ZipRecruiter

Log In

1

Senior Ux Research Operations Jobs (NOW HIRING)

OneStream

Senior User Experience Researcher II

Senior User Experience Researcher II Location: Remote, USA Employment Type: Full-Time Benefits ... Support research operations, including tools, templates, and reporting. Required Education and ...

TEKsystems

Sr UX Researcher

Greensboro, NC

$80 - $85/hr

The Senior UX Researcher will provide embedded, pragmatic research that quickly identifies where ... Research Operations (Lightweight, Practical) * Establish a simple cadence and repository for ...

National University System

Senior UX Strategist

$78K - $105K/yr

The Senior UX Strategist drives alignment, influences decision-making, and helps create customer ... Manage research vendors, participant recruitment, research operations, budgets, and external ...

National University System

Senior UX Strategist

$78K - $105K/yr

The Senior UX Strategist drives alignment, influences decision-making, and helps create customer ... Manage research vendors, participant recruitment, research operations, budgets, and external ...

Peloton

Sr. User Researcher

New York, NY · On-site +1

Partner with research operations to source participants for user testing, and handle logistics and ... Evolve Peloton's existing user experience research infrastructure to ensure conducting in-office ...

Rundfunkbeitrag

$70.28 - $93.71/hr

... Deine Aufgaben * Als Senior UX-Researcher (m/w/d) treibst du unsere nutzerzentrierte ... Research Operations Manager o.ä. * Du agierst sicher über das gesamte Spektrum an qualitativen ...

Socket.dev

UX Researcher

Chicago, IL · On-site

$90 - $130/hr

Ipsos is one of the world's largest research companies and currently the only one primarily managed ... This roleis responsible forperforming activities that directly support senior UX team members in ...

Allied Solutions, LLC

$90 - $130/hr

The Sr. UX Designer works closely with research and engineering supporting the alignment from initial findings through the build of the application. Senior designers' mentor and educate other ...

Allied Solutions, LLC

Senior UX Designer

Carmel, IN · On-site

$90 - $130/hr

The Sr. UX Designer works closely with research and engineering supporting the alignment from initial findings through the build of the application. Senior designers' mentor and educate other ...

Yum Brands

Sr. UX Researcher

Plano, TX · On-site

The Senior Usability Researcher will support KFC US's endtoend experience transformation by ... Partners across UX, Product, Engineering, Marketing, and Restaurant Operations to ensure research ...

New

next page

Showing results 1-20

All JobsUx Research Operations JobsSenior Ux Research Operations Jobs

Senior Ux Research Operations information

See salary details

$22

$45

$65

How much do senior ux research operations jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for senior ux research operations in the United States is $45.04, according to ZipRecruiter salary data. Most workers in this role earn between $37.98 and $50.48 per hour, depending on experience, location, and employer.

What is the difference between Senior Ux Research Operations vs Ux Research Specialist?

AspectSenior Ux Research OperationsUx Research Specialist
CredentialsTypically requires experience in research operations, project management, and familiarity with UX toolsRequires knowledge of UX research methods, data collection, and analysis
Work EnvironmentFocuses on managing research processes, tools, and workflows within UX teamsConducts user research, interviews, and usability testing directly with users
Employer & Industry UsageCommon in tech companies, agencies, and large organizations with dedicated research teamsUsed across various industries including tech, healthcare, and retail for hands-on research roles

While Senior Ux Research Operations focuses on managing research processes and tools, Ux Research Specialists are more involved in conducting user research activities. Both roles require a strong understanding of UX principles, but their responsibilities differ in scope and focus.

What cities are hiring for Senior Ux Research Operations jobs?

Cities with the most Senior Ux Research Operations job openings:

What are the most commonly searched types of Ux Research Operations jobs?

The most popular types of Ux Research Operations jobs are:

What states have the most Senior Ux Research Operations jobs?

