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Senior Ux Research Operations Jobs (NOW HIRING)

Esri

Sr. UX Researcher - ArcGIS Apps

Portland, OR · On-site

$112K - $176K/yr

Overview Join Esri as a Senior UX Researcher - ArcGIS Apps, where you'll focus primarily on ArcGIS ... Contribute to research operations that improve rigor, efficiency, and scalability including ...

Quantum Health

Senior UX Researcher

Dublin, OH · On-site

The Senior UX Researcher will work closely with the product design and delivery teams to bring the ... Create research plans, identifying best approaches and methods meeting budget and timing ...

Gap Inc.

Sr Director, UX Research

San Francisco, CA · Hybrid

You will own the research strategy, methodology, and operations that connect customer insights to ... The Sr. Director, UX Research ensures that Gap Inc. understands its customers deeply, acts on that ...

Esri

Sr. UX Researcher - ArcGIS Apps

Redlands, CA · On-site

$112K - $176K/yr

Overview Join Esri as a Senior UX Researcher - ArcGIS Apps, where you'll focus primarily on ArcGIS ... Contribute to research operations that improve rigor, efficiency, and scalability including ...

Smarsh

OR · On-site

We are looking for a Senior UX Researcher to contribute to our end-to-end research across our ... Familiarity with research operations: managing vendors, tools, panels, and research repositories.

Allegis Group

Senior UX Researcher

Hanover, MD · On-site

Business and operational stakeholders * Senior leaders Responsibilities Essential Functions: This role requires advanced experience conducting and leading UX research and design research across the ...

Vesync

Senior UX Researcher

Tustin, CA · On-site

$120K/yr

... Senior UX Researcher to lead end-to-end research that shapes product strategy, informs design ... You'll also play a key role in strengthening research operations by building scalable systems ...

Allegis Group

Senior UX Researcher

Hanover, MD

Business and operational stakeholders * Senior leaders Essential Functions: This role requires advanced experience conducting and leading UX research and design research across the product lifecycle ...

Quantum Health

Senior UX Researcher

Dublin, OH · On-site +1

The Senior UX Researcher will work closely with the product design and delivery teams to bring the ... Create research plans, identifying best approaches and methods meeting budget and timing ...

Svitla Systems, Inc.

Senior UX Designer

The candidate will support UX research and design activities, including conducting user interviews ... You'll work closely with senior UX teammates, developers, business analysts, and product managers ...

Alliance One Inc.

Sr. UX Research Consultant

Houston, TX · Remote

$40 - $60/hr

... senior management for sponsorship support. How You'll Succeed · Research Design - Work with ... UX research experience Team or project Lead experience is ideal. · You have a degree/diploma in ...

HireTalent

Senior User Experience Researcher

Eagan, MN · Remote

Senior User Experience Researcher Location: Eagan, MN Duration: 5 Month We're looking for a User ... Research projects will take place with external legal firms working in Partnership Programs with ...

Fivetran

Senior UX Researcher

Oakland, CA · Hybrid

About the Role We are looking for a Senior UX Researcher to join our rapidly growing Product org ... Our ideal candidate has a balance of research rigor and business focus. We value those that hit the ...

GDIT

WV

Facilitate discovery activities, to include generative research with users and business ... stories, as well as operational, business, functional, technical, data, and integration ...

Magna

Senior UX Researcher

Lowell, MA

$85K - $159K/yr

Reporting to the Senior UX Designer, you'll lead research efforts across the product lifecycle and help define the systems, practices, and principles that guide our user-centered culture. You'll ...

CYNET SYSTEMS

Senior UX Researcher

Atlanta, GA · On-site

$43/hr

The UX Sr Researcher will be responsible for conducting user experience research to support human ... Experience with UX research methods including usability testing (moderated and unmoderated ...

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How much do senior ux research operations jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for senior ux research operations in the United States is $45.04, according to ZipRecruiter salary data. Most workers in this role earn between $37.98 and $50.48 per hour, depending on experience, location, and employer.

What is the difference between Senior Ux Research Operations vs Ux Research Specialist?

AspectSenior Ux Research OperationsUx Research Specialist
CredentialsTypically requires experience in research operations, project management, and familiarity with UX toolsRequires knowledge of UX research methods, data collection, and analysis
Work EnvironmentFocuses on managing research processes, tools, and workflows within UX teamsConducts user research, interviews, and usability testing directly with users
Employer & Industry UsageCommon in tech companies, agencies, and large organizations with dedicated research teamsUsed across various industries including tech, healthcare, and retail for hands-on research roles

While Senior Ux Research Operations focuses on managing research processes and tools, Ux Research Specialists are more involved in conducting user research activities. Both roles require a strong understanding of UX principles, but their responsibilities differ in scope and focus.

