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Va Claims Processor Jobs in Indiana (NOW HIRING)

Operations Manager

Elkhart, IN · On-site

$75K - $85K/yr

We are now hiring in Richmond VA!1. Position Summary: The Operations Manager oversees day-to-day ... Monitor KPIs such as on-time delivery, customer satisfaction, claims, and productivity, taking ...

Operations Manager

Elkhart, IN · On-site

$75K - $85K/yr

We are now hiring in Richmond VA!1. Position Summary: The Operations Manager oversees day-to-day ... Monitor KPIs such as on-time delivery, customer satisfaction, claims, and productivity, taking ...

Operations Manager

Elkhart, IN · On-site

$75K - $85K/yr

We are now hiring in Richmond VA!1. Position Summary: The Operations Manager oversees day-to-day ... Monitor KPIs such as on-time delivery, customer satisfaction, claims, and productivity, taking ...

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Va Claims Processor information

See Indiana salary details

$11

$18

$25

How much do va claims processor jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for va claims processor in Indiana is $18.24, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $19.66 per hour, depending on experience, location, and employer.

What is a VA claims processor?

VA Claims Processors are professionals who review, evaluate, and process claims for veterans' benefits, such as disability compensation, pension, and education benefits. They gather medical and service records, verify eligibility, and ensure that all required documentation is complete. Their role is crucial in helping veterans and their families receive the benefits they are entitled to in a timely and accurate manner. Claims processors work within the U.S. Department of Veterans Affairs and must stay up-to-date with federal regulations and guidelines.

What skills and qualifications are needed to thrive as a VA claims processor?

To thrive as a VA Claims Processor, you need a strong understanding of veterans' benefits regulations, attention to detail, and experience with claims processing, usually supported by a high school diploma or associate degree. Familiarity with VA-specific claims management systems and software, such as VBMS (Veterans Benefits Management System), is typically required. Excellent organizational skills, strong communication, and the ability to handle confidential information sensitively are crucial soft skills. These abilities ensure accurate, timely, and fair processing of veterans' claims, directly impacting the quality of service provided to veterans.

What are common challenges faced by VA claims processors, and how can they be managed effectively?

VA Claims Processors often encounter challenges such as managing a high volume of complex claims, staying updated with changing regulations, and ensuring accuracy under tight deadlines. To address these, it's essential to develop strong organizational skills, maintain attention to detail, and actively seek ongoing training on VA policies and procedures. Collaborating closely with supervisors and colleagues can also help in problem-solving and keeping up with best practices, making the workload more manageable and ensuring consistent service to veterans.

What is the difference between Va Claims Processor vs VA Claims Examiner?

AspectVa Claims ProcessorVA Claims Examiner
CredentialsHigh school diploma or equivalent; some roles may require additional certificationsHigh school diploma; often requires VA claims processing experience
Work EnvironmentOffice setting, processing claims, data entryOffice setting, reviewing and evaluating claims
Employer & IndustryDepartment of Veterans Affairs, government agencyDepartment of Veterans Affairs, government agency
Search & Comparison IntentYesYes

The main difference between a Va Claims Processor and a VA Claims Examiner lies in their responsibilities. Va Claims Processors primarily handle data entry and initial claim processing, while VA Claims Examiners review and evaluate claims for accuracy and completeness. Both roles require familiarity with VA policies and similar credentials, but Claims Examiners typically have more responsibility for decision-making. Understanding these distinctions helps job seekers find the right position within the VA claims process.

Is claims processing a stressful job?

Claims processing for VA claims processors can be stressful due to the need for accuracy, attention to detail, and meeting strict deadlines. The role often involves handling complex cases and managing high workloads, which can contribute to job-related stress. However, the level of stress varies depending on the work environment and individual coping skills.

What job categories do people searching Va Claims Processor jobs in Indiana look for?

The top searched job categories for Va Claims Processor jobs in Indiana are:

Infographic showing various Va Claims Processor job openings in Indiana as of September 2026, with employment types broken down into 100% Full Time. Highlights an 75% In-person, and 25% Remote job distribution, with an average salary of $37,933 per year, or $18.2 per hour.

