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Director Ux Research Operations Jobs (NOW HIRING)

Cox Automotive

Manager, UX Research

Avondale Estates, GA · On-site

$122K - $204K/yr

Partner with Research Operations to scale quality research practices in recruiting, incentives ... UX. * Track repository re-use, study cycle time, and stakeholder satisfaction; share outcomes ...

Yum

Sr. UX Researcher

Plano, TX · On-site

Partners across UX, Product, Engineering, Marketing, and Restaurant Operations to ensure research ... Support the Senior Researcher and Director of UX in maturing research practices and rituals.

Cox Automotive

Manager, UX Research

Peachtree Corners, GA · On-site

$122K - $204K/yr

Partner with Research Operations to scale quality research practices in recruiting, incentives ... UX. * Track repository re-use, study cycle time, and stakeholder satisfaction; share outcomes ...

Cox Automotive

Manager, UX Research

Norcross, GA · On-site

$122K - $204K/yr

Partner with Research Operations to scale quality research practices in recruiting, incentives ... UX. * Track repository re-use, study cycle time, and stakeholder satisfaction; share outcomes ...

Cox Automotive

Manager, UX Research

Chamblee, GA · On-site

$122K - $204K/yr

Partner with Research Operations to scale quality research practices in recruiting, incentives ... UX. * Track repository re-use, study cycle time, and stakeholder satisfaction; share outcomes ...

Cox Automotive

Manager, UX Research

Hapeville, GA · On-site

$122K - $204K/yr

Partner with Research Operations to scale quality research practices in recruiting, incentives ... UX. * Track repository re-use, study cycle time, and stakeholder satisfaction; share outcomes ...

Cox Automotive

Manager, UX Research

Peachtree Corners, GA · On-site

$122K - $204K/yr

Partner with Research Operations to scale quality research practices in recruiting, incentives ... UX. * Track repository re-use, study cycle time, and stakeholder satisfaction; share outcomes ...

Cox Automotive

Manager, UX Research

Decatur, GA · On-site

$122K - $204K/yr

Partner with Research Operations to scale quality research practices in recruiting, incentives ... UX. * Track repository re-use, study cycle time, and stakeholder satisfaction; share outcomes ...

Cox Automotive

Manager, UX Research

Powder Springs, GA · On-site

$122K - $204K/yr

Partner with Research Operations to scale quality research practices in recruiting, incentives ... UX. * Track repository re-use, study cycle time, and stakeholder satisfaction; share outcomes ...

Cox Automotive

Manager, UX Research

Austell, GA · On-site

$122K - $204K/yr

Partner with Research Operations to scale quality research practices in recruiting, incentives ... UX. * Track repository re-use, study cycle time, and stakeholder satisfaction; share outcomes ...

Cox Automotive

Manager, UX Research

Union City, GA · On-site

$122K - $204K/yr

Partner with Research Operations to scale quality research practices in recruiting, incentives ... UX. * Track repository re-use, study cycle time, and stakeholder satisfaction; share outcomes ...

SimpliSafe

Sr. Director, UX

Boston, MA · On-site

SimpliSafe's UX, research, and content capabilities have grown substantially; this role is the next chapter: moving the function from craft-focused to outcome-accountable, from reactive to proactive ...

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Director Ux Research Operations information

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$34K

$107.7K

$179.5K

How much do director ux research operations jobs pay per year?

As of Sep 15, 2026, the average yearly pay for director ux research operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What is the difference between Director Ux Research Operations vs Ux Research Manager?

AspectDirector Ux Research OperationsUx Research Manager
ResponsibilitiesOversees research operations, manages teams, develops strategies, and aligns research with business goals.Manages research projects, leads research teams, and ensures project delivery and quality.
FocusOperational efficiency, process optimization, and strategic planning.Project execution, team management, and user insights.
Required CredentialsTypically requires a bachelor’s or master’s in UX, psychology, or related fields; extensive experience in UX research and operations.Usually requires a bachelor’s or master’s in UX, psychology, or related fields; experience in UX research management.