What cities are hiring for Senior Ux Research Operations jobs? Cities with the most Senior Ux Research Operations job openings:
What are the most commonly searched types of Ux Research Operations jobs? The most popular types of Ux Research Operations jobs are:
What states have the most Senior Ux Research Operations jobs? States with the most job openings for Senior Ux Research Operations jobs include:
Senior Ux Research Operations jobs near you
Sr. UX Researcher - ArcGIS Apps

Sr. UX Researcher - ArcGIS Apps

Esri

Portland, OR • On-site

$112K - $176K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

Overview
Join Esri as a Senior UX Researcher - ArcGIS Apps, where you'll focus primarily on ArcGIS Business Analyst and ArcGIS Instant Apps while supporting research across a broader suite of ArcGIS applications. In this role, you'll collaborate with designers, product managers, software engineers, and domain experts to conduct impactful foundational and directional research across a variety of SaaS applications. You'll partner with multiple product teams to carry out agile research in a fast-paced environment, supporting projects in active development as well as research that informs strategic product decision-making. Your work will directly influence how professionals around the world use critical ArcGIS applications to tackle complex geographical challenges.
Responsibilities
  • Lead exploratory and evaluative research across the development lifecycle to guide product direction and decision-making on ArcGIS Apps, including identifying user problems & research opportunities to exploring new audiences & testing product iterations
  • Align research with agile development processes, ensuring user insights are proactively represented in standups, sprint planning, retrospectives, GitHub issues, and release cycles
  • Build strong relationships and manage research projects across multiple product teams, acting as a trusted partner and embedding deeply in cross-functional workflows
  • Partner with product and design leadership to prioritize research needs, develop plans, and deliver actionable insights tailored to designers, engineers, and product managers
  • Synthesize findings from multiple data sources into clear problem statements, actionable recommendations, and proposed next steps that reflect product priorities
  • Champion inclusive research practices, ensuring participants, data, and recommendations reflect the diversity of our users, their environments, and use cases
  • Contribute to research operations that improve rigor, efficiency, and scalability including mentoring team members & helping maintain a diverse participant pool
  • Serve as a trusted subject matter expert for designers and cross-functional partners working across the ArcGIS suite

Requirements
  • 5+ years of experience leading user experience research on complex enterprise software
  • Expertise in qualitative, quantitative, and mixed-method research methodologies (including usability testing) across remote and in-person formats
  • Expert-level knowledge of design patterns and common usability challenges for enterprise software or data-focused applications
  • Demonstrated experience conducting agile UX research and collaborating closely with cross-functional product teams
  • Ability to adapt research methodologies to the needs, opportunities, and constraints of each project and deliver insights and recommendations on time
  • Ability to deeply understand ArcGIS software and the field of GIS, including proactively learning product workflows and engaging with internal subject matter experts
  • Proven ability to plan, organize, and manage time effectively, with a strong focus on scoping and managing collaborative research projects
  • Experience recruiting participants from specialized technical and B2B audiences, including international users
  • Excellent written and verbal communication skills, with the ability to make complex ideas actionable and easy to understand
  • Bachelor's degree in human-computer interaction, information science, anthropology, psychology, sociology, or a related field
  • Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.

Recommended Qualifications
  • Knowledge of GIS technologies, data visualization tools, and analytical workflows
  • Familiarity with accessibility standards and software localization practices
  • Experience applying quantitative methods to software telemetry data
  • Familiarity with development and product management tools such as GitHub, Confluence, and Productboard
  • Master's degree in human-computer interaction, information science, anthropology, psychology, sociology, or a related field

#LI-OH1
#LI-Onsite
Total Rewards
Esri's competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
A reasonable estimate of the base salary range is
$112,320-$176,592 USD
The Company
At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life's best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri's Racial Equity and Social Justice initiatives, please visit our website here.
If you don't meet all of the preferred qualifications for this position, we encourage you to still apply!
Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
Esri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.
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About ESRI

Sourced by ZipRecruiter

Our passion for improving quality of life through geography is at the heart of everything we do. Esri's geographic information system (GIS) technology inspires and enables governments, universities, and businesses worldwide to save money, lives, and our environment through a deeper understanding of the changing world around them.

Industry

Scientific research and development services

Company size

1,001 - 5,000 Employees

Headquarters location

Redlands, CA, US

Year founded

1969

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