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Ux Research Operations Jobs (NOW HIRING)

AutoZone

UX User Experience Research Manager

Memphis, TN · On-site

$113K/yr

AutoZone's UX Research Manager will have a passion to understand the "why" behind the behaviors and attitudes of our customers and AutoZone employees. The Manager of UX Research is a thought-leader ...

BetterUp

Principal UX Researcher

Arlington, VA · On-site

$230K - $320K/yr

Build and scale research operations: evaluate and select research tools and vendors, define ... As a Principal UX Researcher, you'll: * Mobilize and align multiple functions to retire low-value ...

Smartsheet

Manager, UX Research

$155K - $187K/yr

We're hiring a Manager of UX Research to join our world class UX Research team. Researchers at Smartsheet come from a diverse range of traditional and non-traditional backgrounds. We apply a wide ...

OneStream

Senior User Experience Researcher II

Support research operations, including tools, templates, and reporting. Required Education and ... a UX-related field, including experience in enterprise software or data-heavy applications.

Blink UX

Senior UX Researcher

Wilmington, DE

$115K - $130K/yr

Blink is the user experience firm for the world's leading companies. We use evidence-driven design ... Leveraging advanced proficiency in research methods, analysis, and both quantitative and ...

Blink UX

Senior UX Researcher

Wilmington, DE

$115K - $130K/yr

Blink is the user experience firm for the world's leading companies. We use evidence-driven design ... Leveraging advanced proficiency in research methods, analysis, and both quantitative and ...

Blink UX

Senior UX Researcher

Columbus, OH

$115K - $130K/yr

Blink is the user experience firm for the world's leading companies. We use evidence-driven design ... Leveraging advanced proficiency in research methods, analysis, and both quantitative and ...

Photon

UX Researcher | Onsite

San Francisco, CA · On-site

The UX Researcher is responsible for uncovering deep user insights that inspire and inform creative ... Research Operations & Best Practices * Maintain research documentation and knowledge repositories.

Blink UX

Senior UX Researcher

Columbus, OH

$115K - $130K/yr

Blink is the user experience firm for the world's leading companies. We use evidence-driven design ... Leveraging advanced proficiency in research methods, analysis, and both quantitative and ...

Photon

UX Researcher | Onsite

San Francisco, CA · On-site

The UX Researcher is responsible for uncovering deep user insights that inspire and inform creative ... Research Operations & Best Practices * Maintain research documentation and knowledge repositories.

Blink UX

Senior UX Researcher

Wilmington, DE · On-site

$115K - $130K/yr

Blink is the user experience firm for the world's leading companies. We use evidence-driven design ... Leveraging advanced proficiency in research methods, analysis, and both quantitative and ...

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Ux Research Operations information

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$38.5K

$93.8K

$151K

How much do ux research operations jobs pay per year?

As of Jul 23, 2026, the average yearly pay for ux research operations in the United States is $93,804.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,500.00 and $115,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Ux Research Operations position, and why are they important?

To thrive in a UX Research Operations role, you need expertise in research methodologies, project management, and process optimization, often supported by a relevant degree and experience in user research environments. Familiarity with research management tools (such as Asana, Trello, or UserTesting), participant recruitment platforms, and data privacy compliance is highly valued. Strong organizational, interpersonal, and problem-solving skills help facilitate efficient research across distributed teams. These skills are essential for ensuring smooth research workflows, reliable participant management, and effective collaboration between researchers and stakeholders.

What are some common challenges faced in a UX Research Operations role and how are they addressed?

Professionals in UX Research Operations often encounter challenges such as coordinating research studies across multiple teams, maintaining participant databases, and ensuring privacy and compliance in all research activities. To address these, they implement robust project management workflows, utilize specialized tools for participant scheduling and data tracking, and develop clear guidelines for information security. Regular communication with researchers and stakeholders also helps to minimize bottlenecks and maintain research quality. Being proactive and detail-oriented ensures that operational hurdles are managed efficiently, supporting research teams in delivering actionable insights.

What is a UX Research Operations job?

A UX Research Operations job focuses on building and optimizing the systems, tools, and processes that enable UX researchers to conduct studies efficiently. This includes managing participant recruitment, research tools, knowledge repositories, compliance, and budgeting. The role helps scale research efforts, ensuring smooth collaboration and high-quality insights for product and design teams.

