Partners across UX, Product, Engineering, Marketing, and Restaurant Operations to ensure research findings drive action. * Helps advance research standards, templates, and processes as part of the ...
Partners across UX, Product, Engineering, Marketing, and Restaurant Operations to ensure research findings drive action. * Helps advance research standards, templates, and processes as part of the ...
UX User Experience Research Manager
Memphis, TN · On-site
$113K/yr
AutoZone's UX Research Manager will have a passion to understand the "why" behind the behaviors and attitudes of our customers and AutoZone employees. The Manager of UX Research is a thought-leader ...
UX User Experience Research Manager
Memphis, TN · On-site
$113K/yr
AutoZone's UX Research Manager will have a passion to understand the "why" behind the behaviors and attitudes of our customers and AutoZone employees. The Manager of UX Research is a thought-leader ...
Our UX apprentices work through the end-to-end UX design and UX research process for a startup idea of their choice that will help them attract hiring managers in that topic space or industry.
Our UX apprentices work through the end-to-end UX design and UX research process for a startup idea of their choice that will help them attract hiring managers in that topic space or industry.
About the Role This role is a hybrid of UX research and research operations: you'll conduct research, primarily usability and quality-validation testing, and you'll maintain the social and technical ...
About the Role This role is a hybrid of UX research and research operations: you'll conduct research, primarily usability and quality-validation testing, and you'll maintain the social and technical ...
Our UX apprentices work through the end-to-end UX design and UX research process for a startup idea of their choice that will help them attract hiring managers in that topic space or industry.
Our UX apprentices work through the end-to-end UX design and UX research process for a startup idea of their choice that will help them attract hiring managers in that topic space or industry.
Role Summary We are seeking a UX Research Lead to join our Design & User Experience organization - a role that carries both an operational delivery mandate and a strategic imperative to evolve how UX ...
Role Summary We are seeking a UX Research Lead to join our Design & User Experience organization - a role that carries both an operational delivery mandate and a strategic imperative to evolve how UX ...
UX Research Lead
New York, NY · On-site
Role Summary We are seeking a UX Research Lead to join our Design & User Experience organization - a role that carries both an operational delivery mandate and a strategic imperative to evolve how UX ...
UX Research Lead
New York, NY · On-site
Role Summary We are seeking a UX Research Lead to join our Design & User Experience organization - a role that carries both an operational delivery mandate and a strategic imperative to evolve how UX ...
UX Director
Lehi, UT · On-site
$125K - $150K/yr
As User Experience (UX) Director, you lead the vision, strategy, and practice for UX Design and UX ... Experience with design systems, accessibility (WCAG), and research operations * Point of view on ...
UX Director
Lehi, UT · On-site
$125K - $150K/yr
As User Experience (UX) Director, you lead the vision, strategy, and practice for UX Design and UX ... Experience with design systems, accessibility (WCAG), and research operations * Point of view on ...
Own Operational Strategy Within UX Research * Develop annual operational roadmaps aligned to research and product strategy * Forecast research operations capacity and budget needs * Define and track ...
Own Operational Strategy Within UX Research * Develop annual operational roadmaps aligned to research and product strategy * Forecast research operations capacity and budget needs * Define and track ...
Support research operations, including tools, templates, and reporting. Required Education and ... a UX-related field, including experience in enterprise software or data-heavy applications.
Support research operations, including tools, templates, and reporting. Required Education and ... a UX-related field, including experience in enterprise software or data-heavy applications.
Support research operations, including tools, templates, and reporting. Required Education and ... a UX-related field, including experience in enterprise software or data-heavy applications.
Support research operations, including tools, templates, and reporting. Required Education and ... a UX-related field, including experience in enterprise software or data-heavy applications.
This individual acts as an internal UX Research consultant, providing expert guidance on user experience research to Development, Product Management and other stakeholders in order to ensure data ...
This individual acts as an internal UX Research consultant, providing expert guidance on user experience research to Development, Product Management and other stakeholders in order to ensure data ...
Own Operational Strategy Within UX Research * Develop annual operational roadmaps aligned to research and product strategy * Forecast research operations capacity and budget needs * Define and track ...
Own Operational Strategy Within UX Research * Develop annual operational roadmaps aligned to research and product strategy * Forecast research operations capacity and budget needs * Define and track ...
Sr. UX Researcher
Plano, TX · On-site
Partners across UX, Product, Engineering, Marketing, and Restaurant Operations to ensure research findings drive action. * Helps advance research standards, templates, and processes as part of the ...
Sr. UX Researcher
Plano, TX · On-site
Partners across UX, Product, Engineering, Marketing, and Restaurant Operations to ensure research findings drive action. * Helps advance research standards, templates, and processes as part of the ...
