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Director Ux Research Operations Jobs (NOW HIRING)

Peloton

Sr. User Researcher

New York, NY · On-site +1

Partner with research operations to source participants for user testing, and handle logistics and ... Evolve Peloton's existing user experience research infrastructure to ensure conducting in-office ...

Collabera

Director User Experience (UX)

Phoenix, AZ

The Director of UX will work closely with the Director of UX + UI and an existing team of high ... research and creative vision into tangible products and services that provide clear, usable, useful ...

Solera

Director, UX/UI

Westlake, TX · On-site

Leverage analytics, user research, and experimentation to continuously improve experiences * Drive experience measurement tied to business outcomes (conversion, retention, productivity ...

iManage

Manager of UX Research

Chicago, IL · On-site

$140K - $180K/yr

Being a Manager of UX Research at iManage Means... We are seeking a strategic and hands-on Manager ... Research Operations & Execution * Design and execute mixed-method research (qualitative and ...

BetterUp

Principal UX Researcher

Arlington, VA · On-site

$230K - $320K/yr

Build and scale research operations: evaluate and select research tools and vendors, define ... As a Principal UX Researcher, you'll: * Mobilize and align multiple functions to retire low-value ...

UMT - Internal

Director, UX

San Francisco, CA · On-site +1

What's the Role UnitedMasters is seeking a Director of UX to lead the design vision, customer ... research findings across executives and cross-functional teams. Team Leadership & Operations

Peloton

Sr. User Researcher

New York, NY · On-site

Partner with research operations to source participants for user testing, and handle logistics and ... Experience analyzing research findings and reporting concise and concrete insights and ...

ECS

UX Research / Graphics Support

Stafford, VA · On-site

$100K - $140K/yr

... operational user behaviors and feedback into actionable design intelligence. This role bridges user research, data analytics, and Agile engineering to ensure that interfaces and communications are ...

Apidel Technologies

UX Researcher

Radnor, PA

Ideal Candidate 02 years of experience in UX research, research operations, or related field (internships, academic projects, or transferable experience welcome). Familiarity with basic qualitative ...

Blink UX

Senior UX Researcher

Columbus, OH

$115K - $130K/yr

Blink is the user experience firm for the world's leading companies. We use evidence-driven design ... Leveraging advanced proficiency in research methods, analysis, and both quantitative and ...

Blink UX

Senior UX Researcher

Wilmington, DE · On-site

$115K - $130K/yr

Blink is the user experience firm for the world's leading companies. We use evidence-driven design ... Leveraging advanced proficiency in research methods, analysis, and both quantitative and ...

UX Woman

Entry Level UX Design Apprenticeship

Philadelphia, PA · On-site +1

$117K/yr

Our UX apprentices work through the end-to-end UX design and UX research process for a startup idea ... Analyze direct and indirect competitors to clearly articulate your solution's differentiators and ...

Photon

UX Researcher | Onsite

San Francisco, CA · On-site

The UX Researcher is responsible for uncovering deep user insights that inspire and inform creative ... Research Operations & Best Practices * Maintain research documentation and knowledge repositories.

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Director Ux Research Operations information

See salary details

$34K

$107.7K

$179.5K

How much do director ux research operations jobs pay per year?

As of Jul 13, 2026, the average yearly pay for director ux research operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What is the difference between Director Ux Research Operations vs Ux Research Manager?

AspectDirector Ux Research OperationsUx Research Manager
ResponsibilitiesOversees research operations, manages teams, develops strategies, and aligns research with business goals.Manages research projects, leads research teams, and ensures project delivery and quality.
FocusOperational efficiency, process optimization, and strategic planning.Project execution, team management, and user insights.
Required CredentialsTypically requires a bachelor’s or master’s in UX, psychology, or related fields; extensive experience in UX research and operations.Usually requires a bachelor’s or master’s in UX, psychology, or related fields; experience in UX research management.

The main difference is that the Director Ux Research Operations focuses on strategic oversight and operational efficiency across research functions, while the Ux Research Manager concentrates on managing research projects and teams directly involved in user research activities.

More about Director Ux Research Operations jobs
What cities are hiring for Director Ux Research Operations jobs? Cities with the most Director Ux Research Operations job openings:
What are the most commonly searched types of Ux Research Operations jobs? The most popular types of Ux Research Operations jobs are:
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Director Ux Research Operations jobs near you
Infographic showing various Director Ux Research Operations job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.
Director, User Experience

Director, User Experience

The Office of Experience

Chicago, IL • On-site

Other

Posted 14 days ago

Job description

Job Title

Director, User Experience


About OX

The Office of Experience (OX) is a full-service digital agency helping companies excel at every moment of interface they have with their customers. OX’s human-centered philosophy and multidisciplinary approach integrate strategy, design and technology to help organizations reinvent their business and rapidly bring new experiences, products and messages to market. In an era of unprecedented disruption, OX is built to transform.


Position Description

The Director, User Experience is a critical role in the organization bringing in a unique blend of user insights, client understanding, and skill for the creation of transformative experiences for our clients and their customers. As a User Experience Director you will have the opportunity to participate in all aspects of a project and lead the UX effort and work in collaboration with other leads of the team, including design leads, content strategy leads, project managers, researchers and others. You will have the opportunity to lead other UX members of the team. You will receive and gain customer insights from primary and secondary research, and apply this knowledge in the creation of site architectures, user flows, and ultimately the service and product design experiences you will design and prototype.


Responsibilities & Duties

  • Be accountable for the execution and quality of deliverables of cross-functional teams, and show ability to frame and position the intent and content of deliverables to a diverse group of stakeholders
  • Mentor UX team members toward top performance and help them track toward long-term career goals
  • Partner with client strategy, design, content, and develop teams on UI/UX roadmaps
  • Meet with key leaders and stakeholders to understand business goals, target audience, consumer journeys and other factors that will impact that user experience approach
  • Conduct site audits and best-in-class industry scans to evaluate current state experiences of our clients and the industry as a whole
  • Lead wireframe and prototype creation through all phases of a project, from concept through design and development
  • Create a deep understanding and empathy for our customers across diverse audiences, including designers, developers, client strategists, and business leaders
  • Lead the advancement of the UX practice at OX, staying knowledgeable about trends and tools of the trade; occasionally contribute thought leadership to the organization
  • Coordinate on ensuring we meet requirements for accessibility
  • Other duties as assigned by your manager


Required Experience

  • 10+ years of in-depth knowledge and experience of Interaction Design and Service Design across varied users, business problems, and devices
  • Prior experience leading UX projects and other team members
  • Ability to learn new software quickly; experience with Google G Suite, Figma, Sketch, InVision, Axure, Confluence, Validately, JIRA, Microsoft Office, Adobe Creative Suite is a plus
  • Expertise with driving and applying user-centered design processes
  • Accustomed to working collaboratively with customers and cross-functional team members
  • Beginning to develop an area of specialization within the greater design landscape and willingness to develop a deeper understanding of the following but not limited to: User Research and Strategy, Visual Design, Service Design, and Content Development
  • Expertise creating interaction models, flows, and wireframes
  • Advanced knowledge of rapid prototyping methods, ranging from paper sketching to digital prototypes
  • Passion and commitment for great design
  • Experience working in an agile environment


Location

Chicago / Remote

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