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What cities are hiring for Ux Research Operations jobs? Cities with the most Ux Research Operations job openings:
What are the most commonly searched types of Ux Research Operations jobs? The most popular types of Ux Research Operations jobs are:
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Ux Research Operations jobs near you
Infographic showing various Ux Research Operations job openings in the United States as of July 2026, with employment types broken down into 73% Full Time, 2% Temporary, and 25% Contract. Highlights an 81% In-person, 5% Hybrid, and 14% Remote job distribution, with an average salary of $93,804 per year, or $45.1 per hour.
UX User Experience Research Manager

UX User Experience Research Manager

AutoZone

Memphis, TN • On-site

$113K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

AutoZone rating

5.2

Company rating: 5.2 out of 10

Based on 1,900 frontline employees who took The Breakroom Quiz

35th of 39 rated national retailers

Job description

AutoZone's UX Research Manager will have a passion to understand the "why" behind the behaviors and attitudes of our customers and AutoZone employees. The Manager of UX Research is a thought-leader, driving AutoZone's strategic and tactical UX Research roadmap to support design and product teams across the enterprise.
The UX Research Manager is a strategic, handson research leader who drives deep user understanding across B2C, B2B, and employee experiences. This role provides thought leadership in mixedmethods UX research, leveraging a broad range of qualitative and quantitative methods such as usability testing, surveys, journey mapping, ethnography, interviews, and A/B testing to inform design and business decisions.
The UX Research Manager leads multiple research initiatives, synthesizing insights to prioritize opportunities and shape an overarching UX Research roadmap. They are capable of independently executing the full research lifecycle when needed, from research planning and recruitment to analysis, synthesis, and stakeholder presentations. With strong interpersonal, communication, and project management skills, they translate complex findings into clear, actionable recommendations and build trusted relationships across teams. This role requires adaptability, curiosity, and a continuous learning mindset.

Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future.

Benefits at AutoZone
AutoZone offers thoughtful benefits programs with one-on-one benefits guidance designed to improve AutoZoners' physical, mental and financial well-being.

All AutoZoners (Full-Time and Part-Time):
  • Competitive pay
  • Unrivaled company culture
  • Medical, dental and vision plans
  • Exclusive discounts and perks, including an AutoZone in-store discount
  • 401(k) with company match and Stock Purchase Plan
  • AutoZoners Living Well Program for free mental health support
  • Opportunities for career growth
Additional Benefits for Full-Time AutoZoners:
  • Paid time off
  • Life, and short- and long-term disability insurance options
  • Health Savings and Flexible Spending Accounts with wellness rewards
  • Tuition reimbursement
Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at Careers.AutoZone.com.

We proudly support Veterans, Active-duty Service Members, Reservists, National Guard and Military Families. Your experience is highly valued, and we encourage you to apply to join our team.

Online Application:
An online application is required. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources.

AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.
  • Bachelor's Degree required. Graduate degree preferred in psychology, sociology, anthropology, human factors, cognitive science, computer science, human-computer interaction (HCI), related field or four years equivalent experience
  • 7+ conducting end-to-end user research for software or web-based products or equivalent experience
  • Experience managing research teams
  • Experience with eCommerce
  • Experience with tools for usability testing and gathering in-product feedback, such as Qualtrics, Adobe Analytics, Dscout and/or UserTesting.
  • Must have experience communicating with product owners, business stakeholders, SEO, and Analytics
  • Must possess excellent interpersonal skills and the ability to connect with both users and stakeholders to build trust and rapport, gather quality insights, and deliver timely, actionable insights.
  • Must possess excellent communication skills and the ability to translate complex findings into concise and actionable recommendations for a variety of stakeholders.
  • Must have excellent time, people, and project management skills
  • Must be highly adaptable and have a continuous learning mindset with a curiosity and desire to expand understanding of users, stakeholders, and research tools.
  • Oversee the triangulation of UX Research findings with analytics and marketing data to make data-driven design and product recommendations across the enterprise for retail, commercial, and store systems teams
  • Prioritize the research roadmap in support of omnichannel experience strategies
  • Guide the UX Research team to deliver a mix of strategic and tactical insights, in support AutoZone's customer and employee-facing digital products
  • Contribute to strategic and executional research projects, including independent research contributions
  • Provide insights that lead AutoZone's design, product, and engineering to successfully deliver features and improvements that drive conversion, revenue, and retention
  • Manage the hiring and training of internal UX Researchers and digital research-adjacent vendors
  • Deliver results that influence the decisions of leadership and enterprise stakeholders
  • Set research protocols, manage processes, documentation, and repositories, and provide guidance to more junior UX professionals.

What AutoZone employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About AutoZone

Sourced by ZipRecruiter

AutoZone Inc (AutoZone) is a retailer and distributor of automotive replacement parts and accessories. The company provides new and remanufactured automotive hard parts, maintenance items, accessories, and non-automotive products. AutoZone sells automotive diagnostic and repair software through its subsidiary ALLDATA.

Industry

Motor vehicle and motor vehicle parts wholesalers

Company size

10,000+ Employees

Headquarters location

Memphis, TN, US

Year founded

1979

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