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Remote International Claims Jobs in Indiana (NOW HIRING)

$89K - $105K/yr

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This is a remote role open to any location in continental US Manulife is a leading international ... Review contestable claims for potential misrepresentation during underwriting. * Maintain good ...

Remote International Claims information

What is a remote international claims specialist?

Remote international claims involve handling insurance claims that originate from outside the country where the claims professional is located, and are managed remotely using digital communication tools. Professionals in this role assess, process, and resolve claims for clients based in different countries, often dealing with various legal and regulatory systems. They must be knowledgeable about international insurance policies, currencies, and cultural nuances, and are skilled at working across time zones. This job requires strong communication skills, attention to detail, and the ability to navigate complex international regulations and documentation.

What skills and qualifications are needed to thrive as a remote international claims specialist?

To succeed as a Remote International Claims Specialist, you need expertise in insurance claims processes, knowledge of international regulations, and typically a bachelor's degree or equivalent experience. Familiarity with claims management software, CRM systems, and sometimes certifications such as AIC (Associate in Claims) are important. Strong attention to detail, cross-cultural communication, and problem-solving skills help you efficiently resolve complex claims across different regions. These abilities ensure accurate, timely claim resolutions and maintain client satisfaction in a global, remote work environment.

What are some unique challenges of working as a remote international claims specialist, and how can I prepare for them?

Working as a Remote International Claims specialist often involves navigating complex regulations, time zone differences, and language barriers when handling claims from multiple countries. You may need to communicate with clients and partners across various cultures and legal frameworks, which requires adaptability and strong organizational skills. To prepare, familiarize yourself with major international insurance regulations, develop proficiency in relevant languages or translation tools, and establish effective time management strategies to coordinate with global teams. Building these skills can make you more effective and help you stand out in this dynamic role.

What is the difference between Remote International Claims vs Remote International Claims Adjuster?

AspectRemote International ClaimsRemote International Claims Adjuster
CredentialsInsurance licenses, claims processing certificationsInsurance licenses, claims adjusting certifications
Work EnvironmentRemote, global insurance companiesRemote, insurance companies or third-party adjusting firms
Industry UsageInsurance industry, claims managementInsurance industry, claims assessment and settlement
Job FocusHandling international claims processesEvaluating and settling international insurance claims

Remote International Claims involves managing the overall claims process for international policies, focusing on processing and documentation. Remote International Claims Adjuster emphasizes evaluating and settling claims, often requiring specific adjusting certifications. Both roles are remote, industry-specific, and involve international insurance, but their core responsibilities differ slightly in focus and certification requirements.

What are the most commonly searched types of International Claims jobs in Indiana?

The most popular types of International Claims jobs in Indiana are:

What are popular job titles related to Remote International Claims jobs in Indiana?

For Remote International Claims jobs in Indiana, the most frequently searched job titles are:

What cities in Indiana are hiring for Remote International Claims jobs?

Cities in Indiana with the most Remote International Claims job openings:

Senior Fire Investigator, IAAI-CFI

Efi global

Indianapolis, IN • On-site, Remote

Full-time

Posted 26 days ago


Job description

The 'Apply with SEEK option' will be utilized for International applicants, mainly Australia. If this does not apply to you please use the 'Apply' option.

IF YOU CARE, THERE'S A PLACE FOR YOU HERE

EFI Global is a full-service engineering, fire investigation, environmental, health and safety, and specialty consulting services firm serving a variety of industries in both the public and private sectors. Over the last four decades, we have grown from a boutique firm specializing in handling insurance fraud and arson cases and providing expert witness testimony, into a recognized global leader in engineering failure analysis, origin-and-cause investigations, environmental consulting, laboratory testing and specialty consulting. Our forensic investigation, engineering and environmental services teams around the world share a dedication to expertise, quality and demonstrating to customers that caring counts. Each of our more than 700 professional engineers, fire investigators, architects and scientists was selected for their technical proficiency, in-depth industry knowledge and commitment to professional integrity. Together, our diverse backgrounds and collective insights empower clients to make better-informed business decisions. EFI's combination of global solutions and local expertise has earned the firm a reputation for delivering timely responses that consistently meet our clients' expectations-anytime, anywhere. Click here to learn more about EFI Global.