Claims Recovery & Loss Analysis Analyst

Westfield, IN • On-site

Carrington Holding Company, LLC
Finance and Insurance • 1 - 5K employees

$22 - $24/hr

Full-time

Medical, Retirement

Posted 10 days ago


Job description


Come join our amazing team and work remote from home!
The Loss Claim Recovery Analysis Analyst is responsible for performing financial reconciliation on all liquidated loans and identifying additional recovery opportunities to mitigate losses for both Carrington Mortgage Services and its clients. Research must be completed on incurred losses to determine responsibility, find bill back opportunities and define root cause for all avoidable losses. Communicate loss analysis findings directly with external investors providing opportunity for investor rebuttals. Accountable for analyzing multiple data elements in order to apply the proper decision rationale and attaching evidentiary information to accurate written summaries. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay for this position is $22.00/hr - $24.00/hr.
What you'll do:
  • Reconcile all loan advances once the GSE or Government Mortgage Insured "expense" claim has been paid.
  • Maintain updates in LoanServ and input the assign and completion tasks upon the date the action occurs.
  • Respond to and make all corrections identified during the Quality Review Process within 24 hours of receipt.
  • Responsible for learning new skills and expand job knowledge to better perform assigned duties.
  • Maintain monthly performance in alignment with quality expectations.
  • Provide detailed written explanation for decisioned losses in order to dispute financial impact
  • Review and procure additional support upon receipt of rebutted responses from external partners / investors
  • Analyze multiple data elements in order to apply the proper decision rationale and provide evidentiary support to complete accurate written summaries.
  • Research incurred losses, using analytical skills and subject matter knowledge to determine responsibility and identify bill back opportunities.
  • Complete ad hoc Loss Analysis as required.
  • Responsible for staying abreast of relevant changes to GSE or Government Mortgage Insured guidelines, industry standards and client expectations.
  • Ensure timely completion of projects and tasks when assigned. If unable to meet a deadline, the deadline must be renegotiated prior to the initial deadline date.
  • Look for opportunities to improve the department's processes and procedures, to reduce costs and eliminate non-essential and manual processes and activities.
  • Keep Team Lead and Supervisor informed of all trends and problems including, but not limited to, claim denials/curtailments and claim payment offsets.
  • Perform other duties as assigned.
  • Strong working knowledge of all Default Servicing processes up to and including Loss Mitigation, Bankruptcy, Foreclosure, Conveyance and Claims in addition to mortgage servicing state, federal and agency guidelines and timelines.
  • Strong background in financial and loss analysis including ability to determine: all funds/advances due CMS have been recovered.
  • Strong Accounting Background--Must possess the ability to complete financial reconciliations.
  • Moderate computer skills with MS Word, Excel.
  • Robust attention to details and excellent time management and organizational skills.
  • Exceptional writing skills, including proper punctuation and grammar, organization, and formatting.
  • Ability to work under general direction to accomplish department goals and reduce/mitigate financial loss to CMS and its Clients.
  • Ability to substantiate facts and properly document them.
  • Ability to work effectively and develop rapport with all levels of staff, management, Investors/Insurers and 3rd parties.
  • Ability to make decisions that have moderate impact to immediate work unit.
  • Ability to identify urgent matters requiring immediate action and properly escalating them.
  • Ability to handle multiple tasks under pressure and changing priorities.

What you'll need:
  • High School diploma required; Associate/Bachelor Degree in accounting or other related field preferred.
  • Two (2) or more years' mortgage servicing experience within one or more default related areas such as Foreclosure, Bankruptcy, Default MI Claims, Loss Mitigation, Recovery, etc.
  • Previous FHA, VA, USDA and PMI claims experience preferred

Our Company:
Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: www.carringtonmortgage.com.
What We Offer:
  • Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
  • Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
  • Customized training programs to help you advance your career.
  • Employee referral bonuses so you'll get paid to help Carrington and Vylla grow.
  • Educational Reimbursement.
  • Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.

Notice to all applicants: Carrington does not do interviews or make offers via text or chat.
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