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Voc Jobs (NOW HIRING)

Sedgwick

VOC Field Case Manager

Akron, OH · Remote

$73K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance VOC Field Case ...

York Risk Services

VOC Field Case Manager

Akron, OH · Remote

$73K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance VOC Field Case ...

Sedgwick

VOC Field Case Manager

Akron, OH · On-site

$73K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work ® Fortune Best Workplaces in Financial Services & Insurance VOC Field Case ...

Marrakech

Coordinator Voc Rehab

New Haven, CT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Our Vision: We envision a world where every individual is valued for their inherent worth--regardless of ability or circumstance--and has equitable access and support to lead a life of their own ...

Marrakech, Inc.

Coordinator Voc Rehab

New Haven, CT · On-site

$46K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Our Vision: We envision a world where every individual is valued for their inherent worth-regardless of ability or circumstance-and has equitable access and support to lead a life of their own design.

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VOC information

See salary details

$20

$34

$69

How much do voc jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for voc in the United States is $34.48, according to ZipRecruiter salary data. Most workers in this role earn between $26.92 and $38.22 per hour, depending on experience, location, and employer.

What is a vocational counselor?

Vocational Counselors are professionals who help individuals explore career options, develop job-search skills, and overcome barriers to employment. They work with clients to assess their interests, strengths, and abilities, and then provide guidance on suitable career paths, training opportunities, and workplace accommodations if needed. Vocational Counselors may work in schools, rehabilitation centers, government agencies, or private practice, supporting people of all ages, including those with disabilities or special needs. Their goal is to help clients achieve meaningful employment and reach their full potential in the workforce.

What are some common challenges faced by vocational instructors when training diverse groups of students?

Vocational Instructors often work with students from varied backgrounds, each bringing different skill levels, learning styles, and motivations. One common challenge is adapting instructional methods to accommodate these differences while ensuring everyone stays engaged and achieves learning objectives. Additionally, instructors must stay updated on industry trends and technologies to provide relevant, hands-on training. Effective communication and patience are essential for fostering an inclusive, supportive classroom environment.

What are the key skills and qualifications needed to thrive as a vocational counselor, and why are they important?

To thrive as a Vocational Counselor, you need a solid understanding of career development theories, assessment techniques, and counseling practices, typically backed by a degree in counseling or a related field and relevant certification. Familiarity with career assessment tools, job-matching software, and labor market information systems is essential. Exceptional interpersonal communication, active listening, and empathy are crucial soft skills for building trust and effectively guiding clients. These abilities enable counselors to provide personalized, actionable career guidance that empowers clients to achieve their employment goals.

What is the difference between Voc vs Electrician?

AspectVocElectrician
Required CredentialsVoc certification or licenseElectrician license or certification
Work EnvironmentConstruction sites, industrial settingsResidential, commercial, industrial wiring
Industry UsageEnergy, manufacturing, constructionElectrical installation and repair
Common Search/ComparisonVoc vs ElectricianElectrician vs Voc

Voc (Vocational) professionals typically focus on specific trades or technical skills within industries like construction or manufacturing, often requiring specialized certifications. Electricians are a type of Voc professional specializing in electrical systems. While both roles may share similar work environments and credentials, Voc is a broader category, whereas Electrician refers specifically to electrical work. Understanding these differences helps job seekers find the right career path or job opportunities in their industry.

More about VOC jobs

What cities are hiring for Voc jobs?

Cities with the most Voc job openings:

What states have the most Voc jobs?

States with the most job openings for Voc jobs include:

What job categories do people searching Voc jobs look for?

The top searched job categories for Voc jobs are:

VOC jobs near you
Infographic showing various Voc job openings in the United States as of August 2026, with employment types broken down into 43% Full Time, and 57% Part Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $71,721 per year, or $34.5 per hour.

Korean/English Bilingual- Samsung VOC Operations Support Specialist

2020 Companies

Carrollton, TX

$30/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

2020 Companies rating

7.5

Company rating: 7.5 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

21st of 50 rated marketing agency

Job description

Job Type:

Regular

Work Location:

Carrollton, TX 75006

Overview:

2020 Companies has an immediate full-time VOC (Voice of the Customer) Operations Support Specialist representing our client, Samsung Electronics America.

Pay: $30.00 per hour based on experience

Location: On-site in the Plano, TX office

Required: Fluent in Korean; both written and verbal

Work Authorization:

Applicants must be authorized to work in the United States full-time without current or future visa sponsorship.

The VOC Operations Support Specialist is responsible for analyzing trends, conducting root cause analysis, and working with teams across the organization to champion continuous improvements. This position summarizes the findings, reports them to leadership, and drives actionable solutions while also leading projects to enhance our customer care operations.

What's in it for you?

  • Receive $30.00 per hour, paid weekly

  • Next-day pay on-demand with DailyPay

  • Health/Dental/Vision benefits

  • 401K Program with matching

  • Paid Time Off

  • Paid Holidays

  • Scholarship opportunities for employees and direct family members

  • Employee Assistance Program

  • Leadership Development Program

Job Description:

  • Perform root cause analysis and define corrective actions to resolve complex customer issues

  • Analyze case data and identify trends or recurring issues

  • Summarize analysis results and present findings to managers and leadership, customizing reports based on the audience

  • Support continuous improvement initiatives by identifying opportunities for process enhancements and advocating for solutions

  • Support talking and managing to high level escalated customers in both Korean and English

  • Collaborate with internal and external teams to accomplish tasks

  • Ensure that processes are aligned with the company's strategic goals and improve overall customer satisfaction.

Qualifications:

  • Extensive experience with root cause analysis and corrective actions

  • Fluent in Korean with both written and verbal skills

  • Experience with continuous improvement/process improvement

  • Background in customer service (speaking with customers)

  • Excellent organizational skills

  • Able to prioritize tasks independently with minimal supervision

  • Excellent communication skills (verbal and written)

  • Self-driven, flexible, dedicated individual -

  • Team player

  • Proficiency with Microsoft Office (Excel, Word, PowerPoint, Outlook)

  • 4+ years of customer service-related experience

    What You Can Expect From 2020 Companies
    We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.
    2020's Commitment
    We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.

    What 2020 Companies employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

    2020 logo

    About 2020

    Sourced by ZipRecruiter

    2020 Companies is an outsourced Sales & Marketing company representing Reliant. We hire Sales Representatives and other types of brand advocates to fortune 200 companies. Let us help you find a fun job in retail sales or events! 2020 Companies recruits, hires, trains, and cultivates Sales Representatives, Brand Ambassadors, Merchandisers, and casted-talent, to tailor a full-package solution to clients wanting to grow their market share, build brand awareness, expand distribution channels, and connect people with consumers.

    Industry

    Marketing

    Company size

    5,001 - 10,000 Employees

    Headquarters location

    Southlake, TX, US

    Year founded

    1991

    Social media

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