We are seeking an experienced Fire Investigator based in the to support complex origin and cause investigations in a fulltime, remote role. This position is ideal for a selfdirected professional who values technical rigor, clear communication, and teamwork while delivering unbiased, defensible findings. IAAICFI certification is strongly preferred, with NAFICFEI required at minimum, reflecting our commitment to industry standards, safety, and integrity. You will work collaboratively with a multidisciplinary team to provide clients with reliable conclusions and exceptional service across the region. Prefer candidate live in the greater Indianapolis, area.

PRIMARY PURPOSE:To independently conduct extensive and detailed investigations to determine origin & cause of fires and explosions, primarily involving structures and determining the cause of fires in commercial buildings or residences.ESSENTIAL FUNCTIONS and RESPONSIBILITIES
  • Investigates assigned claims suspected of insurance fraud, this includes large loss, large fire loss, and multiple claims.
  • Ensures that assigned cases are investigated and reported back to the requesting party in adherence to best practices. Anticipates training needs of customers based on customer exposure and antifraud initiatives.
  • Investigates site and provides expert testimony based on determination of the origin & cause of fires and relates findings in a clear and concise manner in depositions and trials.
  • Maintains assigned claims files in a confidential manner; documents all relevant facts pertaining to files in the appropriate claims handling system(s) and keeps management informed of developments that impact claims results.
  • Reviews and makes recommendations on outcomes of investigations in a prompt and expeditious manner. Provides guidance and recommendations to claims leadership and associates on claims resolution.
  • Develops and maintains rapport and cooperation with federal, state and local government agencies, as well as private information bureaus that can assist in investigative efforts.
  • Identifies and interviews all witnesses or involved persons who may possess information or knowledge pertaining to incident under investigation: motive, opportunity or any other information or evidence. Independently concludes investigations and determines negligence and violation of laws.
  • Possesses necessary knowledge and expertise required to conduct thorough inspection of available public records including land deeds, mortgages, liens, suits, judgments, marriage and divorce records, etc.
  • Maintains and pursues technical competency within area of specialization with regard to existing laws pertaining to rights of privacy and availability of public records to assure that all investigations are conducted in a completely legal and ethical manner.
  • May provide investigative guidance to Fire Investigator team members.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
  • Performs other duties as assigned.
  • Supports the organization's quality program(s)
  • Travels as required.
Education & Licensing
  • Bachelor's degree from an accredited college or university preferred.
  • IAAI Certified Fire Investigator (IAAI-CFI) certification is preferred
  • Certified Fire & Explosion Investigator (CFEI) certification, minimum requirement for consideration.
Experience
Five (5) years of fire investigation experience or equivalent combination of education and experience required.Skills & Knowledge
  • Strong oral and written communication skills
  • PC literate, including advanced Microsoft Office products
  • Strong organizational and time management skills
  • Strong interpersonal skills
  • Good analytical and interpretive skills
  • Strong investigative skills
  • Attention to detail and accuracy
  • Ability to work independently or in a team environment
  • Ability to meet or exceed Performance Competencies
Mental:Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlinesPhysical:
  • Must be able to stand and/or walk for long periods of time.
  • Must be able to kneel, squat or bend.
  • Must be able to work outdoors in hot and/or cold weather conditions.
  • Have the ability to climb, crawl, stoop, kneel, reaching/working overhead,
  • Be able lift/carry up to 50 pounds
  • Be able to push/pull up to 100 pounds.
  • Be able to drive up to 4 hours per day.
Auditory/Visual: Hearing, vision and talkingNOTE:Credit security clearance, confirmed via a background credit check, is required for this position.NEXT STEPSIf your application is selected to advance to the next round, you will receive an e-mail notification or phone call from a recruiter to schedule an initial call.#LI-SC2 #LI-Remote#NowHiring #CertifiedFireInvestigator #FireInvestigator #FireInvestigation #IAAICFI #FireForensics #OriginAndCause #ForensicInvestigation #RemoteJobs #CareerOpportunity #ProfessionalGrowth #GreatPlaceToWork #PropertyClaims #ExpertWitness #JoinOurTeam

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Sedgwickis an Equal Opportunity Employer and a Drug-Free Workplace