The main difference is that the Director Ux Research Operations focuses on strategic oversight and operational efficiency across research functions, while the Ux Research Manager concentrates on managing research projects and teams directly involved in user research activities.

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Director Ux Research Operations jobs near you
Infographic showing various Director Ux Research Operations job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.

Manager, UX Research

Avondale Estates, GA • On-site

Cox Automotive
Automobile Dealers • 5 - 10K employees
Learn more about Cox Automotiveexternal

$122K - $204K/yr

Full-time

PTO

This job post has expired today. Applications are no longer accepted.

Cox Automotive rating

7.7

Company rating: 7.7 out of 10

Based on 145 frontline employees who took The Breakroom Quiz

Job description

The Manager of User Research leads a team of researchers to deliver high-quality, actionable insights that improve product outcomes and reduce delivery risk. This role converts product objectives into learning agendas, selects and sequences mixed methods studies, and ensures that ethical standards, privacy, and Research Operations practices are consistently applied. The manager partners closely with Product, Design, and Engineering leaders to set priorities, remove blockers, and translate research findings into clear decisions with measurable impact. The ideal candidate balances hands-on research leadership, people development, and operational excellence in an agile environment.
Position Responsibilities:
  • Translate business and product objectives into research roadmaps with clear goals, hypotheses, and success criteria.
  • Scope, staff, and schedule studies; manage team workload, priorities, and dependencies across concurrent initiatives.
  • Review and elevate study plans, instruments, and analyses; ensure method fit, quality, and reproducibility.
  • Ensure rigorous application of mixed methods (e.g., interviews, moderated/unmoderated usability, card/tree tests, diary studies, surveys, ethnography) with appropriate sample strategies.
  • Integrate survey data and behavioral data with qualitative insight; drive triangulation and clear recommendations.
  • Partner with Research Operations to scale quality research practices in recruiting, incentives, consent, privacy compliance, and accessibility.
  • Establish issue logs, risk assessments, and evidence trails that link insights to decisions, design changes, and KPIs.
  • Partner with Design, Product, and Engineering to align research to release milestones; communicate progress, risks, and trade-offs.
  • Maintain repository hygiene (tagging, metadata, insight durability); promote re-use and reduce duplicate research.
  • Apply agentic AI responsibly for note-taking, coding, clustering, and synthesis with human QA and bias checks.
  • Set clear expectations, provide coaching and timely feedback, and run effective 1:1s and growth plans.
  • Build interviewing/facilitation excellence; conduct calibrations and peer reviews; model inclusive research practices.
  • Recruit, onboard, and develop researchers; recognize performance and address gaps early.
  • Improve time-to-insight, adoption of research-backed decisions, and reduction in post-release defects tied to UX.
  • Track repository re-use, study cycle time, and stakeholder satisfaction; share outcomes transparently.

Required Qualifications:
  • Bachelor's degree and 6 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 year experience in a related field; or 10 years' experience in a related field
  • 1+ year of experience in management or lead role
  • 6+ years of applied UX research experience, including 1-2 years mentoring or leading researchers or cross-functional initiatives
  • Proficiency across generative and evaluative methods; working knowledge of survey design and basic statistics
  • Experience operating within agile product development; proven ability to influence prioritization and scope
  • Strong communication and storytelling skills for cross-functional and leadership audiences
  • Use of general-purpose LLM tools to analyze and synthesize user behavior, identify patterns, and prioritize opportunities
  • Use AI to accelerate discovery, experimentation, development, and recommend improvements throughout the product design process
  • Bachelor's degree in HCI, Psychology, Cognitive Science, Human Factors, or related field; advanced degree preferred

Additional Information:
  • May require up to 25% travel for portfolio alignment, fieldwork, and leadership forums

USD 122,600.00 - 204,400.00 per year
Compensation:
Compensation includes a base salary in the range of $122,600.00 - $204,400.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
EOE, including disability/vets

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About Cox Automotive

Sourced by ZipRecruiter

At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today! Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today! Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page . Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

Industry

Automobile dealers and technology, communication and media

Company size

5,001 - 10,000 Employees

Headquarters location

Atlanta, GA, US

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