Support research operations, including tools, templates, and reporting. Required Education and ... a UX-related field, including experience in enterprise software or data-heavy applications.
Support research operations, including tools, templates, and reporting. Required Education and ... a UX-related field, including experience in enterprise software or data-heavy applications.
User Experience Researcher
Washington, DC · On-site
Conduct all stages of UX research:identifying, planning, driving, conducting, analyzing, and reporting out actionable insights * Recruit participants for research studies * Communicate out statuses ...
User Experience Researcher
Washington, DC · On-site
Conduct all stages of UX research:identifying, planning, driving, conducting, analyzing, and reporting out actionable insights * Recruit participants for research studies * Communicate out statuses ...
Our UX apprentices work through the end-to-end UX design and UX research process for a startup idea of their choice that will help them attract hiring managers in that topic space or industry.
Our UX apprentices work through the end-to-end UX design and UX research process for a startup idea of their choice that will help them attract hiring managers in that topic space or industry.
Senior User Experience Researcher
Irvine, CA · On-site
$166K - $220K/yr
Conduct and lead UX research such as service blueprints, contextual inquiry, in-field rapid ... Programmatic support - Opinionated about research operations and efforts to increase efficiency and ...
Senior User Experience Researcher
Irvine, CA · On-site
$166K - $220K/yr
Conduct and lead UX research such as service blueprints, contextual inquiry, in-field rapid ... Programmatic support - Opinionated about research operations and efforts to increase efficiency and ...
The UX Researcher is responsible for uncovering deep user insights that inspire and inform creative ... Research Operations & Best Practices * Maintain research documentation and knowledge repositories.
The UX Researcher is responsible for uncovering deep user insights that inspire and inform creative ... Research Operations & Best Practices * Maintain research documentation and knowledge repositories.
UX Researcher | Onsite
San Francisco, CA · On-site
The UX Researcher is responsible for uncovering deep user insights that inspire and inform creative ... Research Operations & Best Practices * Maintain research documentation and knowledge repositories.
UX Researcher | Onsite
San Francisco, CA · On-site
The UX Researcher is responsible for uncovering deep user insights that inspire and inform creative ... Research Operations & Best Practices * Maintain research documentation and knowledge repositories.
Ux Research Operations information
See salary details
$38.5K - $48.7K
10% of jobs
$48.7K - $59K
5% of jobs
$66.2K is the 25th percentile. Wages below this are outliers.
$59K - $69.2K
14% of jobs
$69.2K - $79.4K
6% of jobs
$79.4K - $89.6K
13% of jobs
The median wage is $91.8K / yr.
$89.6K - $99.9K
8% of jobs
$99.9K - $110.1K
16% of jobs
$112.4K is the 75th percentile. Wages above this are outliers.
$110.1K - $120.3K
13% of jobs
$120.3K - $130.5K
12% of jobs
$130.5K - $140.8K
2% of jobs
$140.8K - $151K
1% of jobs
$38.5K
$93.8K
$151K
How much do ux research operations jobs pay per year?
As of Sep 2, 2026, the average yearly pay for ux research operations in the United States is $93,804.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,500.00 and $115,500.00 per year, depending on experience, location, and employer.
What is a UX Research Operations?
A UX Research Operations job focuses on building and optimizing the systems, tools, and processes that enable UX researchers to conduct studies efficiently. This includes managing participant recruitment, research tools, knowledge repositories, compliance, and budgeting. The role helps scale research efforts, ensuring smooth collaboration and high-quality insights for product and design teams.
What are the key skills and qualifications needed to thrive in the UX Research Operations position, and why are they important?
To thrive in a UX Research Operations role, you need expertise in research methodologies, project management, and process optimization, often supported by a relevant degree and experience in user research environments. Familiarity with research management tools (such as Asana, Trello, or UserTesting), participant recruitment platforms, and data privacy compliance is highly valued. Strong organizational, interpersonal, and problem-solving skills help facilitate efficient research across distributed teams. These skills are essential for ensuring smooth research workflows, reliable participant management, and effective collaboration between researchers and stakeholders.
What are some common challenges faced in a UX Research Operations role and how are they addressed?
Professionals in UX Research Operations often encounter challenges such as coordinating research studies across multiple teams, maintaining participant databases, and ensuring privacy and compliance in all research activities. To address these, they implement robust project management workflows, utilize specialized tools for participant scheduling and data tracking, and develop clear guidelines for information security. Regular communication with researchers and stakeholders also helps to minimize bottlenecks and maintain research quality. Being proactive and detail-oriented ensures that operational hurdles are managed efficiently, supporting research teams in delivering actionable insights.