States with the most job openings for Senior Ux Research Operations jobs include:

Senior Ux Research Operations jobs near you

Senior UX Researcher & Designer

Fort Worth, TX • On-site

Addison Group
See more jobs at Addison Groupexternal

$110K - $130K/yr

Full-time

Medical, Dental, Vision

Re-posted 18 days ago

Job description

Senior UX Researcher & Designer
Location: Fort Worth, TX (Hybrid)
Schedule: Hybrid | Remote Monday & Friday | Onsite Tuesday-Thursday
Salary: $110,000-$130,000 + Bonus + Employee Ownership Program
About Our Client
Our client is an established and growing financial services organization headquartered in Fort Worth, TX with more than 3,500 employees nationwide. For decades, they have been committed to delivering exceptional customer experiences while investing heavily in digital transformation, user experience, and enterprise technology initiatives. As part of this continued growth, they are expanding their Experience Design organization with a newly created Senior UX Researcher & Designer position.
Position Summary
Our client is seeking a Senior UX Researcher & Designer to partner directly with the Director of User Experience in driving enterprise-wide customer experience initiatives. This role combines quantitative UX research, UX strategy, research operations, and service design to influence product direction and business decisions through meaningful customer insights.
This is not a traditional UX research role focused solely on usability testing. Instead, you'll serve as a strategic research partner responsible for owning quantitative research initiatives while helping establish scalable research processes, governance, and operational excellence across the UX organization.
The ideal candidate will be considered a power user within Qualtrics, leading end-to-end research efforts while supporting future integrations with enterprise platforms such as Salesforce.
Key Responsibilities
  • Lead end-to-end quantitative UX research projects from planning through final recommendations.
  • Design, build, administer, and analyze complex surveys using Qualtrics.
  • Create dashboards, analytical reports, and executive-ready presentations that translate customer insights into business recommendations.
  • Manage Qualtrics participant directories, research assets, and survey infrastructure.
  • Partner with UX leadership to establish standardized research methodologies, governance, and best practices.
  • Collaborate with Product, Technology, Design, and Business stakeholders throughout the product lifecycle.
  • Support project intake processes, research operations, and service strategy initiatives.
  • Document research findings through journey maps, whiteboards, interview notes, process documentation, and design artifacts.
  • Help prepare the organization for future CRM integration initiatives, including Salesforce.
  • Drive continuous improvement initiatives around UX research operations and organizational processes.

Required Qualifications
  • Bachelor's degree in Human-Computer Interaction (HCI), Psychology, Human Factors, User Experience, Design, Marketing Research, Information Science, or a related field.
  • 5+ years of UX Research experience with significant ownership of quantitative research initiatives.
  • Advanced expertise with Qualtrics, including:
    • Survey development
    • Dashboard creation
    • Reporting & analytics
    • Directory management
    • Participant management
  • Experience leading end-to-end quantitative research projects.
  • Strong analytical skills with the ability to translate research into actionable product and business recommendations.
  • Experience developing UX research processes, governance, and operational standards.
  • Strong documentation skills, including research synthesis, journey mapping, design documentation, and whiteboarding.
  • Excellent communication and presentation skills with executive-level stakeholders.

Preferred Qualifications
  • Financial Services or FinTech experience.
  • Digital banking or other regulated industry experience.
  • Enterprise UX Research or Research Operations (ResearchOps) experience.
  • Experience supporting enterprise Qualtrics implementations.
  • Familiarity with Salesforce or CRM integrations.
  • Service Design experience.
  • Customer Journey Mapping.
  • Design Thinking facilitation.
  • Agile software development experience.
  • E-commerce or digital customer experience background.

What You'll Receive
  • Competitive base salary of $110,000-$130,000
  • Annual performance bonus
  • Employee Stock Ownership Program (ESOP)
  • Comprehensive medical, dental, and vision benefits
  • Flexible hybrid work schedule
  • Strong executive support and visibility within a growing UX organization
  • Opportunity to influence enterprise-wide customer experience strategy

Work Environment
This is a hybrid position requiring onsite collaboration Tuesday through Thursday, with remote flexibility on Monday and Friday. Leadership promotes a flexible work environment that supports work-life balance while encouraging collaboration and innovation.
Hiring Process
  • Initial virtual interview with UX leadership
  • Second virtual interview with cross-functional stakeholders
  • Final onsite panel interview with UX leadership and senior business leaders

If you're passionate about quantitative UX research, customer insights, and helping shape enterprise digital experiences through data-driven decision making, we'd love to hear from you.

Apply