Claims : Ensure that clients' claims are handled ...
Quick apply
You will make a direct impact on a daily basis by carrying out the top-tier services that define Cottingham and Butler Claims Services. * Process Claims : Ensure that clients' claims are handled ...
You will make a direct impact on a daily basis by carrying out the top-tier services that define Cottingham and Butler Claims Services. * Process Claims : Ensure that clients' claims are handled ...
You will make a direct impact on a daily basis by carrying out the top-tier services that define Cottingham and Butler Claims Services. * Process Claims : Ensure that clients' claims are handled ...
Claims Advisor, Professional Liability | E&O, D&O
Des Moines, IA · On-site
$115K - $130K/yr
Claims expertise in errors and omissions, directors and officers * Excellent oral and written communication, including presentation skills * PC literate, including Microsoft Office products
Claims Advisor, Professional Liability | E&O, D&O
Des Moines, IA · On-site
$115K - $130K/yr
Claims expertise in errors and omissions, directors and officers * Excellent oral and written communication, including presentation skills * PC literate, including Microsoft Office products
What You'll Do * Claims/Deductions - Required to gather, research, and access relevant ... direct payment. Flag and report any inconsistencies to management. Expected to deliver prompt and ...
What You'll Do * Claims/Deductions - Required to gather, research, and access relevant ... direct payment. Flag and report any inconsistencies to management. Expected to deliver prompt and ...
What You'll Do * Claims/Deductions - Required to gather, research, and access relevant ... direct payment. Flag and report any inconsistencies to management. Expected to deliver prompt and ...
What You'll Do * Claims/Deductions - Required to gather, research, and access relevant ... direct payment. Flag and report any inconsistencies to management. Expected to deliver prompt and ...
Cedar Rapids, IA - Field Roof Inspector
Cedar Rapids, IA · On-site
$32 - $40/hr
Our established process ensures top-tier claims support, ranging from rapid catastrophe response to direct inspections. As a Roof Field Inspector , you'll be part of our dynamic network of ...
Cedar Rapids, IA - Field Roof Inspector
Cedar Rapids, IA · On-site
$32 - $40/hr
Our established process ensures top-tier claims support, ranging from rapid catastrophe response to direct inspections. As a Roof Field Inspector , you'll be part of our dynamic network of ...
Direct Claims information
What is a direct claim?
Direct claims refer to insurance claims that are filed directly by the policyholder with their own insurance company, rather than going through a third party or the at-fault party's insurer. This process is common in situations like auto accidents, where the policyholder seeks compensation for damages or losses under their own policy. Direct claims help streamline the process, reduce delays, and ensure the policyholder receives prompt assistance and settlements. They are often associated with 'first-party' insurance coverage, such as collision, comprehensive, or health insurance claims.
What are the key skills and qualifications needed to thrive as a direct claims specialist?
To thrive as a Direct Claims Specialist, you need a solid understanding of insurance policies, claims processes, and relevant legal regulations, often supported by a degree in business, finance, or a related field. Familiarity with claims management software, customer relationship management (CRM) systems, and sometimes industry certifications like AIC or CPCU is typical. Exceptional attention to detail, problem-solving abilities, and strong communication skills set top performers apart in this role. These skills and qualifications ensure claims are processed accurately and efficiently, leading to customer satisfaction and minimized risk for the insurer.
What are some common challenges faced by professionals in direct claims roles, and how can they effectively manage these challenges?
Professionals in Direct Claims often face the challenge of balancing a high volume of claims with the need for thorough investigation and timely resolution. Managing customer expectations and handling sensitive situations, such as denied claims or complex cases, can also be demanding. Effective communication, strong organizational skills, and staying updated on policy guidelines are crucial for success. Building collaborative relationships with adjusters, underwriters, and other departments helps ensure accurate and efficient claims processing.
What is the difference between Direct Claims vs Claims Adjuster?
| Aspect | Direct Claims | Claims Adjuster |
|---|---|---|
| Credentials | Insurance license, knowledge of policies | Insurance license, sometimes certifications like AIC or CPCU |
| Work Environment | Customer service, office or remote | Fieldwork, office, or remote |
| Employer & Industry | Insurance companies, agencies | Insurance companies, third-party administrators |
| Search & Comparison Intent | Understanding direct claims handling | Evaluating claims adjustment roles |
Direct Claims professionals primarily handle claims directly from policyholders, focusing on processing and resolving claims within the insurance company. Claims Adjusters evaluate, investigate, and settle claims, often working in the field or remotely. Both roles require insurance licensing, but Claims Adjusters may have additional certifications. While their work overlaps in claims processing, Direct Claims roles are more customer-facing, whereas Claims Adjusters focus on assessment and negotiation.
What are popular job titles related to Direct Claims jobs in Iowa?
For Direct Claims jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Direct Claims jobs in Iowa look for?
The top searched job categories for Direct Claims jobs in Iowa are:
What cities in Iowa are hiring for Direct Claims jobs?
Cities in Iowa with the most Direct Claims job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 20 days ago
Job description
What our Claims Coordinators do and why it's important
Cottingham & Butler is growing and we are adding Claims Coordinators within CBCS. As a Claims Coordinator, you will be responsible for maintaining and updating our claims system. You will make a direct impact on a daily basis by carrying out the top-tier services that define Cottingham & Butler and CBCS.
In practice, the core activities of your job will be to:
- Provide administrative support to the team
- Input claim data into the software system
- Answer phone calls and provide top notch customer service
- Process paperwork
- Order reports, bills, and other documents as requested.
Strengths and skills necessary for success in the role
The ideal candidate will have prior experience in an office or customer service setting, a competitive spirit, and thrive in a fast-paced professional business environment. If you come from an insurance background that's great! However, we understand that most people don't which is why we are willing to train you on the technical details. It's more important to us that you embody the right personal characteristics. While we don't expect you to be perfect in every aspect of the job right away, the aforementioned traits are essential for success in the role.
Full-Time Benefits - Most benefits start day 1
- Medical, Dental, Vision Insurance
- Flex Spending or HSA
- 401(k) with company match
- Profit-Sharing/Defined Contribution (1-year waiting period)
- PTO/Paid Holidays
- Company-paid ST and LT Disability
- Maternity Leave/Parental Leave
- Subsidized Parking
- Company-paid Term Life/Accidental Death Insurance
About Cottingham & Butler:
At Cottingham & Butler, we sell a promise to help our clients through life's toughest moments. To deliver on that promise, we aim to hire, train, and grow the best professionals in the industry. We look for people with an insatiable desire to succeed, are committed to growing, and thrive on challenges. Our culture is guided by the theme of "better every day" constantly pushing ourselves to be better than yesterday - that's who we are and what we believe in.
As an organization, we are tremendously optimistic about the future and have incredibly high expectations for our people and our performance. Our ability to grow as a company, fuels investments in new resources to better serve our clients and provide the amazing career opportunities our employees want and deserve. This is why we are a growth company and why we are committed to being better every day.
Want to learn more? Follow us on www.CottinghamButler.com | LinkedIn | Facebook
About CBCS
Sourced by ZipRecruiter
Industry
Insurance services
Company size
51 - 200 Employees
Headquarters location
Dubuque, IA, US
Year founded
1983