More about Ux Research Operations jobs
What cities are hiring for Ux Research Operations jobs?
Cities with the most Ux Research Operations job openings:
What are the most commonly searched types of Ux Research Operations jobs?
The most popular types of Ux Research Operations jobs are:
What states have the most Ux Research Operations jobs?
States with the most job openings for Ux Research Operations jobs include:
What job categories do people searching Ux Research Operations jobs look for?
The top searched job categories for Ux Research Operations jobs are:
KFC rating
4.8
Based on 790 frontline employees who took The Breakroom Quiz
73rd of 107 rated fast food restaurants
Job description
The Senior Usability Researcher will support KFC US's endtoend experience transformation by planning and executing user research across guest digital channels (app, web, kiosks, delivery marketplaces) and teammember tools (POS, KDS, restaurant operations platforms). This role generates the insights that help product, design, and engineering teams build intuitive, highquality, and operationally efficient experiences.
Scope & Impact
- Conducts usability testing, field studies, and foundational research to understand guest and teammember needs.
- Generates insights that directly shape design decisions, product requirements, and operational workflows.
- Partners across UX, Product, Engineering, Marketing, and Restaurant Operations to ensure research findings drive action.
- Helps advance research standards, templates, and processes as part of the growing UX organization.
- 4-6+ years of experience in UX research, human factors, or related applied research roles.
- Strong understanding of qualitative methods including usability testing, interviews, ethnography, and task analysis.
- Experience with digital product research (mobile apps, responsive web, kiosks) and interest in operational tools (POS/KDS).
- Ability to synthesize qualitative data into clear, actionable insights for crossfunctional partners.
- Familiarity with accessibility evaluation and inclusiveresearch practices.
- Strong verbal and written communication skills with the ability to present findings to mixed audiences.
- Comfort working in fastpaced, crossfunctional environments with shifting priorities.
- Experience with research tools (e.g., UserTesting, UserZoom, Figma for prototypes) is a plus
Salary Range: 121,600 - 142,900 + eligible bonus + comprehensive benefits
- 4-6+ years of experience in UX research, human factors, or related applied research roles.
- Strong understanding of qualitative methods including usability testing, interviews, ethnography, and task analysis.
- Experience with digital product research (mobile apps, responsive web, kiosks) and interest in operational tools (POS/KDS).
- Ability to synthesize qualitative data into clear, actionable insights for crossfunctional partners.
- Familiarity with accessibility evaluation and inclusiveresearch practices.
- Strong verbal and written communication skills with the ability to present findings to mixed audiences.
- Comfort working in fastpaced, crossfunctional environments with shifting priorities.
- Experience with research tools (e.g., UserTesting, UserZoom, Figma for prototypes) is a plus
Research Execution
Conduct moderated and unmoderated usability tests for app, web, kiosk, and POS/KDS experiences.
Run field research in restaurants to observe workflows, speedofservice challenges, and crew pain points.
Perform heuristic evaluations, concept tests, prototype reviews, and comparative studies.
Analyze qualitative data and transform it into clear insights, themes, and recommendations.
Ensure ethical research practices, accurate documentation, and highquality study outputs.
Synthesis & Insight Delivery
- Create clear, concise research deliverables including journey insights, opportunity maps, and behavior summaries.
- Communicate findings to crossfunctional teams in a way that clarifies tradeoffs, supports prioritization, and informs roadmaps.
- Partner with analysts to triangulate user feedback with product data and business metrics when needed.
CrossFunctional Collaboration
- Work directly with Product Owners and Designers to refine research questions and evaluate solutions.
- Collaborate with Engineering to understand constraints and validate feasibility during testing.
- Partner with Restaurant Operations to coordinate inrestaurant sessions and validate operational fit.
- Contribute to usability criteria for the KFC product design system.
Research Operations & Process Improvement
- Contribute to participant recruiting, screeners, scripts, templates, and research documentation.
- Help maintain the insight repository to improve organizational memory and reduce redundant research.
- Support the Senior Researcher and Director of UX in maturing research practices and rituals.
About Kentucky Fried Chicken
Sourced by ZipRecruiter
Kentucky Fried Chicken (KFC) is a globally renowned fast-food restaurant chain headquartered in Louisville, KY, US. Since carving its niche in the quick-service restaurant industry in 1930, KFC has become an international brand, renowned for its signature dishes. The company was founded by Colonel Harland Sanders, who's iconic image is an integral part of the brand's identity. The company's product line, although diversified, is predominantly known for its original recipe of fried chicken with secret herb and spice mix.
Industry
Food and beverage stores and traveler accommodation
Company size
10,000+ Employees
Headquarters location
Louisville, KY, US